Owner's Manual
Page 2
... Item Standard Capacity black ink cartridge Standard Capacity color ink cartridge High Capacity black ink cartridge High Capacity color ink cartridge Photo ink cartridge Part number J5566 J5567 M4640 M4646 J4844 During a print job, a screen appears on your Dell distributor to warn you of low ink levels. Ordering Supplies Your Dell Photo AIO Printer 964 includes software installed to...
... Item Standard Capacity black ink cartridge Standard Capacity color ink cartridge High Capacity black ink cartridge High Capacity color ink cartridge Photo ink cartridge Part number J5566 J5567 M4640 M4646 J4844 During a print job, a screen appears on your Dell distributor to warn you of low ink levels. Ordering Supplies Your Dell Photo AIO Printer 964 includes software installed to...
Owner's Manual
Page 8
... the Dell All-In-One Center 73 Using Printing Preferences 76 Using Dell Picture Studio 78 Using the Memory Card Manager 78 Dell Ink Management System 79 Removing and Reinstalling Software 81 7 Ink Cartridge Maintenance Replacing Ink Cartridges 83 Aligning Ink Cartridges 87 Cleaning the Ink Cartridge Nozzles 88 8 Troubleshooting Setup Problems 89 Computer Problems 89 Printer Problems...
... the Dell All-In-One Center 73 Using Printing Preferences 76 Using Dell Picture Studio 78 Using the Memory Card Manager 78 Dell Ink Management System 79 Removing and Reinstalling Software 81 7 Ink Cartridge Maintenance Replacing Ink Cartridges 83 Aligning Ink Cartridges 87 Cleaning the Ink Cartridge Nozzles 88 8 Troubleshooting Setup Problems 89 Computer Problems 89 Printer Problems...
Owner's Manual
Page 14
... you use to connect your PictBridge-compatible digital camera to extend it exits the printer. Panel on page 18. www.dell.com | support.dell.com Understanding the Printer Parts 1 9 2 8 Photo 964 3 7 4 Number: 1 2 3 Part: Automatic Document Feeder (ADF) Printer unit Operator panel 4 Paper input tray 5 Paper exit tray 6 PictBridge connector 5 6 Description: Scan, ..., faxing, and printing. Tray that holds the paper as it . For more information, see "Using the Operator Panel" on the printer you load paper into the printer. Unit you use to the ink cartridges.
... you use to connect your PictBridge-compatible digital camera to extend it exits the printer. Panel on page 18. www.dell.com | support.dell.com Understanding the Printer Parts 1 9 2 8 Photo 964 3 7 4 Number: 1 2 3 Part: Automatic Document Feeder (ADF) Printer unit Operator panel 4 Paper input tray 5 Paper exit tray 6 PictBridge connector 5 6 Description: Scan, ..., faxing, and printing. Tray that holds the paper as it . For more information, see "Using the Operator Panel" on the printer you load paper into the printer. Unit you use to the ink cartridges.
Owner's Manual
Page 15
... your document or photo flat while you use support.dell.com or contact technical support. • Enter the Express Service Code to direct your call when contacting technical support. About Your Printer 15 You can also pick up your printer when you scan it has gone through the ADF ...here. Recommended for scanning, copying, or faxing multiple-page documents. 10 11 10 Supplies Reorder Label To order ink cartridges or paper, visit www.dell.com/supplies. 11 Express...
... your document or photo flat while you use support.dell.com or contact technical support. • Enter the Express Service Code to direct your call when contacting technical support. About Your Printer 15 You can also pick up your printer when you scan it has gone through the ADF ...here. Recommended for scanning, copying, or faxing multiple-page documents. 10 11 10 Supplies Reorder Label To order ink cartridges or paper, visit www.dell.com/supplies. 11 Express...
Owner's Manual
Page 20
... tab, select the paper size. 4 Click OK. 20 About Your Printer For more information about the operator panel menus, please see your program or operating system). www.dell.com | support.dell.com Operator Panel Menus From the main menu menu, you load one of...dialog box, click Preferences or Properties (depending on your printer. Paper type Plain Transparency Glossy/photo Quality/Speed settings Black and Color Cartridges Installed Photo and Color Cartridges Installed Normal Photo Normal Photo Photo Photo NOTE: Your printer cannot detect the paper size. You can navigate to...
... tab, select the paper size. 4 Click OK. 20 About Your Printer For more information about the operator panel menus, please see your program or operating system). www.dell.com | support.dell.com Operator Panel Menus From the main menu menu, you load one of...dialog box, click Preferences or Properties (depending on your printer. Paper type Plain Transparency Glossy/photo Quality/Speed settings Black and Color Cartridges Installed Photo and Color Cartridges Installed Normal Photo Normal Photo Photo Photo NOTE: Your printer cannot detect the paper size. You can navigate to...
