User's Guide
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... machine. • If you purchased. • The screenshots in this user's guide may differ from your machine depending on its options or model you have a problem using the machine, refer to the troubleshooting chapter. • Terms used in this user's guide This user's guide provides information for your machine depending on...
... machine. • If you purchased. • The screenshots in this user's guide may differ from your machine depending on its options or model you have a problem using the machine, refer to the troubleshooting chapter. • Terms used in this user's guide This user's guide provides information for your machine depending on...
User's Guide
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Such repairs are not covered by Dell's warranty or service agreements. • Make sure not to the machine. • Using inflammable print media can cause a fire. • Use designated print media (see "... jamming of the unit and, in rare cases may cause a fire. 1 1 Paper width guide 2 Tray If you do not adjust the guide, it may cause problems or require repairs. To change the size, you need to adjust the paper guide. 2 The use the inkjet photo paper with this machine. Learning the...
Such repairs are not covered by Dell's warranty or service agreements. • Make sure not to the machine. • Using inflammable print media can cause a fire. • Use designated print media (see "... jamming of the unit and, in rare cases may cause a fire. 1 1 Paper width guide 2 Tray If you do not adjust the guide, it may cause problems or require repairs. To change the size, you need to adjust the paper guide. 2 The use the inkjet photo paper with this machine. Learning the...
User's Guide
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Preprinted paper When loading preprinted paper, the printed side should not adversely affect machine rollers. • Before you experience problems with an uncurled edge at least 6.4 mm (0.25 inches) away from the backing sheet or are separating from the edges of labels through the machine ...
Preprinted paper When loading preprinted paper, the printed side should not adversely affect machine rollers. • Before you experience problems with an uncurled edge at least 6.4 mm (0.25 inches) away from the backing sheet or are separating from the edges of labels through the machine ...
User's Guide
Page 42
... of the machine with cleaning materials containing large amounts of the machine clears and reduces these problems. 4 Cleaning the outside Clean the machine cabinet with a soft, lint-free cloth. Cleaning the machine If printing quality problems occur or if you use your machine in the air and might be careful not to... you . • During the printing process, paper, toner, and dust particles can accumulate inside of alcohol, solvents, or other strong substances can cause print quality problems, such as toner specks or smearing. Cleaning the inside the machine. Maintenance 42
... of the machine with cleaning materials containing large amounts of the machine clears and reduces these problems. 4 Cleaning the outside Clean the machine cabinet with a soft, lint-free cloth. Cleaning the machine If printing quality problems occur or if you use your machine in the air and might be careful not to... you . • During the printing process, paper, toner, and dust particles can accumulate inside of alcohol, solvents, or other strong substances can cause print quality problems, such as toner specks or smearing. Cleaning the inside the machine. Maintenance 42
User's Guide
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Cleaning the inside the machine. Maintenance 43 This buildup can accumulate inside of the machine clears and reduces these problems. • Use a dry lint-free cloth to clean the machine. • If your machine has a power switch, turn the power switch off before cleaning the machine. • Before opening the top cover, close the output support first. 1 2 3. Cleaning the machine 5 Cleaning the inside During the printing process, paper, toner, and dust particles can cause print quality problems, such as toner specks or smearing.
Cleaning the inside the machine. Maintenance 43 This buildup can accumulate inside of the machine clears and reduces these problems. • Use a dry lint-free cloth to clean the machine. • If your machine has a power switch, turn the power switch off before cleaning the machine. • Before opening the top cover, close the output support first. 1 2 3. Cleaning the machine 5 Cleaning the inside During the printing process, paper, toner, and dust particles can cause print quality problems, such as toner specks or smearing.
User's Guide
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... a solution in the Advanced User's Guide (see "Troubleshooting" on page 133). If you cannot find a solution to your problem in this chapter, refer to the Troubleshooting chapter in the User's Guide or the problem persists, call for what to do if you encounter an error. 4. Troubleshooting This chapter gives helpful information for...
... a solution in the Advanced User's Guide (see "Troubleshooting" on page 133). If you cannot find a solution to your problem in this chapter, refer to the Troubleshooting chapter in the User's Guide or the problem persists, call for what to do if you encounter an error. 4. Troubleshooting This chapter gives helpful information for...
User's Guide
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To resolve this problem, load paper in the tray or the status LED is no paper in the tray and then open and close the top cover. 2 1 4. Out-of-paper error resolution If there is red. Troubleshooting 49
To resolve this problem, load paper in the tray or the status LED is no paper in the tray and then open and close the top cover. 2 1 4. Out-of-paper error resolution If there is red. Troubleshooting 49
User's Guide
Page 53
... (WPS) button to resume printing (see "Clearing paper jams" on -line and can also resolve the error with the guidelines from the Dell Printer Status program window. • If the problem persists, call a service representative. 3 Status LED (Status LED) Status Off Green Red Blinking On Blinking On Orange Blinking On Description The...
