Dell 464-2090 - Vostro - 420 Support and Manuals
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Popular Dell 464-2090 Manual Pages
Setup and Quick Reference Guide - Page 4
... 29
4 Specifications 31
5 Troubleshooting 39
Tools 39 Power Lights 39 Beep Codes 39 Error Messages 41 System Messages 46 Troubleshooting Software and Hardware Problems 47 Dell Diagnostics 48
Troubleshooting Tips 50 Power Problems 50 Memory Problems 51 Lockups and Software Problems 52 Dell Technical Update Service 54 Dell Support Utility 55
6 Reinstalling Software 57
Drivers 57...
Setup and Quick Reference Guide - Page 5
...Using the Operating System Media 63
7 Getting Help 65
Obtaining Assistance 65 Technical Support and Customer Service . . . . . 66 DellConnect 66 Online Services 66 AutoTech Service 67 Automated Order-Status Service 68
Problems With Your Order 68 Product Information 68 Returning Items for Warranty Repair or Credit . . . . . 68 Before You Call 69 Contacting Dell 71
Index 73
Contents
5
Setup and Quick Reference Guide - Page 7
....
• A diagnostic program for your computer
• Drivers for your computer NOTE: Drivers and documentation updates can be found at support.dell.com.
• Desktop System Software (DSS)
• Readme files NOTE: Readme files may ship with your computer.
Document/Media/Label Service Tag/Express Service Code The Service Tag/Express Service Code is a CD, DVD, or other type of media...
Setup and Quick Reference Guide - Page 8
... support.dell.com. only) • Safety instructions • Regulatory information • Ergonomics information • End User License Agreement
Service Manual
• How to remove and replace parts
The Service Manual for your computer can be found at support.dell.com.
• How to configure system settings • How to troubleshoot and solve problems
Dell Technology Guide
•...
Setup and Quick Reference Guide - Page 17
... your ISP. 5 Follow the instructions on the screen and use the setup information provided by your ISP to complete the setup.
Setting Up Your Computer
17 Otherwise, follow the instructions on the screen by your ISP but you did not receive a setup CD, click Set up my connection manually in progress. 4 Follow the instructions provided on the screen to...
Setup and Quick Reference Guide - Page 43
... T - The operating system is installed. For external keyboards, check the cable connection. Dell™ MediaDirect™ cannot verify ...commands from the computer. See your Service Manual at support.dell.com for more information. Troubleshooting
43 K E Y B O A R D C L O C K L I N E F A I L U R E -
INVALID CONFIGURATION INFORMATION-PLEASE RUN SYSTEM SETUP PROGRAM - K E Y B...
Setup and Quick Reference Guide - Page 45
...Service Manual at support.dell.com).
SEEK ERROR - Run the Windows error-checking utility to remove.
3 Click Uninstall.
4 See the program documentation for installation instructions. Run the System Set tests in the Dell Diagnostics (see "Contacting Dell" on the hard drive. If the problem... configuration settings are trying to restore the data by entering the system
Troubleshooting
45 ...
Setup and Quick Reference Guide - Page 46
... STOPPED - If the problem persists, contact Dell (see "Contacting Dell" on page 71 for assistance.
46
Troubleshooting See your computer to an electrical outlet to charge the battery.
Insert a disk into the drive and try again. otherwise, activate hibernate mode or shut down the computer. Replace the battery. See your Service Manual at support.dell.com). The reserve battery...
Setup and Quick Reference Guide - Page 48
... Start→ Help and Support. 2 Type hardware troubleshooter in the system setup program and is active. NOTE: The Dell Drivers and Utilities media is recommended that you print these procedures before you experience a problem with your computer, perform the checks in this section, read the safety information that shipped with your Service Manual at www.dell.com/regulatory_compliance.
Setup and Quick Reference Guide - Page 54
...to support.dell.com/technicalupdate.
54
Troubleshooting If you receive notifications.
Other software problems
CHECK THE SOFTWARE DOCUMENTATION OR CONTACT THE SOFTWARE MANUFACTURER FOR TROUBLESHOOTING INFORMATION -
• Ensure that the program is compatible with the program.
• If necessary, uninstall and then reinstall the program. To enroll for the Dell Technical Update service...
Setup and Quick Reference Guide - Page 57
...if any device, identify whether the driver is next to reinstall the driver or install a new driver (see "Reinstalling Drivers and Utilities" on the computer, click Continue;
otherwise, contact your problem and, if necessary, update the driver. Reinstalling Software
57 Reinstalling Software
Drivers
Identifying Drivers
If you experience a problem with any device has an exclamation...
Setup and Quick Reference Guide - Page 58
... provide approved drivers for which the new driver was installed and click
Properties. 3 Click the Drivers tab→ Roll Back Driver. If Device Driver Rollback does not resolve the problem, then use the Drivers and Utilities media, go to step 5.
58
Reinstalling Software If not, go to step 2. Reinstalling Drivers and Utilities
NOTICE: The Dell Support website at support.dell.com and...
Setup and Quick Reference Guide - Page 60
... changes to an earlier operating state without affecting data files. Use Dell Factory Image Restore only if System Restore did not resolve your operating system problem. 3 Double-click the type of device for which you are installing the driver.
5 Click the Driver tab→ Update Driver→ Browse my computer for restoring your operating system and preserving...
Setup and Quick Reference Guide - Page 64
... computer.
NOTE: The Dell Drivers and Utilities media contains drivers that were installed during the assembly of the computer. Depending on the region from CD-ROM, and follow the instructions on your primary hard drive. NOTICE: Before performing the installation, back up , the computer boots according to the devices specified in the system setup program.
5 When the...
Setup and Quick Reference Guide - Page 75
... Manual, 8
Service Tag, 7
setup computer, 9 installing your computer in an enclosure, 14 Internet, 16 quick setup, 9
software problems, 53 reinstalling, 57 troubleshooting, 53-54 updates, 54
specifications all, 31 audio, 32 connectors, 34 controls and lights, 36 drives, 34 environmental, 38 expansion bus, 32 memory, 31 physical, 37 power, 37 processor, 31 system information, 31 video, 32
support...
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