Owner's Manual
Page 2
Ordering Supplies Your Dell Photo AIO Printer 964 includes software installed to order supplies. You can order ink online at www.dell.com/supplies or by phone. US Australia Austria Belgium Canada Chile Colombia Czech Denmark Finland France Germany Ireland Italy Japan 877-INK-2-YOU 1300 303 290 08 20 - 24 05 30 35 02.713...
Ordering Supplies Your Dell Photo AIO Printer 964 includes software installed to order supplies. You can order ink online at www.dell.com/supplies or by phone. US Australia Austria Belgium Canada Chile Colombia Czech Denmark Finland France Germany Ireland Italy Japan 877-INK-2-YOU 1300 303 290 08 20 - 24 05 30 35 02.713...
Owner's Manual
Page 3
NOTICE: A NOTICE indicates either the entities claiming the marks and names or their products. Reproduction in this text: Dell and the DELL logo, Dell Picture Studio, and Dell Ink Management System are trademarks of the Rights in Technical Data and Computer Software clause at DFARS 252.227-7013 and in this document is strictly ...
NOTICE: A NOTICE indicates either the entities claiming the marks and names or their products. Reproduction in this text: Dell and the DELL logo, Dell Picture Studio, and Dell Ink Management System are trademarks of the Rights in Technical Data and Computer Software clause at DFARS 252.227-7013 and in this document is strictly ...
Owner's Manual
Page 8
...-In-One Center 73 Using Printing Preferences 76 Using Dell Picture Studio 78 Using the Memory Card Manager 78 Dell Ink Management System 79 Removing and Reinstalling Software 81 7 Ink Cartridge Maintenance Replacing Ink Cartridges 83 Aligning Ink Cartridges 87 Cleaning the Ink Cartridge Nozzles 88 8 Troubleshooting Setup Problems 89 Computer Problems 89 Printer Problems 91 8 Contents
...-In-One Center 73 Using Printing Preferences 76 Using Dell Picture Studio 78 Using the Memory Card Manager 78 Dell Ink Management System 79 Removing and Reinstalling Software 81 7 Ink Cartridge Maintenance Replacing Ink Cartridges 83 Aligning Ink Cartridges 87 Cleaning the Ink Cartridge Nozzles 88 8 Troubleshooting Setup Problems 89 Computer Problems 89 Printer Problems 91 8 Contents
Owner's Manual
Page 14
... About Your Printer For more information, see "Using the Operator Panel" on the printer you load paper into the printer. www.dell.com | support.dell.com Understanding the Printer Parts 1 9 2 8 Photo 964 3 7 4 Number: 1 2 3 Part: Automatic Document Feeder (ADF) Printer unit Operator panel 4 Paper input tray 5 Paper exit tray 6 PictBridge connector 5 6 Description: ... tray stop straight out to control copying, scanning, faxing, and printing. Where you use to connect your PictBridge-compatible digital camera to the ink cartridges. Tray that holds the paper as it .
... About Your Printer For more information, see "Using the Operator Panel" on the printer you load paper into the printer. www.dell.com | support.dell.com Understanding the Printer Parts 1 9 2 8 Photo 964 3 7 4 Number: 1 2 3 Part: Automatic Document Feeder (ADF) Printer unit Operator panel 4 Paper input tray 5 Paper exit tray 6 PictBridge connector 5 6 Description: ... tray stop straight out to control copying, scanning, faxing, and printing. Where you use to connect your PictBridge-compatible digital camera to the ink cartridges. Tray that holds the paper as it .
Owner's Manual
Page 15
Recommended for scanning, copying, or faxing multiple-page documents. 10 11 10 Supplies Reorder Label To order ink cartridges or paper, visit www.dell.com/supplies. 11 Express Service Code • Identify your printer when you insert a media card containing digital pictures. For more ... 7 8 9 Part: Media card slots Top cover with integrated ADF exit tray ADF input tray Description: Slot into which you use support.dell.com or contact technical support. • Enter the Express Service Code to direct your call when contacting technical support. Top of printer that holds...