Owner's Manual
Page 26
... are centered in Print Properties. NOTE: Load letterhead paper with Landscape orientation. • You select the correct envelope size. www.dell.com | support.dell.com Print Media Guidelines Print Media Guidelines for the Paper Support Load up to the left edge of the banner paper. •...printers. NOTE: You must select A4 Banner or Letter Banner paper size in the paper support. • The paper guides rest against the right and left edges of the cards. • The paper guide rests against the bottom edge of the paper. • You select Draft (select Photo if a photo cartridge...
... are centered in Print Properties. NOTE: Load letterhead paper with Landscape orientation. • You select the correct envelope size. www.dell.com | support.dell.com Print Media Guidelines Print Media Guidelines for the Paper Support Load up to the left edge of the banner paper. •...printers. NOTE: You must select A4 Banner or Letter Banner paper size in the paper support. • The paper guides rest against the right and left edges of the cards. • The paper guide rests against the bottom edge of the paper. • You select Draft (select Photo if a photo cartridge...
Owner's Manual
Page 29
...more information, see "Loading Paper" on page 22. 3 With your document open , click File→ Print. 4 To customize your computer and printer, and make sure they are connected. 2 Load paper with the print (glossy) side facing down . The Printing Preferences dialog box opens. c On... the Advanced tab, you can specify a 2-sided printing option, a specialized layout option, or if you have a color cartridge and a photo cartridge (sold separately) installed. d After making the changes in Printing Preferences, click OK at the bottom of copies. Printing 29 Printing Photos 1 ...
...more information, see "Loading Paper" on page 22. 3 With your document open , click File→ Print. 4 To customize your computer and printer, and make sure they are connected. 2 Load paper with the print (glossy) side facing down . The Printing Preferences dialog box opens. c On... the Advanced tab, you can specify a 2-sided printing option, a specialized layout option, or if you have a color cartridge and a photo cartridge (sold separately) installed. d After making the changes in Printing Preferences, click OK at the bottom of copies. Printing 29 Printing Photos 1 ...
Owner's Manual
Page 30
... system). NOTE: In some programs, it exits the printer. NOTE: Borderless printing is only performed if you are using photo/glossy paper. For more information, see "Replacing Ink Cartridges" on the program or operating system). NOTE: Before placing...cartridge (sold separately) installed. This maximizes the life of your photos from sticking together or smudging, remove each photo after it may also be necessary to 24 hours, depending on all sides. 30 Printing The printout on non-photo paper contains a 2mm margin on the ambient conditions). www.dell.com | support.dell...
... system). NOTE: In some programs, it exits the printer. NOTE: Borderless printing is only performed if you are using photo/glossy paper. For more information, see "Replacing Ink Cartridges" on the program or operating system). NOTE: Before placing...cartridge (sold separately) installed. This maximizes the life of your photos from sticking together or smudging, remove each photo after it may also be necessary to 24 hours, depending on all sides. 30 Printing The printout on non-photo paper contains a 2mm margin on the ambient conditions). www.dell.com | support.dell...
Owner's Manual
Page 77
...option but should not be selected if you to set the paper type manually, or have selected Use Color Cartridge for all Black Printing. Customize how the printer prints several photocopies of paper. More Options - Orientation - Multiple Copies - Layout - Paper Size - Print...the best image sharpening level based on both sides of the paper. Allows you have the printer sensor detect the paper type automatically. Install Print Cartridges Clean Print Cartridges Align Print Cartridges Print a Test Page Network Support Understanding the Software 77 Print your color images in Black...
...option but should not be selected if you to set the paper type manually, or have selected Use Color Cartridge for all Black Printing. Customize how the printer prints several photocopies of paper. More Options - Orientation - Multiple Copies - Layout - Paper Size - Print...the best image sharpening level based on both sides of the paper. Allows you have the printer sensor detect the paper type automatically. Install Print Cartridges Clean Print Cartridges Align Print Cartridges Print a Test Page Network Support Understanding the Software 77 Print your color images in Black...
Owner's Manual
Page 79
... also launch MCM from your computer by clicking Start→ Programs or All Programs→ Dell Printers→ Dell Photo AIO Printer 964→ Activate Memory Card Manager. Dell Ink Management System Each time you install a new ink cartridge. When your ink cartridge levels are low, a Low Ink Warning appears on your screen when you try to print...