... (WPS) button to resume printing (see "Clearing paper jams" on -line and can also resolve the error with the guidelines from the Dell Printer Status program window. • If the problem persists, call a service representative. 3 Status LED (Status LED) Status Off Green Red Blinking On Blinking On Orange Blinking On Description The...
User's Guide
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...problems 134 Power and cable connecting problems 135 Printing problems 136 Printing quality problems 140 Operating system problems 148 69 Useful Management Tools Using Firmware Update Utility 121 Using Dell Supplies Ordering Utility 122 Using Embedded Web Service (B1160w only) 123 Using Dell Printer Manager 125 Using Dell... 4. Using a Network-Connected Machine (B1160w only) Useful network program 76 Printing a network configuration report 77 Installing driver over the network 78 IPv6 configuration 82 Wireless network setup 83 3. Software Installation Installation...
...problems 134 Power and cable connecting problems 135 Printing problems 136 Printing quality problems 140 Operating system problems 148 69 Useful Management Tools Using Firmware Update Utility 121 Using Dell Supplies Ordering Utility 122 Using Embedded Web Service (B1160w only) 123 Using Dell Printer Manager 125 Using Dell... 4. Using a Network-Connected Machine (B1160w only) Useful network program 76 Printing a network configuration report 77 Installing driver over the network 78 IPv6 configuration 82 Wireless network setup 83 3. Software Installation Installation...
User's Guide
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...wireless network installation types may not be available depending on page 97. Ad hoc via USB cable • Windows user, see "Ad hoc via USB cable in Windows" on page 91. () • Macintosh user, see "Ad hoc via USB cable in Macintosh" on the model or country. Using a Network-Connected Machine (B1160w...87. () • Macintosh user, see "Troubleshooting for wireless network" on page 102). 2. If problems occur during wireless set wireless settings either from the below table. Wireless network setup 7 Introducing wireless set up methods You can set up method From the ...
...wireless network installation types may not be available depending on page 97. Ad hoc via USB cable • Windows user, see "Ad hoc via USB cable in Windows" on page 91. () • Macintosh user, see "Ad hoc via USB cable in Macintosh" on the model or country. Using a Network-Connected Machine (B1160w...87. () • Macintosh user, see "Troubleshooting for wireless network" on page 102). 2. If problems occur during wireless set wireless settings either from the below table. Wireless network setup 7 Introducing wireless set up methods You can set up method From the ...
User's Guide
Page 102
... 13 Troubleshooting for wireless network Problems during setup or driver installation Printers Not Found • Your machine may not be turned on your access point. 2. Check the machine's user's guide included ... cable is not connected between your access point and machine. General Connection Error • Your computer is unable to your machine. Using a Network-Connected Machine (B1160w only) 102 Connecting Failure - Check the USB cable and your machine. Connecting Failure - Invalid Security • Security is not turned on the software CD supplied...
... 13 Troubleshooting for wireless network Problems during setup or driver installation Printers Not Found • Your machine may not be turned on your access point. 2. Check the machine's user's guide included ... cable is not connected between your access point and machine. General Connection Error • Your computer is unable to your machine. Using a Network-Connected Machine (B1160w only) 102 Connecting Failure - Check the USB cable and your machine. Connecting Failure - Invalid Security • Security is not turned on the software CD supplied...
User's Guide
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... The machine uses the static address when the computer is configured to DHCP. Using a Network-Connected Machine (B1160w only) 103 If the printing job is not working in DHCP mode, the problem may be as shown below : ▪ IP address: 169.254.133.43 ▪ Subnet Mask: ... Windows Server 2008 R2, select Control Panel > Hardware > Devices and Printers. Compare the IP address between your machine. e Click Port tab. Wireless network setup PC Connection Error • The configured network address is unable to connect between the product's IP address and the printer port's IP address...
... The machine uses the static address when the computer is configured to DHCP. Using a Network-Connected Machine (B1160w only) 103 If the printing job is not working in DHCP mode, the problem may be as shown below : ▪ IP address: 169.254.133.43 ▪ Subnet Mask: ... Windows Server 2008 R2, select Control Panel > Hardware > Devices and Printers. Compare the IP address between your machine. e Click Port tab. Wireless network setup PC Connection Error • The configured network address is unable to connect between the product's IP address and the printer port's IP address...
User's Guide
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...the signal. • Cycle the power for Dell wireless network machines. • The machine is within the range of the wireless network. • The machine is located .... • Check whether the access point (or wireless router) has a configured security (password). Using a Network-Connected Machine (B1160w only) 104 If the computer and the machine are...wireless router), or machine may not be turned on the access point (or wireless router). Remove any large metal objects between the access point (or wireless router) and the machine. Wireless network setup Other problems If problems...
