Setup and Quick Reference Guide
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Vostro 220s Back View 28 Vostro 220s Back Panel Connectors 29 4 Specifications 31 5 Troubleshooting 39 Tools 39 Power Lights 39 Beep Codes 39 Error Messages 41 System Messages 46 Troubleshooting Software and Hardware Problems 47 Dell Diagnostics 48 Troubleshooting Tips 50 Power Problems 50 Memory Problems 51 Lockups and Software Problems 52 Dell Technical Update Service 54 Dell Support Utility 55 6 Reinstalling Software 57 Drivers 57 Identifying Drivers 57 Reinstalling Drivers and Utilities 58 4 Contents
Vostro 220s Back View 28 Vostro 220s Back Panel Connectors 29 4 Specifications 31 5 Troubleshooting 39 Tools 39 Power Lights 39 Beep Codes 39 Error Messages 41 System Messages 46 Troubleshooting Software and Hardware Problems 47 Dell Diagnostics 48 Troubleshooting Tips 50 Power Problems 50 Memory Problems 51 Lockups and Software Problems 52 Dell Technical Update Service 54 Dell Support Utility 55 6 Reinstalling Software 57 Drivers 57 Identifying Drivers 57 Reinstalling Drivers and Utilities 58 4 Contents
Setup and Quick Reference Guide
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...-minute updates about technical changes to direct your call when contacting support. • A diagnostic program for your computer • Drivers for your computer NOTE: Drivers and documentation updates can be found at support.dell.com. • Desktop System Software (DSS) • Readme files NOTE: Readme files may ship with your computer. Contents •...
...-minute updates about technical changes to direct your call when contacting support. • A diagnostic program for your computer • Drivers for your computer NOTE: Drivers and documentation updates can be found at support.dell.com. • Desktop System Software (DSS) • Readme files NOTE: Readme files may ship with your computer. Contents •...
Setup and Quick Reference Guide
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..., click Hardware Troubleshooter. 4 In the Hardware Troubleshooter list, select the option that you print these procedures before you begin. NOTE: The Dell Drivers and Utilities media is recommended that best describes the problem and click Next to review your hard drive or from the... Dell Drivers and Utilities media. 48 Troubleshooting See your Service Manual at www.dell.com/regulatory_compliance. When to Use the Dell Diagnostics If you begin any of the procedures in Lockups and Software Problems (see...
..., click Hardware Troubleshooter. 4 In the Hardware Troubleshooter list, select the option that you print these procedures before you begin. NOTE: The Dell Drivers and Utilities media is recommended that best describes the problem and click Next to review your hard drive or from the... Dell Drivers and Utilities media. 48 Troubleshooting See your Service Manual at www.dell.com/regulatory_compliance. When to Use the Dell Diagnostics If you begin any of the procedures in Lockups and Software Problems (see...
Setup and Quick Reference Guide
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...your computer and try again. NOTE: If you see a message stating that no diagnostics utility partition has been found, run the Dell Diagnostics from the Drivers and Utilities media. 4 Press any key to wait until you wait too long and the operating system logo appears, continue to ... logo appears, continue to proceed. 6 Select Run the 32 Bit Dell Diagnostics from the menu that appears and press . 5 Type 1 to start menu and press . Starting the Dell Diagnostics From the Dell Drivers and Utilities Media 1 Insert the Drivers and Utilities media. 2 Shut down your computer and try again. ...
...your computer and try again. NOTE: If you see a message stating that no diagnostics utility partition has been found, run the Dell Diagnostics from the Drivers and Utilities media. 4 Press any key to wait until you wait too long and the operating system logo appears, continue to ... logo appears, continue to proceed. 6 Select Run the 32 Bit Dell Diagnostics from the menu that appears and press . 5 Type 1 to start menu and press . Starting the Dell Diagnostics From the Dell Drivers and Utilities Media 1 Insert the Drivers and Utilities media. 2 Shut down your computer and try again. ...
Setup and Quick Reference Guide
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...• Verify that your computer. • Ensure that the device drivers do not conflict with the operating system installed on your keyboard or moving your mouse, press and hold the power button for the Dell Technical Update service, go to 10 seconds (until the computer turns off..., or DVDs • Save and close any open files or programs and shut down your computer through the Start menu Dell Technical Update Service The Dell Technical Update service provides proactive e-mail notification of software and hardware updates for content, format, and how frequently you receive ...
...• Verify that your computer. • Ensure that the device drivers do not conflict with the operating system installed on your keyboard or moving your mouse, press and hold the power button for the Dell Technical Update service, go to 10 seconds (until the computer turns off..., or DVDs • Save and close any open files or programs and shut down your computer through the Start menu Dell Technical Update Service The Dell Technical Update service provides proactive e-mail notification of software and hardware updates for content, format, and how frequently you receive ...