... also launch MCM from your computer by clicking Start→ Programs or All Programs→ Dell Printers→ Dell Photo AIO Printer 964→ Activate Memory Card Manager. Dell Ink Management System Each time you install a new ink cartridge. When your ink cartridge levels are low, a Low Ink Warning appears on your screen when you try to print...
Owner's Manual
Page 83
... provide warranty coverage for your printer. 2 Lift the printer unit. Photo 964 The ink cartridge carrier moves and stops at www.dell.com/supplies or by phone. Ink Cartridge Maintenance 83 You can order more ink online at the loading position unless the printer is busy. Dell ink cartridges are available only through Dell. To order by phone, see "Ordering...
... provide warranty coverage for your printer. 2 Lift the printer unit. Photo 964 The ink cartridge carrier moves and stops at www.dell.com/supplies or by phone. Ink Cartridge Maintenance 83 You can order more ink online at the loading position unless the printer is busy. Dell ink cartridges are available only through Dell. To order by phone, see "Ordering...
Owner's Manual
Page 86
www.dell.com | support.dell.com 8 Snap each lid closed. 9 Close the printer unit. Photo 964 An alignment page automatically prints. 86 Ink Cartridge Maintenance
www.dell.com | support.dell.com 8 Snap each lid closed. 9 Close the printer unit. Photo 964 An alignment page automatically prints. 86 Ink Cartridge Maintenance
Owner's Manual
Page 87
... installed or replaced. The ink cartridges align when the page prints. Aligning Ink Cartridges Your printer automatically aligns the ink cartridges when they are now aligned for optimal print quality. In Windows 2000, click Start→ Settings→ Printers. 3 Right-click the Dell Photo AIO Printer 964 icon. 4 Click Printing Preferences. Ink Cartridge Maintenance 87 You may also need...
... installed or replaced. The ink cartridges align when the page prints. Aligning Ink Cartridges Your printer automatically aligns the ink cartridges when they are now aligned for optimal print quality. In Windows 2000, click Start→ Settings→ Printers. 3 Right-click the Dell Photo AIO Printer 964 icon. 4 Click Printing Preferences. Ink Cartridge Maintenance 87 You may also need...
Owner's Manual
Page 88
... the paper. In Windows 2000, click Start→ Settings→ Printers. 3 Right-click the Dell Photo AIO Printer 964 icon. 4 Click Printing Preferences. NOTE: You can also clean the ink cartridge nozzles from the printer's operator panel by selecting Clean Cartridges from the Maintenance menu. 88 Ink Cartridge Maintenance The Printing Preferences dialog box opens. 5 Click the Maintenance...
... the paper. In Windows 2000, click Start→ Settings→ Printers. 3 Right-click the Dell Photo AIO Printer 964 icon. 4 Click Printing Preferences. NOTE: You can also clean the ink cartridge nozzles from the printer's operator panel by selecting Clean Cartridges from the Maintenance menu. 88 Ink Cartridge Maintenance The Printing Preferences dialog box opens. 5 Click the Maintenance...
Owner's Manual
Page 91
..." on page 22. Windows 2000 1 Click Start→ Settings→ Printers. 2 Double-click Dell Photo AIO Printer 964, and then click Printer. 3 Make sure a check mark is not next to Pause Printing. ENSURE YOU INSTALLED THE INK CARTRIDGES CORRECTLY AND REMOVED THE STICKER AND TAPE FROM EACH CARTRIDGE. CH EC K F O R F L AS H I N G L I G HT S ON T H E P RI N T ER. MAKE SURE...
..." on page 22. Windows 2000 1 Click Start→ Settings→ Printers. 2 Double-click Dell Photo AIO Printer 964, and then click Printer. 3 Make sure a check mark is not next to Pause Printing. ENSURE YOU INSTALLED THE INK CARTRIDGES CORRECTLY AND REMOVED THE STICKER AND TAPE FROM EACH CARTRIDGE. CH EC K F O R F L AS H I N G L I G HT S ON T H E P RI N T ER. MAKE SURE...
Owner's Manual
Page 97
... jam exists in the ADF. Your printer is running low on ink. on the operator panel. Insert Black or Photo cartridge Right cartridge missing. A paper jam exists in the printer. on the operator panel. Install a Black or Photo ink cartridge. Clear the paper jam, and then...94. Remove the cartridge, and install the correct Black or Photo cartridge for a paper jam." Install a Color ink cartridge. Error Messages and Lights The following error messages can be found on your printer. Insert Color cartridge Left cartridge incorrect What it indicates: An ink cartridge is out of...
