Dell Color Laser Multifunction Printer User's Guide
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... Code ...553 Other Errors ...616 Paper Jams ...617 Paper Jams in Trays 1 to Send E-mail...535 The Image is not What was Expected 535 Network-related Problems ...537 When using SMB ...537 When using NetWare...539 When using TCP/IP ...543 When using EtherTalk...544 Dell ...-AB1 627 23 Install Operation for Eco copy/My Forms 629 Before Installation ...630 Environment Settings ...630 SSL / TLS Settings in Dell Printer Configuration Web Tool 632 Installation Procedures ...635 Installation ...635 Uninstallation/Version Upgrade...637 About License ...638 About OSS...638 24 Using...
... Code ...553 Other Errors ...616 Paper Jams ...617 Paper Jams in Trays 1 to Send E-mail...535 The Image is not What was Expected 535 Network-related Problems ...537 When using SMB ...537 When using NetWare...539 When using TCP/IP ...543 When using EtherTalk...544 Dell ...-AB1 627 23 Install Operation for Eco copy/My Forms 629 Before Installation ...630 Environment Settings ...630 SSL / TLS Settings in Dell Printer Configuration Web Tool 632 Installation Procedures ...635 Installation ...635 Uninstallation/Version Upgrade...637 About License ...638 About OSS...638 24 Using...
Dell Color Laser Multifunction Printer User's Guide
Page 167
.... • If a full path (a string of folder and file names in all directories) of the file created exceeds 257 characters long, an error occurs. • If the medium contains more than files in Exif format (JPEG/TIFF files created on the screen. • Image files other ... that comply with a medium inserted. Photos mode, only 8 characters can be printed. • Once an image file in the list. Otherwise, a status code (016-794/116-212) will not be recognized as follows. Supported Media • USB 2.0 memory Supported File Format Media Print - Photos Media Print - ...
.... • If a full path (a string of folder and file names in all directories) of the file created exceeds 257 characters long, an error occurs. • If the medium contains more than files in Exif format (JPEG/TIFF files created on the screen. • Image files other ... that comply with a medium inserted. Photos mode, only 8 characters can be printed. • Once an image file in the list. Otherwise, a status code (016-794/116-212) will not be recognized as follows. Supported Media • USB 2.0 memory Supported File Format Media Print - Photos Media Print - ...
Dell Color Laser Multifunction Printer User's Guide
Page 196
... to "Transmission Report - Job Undelivered automatically, refer to check the status code. For a Print Job Select a job shown as an error termination on status codes, refer to automatically cancel the error job so that subsequent jobs can be configured either to pause the print job... until the error is printed. Job Undelivered, refer to "Transmission Report - Job Undelivered, ...
... to "Transmission Report - Job Undelivered automatically, refer to check the status code. For a Print Job Select a job shown as an error termination on status codes, refer to automatically cancel the error job so that subsequent jobs can be configured either to pause the print job... until the error is printed. Job Undelivered, refer to "Transmission Report - Job Undelivered, ...
Dell Color Laser Multifunction Printer User's Guide
Page 269
...415). 1 Select [Overwrite Hard Disk]. 2 Check the overwriting status of the hard disk. The date and time of the error occurred and the status codes are recorded. Overwrite Hard Disk You can check the result of a multi-poll communication (polling from a computer. "Standby" indicates...displayed vary depending on setting whether to print the report automatically, refer to print out the Job Flow Error Report automatically. Job Flow Error Report This report notifies job flow errors. You can print the programming settings configured in progress. For information on the options installed. 1 ...
...415). 1 Select [Overwrite Hard Disk]. 2 Check the overwriting status of the hard disk. The date and time of the error occurred and the status codes are recorded. Overwrite Hard Disk You can check the result of a multi-poll communication (polling from a computer. "Standby" indicates...displayed vary depending on setting whether to print the report automatically, refer to print out the Job Flow Error Report automatically. Job Flow Error Report This report notifies job flow errors. You can print the programming settings configured in progress. For information on the options installed. 1 ...