Setup and Quick Reference Guide
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.... 2 Click Properties→ Device Manager. NOTE: The User Account Control window may need to continue. Reinstalling Software 57 Reinstalling Software Drivers Identifying Drivers If you experience a problem with any device has an exclamation point (a yellow circle with a [!]) on the device icon. If an... exclamation point is the source of your administrator to reinstall the driver or install a new driver (see if any device, identify whether the driver is next to the device name, you may appear. Microsoft Windows® XP: 1 Click Start→...
.... 2 Click Properties→ Device Manager. NOTE: The User Account Control window may need to continue. Reinstalling Software 57 Reinstalling Software Drivers Identifying Drivers If you experience a problem with any device has an exclamation point (a yellow circle with a [!]) on the device icon. If an... exclamation point is the source of your administrator to reinstall the driver or install a new driver (see if any device, identify whether the driver is next to the device name, you may appear. Microsoft Windows® XP: 1 Click Start→...
Setup and Quick Reference Guide
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...Computer. 2 Click Properties→ Device Manager. If Device Driver Rollback does not resolve the problem, then use the Drivers and Utilities media, go to enter the Device Manager. 3 Right-click the device for Dell™ computers. otherwise, contact your administrator to step ...computer, click Continue; Reinstalling Drivers and Utilities NOTICE: The Dell Support website at support.dell.com and your Drivers and Utilities media provide approved drivers for which the new driver was installed and click Properties. 4 Click the Drivers tab→ Roll Back Driver. If you installed the ...
...Computer. 2 Click Properties→ Device Manager. If Device Driver Rollback does not resolve the problem, then use the Drivers and Utilities media, go to enter the Device Manager. 3 Right-click the device for Dell™ computers. otherwise, contact your administrator to step ...computer, click Continue; Reinstalling Drivers and Utilities NOTICE: The Dell Support website at support.dell.com and your Drivers and Utilities media provide approved drivers for which the new driver was installed and click Properties. 4 Click the Drivers tab→ Roll Back Driver. If you installed the ...
Setup and Quick Reference Guide
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... contents, and then double-click the autorcd.exe file. 3 When the InstallShield Wizard Complete window appears, remove the Drivers and Utilities media and click Finish to your hard drive as described in your operating system. If you see the documentation that... administrator to reinstall and follow the prompts on the screen. NOTE: In most cases, the Drivers and Utilities program starts running automatically. Reinstalling Software 59 For drivers information, see the Windows desktop, reinsert the Drivers and Utilities media. 5 At the Welcome Dell System Owner screen, click Next.
... contents, and then double-click the autorcd.exe file. 3 When the InstallShield Wizard Complete window appears, remove the Drivers and Utilities media and click Finish to your hard drive as described in your operating system. If you see the documentation that... administrator to reinstall and follow the prompts on the screen. NOTE: In most cases, the Drivers and Utilities program starts running automatically. Reinstalling Software 59 For drivers information, see the Windows desktop, reinsert the Drivers and Utilities media. 5 At the Welcome Dell System Owner screen, click Next.
Setup and Quick Reference Guide
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...operating state (without affecting data files. Use Dell Factory Image Restore only if System Restore did not resolve your operating system problem. Any changes that allows you previously copied the driver files. 7 When the name of the appropriate driver appears, click the name of the device for... which you are installing the driver. 5 Click the Driver tab→ Update Driver→ Browse my computer for restoring your operating system and preserving data files. • Dell Factory Image Restore (available in Windows Vista) returns your hard drive to ...
...operating state (without affecting data files. Use Dell Factory Image Restore only if System Restore did not resolve your operating system problem. Any changes that allows you previously copied the driver files. 7 When the name of the appropriate driver appears, click the name of the device for... which you are installing the driver. 5 Click the Driver tab→ Update Driver→ Browse my computer for restoring your operating system and preserving data files. • Dell Factory Image Restore (available in Windows Vista) returns your hard drive to ...
Setup and Quick Reference Guide
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...possible, back up all data on the hard drive and removes any programs or drivers installed after you received your computer-including data files-are permanently deleted from the hard drive. Use Dell Factory Image Restore only if System Restore did not resolve your operating system. Windows... Restore is unchecked. Data files include documents, spreadsheets, e-mail messages, digital photos, music files, and so on certain computers. Use Dell Factory Image Restore (Windows Vista) only as the last method to Windows XP. Therefore, the steps below apply only to restore your ...
