Owner's Manual
Page 6
...; Toner Management System 44 Status Monitor Center 44 Printing Status Window 44 Printer Supplies Reorder Application 45 Dell Local Printer Settings Utility 45 Set IP Address Utility 45 Dell Printer Software Uninstall 46 Driver Profiler 46 Dell Printer Configuration Web Tool 47 6 Troubleshooting Basic Problems 50 Replacing the Toner Cartridge 54 Replacing the Imaging Drum 57 Clearing Paper...
...; Toner Management System 44 Status Monitor Center 44 Printing Status Window 44 Printer Supplies Reorder Application 45 Dell Local Printer Settings Utility 45 Set IP Address Utility 45 Dell Printer Software Uninstall 46 Driver Profiler 46 Dell Printer Configuration Web Tool 47 6 Troubleshooting Basic Problems 50 Replacing the Toner Cartridge 54 Replacing the Imaging Drum 57 Clearing Paper...
Owner's Manual
Page 50
...to find solutions for more information. on page 54 for printing problems you cannot fix the problem, contact Dell at support.dell.com. What to do • Remove the toner cartridge and gently shake it to use the remaining ...toner. • Replace the toner cartridge. You may have a printer part that requires cleaning or replacement by a service technician. See "... Drum light is not on page 54 for more information. 50 Troubleshooting See "Replacing the Toner Cartridge" on .
...to find solutions for more information. on page 54 for printing problems you cannot fix the problem, contact Dell at support.dell.com. What to do • Remove the toner cartridge and gently shake it to use the remaining ...toner. • Replace the toner cartridge. You may have a printer part that requires cleaning or replacement by a service technician. See "... Drum light is not on page 54 for more information. 50 Troubleshooting See "Replacing the Toner Cartridge" on .
Owner's Manual
Page 51
Try turning the printer off and back on. Troubleshooting 51 Pages are blank. This may take a few seconds. • Make sure the power cord is positioned correctly. Make sure the toner cartridge is firmly ..." on page 57 for more information. You cannot close the front cover. • The toner cartridge may have a software error. Contact Dell at the electrical outlet. Replace the cartridge. The printer has missing or damaged parts. The operator panel lights do Replace the Imaging Drum. See "Replacing the Toner Cartridge" on page...
Try turning the printer off and back on. Troubleshooting 51 Pages are blank. This may take a few seconds. • Make sure the power cord is positioned correctly. Make sure the toner cartridge is firmly ..." on page 57 for more information. You cannot close the front cover. • The toner cartridge may have a software error. Contact Dell at the electrical outlet. Replace the cartridge. The printer has missing or damaged parts. The operator panel lights do Replace the Imaging Drum. See "Replacing the Toner Cartridge" on page...
Owner's Manual
Page 52
...support.dell.com Problem The printer is on . The printer is on and the Error light is on , but nothing prints. What to do • Make sure the toner cartridge is installed. • Make sure the parallel, USB, or network cable is firmly plugged into the connector on the back of the printer. ... release Continue to print a menu settings page to determine if the problem is with the printer or the computer. • If you can print a menu settings page, the problem is closed. 52 Troubleshooting Make sure the printer cover is in the computer or the software program. • If you cannot print a...
...support.dell.com Problem The printer is on . The printer is on and the Error light is on , but nothing prints. What to do • Make sure the toner cartridge is installed. • Make sure the parallel, USB, or network cable is firmly plugged into the connector on the back of the printer. ... release Continue to print a menu settings page to determine if the problem is with the printer or the computer. • If you can print a menu settings page, the problem is closed. 52 Troubleshooting Make sure the printer cover is in the computer or the software program. • If you cannot print a...
Owner's Manual
Page 53
Troubleshooting 53 See "Clearing Paper Jams" on page 60 for more information. What to your User's Guide. For information on solving print quality problems, refer to do Make sure the tray is pushed all the way in. Paper is paper loaded in the 250-sheet or 550-sheet tray. Problem The Load Paper light is on, even though there is jammed in the printer.
