Setting Up Your Dell DR4000 System
Page 1
... a keyboard and monitor when you setup the system for the Dell DR4000 system. Locating Your System Service Tag • Your system is DR4000-. User Account To set up the Dell DR4000 system, use an account with the CMA kit. 4. Install the Cable Management Arm (CMA) (Optional) For information about installing the CMA, see the Dell DR4000 Owner's Manual at the back of these materials in this document are found on the NIC card). If...
... a keyboard and monitor when you setup the system for the Dell DR4000 system. Locating Your System Service Tag • Your system is DR4000-. User Account To set up the Dell DR4000 system, use an account with the CMA kit. 4. Install the Cable Management Arm (CMA) (Optional) For information about installing the CMA, see the Dell DR4000 Owner's Manual at the back of these materials in this document are found on the NIC card). If...
Administrator Guide
Page 37
... information, see "Resetting the Default System Password" on page 38. • Shutdown-use this option to the DR4000 system. The Support page displays the following current Support Information categories: • Software Version • Service Tag • Last Diagnostic Run • BIOS Version • MAC Address DELL CONFIDENTIAL - FILE LOCATION: C:\Users\bruce_wylie\Desktop\Dell Docs\~Sidewinder_Docs_DR4000\FRAME_Conversion_DR4000_AdminGuide\~DR4000_AG_F • Active Directory (displays the domain name of the Microsoft Active Directory Services or is...
... information, see "Resetting the Default System Password" on page 38. • Shutdown-use this option to the DR4000 system. The Support page displays the following current Support Information categories: • Software Version • Service Tag • Last Diagnostic Run • BIOS Version • MAC Address DELL CONFIDENTIAL - FILE LOCATION: C:\Users\bruce_wylie\Desktop\Dell Docs\~Sidewinder_Docs_DR4000\FRAME_Conversion_DR4000_AdminGuide\~DR4000_AG_F • Active Directory (displays the domain name of the Microsoft Active Directory Services or is...
Administrator Guide
Page 98
... Configuration Service has failed Contact Dell Support for to detect filesystem type on data volume. A non-certified disk drive was detected by the DR4000 replaced for assistance or intervention. reconfigure the NICs. FOR PROOF ONLY 90 Troubleshooting and Maintenance No fault tolerant RAID configuration found. Contact Dell Support for detected. Unable to start. This disk needs to become system, which does not support operational. Verify that all disks are inserted system disks are installed and and powered-up . Unsupported RAID configuration Contact Dell...
... Configuration Service has failed Contact Dell Support for to detect filesystem type on data volume. A non-certified disk drive was detected by the DR4000 replaced for assistance or intervention. reconfigure the NICs. FOR PROOF ONLY 90 Troubleshooting and Maintenance No fault tolerant RAID configuration found. Contact Dell Support for detected. Unable to start. This disk needs to become system, which does not support operational. Verify that all disks are inserted system disks are installed and and powered-up . Unsupported RAID configuration Contact Dell...
Owner's Manual
Page 30
... hard drive. See "Using the System Setup Program and UEFI Boot Manager" on page 149. See "Getting Help" on page 39. If the problem persists, see "Getting Help" on Incorrect configuration hard drive. Error encountered in the specified slot number. Reseat the PCIe card in initializing PCIe device; See Figure 6-1 for jumper location. See "General Memory Module Installation Guidelines" on page 134. If necessary, install the operating system on page 134. See "Troubleshooting Expansion Cards" on your operating system documentation...
... hard drive. See "Using the System Setup Program and UEFI Boot Manager" on page 149. See "Getting Help" on page 39. If the problem persists, see "Getting Help" on Incorrect configuration hard drive. Error encountered in the specified slot number. Reseat the PCIe card in initializing PCIe device; See Figure 6-1 for jumper location. See "General Memory Module Installation Guidelines" on page 134. If necessary, install the operating system on page 134. See "Troubleshooting Expansion Cards" on your operating system documentation...
Owner's Manual
Page 35
... "System advanced ECC Memory" on page 149. Check the SEL for installed in the SEL. Invalid memory configuration. Mode, or change the memory mode to Optimized or Sparing in 128-bit screen. DIMM mismatch across slots detected: x,x,... system to Optimized are not available slots are unused. Memory modules are installed in the ECC Memory Mode. Ensure that was logged during the error. DIMM's not optimal for processor n. No micro Micro code update failed. Update the BIOS firmware. See "Getting...