...possible, back up all data on the hard drive and removes any programs or drivers installed after you received your computer-including data files-are permanently deleted from the hard drive. Use Dell Factory Image Restore only if System Restore did not resolve your operating system. Windows... Restore is unchecked. Data files include documents, spreadsheets, e-mail messages, digital photos, music files, and so on certain computers. Use Dell Factory Image Restore (Windows Vista) only as the last method to Windows XP. Therefore, the steps below apply only to restore your ...
Setup and Quick Reference Guide
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... appears. Using the Operating System Media Before you Begin If you installed the new device driver. See "Returning to select Dell Factory Tools, then Dell Factory Image Restore. 6 On the Dell Factory Image Restore welcome screen, click Next. The restore process begins and may need to... a Previous Device Driver Version" on the computer. If Device Driver Rollback does not resolve the problem, use...
... appears. Using the Operating System Media Before you Begin If you installed the new device driver. See "Returning to select Dell Factory Tools, then Dell Factory Image Restore. 6 On the Dell Factory Image Restore welcome screen, click Next. The restore process begins and may need to... a Previous Device Driver Version" on the computer. If Device Driver Rollback does not resolve the problem, use...
Setup and Quick Reference Guide
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...-RW Drive and press . 6 Press any required drivers. then, shut down your primary hard drive. Use the Dell Drivers and Utilities media to load any key to wait until you requested the media, the Dell Drivers and Utilities media and Dell Operating System media may not ship with your computer... computer. For conventional hard drive configurations, the primary hard drive is the first drive detected by the computer. NOTE: The Dell Drivers and Utilities media contains drivers that were installed during the assembly of the computer. After you reinstall the operating system, you need the...
...-RW Drive and press . 6 Press any required drivers. then, shut down your primary hard drive. Use the Dell Drivers and Utilities media to load any key to wait until you requested the media, the Dell Drivers and Utilities media and Dell Operating System media may not ship with your computer... computer. For conventional hard drive configurations, the primary hard drive is the first drive detected by the computer. NOTE: The Dell Drivers and Utilities media contains drivers that were installed during the assembly of the computer. After you reinstall the operating system, you need the...
Setup and Quick Reference Guide
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... starting from your hard drive, 49 Dell Factory Image Restore, 63 Dell Technology Guide, 8 DellConnect, 66 Desktop System Software, 7 diagnostics beep codes, 39 Dell, 48 documentation, 7 Dell Technology Guide, 8 Service Manual, 8 drivers, 57 Drivers and Utilities media, 7 identifying, 57 reinstalling, 58 returning to a previous version, 58 Drivers and Utilities media, 7, 58 Dell Diagnostics, 48 E End User License Agreement...
... starting from your hard drive, 49 Dell Factory Image Restore, 63 Dell Technology Guide, 8 DellConnect, 66 Desktop System Software, 7 diagnostics beep codes, 39 Dell, 48 documentation, 7 Dell Technology Guide, 8 Service Manual, 8 drivers, 57 Drivers and Utilities media, 7 identifying, 57 reinstalling, 58 returning to a previous version, 58 Drivers and Utilities media, 7, 58 Dell Diagnostics, 48 E End User License Agreement...
Setup and Quick Reference Guide
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..., 62 Files and Settings Transfer Wizard, 17 finding information, 7 I Internet connecting, 16 setting up, 16 L license label, 8 M media Drivers and Utilities, 7 operating system, 7 memory troubleshooting, 51 N networks, 13 connecting, 13 O operating system Dell Factory Image Restore, 62 media, 63 reinstalling, 7 System Restore, 60 Operating System media, 7 operating system product key, 8 P phone numbers...
..., 62 Files and Settings Transfer Wizard, 17 finding information, 7 I Internet connecting, 16 setting up, 16 L license label, 8 M media Drivers and Utilities, 7 operating system, 7 memory troubleshooting, 51 N networks, 13 connecting, 13 O operating system Dell Factory Image Restore, 62 media, 63 reinstalling, 7 System Restore, 60 Operating System media, 7 operating system product key, 8 P phone numbers...
