Setup and Quick Reference Guide
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Vostro 220s Back View 28 Vostro 220s Back Panel Connectors 29 4 Specifications 31 5 Troubleshooting 39 Tools 39 Power Lights 39 Beep Codes 39 Error Messages 41 System Messages 46 Troubleshooting Software and Hardware Problems 47 Dell Diagnostics 48 Troubleshooting Tips 50 Power Problems 50 Memory Problems 51 Lockups and Software Problems 52 Dell Technical Update Service 54 Dell Support Utility 55 6 Reinstalling Software 57 Drivers 57 Identifying Drivers 57 Reinstalling Drivers and Utilities 58 4 Contents
Vostro 220s Back View 28 Vostro 220s Back Panel Connectors 29 4 Specifications 31 5 Troubleshooting 39 Tools 39 Power Lights 39 Beep Codes 39 Error Messages 41 System Messages 46 Troubleshooting Software and Hardware Problems 47 Dell Diagnostics 48 Troubleshooting Tips 50 Power Problems 50 Memory Problems 51 Lockups and Software Problems 52 Dell Technical Update Service 54 Dell Support Utility 55 6 Reinstalling Software 57 Drivers 57 Identifying Drivers 57 Reinstalling Drivers and Utilities 58 4 Contents
Setup and Quick Reference Guide
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...; Enter the Express Service Code to direct your call when contacting support. • A diagnostic program for your computer • Drivers for your computer NOTE: Drivers and documentation updates can be found at support.dell.com. • Desktop System Software (DSS) • Readme files NOTE: Readme files may be included on your computer. Document...
...; Enter the Express Service Code to direct your call when contacting support. • A diagnostic program for your computer • Drivers for your computer NOTE: Drivers and documentation updates can be found at support.dell.com. • Desktop System Software (DSS) • Readme files NOTE: Readme files may be included on your computer. Document...
Setup and Quick Reference Guide
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...the Hardware Troubleshooter list, select the option that best describes the problem and follow the remaining troubleshooting steps. NOTE: The Dell Drivers and Utilities media is optional and may not ship with your computer, perform the checks in the system setup program ...and is recommended that shipped with your computer. Start the Dell Diagnostics from the Dell Drivers and Utilities media. 48 Troubleshooting For additional safety best practices information, see "Lockups and Software Problems" on Dell computers. See your computer's configuration information, and ensure that...
...the Hardware Troubleshooter list, select the option that best describes the problem and follow the remaining troubleshooting steps. NOTE: The Dell Drivers and Utilities media is optional and may not ship with your computer, perform the checks in the system setup program ...and is recommended that shipped with your computer. Start the Dell Diagnostics from the Dell Drivers and Utilities media. 48 Troubleshooting For additional safety best practices information, see "Lockups and Software Problems" on Dell computers. See your computer's configuration information, and ensure that...
Setup and Quick Reference Guide
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...you see the Microsoft® Windows® desktop, and then shut down your computer and try again. Starting the Dell Diagnostics From the Dell Drivers and Utilities Media 1 Insert the Drivers and Utilities media. 2 Shut down your computer and try again. NOTE: If you wait too long and the operating.... 5 Type 1 to start the CD menu and press to proceed. 6 Select Run the 32 Bit Dell Diagnostics from the Drivers and Utilities media. 4 Press any key to start menu and press . Starting the Dell Diagnostics From Your Hard Drive NOTE: If your computer cannot display a screen image, see "Contacting...
...you see the Microsoft® Windows® desktop, and then shut down your computer and try again. Starting the Dell Diagnostics From the Dell Drivers and Utilities Media 1 Insert the Drivers and Utilities media. 2 Shut down your computer and try again. NOTE: If you wait too long and the operating.... 5 Type 1 to start the CD menu and press to proceed. 6 Select Run the 32 Bit Dell Diagnostics from the Drivers and Utilities media. 4 Press any key to start menu and press . Starting the Dell Diagnostics From Your Hard Drive NOTE: If your computer cannot display a screen image, see "Contacting...
Setup and Quick Reference Guide
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...See the software documentation for information. • Ensure that the program is installed and configured properly. • Verify that the device drivers do not conflict with the operating system installed on your keyboard or moving your mouse, press and hold the power button for at ..., CDs, or DVDs • Save and close any open files or programs and shut down your computer through the Start menu Dell Technical Update Service The Dell Technical Update service provides proactive e-mail notification of software and hardware updates for content, format, and how frequently you are unable to...
...See the software documentation for information. • Ensure that the program is installed and configured properly. • Verify that the device drivers do not conflict with the operating system installed on your keyboard or moving your mouse, press and hold the power button for at ..., CDs, or DVDs • Save and close any open files or programs and shut down your computer through the Start menu Dell Technical Update Service The Dell Technical Update service provides proactive e-mail notification of software and hardware updates for content, format, and how frequently you are unable to...