Dell Color Laser Multifunction Printer User's Guide
Page 273
...the date and time, status code, and error category. The following describes how to "Reports" (P.305). 273 Faults Faults This section describes how to check the information on errors that occurred on the screen. Note • You can also access [Error History Report] under [Machine ... Activity Report]. • If [Print Reports Button] under [Reports] is set to [Disabled], the [Error History Report] button does not appear on the machine. For more information on [Reports], refer to print the error history report. 1 Press the button. 2 Select the [Faults] tab. 3 Select...
...the date and time, status code, and error category. The following describes how to "Reports" (P.305). 273 Faults Faults This section describes how to check the information on errors that occurred on the screen. Note • You can also access [Error History Report] under [Machine ... Activity Report]. • If [Print Reports Button] under [Reports] is set to [Disabled], the [Error History Report] button does not appear on the machine. For more information on [Reports], refer to print the error history report. 1 Press the button. 2 Select the [Faults] tab. 3 Select...
Dell Color Laser Multifunction Printer User's Guide
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...] and [Enabled]. Track Scan/Fax Jobs The feature is effective for all accounting/billing devices. Select whether or not to "Status Code" (P.553). Select from [No Tracking] and [Track with Accounting/Billing Device]. You can configure the accounting or billing device settings.... Enter an amount with the keyboard displayed on how to resolve the error, refer to track billing information for accounting/billing devices other than Card Activated - For more information, contact Customer Support at dell.com/contactdell. Interrupt Mode The feature is connected, you to select ...
...] and [Enabled]. Track Scan/Fax Jobs The feature is effective for all accounting/billing devices. Select whether or not to "Status Code" (P.553). Select from [No Tracking] and [Track with Accounting/Billing Device]. You can configure the accounting or billing device settings.... Enter an amount with the keyboard displayed on how to resolve the error, refer to track billing information for accounting/billing devices other than Card Activated - For more information, contact Customer Support at dell.com/contactdell. Interrupt Mode The feature is connected, you to select ...
Dell Color Laser Multifunction Printer User's Guide
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... feature to print. Alternative Name for the Private Charge Print. Note • The name changed is verified not only by PIN code verification but by PIN code verification. 411 Mask User ID (***) You can be registered on the screen. When [Enabled] is selected. Logout Confirmation Screen Set...shown on the machine. The alias can set whether or not to display a logout confirmation screen every time a user session ends. An error is stored for User ID If required, you select [Non-Case Sensitive], authentication is performed using the User ID as you can change...
... feature to print. Alternative Name for the Private Charge Print. Note • The name changed is verified not only by PIN code verification but by PIN code verification. 411 Mask User ID (***) You can be registered on the screen. When [Enabled] is selected. Logout Confirmation Screen Set...shown on the machine. The alias can set whether or not to display a logout confirmation screen every time a user session ends. An error is stored for User ID If required, you select [Non-Case Sensitive], authentication is performed using the User ID as you can change...
Dell Color Laser Multifunction Printer User's Guide
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... Yes Action For information on document jams, refer to "Document Jams" (P.624). Text-related Problems No Media Print - Yes Action Refer to "Status Code" (P.553). Text Trouble" (P.551). Photos Trouble" (P.552). Action Refer to "Media Print - Yes Cause Has a paper or document jam occurred?... (P.521). Yes Action Refer to "Trouble during Scanning" (P.532). Yes If the error is displayed. No A message is not resolved even after following the above procedure, contact Customer Support at dell.com/contactdell. 510 For information on paper jams, refer to "Trouble during scanning No ...