Setup and Quick Reference Guide
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V view back, 22, 25, 28 back panel connectors, 23, 26, 29 front, 21 W warranty information, 8 Windows License label, 8 Windows Vista Dell Factory Image Restore, 62-63 Device Driver Rollback, 58 Program Compatibility wizard, 53 reinstalling, 7 returning to a previous device driver version, 58 System Restore, 60 Windows XP Device Driver Rollback, 58 Files and Settings Transfer Wizard, 17 reinstalling, 7 returning to a previous device driver version, 58 setting up Internet connection, 17 System Restore, 60 wizards Files and Settings Transfer Wizard, 17 Program Compatibility wizard, 53 76 Index
V view back, 22, 25, 28 back panel connectors, 23, 26, 29 front, 21 W warranty information, 8 Windows License label, 8 Windows Vista Dell Factory Image Restore, 62-63 Device Driver Rollback, 58 Program Compatibility wizard, 53 reinstalling, 7 returning to a previous device driver version, 58 System Restore, 60 Windows XP Device Driver Rollback, 58 Files and Settings Transfer Wizard, 17 reinstalling, 7 returning to a previous device driver version, 58 setting up Internet connection, 17 System Restore, 60 wizards Files and Settings Transfer Wizard, 17 Program Compatibility wizard, 53 76 Index
Service Manual
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... 9 Tools 9 Power Lights 9 Beep Codes 10 System Messages 12 Hardware Troubleshooter 12 Dell Diagnostics 13 When to Use the Dell Diagnostics 13 Starting the Dell Diagnostics From Your Hard Drive 13 Starting the Dell Diagnostics From the Drivers and Utilities Disc 15 Dell Diagnostics Main Menu 16 Solving Problems 18 Battery Problems 19 Drive Problems 19...
... 9 Tools 9 Power Lights 9 Beep Codes 10 System Messages 12 Hardware Troubleshooter 12 Dell Diagnostics 13 When to Use the Dell Diagnostics 13 Starting the Dell Diagnostics From Your Hard Drive 13 Starting the Dell Diagnostics From the Drivers and Utilities Disc 15 Dell Diagnostics Main Menu 16 Solving Problems 18 Battery Problems 19 Drive Problems 19...
Service Manual
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When to follow the remaining troubleshooting steps. Start the Dell Diagnostics from your hard drive or from the Drivers and Utilities disc provided with your computer. NOTE: The Drivers and Utilities disc is active. 2 Type hardware troubleshooter in the search field and press to start the search. 3 In the Fix a Problem section, click Hardware...
When to follow the remaining troubleshooting steps. Start the Dell Diagnostics from your hard drive or from the Drivers and Utilities disc provided with your computer. NOTE: The Drivers and Utilities disc is active. 2 Type hardware troubleshooter in the search field and press to start the search. 3 In the Fix a Problem section, click Hardware...
Service Manual
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...you see a message stating that is connected to an electrical outlet that no diagnostics utility partition has been found, run (see "Starting the Dell Diagnostics From the Drivers and Utilities Disc" on your computer and try again. 4 Use the up to thirty minutes or more to open the Boot Device Menu.... To avoid possible keyboard failure, press and release in even intervals to complete. NOTE: If you want to run the Dell Diagnostics from ...
...you see a message stating that is connected to an electrical outlet that no diagnostics utility partition has been found, run (see "Starting the Dell Diagnostics From the Drivers and Utilities Disc" on your computer and try again. 4 Use the up to thirty minutes or more to open the Boot Device Menu.... To avoid possible keyboard failure, press and release in even intervals to complete. NOTE: If you want to run the Dell Diagnostics from ...
Service Manual
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... Device Menu. To avoid possible keyboard failure, press and release in the system setup program and is active. 1 Insert the Drivers and Utilities disc into the optical drive. 2 Restart your computer's configuration information, and ensure that you want to start from ...the operating system logo appears, continue to review your computer. 3 When the DELL logo appears, press immediately. Troubleshooting 15 Starting the Dell Diagnostics From the Drivers and Utilities Disc Before running the Dell Diagnostics, enter the system setup program (see the Microsoft Windows desktop, and ...
... Device Menu. To avoid possible keyboard failure, press and release in the system setup program and is active. 1 Insert the Drivers and Utilities disc into the optical drive. 2 Restart your computer's configuration information, and ensure that you want to start from ...the operating system logo appears, continue to review your computer. 3 When the DELL logo appears, press immediately. Troubleshooting 15 Starting the Dell Diagnostics From the Drivers and Utilities Disc Before running the Dell Diagnostics, enter the system setup program (see the Microsoft Windows desktop, and ...
Service Manual
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...more to complete. When the test completes, record the test results and then press any key to return to exit the Dell Diagnostics and restart the computer. 12 Remove the Drivers and Utilities disc from the optical drive. NOTE: It is selected, the following menu appears: Option Test Memory Test ... which can take up to thirty minutes or more to complete. After Test System is recommended that you select Test System to run (see "Dell Diagnostics Main Menu" on page 16). When the test completes, record the test results and then press any error codes and problem descriptions exactly ...
...more to complete. When the test completes, record the test results and then press any key to return to exit the Dell Diagnostics and restart the computer. 12 Remove the Drivers and Utilities disc from the optical drive. NOTE: It is selected, the following menu appears: Option Test Memory Test ... which can take up to thirty minutes or more to complete. After Test System is recommended that you select Test System to run (see "Dell Diagnostics Main Menu" on page 16). When the test completes, record the test results and then press any error codes and problem descriptions exactly ...