Owner's Manual
Page 6
...; Toner Management System 44 Status Monitor Center 44 Printing Status Window 44 Printer Supplies Reorder Application 45 Dell Local Printer Settings Utility 45 Set IP Address Utility 45 Dell Printer Software Uninstall 46 Driver Profiler 46 Dell Printer Configuration Web Tool 47 6 Troubleshooting Basic Problems 50 Replacing the Toner Cartridge 54 Replacing the Imaging Drum 57 Clearing Paper...
...; Toner Management System 44 Status Monitor Center 44 Printing Status Window 44 Printer Supplies Reorder Application 45 Dell Local Printer Settings Utility 45 Set IP Address Utility 45 Dell Printer Software Uninstall 46 Driver Profiler 46 Dell Printer Configuration Web Tool 47 6 Troubleshooting Basic Problems 50 Replacing the Toner Cartridge 54 Replacing the Imaging Drum 57 Clearing Paper...
Owner's Manual
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...Replacing the Toner Cartridge" on page 54 for printing problems you cannot fix the problem, contact Dell at support.dell.com. If you encounter. NOTE: If the light is blinking, see "The Toner Low/...light, but the Toner Low/Replace Drum light is not on page 54 for more information. 50 Troubleshooting See "Replacing the Toner Cartridge" on . What to do • Remove the toner cartridge and... remaining toner. • Replace the toner cartridge. You may have a printer part that requires cleaning or replacement by a service technician. on (not blinking). The Toner Low/Replace Drum...
...Replacing the Toner Cartridge" on page 54 for printing problems you cannot fix the problem, contact Dell at support.dell.com. If you encounter. NOTE: If the light is blinking, see "The Toner Low/...light, but the Toner Low/Replace Drum light is not on page 54 for more information. 50 Troubleshooting See "Replacing the Toner Cartridge" on . What to do • Remove the toner cartridge and... remaining toner. • Replace the toner cartridge. You may have a printer part that requires cleaning or replacement by a service technician. on (not blinking). The Toner Low/Replace Drum...
Owner's Manual
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... turned on page 54 for more information. • You may be out of the printer and at support.dell.com. • Wait to do not come on. The printer has missing or damaged parts. You cannot close the front cover. • The toner cartridge may have a software error....See "Replacing the Toner Cartridge" on . Try turning the printer off and back on page 57 for more information. Pages are blank. Make sure the toner cartridge is blinking. Troubleshooting 51 See "Replacing the Imaging Drum" on . Contact Dell at the electrical outlet. Problem The Toner Low/Replace Drum ...
... turned on page 54 for more information. • You may be out of the printer and at support.dell.com. • Wait to do not come on. The printer has missing or damaged parts. You cannot close the front cover. • The toner cartridge may have a software error....See "Replacing the Toner Cartridge" on . Try turning the printer off and back on page 57 for more information. Pages are blank. Make sure the toner cartridge is blinking. Troubleshooting 51 See "Replacing the Imaging Drum" on . Contact Dell at the electrical outlet. Problem The Toner Low/Replace Drum ...
Owner's Manual
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... on and the Error light is on the back of the printer. • Press and release Continue to print a menu settings page to do • Make sure the toner cartridge is installed. • Make sure the parallel, ... is firmly plugged into the connector on . What to determine if the problem is with the printer or the computer. • If you cannot print a menu settings page, contact Dell at support.dell.com. Make sure the printer cover is on, but nothing prints. www.dell.com/supplies | support.dell.com Problem The printer is closed. 52 Troubleshooting
... on and the Error light is on the back of the printer. • Press and release Continue to print a menu settings page to do • Make sure the toner cartridge is installed. • Make sure the parallel, ... is firmly plugged into the connector on . What to determine if the problem is with the printer or the computer. • If you cannot print a menu settings page, contact Dell at support.dell.com. Make sure the printer cover is on, but nothing prints. www.dell.com/supplies | support.dell.com Problem The printer is closed. 52 Troubleshooting
Owner's Manual
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Problem The Load Paper light is on, even though there is paper loaded in the printer. For information on page 60 for more information. Troubleshooting 53 See "Clearing Paper Jams" on solving print quality problems, refer to do Make sure the tray is jammed in the 250-sheet or 550-sheet tray. Paper is pushed all the way in. What to your User's Guide.
Problem The Load Paper light is on, even though there is paper loaded in the printer. For information on page 60 for more information. Troubleshooting 53 See "Clearing Paper Jams" on solving print quality problems, refer to do Make sure the tray is jammed in the 250-sheet or 550-sheet tray. Paper is pushed all the way in. What to your User's Guide.
Owner's Manual
Page 54
www.dell.com/supplies | support.dell.com Replacing the Toner Cartridge CAUTION: When replacing a toner cartridge, do not leave the new cartridge exposed to direct light for an extended period of the toner cartridge assembly. 54 Troubleshooting Extended light exposure can cause print quality problems. 1 Open the front cover by pressing the button on the left side of the printer and lowering the cover. 2 Remove the toner cartridge: a Press the button on the base of time.
www.dell.com/supplies | support.dell.com Replacing the Toner Cartridge CAUTION: When replacing a toner cartridge, do not leave the new cartridge exposed to direct light for an extended period of the toner cartridge assembly. 54 Troubleshooting Extended light exposure can cause print quality problems. 1 Open the front cover by pressing the button on the left side of the printer and lowering the cover. 2 Remove the toner cartridge: a Press the button on the base of time.