... jam exists in the ADF. Your printer is running low on ink. on the operator panel. Insert Black or Photo cartridge Right cartridge missing. A paper jam exists in the printer. on the operator panel. Install a Black or Photo ink cartridge. Clear the paper jam, and then...94. Remove the cartridge, and install the correct Black or Photo cartridge for a paper jam." Install a Color ink cartridge. Error Messages and Lights The following error messages can be found on your printer. Insert Color cartridge Left cartridge incorrect What it indicates: An ink cartridge is out of...
Owner's Manual
Page 98
...; Restart the computer. • Remove and reinstall the printer software. For more information, see "Replacing Ink Cartridges" on page 83. • Disconnect and then reconnect the printer power cable. on page 83. • Reinstall the ink cartridges. www.dell.com | support.dell.com Error Message: Right cartridge incorrect Cartridge error Data error Scan error Paper feed error Device...
...; Restart the computer. • Remove and reinstall the printer software. For more information, see "Replacing Ink Cartridges" on page 83. • Disconnect and then reconnect the printer power cable. on page 83. • Reinstall the ink cartridges. www.dell.com | support.dell.com Error Message: Right cartridge incorrect Cartridge error Data error Scan error Paper feed error Device...
Owner's Manual
Page 128
... without charge during shipment. Dell™ Printer Consumables Limited Warranties The following section describes the limited warranty for printer consumables (ink cartridges, toner cartridges, photo print packs, and photo paper) for Dell-branded printers, for the cartridge purchase cost, at Dell's sole option. If we...This limited warranty does not apply to ink or toner cartridges that have been refilled or improperly stored or due to the original purchaser of genuine Dell-branded toner cartridges that Dell issues the Credit Return Authorization Number. THIS WARRANTY COVERAGE ...
... without charge during shipment. Dell™ Printer Consumables Limited Warranties The following section describes the limited warranty for printer consumables (ink cartridges, toner cartridges, photo print packs, and photo paper) for Dell-branded printers, for the cartridge purchase cost, at Dell's sole option. If we...This limited warranty does not apply to ink or toner cartridges that have been refilled or improperly stored or due to the original purchaser of genuine Dell-branded toner cartridges that Dell issues the Credit Return Authorization Number. THIS WARRANTY COVERAGE ...
Owner's Manual
Page 133
..., 19 Select, 19 Start, 19 up arrow, 18 C Cancel button, 19 cards, loading, 26 cleaning ink cartridge nozzles, 88 connecting printer to a computer modem, 54 to a DSL filter, 54 to a telephone, 52 to a telephone wall jack,...custom paper loading in the ADF, 28 loading in the paper tray, 27 D Dell contacting, 101 Dell All-In-One Center accessing, 74 Copy section, 74 Preview section, 75 Productivity Tools, 75 Scan ...section, 74 using, 73 Dell Picture Studio, 78 E editing scanned document text (OCR), 47 e-mail document, 49 scanned ...
..., 19 Select, 19 Start, 19 up arrow, 18 C Cancel button, 19 cards, loading, 26 cleaning ink cartridge nozzles, 88 connecting printer to a computer modem, 54 to a DSL filter, 54 to a telephone, 52 to a telephone wall jack,...custom paper loading in the ADF, 28 loading in the paper tray, 27 D Dell contacting, 101 Dell All-In-One Center accessing, 74 Copy section, 74 Preview section, 75 Productivity Tools, 75 Scan ...section, 74 using, 73 Dell Picture Studio, 78 E editing scanned document text (OCR), 47 e-mail document, 49 scanned ...
Owner's Manual
Page 134
...In-One Center, 60 sending from the computer, 59 sending from the operator panel, 55 sending through the computer modem, 62 sending through the printer modem, 60 speed dial, 65 using Auto Fax Convert, 72 viewing sent and received faxes using Fax Console or Fax Service Management, 64 ..., 62 Fax Service Management, configuring, 63 G glossy paper, loading, 27 greeting cards, loading, 26 group dial list, 66 I index cards, loading, 26 ink cartridges aligning, 87 cleaning, 88 replacing, 83 iron-on transfers, loading, 27 L letterhead loading in the ADF, 28 loading in the paper tray, 27 loading banner...
...In-One Center, 60 sending from the computer, 59 sending from the operator panel, 55 sending through the computer modem, 62 sending through the printer modem, 60 speed dial, 65 using Auto Fax Convert, 72 viewing sent and received faxes using Fax Console or Fax Service Management, 64 ..., 62 Fax Service Management, configuring, 63 G glossy paper, loading, 27 greeting cards, loading, 26 group dial list, 66 I index cards, loading, 26 ink cartridges aligning, 87 cleaning, 88 replacing, 83 iron-on transfers, loading, 27 L letterhead loading in the ADF, 28 loading in the paper tray, 27 loading banner...