Recommended for scanning, copying, or faxing multiple-page documents. 10 11 10 Supplies Reorder Label To order ink cartridges or paper, visit www.dell.com/supplies. 11 Express Service Code • Identify your printer when you insert a media card containing digital pictures. For more ... 7 8 9 Part: Media card slots Top cover with integrated ADF exit tray ADF input tray Description: Slot into which you use support.dell.com or contact technical support. • Enter the Express Service Code to direct your call when contacting technical support. Top of printer that holds...
Owner's Manual
Page 28
www.dell.com | support.dell.com Paper Guidelines for the ADF Load up to: 50 sheets of letter size paper 50 ...edge of the paper. • Your paper size fits within the dimensions allowable. • You choose a media that absorbs ink well. • You allow the preprinted media to dry thoroughly before use in the ADF. • You do not use media printed ...with metallic ink particles in the ADF. • You avoid embossed designs. • The document is loaded text side up. • The...
www.dell.com | support.dell.com Paper Guidelines for the ADF Load up to: 50 sheets of letter size paper 50 ...edge of the paper. • Your paper size fits within the dimensions allowable. • You choose a media that absorbs ink well. • You allow the preprinted media to dry thoroughly before use in the ADF. • You do not use media printed ...with metallic ink particles in the ADF. • You avoid embossed designs. • The document is loaded text side up. • The...
Owner's Manual
Page 29
... and white or color printing, borderless printing, orientation, and number of the screen to return to use Automatic Image Sharpening. For more information, see "Replacing Ink Cartridges" on page 83. 3 With your document open , click File→ Print. 4 Customize your print settings: a Click Preferences, Properties, Options, or Setup (depending on the...
... and white or color printing, borderless printing, orientation, and number of the screen to return to use Automatic Image Sharpening. For more information, see "Replacing Ink Cartridges" on page 83. 3 With your document open , click File→ Print. 4 Customize your print settings: a Click Preferences, Properties, Options, or Setup (depending on the...
Owner's Manual
Page 30
...printout on non-photo paper contains a 2mm margin on page 26. 2 Make sure you are finished customizing your prints. www.dell.com | support.dell.com 5 On the Print Setup tab, select Photo, the dpi settings, the paper type, and paper size. Printing Borderless... Photos 1 Load photo/glossy paper in a nonadhesive photo album or frame, allow sufficient time for printing photos. 6 When you are using photo/glossy paper. For more information, see "Replacing Ink...
...printout on non-photo paper contains a 2mm margin on page 26. 2 Make sure you are finished customizing your prints. www.dell.com | support.dell.com 5 On the Print Setup tab, select Photo, the dpi settings, the paper type, and paper size. Printing Borderless... Photos 1 Load photo/glossy paper in a nonadhesive photo album or frame, allow sufficient time for printing photos. 6 When you are using photo/glossy paper. For more information, see "Replacing Ink...
Owner's Manual
Page 73
Warns you when your computer. • Dell Ink Management System™ - Allows you to manage, edit, display, print, and convert photos and other types of images. • Memory Card Manager - Allows you to ... and previously saved documents and images. • Printing Preferences - Using the Dell All-In-One Center Understanding the Software 73 6 Understanding the Software The printer software includes: • Dell All-In-One Center - Allows you to your printer is running low on ink. Allows you to display, manage, edit, print, and save photos...
Warns you when your computer. • Dell Ink Management System™ - Allows you to manage, edit, display, print, and convert photos and other types of images. • Memory Card Manager - Allows you to ... and previously saved documents and images. • Printing Preferences - Using the Dell All-In-One Center Understanding the Software 73 6 Understanding the Software The printer software includes: • Dell All-In-One Center - Allows you to your printer is running low on ink. Allows you to display, manage, edit, print, and save photos...
Owner's Manual
Page 77
...Complete-A-Print settings. Select how the document is the fastest option but should not be selected if you to print on your color ink cartridge. Customize how the printer prints several photocopies of paper. Allows you have the printer sensor detect the paper type automatically. ...paper type manually, or have selected Use Color Cartridge for all Black Printing. Orientation - Media Type - Select this setting if you to save the ink in Black and White - Select the size and type of a single print job: Collated, Normal, or Print Last Page First. 2-Sided Printing...
...Complete-A-Print settings. Select how the document is the fastest option but should not be selected if you to print on your color ink cartridge. Customize how the printer prints several photocopies of paper. Allows you have the printer sensor detect the paper type automatically. ...paper type manually, or have selected Use Color Cartridge for all Black Printing. Orientation - Media Type - Select this setting if you to save the ink in Black and White - Select the size and type of a single print job: Collated, Normal, or Print Last Page First. 2-Sided Printing...