... "System advanced ECC Memory" on page 149. Check the SEL for installed in the SEL. Invalid memory configuration. Mode, or change the memory mode to Optimized or Sparing in 128-bit screen. DIMM mismatch across slots detected: x,x,... system to Optimized are not available slots are unused. Memory modules are installed in the ECC Memory Mode. Ensure that was logged during the error. DIMM's not optimal for processor n. No micro Micro code update failed. Update the BIOS firmware. See "Getting...
Owner's Manual
Page 42
... change the IRQ assigned to each of the keyboard itself if a keyboard is displayed and logged in the system event log. 42 Using the System Setup Program and UEFI Boot Manager See "Power Management Screen" on page 53 for host systems that requires an IRQ. This setting does not affect the operation of the integrated devices on errors during POST. CAUTION: When setting this option to configure the system password and setup password...
... change the IRQ assigned to each of the keyboard itself if a keyboard is displayed and logged in the system event log. 42 Using the System Setup Program and UEFI Boot Manager See "Power Management Screen" on page 53 for host systems that requires an IRQ. This setting does not affect the operation of the integrated devices on errors during POST. CAUTION: When setting this option to configure the system password and setup password...
Owner's Manual
Page 45
... the internal USB port. Hard disk allows the USB flash drive to boot from booting if the operating system was not installed in the system during system startup. If this field to BIOS allows compatibility with nonUEFI operating systems. This field indicates to boot after 30 seconds. Integrated Devices Screen Option Integrated SAS Controller (Enabled default) User Accessible USB Ports (All Ports On default) Internal USB Port 1 (On default) Internal USB Port 2 (On default) Embedded NIC1 and NIC2 (Enabled default) Description Enables or disables the integrated storage controller. Setting...
... the internal USB port. Hard disk allows the USB flash drive to boot from booting if the operating system was not installed in the system during system startup. If this field to BIOS allows compatibility with nonUEFI operating systems. This field indicates to boot after 30 seconds. Integrated Devices Screen Option Integrated SAS Controller (Enabled default) User Accessible USB Ports (All Ports On default) Internal USB Port 1 (On default) Internal USB Port 2 (On default) Embedded NIC1 and NIC2 (Enabled default) Description Enables or disables the integrated storage controller. Setting...
Owner's Manual
Page 54
... the memory, I/O devices, processors, physical disks, and other peripherals.\ NOTE: The Baseboard Management Controller (BMC) utility is replaced by the controller. The controller can be started during the boot sequence and can assign a system password. On systems with the Setup Password option to protect the system password from an embedded environment throughout the server's lifecycle. NOTE: You can use the Password Status option in three attempts, the system lets you view, but...
... the memory, I/O devices, processors, physical disks, and other peripherals.\ NOTE: The Baseboard Management Controller (BMC) utility is replaced by the controller. The controller can be started during the boot sequence and can assign a system password. On systems with the Setup Password option to protect the system password from an embedded environment throughout the server's lifecycle. NOTE: You can use the Password Status option in three attempts, the system lets you view, but...
Owner's Manual
Page 55
... controller and configuring hardware and firmware, see the documentation for the BMC and systems management applications. The BMC enables configuring, monitoring, and recovery of the system's power state or the system's operating system • Provides text console redirection for download at support.dell.com/manuals. Using the System Setup Program and UEFI Boot Manager 55 NOTE: To reinstall and deploy the operating system, use the Recovery Manager solution available for system setup, text-based utilities, and operating system consoles NOTE: To remotely access the BMC...
... controller and configuring hardware and firmware, see the documentation for the BMC and systems management applications. The BMC enables configuring, monitoring, and recovery of the system's power state or the system's operating system • Provides text console redirection for download at support.dell.com/manuals. Using the System Setup Program and UEFI Boot Manager 55 NOTE: To reinstall and deploy the operating system, use the Recovery Manager solution available for system setup, text-based utilities, and operating system consoles NOTE: To remotely access the BMC...
Owner's Manual
Page 76
... channel 0 and a single DIMM for each channel is marked with channel A2 or B2. • Advanced ECC Mode requires memory modules that use x4 or x8 DRAM device widths. 76 Installing System Components Each four-socket set per processor. The system contains eight memory sockets split into three channels. The first socket of each processor must be identical. • Memory modules of different sizes...
... channel 0 and a single DIMM for each channel is marked with channel A2 or B2. • Advanced ECC Mode requires memory modules that use x4 or x8 DRAM device widths. 76 Installing System Components Each four-socket set per processor. The system contains eight memory sockets split into three channels. The first socket of each processor must be identical. • Memory modules of different sizes...