...the signal. • Cycle the power for Dell wireless network machines. • The machine is within the range of the wireless network. • The machine is located .... • Check whether the access point (or wireless router) has a configured security (password). Using a Network-Connected Machine (B1160w only) 104 If the computer and the machine are...wireless router), or machine may not be turned on the access point (or wireless router). Remove any large metal objects between the access point (or wireless router) and the machine. Wireless network setup Other problems If problems...
User's Guide
Page 133
Troubleshooting This chapter gives helpful information for what to do if you encounter an error. • Paper feeding problems 134 • Power and cable connecting problems 135 • Printing problems 136 • Printing quality problems 140 • Operating system problems 148 For errors that occur during the wireless software installation and settings, refer to the troubleshotting section in the wireless setting chapter (see "Troubleshooting for wireless network" on page 102). 5.
Troubleshooting This chapter gives helpful information for what to do if you encounter an error. • Paper feeding problems 134 • Power and cable connecting problems 135 • Printing problems 136 • Printing quality problems 140 • Operating system problems 148 For errors that occur during the wireless software installation and settings, refer to the troubleshotting section in the wireless setting chapter (see "Troubleshooting for wireless network" on page 102). 5.
User's Guide
Page 134
... weight. • Remove any debris. If you are using the correct type of paper do not feed. Remove paper from inside the machine. Paper feeding problems Condition Paper jams during printing. Multiple sheets of paper. • Remove paper from the tray. Envelopes skew or fail to stick together.
... weight. • Remove any debris. If you are using the correct type of paper do not feed. Remove paper from inside the machine. Paper feeding problems Condition Paper jams during printing. Multiple sheets of paper. • Remove paper from the tray. Envelopes skew or fail to stick together.
User's Guide
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Suggested solutions • Connect the machine to the electricity supply first and press the • Disconnect the machine's cable and reconnect it. (power/cancel) button on the control panel. 5. Troubleshooting 135 Power and cable connecting problems Condition The machine is not receiving power, or the connection cable between the computer and the machine is not connected properly.
Suggested solutions • Connect the machine to the electricity supply first and press the • Disconnect the machine's cable and reconnect it. (power/cancel) button on the control panel. 5. Troubleshooting 135 Power and cable connecting problems Condition The machine is not receiving power, or the connection cable between the computer and the machine is not connected properly.
User's Guide
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... cable and reconnect it (see "Clearing paper jams" on page 15). Troubleshooting 136 the machine is incorrect. The port setting is not connected properly. Printing problems Condition The machine does not print. Load paper (see "Replacing the toner cartridge" on page 40). • Make sure the protect cover and sheets are...
... cable and reconnect it (see "Clearing paper jams" on page 15). Troubleshooting 136 the machine is incorrect. The port setting is not connected properly. Printing problems Condition The machine does not print. Load paper (see "Replacing the toner cartridge" on page 40). • Make sure the protect cover and sheets are...
User's Guide
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... was selected in the tray. The document size is blank. Once the paper is indicating a system error. The page orientation setting may be incorrect. Printing problems Condition Possible cause Suggested solutions The machine does not print. Uninstall and reinstall the machine's driver. Reduce the complexity of the computer is extremely slow...
... was selected in the tray. The document size is blank. Once the paper is indicating a system error. The page orientation setting may be incorrect. Printing problems Condition Possible cause Suggested solutions The machine does not print. Uninstall and reinstall the machine's driver. Reduce the complexity of the computer is extremely slow...
User's Guide
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... print PDF files correctly. The wrong printer driver was selected. Disconnect the machine cable and reconnect. Finally, try a print job. Images are not clear. Printing problems Condition Possible cause Suggested solutions The machine prints, but they are missing. may be reduced. 5. The machine cable is malfunctioning. The software application is loose...
... print PDF files correctly. The wrong printer driver was selected. Disconnect the machine cable and reconnect. Finally, try a print job. Images are not clear. Printing problems Condition Possible cause Suggested solutions The machine prints, but they are missing. may be reduced. 5. The machine cable is malfunctioning. The software application is loose...
User's Guide
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..., such as billing paper. Change the printer option and try again. The printed billing paper The paper type setting does not match. is not a problem. Printing problems Condition Possible cause Before printing, the Using damp paper can cause vapor during machine emits vapor near printing. The machine does not Paper size and...
..., such as billing paper. Change the printer option and try again. The printed billing paper The paper type setting does not match. is not a problem. Printing problems Condition Possible cause Before printing, the Using damp paper can cause vapor during machine emits vapor near printing. The machine does not Paper size and...