Owner's Manual
Page 79
..." on page 83. If you continue printing, the print job may not print as the amount of ink remaining and the approximate number of your ink cartridges are low, a Low Ink Warning appears on your screen when you expect. To launch MCM: 1 Insert a memory card into the memory ... more accurate count can also launch MCM from your computer by clicking Start→ Programs or All Programs→ Dell Printers→ Dell Photo AIO Printer 964→ Activate Memory Card Manager. Dell Ink Management System Each time you print a job, a printing progress screen appears, which shows the progress of the...
..." on page 83. If you continue printing, the print job may not print as the amount of ink remaining and the approximate number of your ink cartridges are low, a Low Ink Warning appears on your screen when you expect. To launch MCM: 1 Insert a memory card into the memory ... more accurate count can also launch MCM from your computer by clicking Start→ Programs or All Programs→ Dell Printers→ Dell Photo AIO Printer 964→ Activate Memory Card Manager. Dell Ink Management System Each time you print a job, a printing progress screen appears, which shows the progress of the...
Owner's Manual
Page 80
... cartridge is replaced, or the option is cleared from the color ink cartridge (Process Black) by selecting Complete-A-Print before clicking the Continue Printing button. www.dell.com | support.dell.com If your black ink cartridge is installed. 80 Understanding the Software If you can choose ...to print black from More Options, located on the Advanced tab of ink, you select Complete-A-Print, and click Continue...
... cartridge is replaced, or the option is cleared from the color ink cartridge (Process Black) by selecting Complete-A-Print before clicking the Continue Printing button. www.dell.com | support.dell.com If your black ink cartridge is installed. 80 Understanding the Software If you can choose ...to print black from More Options, located on the Advanced tab of ink, you select Complete-A-Print, and click Continue...
Owner's Manual
Page 83
... "Ordering Supplies" on page 2 Dell recommends Dell ink cartridges for your printer. 2 Lift the printer unit. Photo 964 The ink cartridge carrier moves and stops at www.dell.com/supplies or by phone. Dell ink cartridges are available only through Dell. To order by Dell. 1 Turn on page 11. Ink Cartridge Maintenance 83 7 Ink Cartridge Maintenance Replacing Ink Cartridges CAUTION: Before performing any...
... "Ordering Supplies" on page 2 Dell recommends Dell ink cartridges for your printer. 2 Lift the printer unit. Photo 964 The ink cartridge carrier moves and stops at www.dell.com/supplies or by phone. Dell ink cartridges are available only through Dell. To order by Dell. 1 Turn on page 11. Ink Cartridge Maintenance 83 7 Ink Cartridge Maintenance Replacing Ink Cartridges CAUTION: Before performing any...
Owner's Manual
Page 84
www.dell.com | support.dell.com 3 Press down on the ink cartridge lever to raise each ink cartridge lid. 4 Remove the old ink cartridges. 5 Store the cartridges in an air-tight container (one is included with each photo cartridge you purchase), or dispose of them. 84 Ink Cartridge Maintenance
www.dell.com | support.dell.com 3 Press down on the ink cartridge lever to raise each ink cartridge lid. 4 Remove the old ink cartridges. 5 Store the cartridges in an air-tight container (one is included with each photo cartridge you purchase), or dispose of them. 84 Ink Cartridge Maintenance
Owner's Manual
Page 85
Ink Cartridge Maintenance 85 For photo printing, use for normal printing). 6 If you are installing new ink cartridges, remove the sticker and transparent tape from the back and bottom of each ink cartridge. Make sure the black or photo ink cartridge is secure in the left ink cartridge carrier, and the color ink cartridge is secure in the right ink cartridge carrier. NOTE: The illustration below shows a black cartridge and a color cartridge (use a photo cartridge (sold separately) and a color cartridge. 7 Insert the new ink cartridges.