Owner's Manual
Page 89
... card-edge guide, and release the guide. See "Removing an Expansion Card" on page 82. 4 Route the cables in Slot 4 after the other expansion cards have been installed. 6 Bend outward on the cable. See Figure 3-15. 7 Slide the storage controller's card edge connector into the black card-edge guide. Installing System Components 89 Read and follow the safety instructions that is not authorized by Dell is fully seated. 8 Connect the two SAS data cable connectors, CNTRL 0 and CNTRL 1, to servicing...
... card-edge guide, and release the guide. See "Removing an Expansion Card" on page 82. 4 Route the cables in Slot 4 after the other expansion cards have been installed. 6 Bend outward on the cable. See Figure 3-15. 7 Slide the storage controller's card edge connector into the black card-edge guide. Installing System Components 89 Read and follow the safety instructions that is not authorized by Dell is fully seated. 8 Connect the two SAS data cable connectors, CNTRL 0 and CNTRL 1, to servicing...
Owner's Manual
Page 99
Damage due to servicing that came with the product. 1 If you are upgrading your processors, prior to upgrading your system, download and install the latest system BIOS version from support.dell.com. NOTE: In single-processor configurations, socket CPU1 must be done by your warranty. CAUTION: Positioning the processor incorrectly can cause contamination of the processor socket. 9 Place the heat sink on your product documentation, or as...
Damage due to servicing that came with the product. 1 If you are upgrading your processors, prior to upgrading your system, download and install the latest system BIOS version from support.dell.com. NOTE: In single-processor configurations, socket CPU1 must be done by your warranty. CAUTION: Positioning the processor incorrectly can cause contamination of the processor socket. 9 Place the heat sink on your product documentation, or as...
Owner's Manual
Page 123
Troubleshooting a NIC 1 Run the appropriate Embedded System diagnostic test. Remove and reinstall the drivers, if applicable. If the problem is resolved, replace the serial device. See "Running the Embedded System Diagnostics" on page 140. 2 Restart the system and check for any peripheral devices connected to the NIC controller. 3 Check the appropriate indicator on the system and the serial device. See the NIC's documentation. Troubleshooting a Serial I/O Device 1 Turn off the system and the serial device, and swap the device with another working...
Troubleshooting a NIC 1 Run the appropriate Embedded System diagnostic test. Remove and reinstall the drivers, if applicable. If the problem is resolved, replace the serial device. See "Running the Embedded System Diagnostics" on page 140. 2 Restart the system and check for any peripheral devices connected to the NIC controller. 3 Check the appropriate indicator on the system and the serial device. See the NIC's documentation. Troubleshooting a Serial I/O Device 1 Turn off the system and the serial device, and swap the device with another working...
Owner's Manual
Page 124
... servicing that is not authorized by Dell is installed in a PCIe x4 or x8 slot. See "Installing System Components" on the switch or hub. Troubleshooting an NVRAM card CAUTION: Installing the NVRAM card in your warranty. See the NIC's documentation. 5 Enter the System Setup program and confirm that the NICs, hubs, and switches on page 45. 6 Ensure that the NIC ports are all set to the PCIe host interface. Troubleshooting a Wet System CAUTION: Many repairs...
... servicing that is not authorized by Dell is installed in a PCIe x4 or x8 slot. See "Installing System Components" on the switch or hub. Troubleshooting an NVRAM card CAUTION: Installing the NVRAM card in your warranty. See the NIC's documentation. 5 Enter the System Setup program and confirm that the NICs, hubs, and switches on page 45. 6 Ensure that the NIC ports are all set to the PCIe host interface. Troubleshooting a Wet System CAUTION: Many repairs...
Owner's Manual
Page 133
... Setup program, and verify that the controller is enabled and the drives appear in your product documentation, or as authorized in the System Setup program. See "Removing the Front Bezel" on page 39. 3 Ensure that the required device drivers for your operating system and the controller. 1 Run the appropriate Embedded System diagnostic test. Troubleshooting a Storage Controller CAUTION: Many repairs may only be done by a certified service technician. NOTE: When troubleshooting a SAS or SAS RAID controller...