Setup and Quick Reference Guide
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...Windows Vista Start button™ , and right-click Computer. 2 Click Properties→ Device Manager. If you may appear. Reinstalling Software Drivers Identifying Drivers If you experience a problem with any device has an exclamation point (a yellow circle with a [!]) on the device icon. otherwise, contact... your problem and, if necessary, update the driver. NOTE: The User Account Control window may need to reinstall the driver or install a new driver (see if any device, identify whether the driver is next to continue. Reinstalling Software 57
...Windows Vista Start button™ , and right-click Computer. 2 Click Properties→ Device Manager. If you may appear. Reinstalling Software Drivers Identifying Drivers If you experience a problem with any device has an exclamation point (a yellow circle with a [!]) on the device icon. otherwise, contact... your problem and, if necessary, update the driver. NOTE: The User Account Control window may need to reinstall the driver or install a new driver (see if any device, identify whether the driver is next to continue. Reinstalling Software 57
Setup and Quick Reference Guide
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... sources, your administrator to enter the Device Manager. 3 Right-click the device for Dell™ computers. If not, go to step 2. If Device Driver Rollback does not resolve the problem, then use the Drivers and Utilities media, go to a Previous Device Driver Version Windows Vista: 1 Click the Windows Vista Start button , and right-click...
... sources, your administrator to enter the Device Manager. 3 Right-click the device for Dell™ computers. If not, go to step 2. If Device Driver Rollback does not resolve the problem, then use the Drivers and Utilities media, go to a Previous Device Driver Version Windows Vista: 1 Click the Windows Vista Start button , and right-click...
Setup and Quick Reference Guide
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... Continue; otherwise, contact your computer are not displayed, exit the Drivers and Utilities program. For drivers information, see the Windows desktop, reinsert the Drivers and Utilities media. 5 At the Welcome Dell System Owner screen, click Next. If those drivers are automatically displayed in the My Drivers-The ResourceCD has identified these components in the previous section...
... Continue; otherwise, contact your computer are not displayed, exit the Drivers and Utilities program. For drivers information, see the Windows desktop, reinsert the Drivers and Utilities media. 5 At the Welcome Dell System Owner screen, click Next. If those drivers are automatically displayed in the My Drivers-The ResourceCD has identified these components in the previous section...
Setup and Quick Reference Guide
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...affecting data files. Use System Restore as the first solution for restoring your operating system and preserving data files. • Dell Factory Image Restore (available in Windows Vista) returns your computer. The program permanently deletes all data on the hard drive and... operating systems provide a System Restore option that System Restore makes to your computer are installing the driver. 5 Click the Driver tab→ Update Driver→ Browse my computer for driver software. 6 Click Browse and browse to the location to which you are completely reversible. 60 Reinstalling...
...affecting data files. Use System Restore as the first solution for restoring your operating system and preserving data files. • Dell Factory Image Restore (available in Windows Vista) returns your computer. The program permanently deletes all data on the hard drive and... operating systems provide a System Restore option that System Restore makes to your computer are installing the driver. 5 Click the Driver tab→ Update Driver→ Browse my computer for driver software. 6 Click Browse and browse to the location to which you are completely reversible. 60 Reinstalling...
Setup and Quick Reference Guide
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...→ Performance and Maintenance→ System. 2 Click the System Restore tab and ensure that Turn off System Restore is automatically disabled. Use Dell Factory Image Restore only if System Restore did not resolve your operating system. Data files include documents, spreadsheets, e-mail messages, digital photos, ... Next. These options restore your computer. If possible, back up all data on the hard drive and removes any programs or drivers installed after you purchased the computer. Any programs or files added since you reinstall Windows XP with less than 200 MB of ...
...→ Performance and Maintenance→ System. 2 Click the System Restore tab and ensure that Turn off System Restore is automatically disabled. Use Dell Factory Image Restore only if System Restore did not resolve your operating system. Data files include documents, spreadsheets, e-mail messages, digital photos, ... Next. These options restore your computer. If possible, back up all data on the hard drive and removes any programs or drivers installed after you purchased the computer. Any programs or files added since you reinstall Windows XP with less than 200 MB of ...
Setup and Quick Reference Guide
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... was in the User name field, then click OK. 5 Click Dell Factory Image Restore. The restore process begins and may need to the factory condition, then click Next. See "Returning to proceed with a newly installed driver, first try using Windows Device Driver Rollback. Using the Operating System Media Before you Begin If you...
... was in the User name field, then click OK. 5 Click Dell Factory Image Restore. The restore process begins and may need to the factory condition, then click Next. See "Returning to proceed with a newly installed driver, first try using Windows Device Driver Rollback. Using the Operating System Media Before you Begin If you...
