Dell 464-3659 - OptiPlex - 360 Support and Manuals
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Setup and Quick Reference Guide - Page 1
Models DCSM and DCNE
www.dell.com | support.dell.com Dell™ OptiPlex™ 360 Setup and Quick Reference Guide
This guide provides a features overview, specifications, and quick setup, software, and troubleshooting information for your operating system, devices, and technologies, see the Dell Technology Guide at support.dell.com. For more
information about your computer.
Setup and Quick Reference Guide - Page 4
Mini Tower Computer 25
4 Specifications - Desktop Computer 31
5 Troubleshooting Tips 37
Using the Hardware Troubleshooter 37
Tips 37 Power Problems 37 Memory Problems 39 Lockups and Software Problems 39 Dell Technical Update Service 41 Dell Support Utility 41 Dell Diagnostics 41
6 Reinstalling Software 43
Drivers 43 Identifying Drivers 43 Reinstalling Drivers and Utilities 43
...
Setup and Quick Reference Guide - Page 5
7 Finding Information 49
8 Getting Help 51
Obtaining Assistance 51 Technical Support and Customer Service . . . . . 52 DellConnect 52 Online Services 52 AutoTech Service 53 Automated Order-Status Service 53
Problems With Your Order 53 Product Information 54 Returning Items for Warranty Repair or Credit . . . . . 54 Before You Call 55 Contacting Dell 57
Index 59
Contents
5
Setup and Quick Reference Guide - Page 21
....
Microsoft Windows® XP
Windows XP provides the Files and Settings Transfer Wizard to move data from a source computer to check the service status, or try connecting again later. NOTE: If you cannot connect to complete the setup. Contact your ISP. 5 Follow the instructions on the screen by your ISP information ready.
Transferring Information...
Setup and Quick Reference Guide - Page 37
... correctly installed. • If an error message appears on the screen, write down the exact message.
Using the Hardware Troubleshooter
1 Click the Windows Vista Start button , and click Help and Support. 2 Type hardware troubleshooter in the search field and press
to diagnose and fix the problem(s). • If an error message occurs in the power connector on support.dell...
Setup and Quick Reference Guide - Page 38
The computer is connected and powered on, see your Service Manual on support.dell.com. ELIMINATE I N G B L U E - Some possible...is receiving electrical power, a device might be malfunctioning or incorrectly installed.
• Ensure that the processor power cable is securely ...problem, a device may be malfunctioning or incorrectly installed... your Service Manual at support.dell.com)....
Setup and Quick Reference Guide - Page 39
... they may not apply if you are following the memory installation guidelines. • Ensure that your computer is supported by your Dell computer to the Windows Classic view. For additional safety best practices information, see "Specifications - Mini Tower Computer" on page 41). Lockups and Software Problems
NOTE: The procedures in this document were written for...
Setup and Quick Reference Guide - Page 43
... down the list to enter the Device Manager. Reinstalling Drivers and Utilities
NOTICE: The Dell Support website at support.dell.com and your Drivers and Utilities media provide approved drivers for your computer. If you are an administrator on the device icon. Returning to reinstall the driver or install a new driver (see if any device has an exclamation point (a yellow...
Setup and Quick Reference Guide - Page 44
... Utilities media, try the following:
• Windows Device Driver Rollback (see the Windows desktop, reinsert the Drivers and Utilities media.
5 At the Welcome Dell System Owner screen, click Next. If not, go to step 5.
2 When the Drivers and Utilities media installation program starts, follow the instructions on page 46)
1 With the Windows desktop displayed, insert your...
Setup and Quick Reference Guide - Page 45
... System media with the specific device. otherwise, contact your administrator to enter the Device Manager.
3 Double-click the type of device for which you are installing the driver (for restoring your operating system and preserving data files.
• Dell Factory Image Restore returns your hard drive to restore your computer. Manually Reinstalling Drivers
1 Click the Windows...
Setup and Quick Reference Guide - Page 49
... technical changes to direct your call when contacting support
NOTE: Your Service Tag/Express Service Code is a CD or DVD that may have shipped with your computer. NOTE: Additional information may not be available in certain countries.
NOTE: Drivers and documentation updates can be found at support.dell.com.
• Desktop System Software (DSS)
• Readme files
NOTE...
Setup and Quick Reference Guide - Page 50
... your operating system product key.
50
Finding Information For additional regulatory information, see the Regulatory Compliance Homepage at support.dell.com.
• How to remove and replace parts • How to configure system settings • How to troubleshoot and solve problems
Dell Technology Guide
• About your operating system
The Dell Technology Guide is located on your...
Setup and Quick Reference Guide - Page 59
... 57 software updates, 41 Support Utility, 41 technical support and customer service, 52 Technical Update Service, 41
Dell Diagnostics, 41 starting from the Drivers and Utilities media, 42 starting from your hard drive, 41
Dell Technology Guide, 50
DellConnect, 52
Desktop System Software, 49
diagnostics Dell, 41
documentation, 49 Dell Technology Guide, 50 Service Manual, 50
drivers, 43 drivers and...
Setup and Quick Reference Guide - Page 60
..., 49 System Restore, 45
operating system media, 49 operating system product key, 50
R
regulatory information, 50 reinstalling
drivers and utilities, 43 software, 43
S
safety information, 50 Service Manual, 50 Service Tag, 49 setup
computer, 13 installing your computer in an
enclosure, 18 Internet, 20 quick setup, 13 software problems, 40 reinstalling, 43 troubleshooting, 40 updates, 41
60
Index
Setup and Quick Reference Guide - Page 61
...31 video, 26, 32
support, 51 contacting Dell, 57 DellConnect, 52 online services, 52 regional, 52 technical support and customer service, 52
support information, 50
System Restore, 45-46
T
Terms and Conditions, 50
transferring information to a new computer, 21
troubleshooting, 37, 50 blue screen, 40 computer not responding, 39 Dell Diagnostics, 41 memory, 39
troubleshooting (continined) power, 37...
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