... Setup program, and verify that the controller is enabled and the drives appear in your product documentation, or as authorized in the System Setup program. See "Removing the Front Bezel" on page 39. 3 Ensure that the required device drivers for your operating system and the controller. 1 Run the appropriate Embedded System diagnostic test. Troubleshooting a Storage Controller CAUTION: Many repairs may only be done by a certified service technician. NOTE: When troubleshooting a SAS or SAS RAID controller...
Introduction to the Dell DR4000 Restore Manager
Page 3
... system software and attempts to store backup data, and a global hot spare. Use Recovery mode when no critical hardware failures have occurred on the internal RAID 1 hard drives or the external RAID 6 hard drives. During this robust design, unforeseen events can be reinstalled to bring the system back to recover after a system failure. User settings and user data will verify and update, if necessary, the firmware of any replaced components without user interaction. 2 Restore Manager Operating Modes Before...
... system software and attempts to store backup data, and a global hot spare. Use Recovery mode when no critical hardware failures have occurred on the internal RAID 1 hard drives or the external RAID 6 hard drives. During this robust design, unforeseen events can be reinstalled to bring the system back to recover after a system failure. User settings and user data will verify and update, if necessary, the firmware of any replaced components without user interaction. 2 Restore Manager Operating Modes Before...
Glossary
Page 6
... A fast storage area that keeps a copy of data or instructions for the Microsoft Management Console that configures the user-selected RAID policy on all drives. CHAP See Challenge Handshake Authentication Protocol. Chassis switches are managed by the Controller. base volume (Dell A volume mounted on the base volume. Baseboard A server management module that allows a client to communicate with VMware virtual environments to enable you to administer Smart Copies. Used to limit access to volumes...
... A fast storage area that keeps a copy of data or instructions for the Microsoft Management Console that configures the user-selected RAID policy on all drives. CHAP See Challenge Handshake Authentication Protocol. Chassis switches are managed by the Controller. base volume (Dell A volume mounted on the base volume. Baseboard A server management module that allows a client to communicate with VMware virtual environments to enable you to administer Smart Copies. Used to limit access to volumes...
Glossary
Page 10
... reserved port creates one fault domain. The Microsoft Windows operating systems can be a physical server (rack-mounted or blade) or virtual machine. mounted servers, and virtual machines (VMs). Fault Domain Within the Dell Compellent Storage Center environment, a Fault Domain identifies a failover set. HBA See Host Bus Adapter. It includes the Auto Snapshot Manager/VMware Edition (ASM/VE), EqualLogic Datastore Manager, and EqualLogic Virtual Desktop Deployment Utility. In Virtual Port mode, all front-end ports can optionally use...
... reserved port creates one fault domain. The Microsoft Windows operating systems can be a physical server (rack-mounted or blade) or virtual machine. mounted servers, and virtual machines (VMs). Fault Domain Within the Dell Compellent Storage Center environment, a Fault Domain identifies a failover set. HBA See Host Bus Adapter. It includes the Auto Snapshot Manager/VMware Edition (ASM/VE), EqualLogic Datastore Manager, and EqualLogic Virtual Desktop Deployment Utility. In Virtual Port mode, all front-end ports can optionally use...
Glossary
Page 16
... enable messages to the system BIOS and then display an error message on the edition of objects in the event of Dell AIM, a network-booted persona that is started and is configured to monitor multiple Dell EqualLogic PS Series groups from the active control module. Smart Copies can be sent between hosts on the system used to function, the secondary takes over network operations. SCN See System Control Network. If the active control module...
... enable messages to the system BIOS and then display an error message on the edition of objects in the event of Dell AIM, a network-booted persona that is started and is configured to monitor multiple Dell EqualLogic PS Series groups from the active control module. Smart Copies can be sent between hosts on the system used to function, the secondary takes over network operations. SCN See System Control Network. If the active control module...
Glossary
Page 18
... until changed. In Dell Compellent Storage Center, a read-only volume that Dell AIM uses for the primary purpose of storage space for the application. Additionally, it also automates disk, BIOS, and RAID configuration, software distribution, and configuration management. it automates pre-and post-deployment configuration tasks such as inventory management, software distribution, reporting, patch management, asset management, scripting, and service desk support through a web-based interface. Both writes either complete or fail, so...
... until changed. In Dell Compellent Storage Center, a read-only volume that Dell AIM uses for the primary purpose of storage space for the application. Additionally, it also automates disk, BIOS, and RAID configuration, software distribution, and configuration management. it automates pre-and post-deployment configuration tasks such as inventory management, software distribution, reporting, patch management, asset management, scripting, and service desk support through a web-based interface. Both writes either complete or fail, so...