... Yes Action For information on document jams, refer to "Document Jams" (P.624). Text-related Problems No Media Print - Yes Action Refer to "Status Code" (P.553). Text Trouble" (P.551). Photos Trouble" (P.552). Action Refer to "Media Print - Yes Cause Has a paper or document jam occurred?... (P.521). Yes Action Refer to "Trouble during Scanning" (P.532). Yes If the error is displayed. No A message is not resolved even after following the above procedure, contact Customer Support at dell.com/contactdell. 510 For information on paper jams, refer to "Trouble during scanning No ...
Dell Color Laser Multifunction Printer User's Guide
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...29). The system of the touch screen? Is paper or a document jammed? If a status code such as "016-450" is lit. The machine is too dark. Then switch the main power... the AC outlet supply power properly? The indicator is not resolved, contact Customer Support at dell.com/contactdell. Remove the jammed paper or document. displayed. Is the power cord plugged into...the machine or the components installed may have a trouble. Adjust the screen brightness on ? If the error still is blinking. If paper is jammed, refer to "Paper Jams" (P.617), and a document is...
...29). The system of the touch screen? Is paper or a document jammed? If a status code such as "016-450" is lit. The machine is too dark. Then switch the main power... the AC outlet supply power properly? The indicator is not resolved, contact Customer Support at dell.com/contactdell. Remove the jammed paper or document. displayed. Is the power cord plugged into...the machine or the components installed may have a trouble. Adjust the screen brightness on ? If the error still is blinking. If paper is jammed, refer to "Paper Jams" (P.617), and a document is...
Dell Color Laser Multifunction Printer User's Guide
Page 528
... in the phone line, not in the Transmission Report - An error occurred with connectors to which to use the Fax features. For more information, contact Customer Support at dell.com/contactdell. If a status code is displayed, refer to the correct connector. Communication is enabled only... when the phone line is connected to "Status Code" (P.553). Job Undelivered. Use a telephone near the machine ...
... in the phone line, not in the Transmission Report - An error occurred with connectors to which to use the Fax features. For more information, contact Customer Support at dell.com/contactdell. If a status code is displayed, refer to the correct connector. Communication is enabled only... when the phone line is connected to "Status Code" (P.553). Job Undelivered. Use a telephone near the machine ...
Dell Color Laser Multifunction Printer User's Guide
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An error occurred with the correct machine password in F code. Paper is in manual send mode. Refer to the correct connector. Exit the System Administration mode. The machine is jammed. When the cable connection is ... of the machine. 530 Follow the instructions displayed on the sender's machine. Switch the main power and power on the onhook screen, enter an information code, and press the button. 22 Problem Solving Receiving Problems If you cannot receive a fax, identify the symptom in the following table to communicate (general fax...
An error occurred with the correct machine password in F code. Paper is in manual send mode. Refer to the correct connector. Exit the System Administration mode. The machine is jammed. When the cable connection is ... of the machine. 530 Follow the instructions displayed on the sender's machine. Switch the main power and power on the onhook screen, enter an information code, and press the button. 22 Problem Solving Receiving Problems If you cannot receive a fax, identify the symptom in the following table to communicate (general fax...
Dell Color Laser Multifunction Printer User's Guide
Page 534
...3. Is the root of the DFS name space (\\Domain name\Shared name) specified with a root comprised of network access: 1. If a status code is not correctly specified. The save destination. entered. The time set a password cannot use of Windows, when SMB transmission is not correctly specified. ...save destination is performed to Windows Server 2003 or Windows Server 2008. selected, the save destination. Synchronize the time settings of the error. Specify a DFS name space with more than four characters. 534 Symptom A Transmission Report - When SMB is selected, the ...
...3. Is the root of the DFS name space (\\Domain name\Shared name) specified with a root comprised of network access: 1. If a status code is not correctly specified. The save destination. entered. The time set a password cannot use of Windows, when SMB transmission is not correctly specified. ...save destination is performed to Windows Server 2003 or Windows Server 2008. selected, the save destination. Synchronize the time settings of the error. Specify a DFS name space with more than four characters. 534 Symptom A Transmission Report - When SMB is selected, the ...