Owner's Manual
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Replacing the Imaging Drum NOTICE: When replacing an imaging drum, do not leave the toner cartridge or the new imaging drum exposed to direct light for an extended period of the printer by pulling on the left side of the printer and lowering the cover. 2 Pull the toner cartridge assembly out of time. Extended light exposure can cause print quality problems. 1 Open the front cover by pressing the button on the toner cartridge handle. Troubleshooting 57
Replacing the Imaging Drum NOTICE: When replacing an imaging drum, do not leave the toner cartridge or the new imaging drum exposed to direct light for an extended period of the printer by pulling on the left side of the printer and lowering the cover. 2 Pull the toner cartridge assembly out of time. Extended light exposure can cause print quality problems. 1 Open the front cover by pressing the button on the toner cartridge handle. Troubleshooting 57
Owner's Manual
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The cartridge clicks into place when correctly installed. 6 Install the toner cartridge assembly into the new toner cartridge assembly by aligning the green arrows on the guides of the imaging drum and pushing the toner cartridge in as far as it will go . 5 Install the toner cartridge into the printer by aligning the white rollers on the toner cartridge with the green arrows on the tracks of the toner cartridge assembly with the white arrows on the tracks in the printer and pushing the toner cartridge assembly in as far as it will go . Troubleshooting 59
The cartridge clicks into place when correctly installed. 6 Install the toner cartridge assembly into the new toner cartridge assembly by aligning the green arrows on the guides of the imaging drum and pushing the toner cartridge in as far as it will go . 5 Install the toner cartridge into the printer by aligning the white rollers on the toner cartridge with the green arrows on the tracks of the toner cartridge assembly with the white arrows on the tracks in the printer and pushing the toner cartridge assembly in as far as it will go . Troubleshooting 59
Owner's Manual
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... imaging drum's counter without replacing the imaging drum may damage your printer and void your User's Guide for more information. We recommend that you are feeding paper from a tray, remove the tray, and then remove any jams. 60 Troubleshooting To clear a paper jam: 1 If you clear the entire... paper path when a paper jam occurs. www.dell.com/supplies | support.dell.com 7 After you replace the imaging drum, you should reset the imaging drum's counter...
... imaging drum's counter without replacing the imaging drum may damage your printer and void your User's Guide for more information. We recommend that you are feeding paper from a tray, remove the tray, and then remove any jams. 60 Troubleshooting To clear a paper jam: 1 If you clear the entire... paper path when a paper jam occurs. www.dell.com/supplies | support.dell.com 7 After you replace the imaging drum, you should reset the imaging drum's counter...
Owner's Manual
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www.dell.com/supplies | support.dell.com 4 Lift the flap at the front of the printer and remove any jams beneath the flap. 5 Open the rear exit and remove any jams. 6 After you have cleared the jams, reinstall the toner cartridge assembly, make sure all printer covers and trays are closed, and then press Continue to resume printing. NOTE: The printer reprints the pages that caused the paper jam. 62 Troubleshooting
www.dell.com/supplies | support.dell.com 4 Lift the flap at the front of the printer and remove any jams beneath the flap. 5 Open the rear exit and remove any jams. 6 After you have cleared the jams, reinstall the toner cartridge assembly, make sure all printer covers and trays are closed, and then press Continue to resume printing. NOTE: The printer reprints the pages that caused the paper jam. 62 Troubleshooting
Owner's Manual
Page 102
... 57 replacing the toner cartridge, 54 S set IP address utility, using, 45 software applications Dell Toner Management System, 44 driver profiler, 46 local printer settings utility, 45 printer supplies reorder application, 45 set IP address utility, 45 status monitor center, 44 uninstall, 46 ... using, 44 supplies, ordering, 2 support contacting Dell, 65 U uninstall software, 46 USB cable, connecting, 30 W warranty, 84 Web server, using, 47 T toner cartridge replacing, 54 toner, ordering, 2 transparencies sizes and weights, 28 trays, loading, 22 troubleshooting, 50 basic problems, 50 102 Index
... 57 replacing the toner cartridge, 54 S set IP address utility, using, 45 software applications Dell Toner Management System, 44 driver profiler, 46 local printer settings utility, 45 printer supplies reorder application, 45 set IP address utility, 45 status monitor center, 44 uninstall, 46 ... using, 44 supplies, ordering, 2 support contacting Dell, 65 U uninstall software, 46 USB cable, connecting, 30 W warranty, 84 Web server, using, 47 T toner cartridge replacing, 54 toner, ordering, 2 transparencies sizes and weights, 28 trays, loading, 22 troubleshooting, 50 basic problems, 50 102 Index