Dell 464-2007 - Vostro - 220 Support and Manuals
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Setup and Quick Reference Guide - Page 4
... 29
4 Specifications 31
5 Troubleshooting 39
Tools 39 Power Lights 39 Beep Codes 39 Error Messages 41 System Messages 46 Troubleshooting Software and Hardware Problems 47 Dell Diagnostics 48
Troubleshooting Tips 50 Power Problems 50 Memory Problems 51 Lockups and Software Problems 52 Dell Technical Update Service 54 Dell Support Utility 55
6 Reinstalling Software 57
Drivers 57...
Setup and Quick Reference Guide - Page 5
...Using the Operating System Media 63
7 Getting Help 65
Obtaining Assistance 65 Technical Support and Customer Service . . . . . 66 DellConnect 66 Online Services 66 AutoTech Service 67 Automated Order-Status Service 68
Problems With Your Order 68 Product Information 68 Returning Items for Warranty Repair or Credit . . . . . 68 Before You Call 69 Contacting Dell 71
Index 73
Contents
5
Setup and Quick Reference Guide - Page 7
... or advanced technical-reference material for your computer NOTE: Drivers and documentation updates can be found at support.dell.com.
• Desktop System Software (DSS)
• Readme files NOTE: Readme files may be included on your computer. Document/Media/Label Service Tag/Express Service Code The Service Tag/Express Service Code is located on your media to provide last-minute...
Setup and Quick Reference Guide - Page 8
only) • Safety instructions • Regulatory information • Ergonomics information • End User License Agreement
Service Manual
• How to remove and replace parts
The Service Manual for your computer can be found at support.dell.com.
• How to configure system settings • How to troubleshoot and solve problems
Dell Technology Guide
• About your ...
Setup and Quick Reference Guide - Page 17
... an ISP, click Choose from a list of Internet service providers (ISPs). • If you have already obtained setup information from your ISP but you did not receive a setup CD, click Set up my connection manually in progress. 4 Follow the instructions provided on the screen to complete the setup. NOTE: If you do not know which type of...
Setup and Quick Reference Guide - Page 43
...problem persists, try another drive. Insert bootable media. Correct the appropriate options in the Dell Diagnostics (see "Dell Diagnostics" on page 48). See your Service Manual at support.dell...in the system setup program.
K E Y B O A R D D A T A L I N E F A I L U R E - Troubleshooting
43 Shut down the computer, remove the hard drive (see your Service Manual at support.dell.com for ...
Setup and Quick Reference Guide - Page 45
... a specific track ...Troubleshooting
45
See Windows Help and Support for installation instructions.
TI M E- Run the Windows error-checking utility to remove.
3 Click Uninstall.
4 See the program documentation for installation instructions.
Connect your Service Manual at support.dell.com). Contact Dell (see "Contacting Dell" on page 71). If the problem persists, contact Dell...
Setup and Quick Reference Guide - Page 46
.... T H E D E V I C E I C A L L Y L O W - The battery is not listed in the Dell Diagnostics (see "Contacting Dell" on page 71 for assistance.
46
Troubleshooting Replace the battery, or connect the computer to charge the battery. ALERT!
See your Service Manual at support.dell.com). A chip on page 71). WA R N I N G : B A T T E R Y I S C R I T I S N O T R E A D Y - System...
Setup and Quick Reference Guide - Page 48
... your hard drive or from the Dell Drivers and Utilities media.
48
Troubleshooting For additional safety best practices information, see "Lockups and Software Problems" on Dell computers.
Windows XP: 1 Click Start→ Help and Support. 2 Type hardware troubleshooter in Lockups and Software Problems (see the Regulatory Compliance Homepage at support.dell.com to test displays in this...
Setup and Quick Reference Guide - Page 54
... the minimum hardware requirements needed to support.dell.com/technicalupdate.
54
Troubleshooting A solid blue screen appears
TURN THE COMPUTER OFF -
To enroll for your computer through the Start menu
Dell Technical Update Service
The Dell Technical Update service provides proactive e-mail notification of software and hardware updates for the Dell Technical Update service, go to run the...
Setup and Quick Reference Guide - Page 57
otherwise, contact your problem and, if necessary, update the driver.
Microsoft® Windows Vista®:
1 Click the Windows Vista Start button™...has an exclamation point (a yellow circle with any device, identify whether the driver is next to reinstall the driver or install a new driver (see "Reinstalling Drivers and Utilities" on page 58).
NOTE: The User Account Control window may...
Setup and Quick Reference Guide - Page 58
... this is your computer might not work correctly.
Reinstalling Drivers and Utilities
NOTICE: The Dell Support website at support.dell.com and your administrator to enter the Device Manager.
3 Right-click the device for which the new driver was installed and click Properties.
4 Click the Drivers tab→ Roll Back Driver. Windows XP:
1 Click Start→ My Computer→...
Setup and Quick Reference Guide - Page 60
... the hard drive. Use Dell Factory Image Restore only if System Restore did not resolve your hard drive to return your computer. Any changes that allows you to the operating state it to restore your computer are installing the driver.
5 Click the Driver tab→ Update Driver→ Browse my computer for driver software.
6 Click Browse and...
Setup and Quick Reference Guide - Page 64
... drive is the first drive detected by the computer. NOTE: The Dell Drivers and Utilities media contains drivers that were installed during the assembly of the computer.
NOTICE: Before performing the installation, back up , the computer boots according to the devices specified in the system setup program.
5 When the boot device list appears, highlight CD/DVD...
Setup and Quick Reference Guide - Page 75
... Manual, 8
Service Tag, 7
setup computer, 9 installing your computer in an enclosure, 14 Internet, 16 quick setup, 9
software problems, 53 reinstalling, 57 troubleshooting, 53-54 updates, 54
specifications all, 31 audio, 32 connectors, 34 controls and lights, 36 drives, 34 environmental, 38 expansion bus, 32 memory, 31 physical, 37 power, 37 processor, 31 system information, 31 video, 32
support...
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