Dell Color Laser Multifunction Printer User's Guide
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Unable to "Status Code" (P.553). If a status code is displayed, refer to send e mail. The data size exceeded the maximum e-mail size. Refer to transmit because of the document to "Cleaning Document ... is not What was expected, identify the symptom in the following table to perform the remedy. Place a white sheet of paper on top of an error. Adjust the copy density or image quality when scanning. Cause Remedy Unable to "Maximum Total Data Size" (P.369). The mail address is soiled. folded. Place...
Unable to "Status Code" (P.553). If a status code is displayed, refer to send e mail. The data size exceeded the maximum e-mail size. Refer to transmit because of the document to "Cleaning Document ... is not What was expected, identify the symptom in the following table to perform the remedy. Place a white sheet of paper on top of an error. Adjust the copy density or image quality when scanning. Cause Remedy Unable to "Maximum Total Data Size" (P.369). The mail address is soiled. folded. Place...
Dell Color Laser Multifunction Printer User's Guide
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...message is displayed again, contact Customer Support at dell.com/contactdell. If a status code is displayed that is not listed in the following table, or if you cannot resolve an error despite following table to the status codes in the following the instructions described in the ...table, contact Customer Support at dell.com/contactdell. [Cause] Too many documents are displayed if printing terminated abnormally because of an error, or a malfunction occurred ...
...message is displayed again, contact Customer Support at dell.com/contactdell. If a status code is displayed that is not listed in the following table, or if you cannot resolve an error despite following table to the status codes in the following the instructions described in the ...table, contact Customer Support at dell.com/contactdell. [Cause] Too many documents are displayed if printing terminated abnormally because of an error, or a malfunction occurred ...
Dell Color Laser Multifunction Printer User's Guide
Page 554
...blank or whether the side of the document to be faxed is loaded correctly. [Cause] A mix sized document was to be scanned at dell.com/contactdell. 554 If the error still is blank, and then switch on the document glass. Refer to "Layout Adjustment" (P.83). [Cause] Unable to process the document... ratio for the tray, or change the [Paper Type Priority] settings. [Cause] An error occurred when reading the Calibration Chart. [Remedy] Place the Calibration Chart correctly on the machine power. 22 Problem Solving Status Code 003-702 003-750 003-751 003-752 003-753 003-754 003-755 003...
...blank or whether the side of the document to be faxed is loaded correctly. [Cause] A mix sized document was to be scanned at dell.com/contactdell. 554 If the error still is blank, and then switch on the document glass. Refer to "Layout Adjustment" (P.83). [Cause] Unable to process the document... ratio for the tray, or change the [Paper Type Priority] settings. [Cause] An error occurred when reading the Calibration Chart. [Remedy] Place the Calibration Chart correctly on the machine power. 22 Problem Solving Status Code 003-702 003-750 003-751 003-752 003-753 003-754 003-755 003...
Dell Color Laser Multifunction Printer User's Guide
Page 555
... power, make sure that the touch screen is blank, and then switch on the machine power. If the error still is not resolved, contact Customer Support at dell.com/contactdell. [Cause] An error occurred in the machine. [Remedy] Switch off the machine power, make sure that the touch screen is blank..., and then switch on the machine power. Status Code Status Code 010-311 010-319 010-328 010-330 010-331...
... power, make sure that the touch screen is blank, and then switch on the machine power. If the error still is not resolved, contact Customer Support at dell.com/contactdell. [Cause] An error occurred in the machine. [Remedy] Switch off the machine power, make sure that the touch screen is blank..., and then switch on the machine power. Status Code Status Code 010-311 010-319 010-328 010-330 010-331...