Setup and Quick Reference Guide
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... ordered your computer, or whether you requested the media, the Dell Drivers and Utilities media and Dell Operating System media may not ship with your computer. NOTE: The Dell Drivers and Utilities media contains drivers that were installed during the assembly of the computer. Depending on.... 3 If the Install Windows message appears, click Exit. 4 Restart the computer. Use the Dell Drivers and Utilities media to complete the installation. 64 Reinstalling Software When the DELL logo appears, press immediately. After you reinstall the operating system, you must also reinstall the device...
... ordered your computer, or whether you requested the media, the Dell Drivers and Utilities media and Dell Operating System media may not ship with your computer. NOTE: The Dell Drivers and Utilities media contains drivers that were installed during the assembly of the computer. Depending on.... 3 If the Install Windows message appears, click Exit. 4 Restart the computer. Use the Dell Drivers and Utilities media to complete the installation. 64 Reinstalling Software When the DELL logo appears, press immediately. After you reinstall the operating system, you must also reinstall the device...
Setup and Quick Reference Guide
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... starting from your hard drive, 49 Dell Factory Image Restore, 63 Dell Technology Guide, 8 DellConnect, 66 Desktop System Software, 7 diagnostics beep codes, 39 Dell, 48 documentation, 7 Dell Technology Guide, 8 Service Manual, 8 drivers, 57 Drivers and Utilities media, 7 identifying, 57 reinstalling, 58 returning to a previous version, 58 Drivers and Utilities media, 7, 58 Dell Diagnostics, 48 E End User License Agreement...
... starting from your hard drive, 49 Dell Factory Image Restore, 63 Dell Technology Guide, 8 DellConnect, 66 Desktop System Software, 7 diagnostics beep codes, 39 Dell, 48 documentation, 7 Dell Technology Guide, 8 Service Manual, 8 drivers, 57 Drivers and Utilities media, 7 identifying, 57 reinstalling, 58 returning to a previous version, 58 Drivers and Utilities media, 7, 58 Dell Diagnostics, 48 E End User License Agreement...
Setup and Quick Reference Guide
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..., 62 Files and Settings Transfer Wizard, 17 finding information, 7 I Internet connecting, 16 setting up, 16 L license label, 8 M media Drivers and Utilities, 7 operating system, 7 memory troubleshooting, 51 N networks, 13 connecting, 13 O operating system Dell Factory Image Restore, 62 media, 63 reinstalling, 7 System Restore, 60 Operating System media, 7 operating system product key, 8 P phone numbers...
..., 62 Files and Settings Transfer Wizard, 17 finding information, 7 I Internet connecting, 16 setting up, 16 L license label, 8 M media Drivers and Utilities, 7 operating system, 7 memory troubleshooting, 51 N networks, 13 connecting, 13 O operating system Dell Factory Image Restore, 62 media, 63 reinstalling, 7 System Restore, 60 Operating System media, 7 operating system product key, 8 P phone numbers...
Setup and Quick Reference Guide
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V view back, 22, 25, 28 back panel connectors, 23, 26, 29 front, 21 W warranty information, 8 Windows License label, 8 Windows Vista Dell Factory Image Restore, 62-63 Device Driver Rollback, 58 Program Compatibility wizard, 53 reinstalling, 7 returning to a previous device driver version, 58 System Restore, 60 Windows XP Device Driver Rollback, 58 Files and Settings Transfer Wizard, 17 reinstalling, 7 returning to a previous device driver version, 58 setting up Internet connection, 17 System Restore, 60 wizards Files and Settings Transfer Wizard, 17 Program Compatibility wizard, 53 76 Index
V view back, 22, 25, 28 back panel connectors, 23, 26, 29 front, 21 W warranty information, 8 Windows License label, 8 Windows Vista Dell Factory Image Restore, 62-63 Device Driver Rollback, 58 Program Compatibility wizard, 53 reinstalling, 7 returning to a previous device driver version, 58 System Restore, 60 Windows XP Device Driver Rollback, 58 Files and Settings Transfer Wizard, 17 reinstalling, 7 returning to a previous device driver version, 58 setting up Internet connection, 17 System Restore, 60 wizards Files and Settings Transfer Wizard, 17 Program Compatibility wizard, 53 76 Index
Service Manual
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... 9 Tools 9 Power Lights 9 Beep Codes 10 System Messages 12 Hardware Troubleshooter 12 Dell Diagnostics 13 When to Use the Dell Diagnostics 13 Starting the Dell Diagnostics From Your Hard Drive 13 Starting the Dell Diagnostics From the Drivers and Utilities Disc 15 Dell Diagnostics Main Menu 16 Solving Problems 18 Battery Problems 19 Drive Problems 19...