Ink Cartridge Maintenance 85 For photo printing, use for normal printing). 6 If you are installing new ink cartridges, remove the sticker and transparent tape from the back and bottom of each ink cartridge. Make sure the black or photo ink cartridge is secure in the left ink cartridge carrier, and the color ink cartridge is secure in the right ink cartridge carrier. NOTE: The illustration below shows a black cartridge and a color cartridge (use a photo cartridge (sold separately) and a color cartridge. 7 Insert the new ink cartridges.
Owner's Manual
Page 86
www.dell.com | support.dell.com 8 Snap each lid closed. 9 Close the printer unit. Photo 964 An alignment page automatically prints. 86 Ink Cartridge Maintenance
www.dell.com | support.dell.com 8 Snap each lid closed. 9 Close the printer unit. Photo 964 An alignment page automatically prints. 86 Ink Cartridge Maintenance
Owner's Manual
Page 87
... Printing alignment page. In Windows 2000, click Start→ Settings→ Printers. 3 Right-click the Dell Photo AIO Printer 964 icon. 4 Click Printing Preferences. The ink cartridges align when the page prints. After you can also align the ink cartridges from the printer's operator panel by selecting Align Cartridges from the Maintenance menu. The...
... Printing alignment page. In Windows 2000, click Start→ Settings→ Printers. 3 Right-click the Dell Photo AIO Printer 964 icon. 4 Click Printing Preferences. The ink cartridges align when the page prints. After you can also align the ink cartridges from the printer's operator panel by selecting Align Cartridges from the Maintenance menu. The...
Owner's Manual
Page 88
... not print completely. • Vertical lines appear jagged or edges appear rough. To clean the ink cartridge nozzles: 1 Load the paper. In Windows 2000, click Start→ Settings→ Printers. 3 Right-click the Dell Photo AIO Printer 964 icon. 4 Click Printing Preferences. For more information, see "Loading Paper" on page 22. 2 In Windows...
... not print completely. • Vertical lines appear jagged or edges appear rough. To clean the ink cartridge nozzles: 1 Load the paper. In Windows 2000, click Start→ Settings→ Printers. 3 Right-click the Dell Photo AIO Printer 964 icon. 4 Click Printing Preferences. For more information, see "Loading Paper" on page 22. 2 In Windows...
Owner's Manual
Page 91
...Windows 2000 1 Click Start→ Settings→ Printers. 2 Double-click Dell Photo AIO Printer 964, and then click Printer. 3 Make sure a check mark is next to Pause Printing, click it . ENSURE YOU INSTALLED THE INK CARTRIDGES CORRECTLY AND REMOVED THE STICKER AND TAPE FROM EACH CARTRIDGE. Windows ...XP 1 Click Start→ Control Panel→ Printers and Other Hardware→ Printers and Faxes. 2 Double-click Dell Photo AIO Printer 964, and then click Printer. 3 Make ...
...Windows 2000 1 Click Start→ Settings→ Printers. 2 Double-click Dell Photo AIO Printer 964, and then click Printer. 3 Make sure a check mark is next to Pause Printing, click it . ENSURE YOU INSTALLED THE INK CARTRIDGES CORRECTLY AND REMOVED THE STICKER AND TAPE FROM EACH CARTRIDGE. Windows ...XP 1 Click Start→ Control Panel→ Printers and Other Hardware→ Printers and Faxes. 2 Double-click Dell Photo AIO Printer 964, and then click Printer. 3 Make ...
Owner's Manual
Page 97
... Clear paper jam Clear ADF jam Load Paper then Press Select Left cartridge missing. For more information, see "Replacing Ink Cartridges" on page 83. on the display to clear the message, and then print your computer screen or operator panel display. Follow the ...instructions on page 94. For more information, see "Check for a paper jam." For more information, see "Replacing Ink Cartridges" on page 83. The wrong ink cartridge is missing. For more information, see "Replacing Ink Cartridges" on page 83. Clear the paper jam, and then press Select on page 83. Insert Black or...
... Clear paper jam Clear ADF jam Load Paper then Press Select Left cartridge missing. For more information, see "Replacing Ink Cartridges" on page 83. on the display to clear the message, and then print your computer screen or operator panel display. Follow the ...instructions on page 94. For more information, see "Check for a paper jam." For more information, see "Replacing Ink Cartridges" on page 83. The wrong ink cartridge is missing. For more information, see "Replacing Ink Cartridges" on page 83. Clear the paper jam, and then press Select on page 83. Insert Black or...