Dell Color Laser Multifunction Printer User's Guide
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...is not resolved, contact Customer Support at dell.com/contactdell. [Cause] An error occurred in the software. [Remedy] Switch off the machine power, make sure that the touch screen is blank, and then switch on the machine power. 22 Problem Solving Status Code 012-310 012-311 012-312 012-...of the machine. [Remedy] Switch off the machine power, make sure that the touch screen is not resolved, contact Customer Support at dell.com/contactdell. [Cause] An error occurred in the document feeder. [Remedy] Switch off the machine power, make sure that the touch screen is blank, and then ...
...is not resolved, contact Customer Support at dell.com/contactdell. [Cause] An error occurred in the software. [Remedy] Switch off the machine power, make sure that the touch screen is blank, and then switch on the machine power. 22 Problem Solving Status Code 012-310 012-311 012-312 012-...of the machine. [Remedy] Switch off the machine power, make sure that the touch screen is not resolved, contact Customer Support at dell.com/contactdell. [Cause] An error occurred in the document feeder. [Remedy] Switch off the machine power, make sure that the touch screen is blank, and then ...
Dell Color Laser Multifunction Printer User's Guide
Page 557
... the touch screen is blank, and then switch on the machine power. If the same message is displayed again, contact Customer Support at dell.com/contactdell. [Cause] An error occurred. [Remedy] Switch off the machine power, make sure that the touch screen is blank, and then switch on the machine power. Status... Code Status Code 016-240 016-310 016-311 016-314 016-315 016-316 016-317 016-318 016-319 016-320 016-321 016...
... the touch screen is blank, and then switch on the machine power. If the same message is displayed again, contact Customer Support at dell.com/contactdell. [Cause] An error occurred. [Remedy] Switch off the machine power, make sure that the touch screen is blank, and then switch on the machine power. Status... Code Status Code 016-240 016-310 016-311 016-314 016-315 016-316 016-317 016-318 016-319 016-320 016-321 016...
Dell Color Laser Multifunction Printer User's Guide
Page 558
..., refer to [Disabled] on the machine, select an option other than [EAP-TLS] in the machine. [Remedy] Initialize the certificate. 22 Problem Solving Status Code 016-372 016-373 016-374 016-375 016-376 016-377 016-378 016-379 016-380 016-381 016-382 016-400 016... an SSL client certificate in the machine, and set it again. 558 If the same message is displayed again, contact Customer Support at dell.com/contactdell. [Cause] An error occurred in the certificate stored in [Authentication Method]. [Cause] After automatically obtained the IP address, the machine failed to the same method ...
..., refer to [Disabled] on the machine, select an option other than [EAP-TLS] in the machine. [Remedy] Initialize the certificate. 22 Problem Solving Status Code 016-372 016-373 016-374 016-375 016-376 016-377 016-378 016-379 016-380 016-381 016-382 016-400 016... an SSL client certificate in the machine, and set it again. 558 If the same message is displayed again, contact Customer Support at dell.com/contactdell. [Cause] An error occurred in the certificate stored in [Authentication Method]. [Cause] After automatically obtained the IP address, the machine failed to the same method ...
Dell Color Laser Multifunction Printer User's Guide
Page 573
...You can access the shared folder. • Check whether the number of login users have exceeded the limit. [Cause] Received an error detection code from the HTTP server. [Remedy] 1)Check whether the specified drive and directory is selected when duplicate file name exists. [Remedy] Select... dell.com/contactdell. [Cause] The specified file name contains invalid characters. [Remedy] Modify the file name. Check whether a space character is selected. 3. Make sure that invalid characters are not contained in the destination file name for the scanned document. [Cause] Received an error code...
...You can access the shared folder. • Check whether the number of login users have exceeded the limit. [Cause] Received an error detection code from the HTTP server. [Remedy] 1)Check whether the specified drive and directory is selected when duplicate file name exists. [Remedy] Select... dell.com/contactdell. [Cause] The specified file name contains invalid characters. [Remedy] Modify the file name. Check whether a space character is selected. 3. Make sure that invalid characters are not contained in the destination file name for the scanned document. [Cause] Received an error code...