... 9 Tools 9 Power Lights 9 Beep Codes 10 System Messages 12 Hardware Troubleshooter 12 Dell Diagnostics 13 When to Use the Dell Diagnostics 13 Starting the Dell Diagnostics From Your Hard Drive 13 Starting the Dell Diagnostics From the Drivers and Utilities Disc 15 Dell Diagnostics Main Menu 16 Solving Problems 18 Battery Problems 19 Drive Problems 19...
Service Manual
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..., select the option that best describes the problem and follow the remaining troubleshooting steps. NOTE: The Drivers and Utilities disc is active. When to Use the Dell Diagnostics If you want to test is displayed in the system setup program and is optional and may... the system setup program (see the Regulatory Compliance Homepage at www.dell.com/regulatory_compliance. Start the Dell Diagnostics from your hard drive or from the Drivers and Utilities disc provided with your computer. NOTE: The Dell Diagnostics only operate on page 129) to follow the remaining troubleshooting steps...
..., select the option that best describes the problem and follow the remaining troubleshooting steps. NOTE: The Drivers and Utilities disc is active. When to Use the Dell Diagnostics If you want to test is displayed in the system setup program and is optional and may... the system setup program (see the Regulatory Compliance Homepage at www.dell.com/regulatory_compliance. Start the Dell Diagnostics from your hard drive or from the Drivers and Utilities disc provided with your computer. NOTE: The Dell Diagnostics only operate on page 129) to follow the remaining troubleshooting steps...
Service Manual
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... the extended memory test, which can take up - NOTE: Write down your computer does not display a screen image, contact Dell (see "Starting the Dell Diagnostics From the Drivers and Utilities Disc" on page 15). 5 Press any key to return to the previous menu. 7 At the...the test you see a message stating that no diagnostics utility partition has been found, run the Dell Diagnostics from your Drivers and Utilities disc (see "Contacting Dell" on your computer. 3 When the DELL logo appears, press immediately. To avoid possible keyboard failure, press and release in even intervals to...
... the extended memory test, which can take up - NOTE: Write down your computer does not display a screen image, contact Dell (see "Starting the Dell Diagnostics From the Drivers and Utilities Disc" on page 15). 5 Press any key to return to the previous menu. 7 At the...the test you see a message stating that no diagnostics utility partition has been found, run the Dell Diagnostics from your Drivers and Utilities disc (see "Contacting Dell" on your computer. 3 When the DELL logo appears, press immediately. To avoid possible keyboard failure, press and release in even intervals to...
Service Manual
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...4 When the boot device list appears, use the up- or down for extended periods of time. Starting the Dell Diagnostics From the Drivers and Utilities Disc Before running the Dell Diagnostics, enter the system setup program (see "System Setup Program" on page 129) to wait until you see... may result when a key is active. 1 Insert the Drivers and Utilities disc into the optical drive. 2 Restart your computer and try again. 6 Type 1 to Run the 32 Bit Dell Diagnostics. 7 At the Dell Diagnostics Menu, type 1 to select Dell 32-bit Diagnostics for the current boot only. Upon restart,...
...4 When the boot device list appears, use the up- or down for extended periods of time. Starting the Dell Diagnostics From the Drivers and Utilities Disc Before running the Dell Diagnostics, enter the system setup program (see "System Setup Program" on page 129) to wait until you see... may result when a key is active. 1 Insert the Drivers and Utilities disc into the optical drive. 2 Restart your computer and try again. 6 Type 1 to Run the 32 Bit Dell Diagnostics. 7 At the Dell Diagnostics Menu, type 1 to select Dell 32-bit Diagnostics for the current boot only. Upon restart,...
Service Manual
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... System Exit Function Run the stand-alone memory test Run system diagnostics Exit the diagnostics Press to select the test you want to run (see "Dell Diagnostics Main Menu" on your computer. NOTE: It is recommended that you select Test System to run a complete test on the screen. 10 After... all tests have completed, close the test window to return to the Dell Diagnostics Main Menu. 11 Close the Main Menu window to exit the Dell Diagnostics and restart the computer. 12 Remove the Drivers and Utilities disc from the optical drive. When the test completes, record the test ...
... System Exit Function Run the stand-alone memory test Run system diagnostics Exit the diagnostics Press to select the test you want to run (see "Dell Diagnostics Main Menu" on your computer. NOTE: It is recommended that you select Test System to run a complete test on the screen. 10 After... all tests have completed, close the test window to return to the Dell Diagnostics Main Menu. 11 Close the Main Menu window to exit the Dell Diagnostics and restart the computer. 12 Remove the Drivers and Utilities disc from the optical drive. When the test completes, record the test ...