Troubleshooting 53 See "Clearing Paper Jams" on page 60 for more information. What to your User's Guide. For information on solving print quality problems, refer to do Make sure the tray is pushed all the way in. Paper is paper loaded in the 250-sheet or 550-sheet tray. Problem The Load Paper light is on, even though there is jammed in the printer.
Owner's Manual
Page 54
Extended light exposure can cause print quality problems. 1 Open the front cover by pressing the button on the left side of the printer and lowering the cover. 2 Remove the toner cartridge: a Press the button on the base of time. www.dell.com/supplies | support.dell.com Replacing the Toner Cartridge CAUTION: When replacing a toner cartridge, do not leave the new cartridge exposed to direct light for an extended period of the toner cartridge assembly. 54 Troubleshooting
Extended light exposure can cause print quality problems. 1 Open the front cover by pressing the button on the left side of the printer and lowering the cover. 2 Remove the toner cartridge: a Press the button on the base of time. www.dell.com/supplies | support.dell.com Replacing the Toner Cartridge CAUTION: When replacing a toner cartridge, do not leave the new cartridge exposed to direct light for an extended period of the toner cartridge assembly. 54 Troubleshooting
Owner's Manual
Page 57
Replacing the Imaging Drum NOTICE: When replacing an imaging drum, do not leave the toner cartridge or the new imaging drum exposed to direct light for an extended period of the printer by pressing the button on the toner cartridge handle. Troubleshooting 57 Extended light exposure can cause print quality problems. 1 Open the front cover by pulling on the left side of the printer and lowering the cover. 2 Pull the toner cartridge assembly out of time.
Replacing the Imaging Drum NOTICE: When replacing an imaging drum, do not leave the toner cartridge or the new imaging drum exposed to direct light for an extended period of the printer by pressing the button on the toner cartridge handle. Troubleshooting 57 Extended light exposure can cause print quality problems. 1 Open the front cover by pulling on the left side of the printer and lowering the cover. 2 Pull the toner cartridge assembly out of time.
Owner's Manual
Page 59
5 Install the toner cartridge into the printer by aligning the white rollers on the toner cartridge with the white arrows on the tracks of the toner cartridge assembly with the green arrows on the guides of the imaging drum and pushing the toner cartridge in as far as it will go . Troubleshooting 59 The cartridge clicks into place when correctly installed. 6 Install the toner cartridge assembly into the new toner cartridge assembly by aligning the green arrows on the tracks in the printer and pushing the toner cartridge assembly in as far as it will go .
5 Install the toner cartridge into the printer by aligning the white rollers on the toner cartridge with the white arrows on the tracks of the toner cartridge assembly with the green arrows on the guides of the imaging drum and pushing the toner cartridge in as far as it will go . Troubleshooting 59 The cartridge clicks into place when correctly installed. 6 Install the toner cartridge assembly into the new toner cartridge assembly by aligning the green arrows on the tracks in the printer and pushing the toner cartridge assembly in as far as it will go .
Owner's Manual
Page 60
...cover. www.dell.com/supplies | support.dell.com 7 After you replace the imaging drum, you are feeding paper from a tray, remove the tray, and then remove any jams. 60 Troubleshooting NOTICE: Resetting the imaging drum's counter without replacing the imaging drum may damage your printer and void ...your User's Guide for more information. Clearing Paper Jams When a paper jam occurs, the printer stops and the operator panel's Paper ...
...cover. www.dell.com/supplies | support.dell.com 7 After you replace the imaging drum, you are feeding paper from a tray, remove the tray, and then remove any jams. 60 Troubleshooting NOTICE: Resetting the imaging drum's counter without replacing the imaging drum may damage your printer and void ...your User's Guide for more information. Clearing Paper Jams When a paper jam occurs, the printer stops and the operator panel's Paper ...
Owner's Manual
Page 62
www.dell.com/supplies | support.dell.com 4 Lift the flap at the front of the printer and remove any jams beneath the flap. 5 Open the rear exit and remove any jams. 6 After you have cleared the jams, reinstall the toner cartridge assembly, make sure all printer covers and trays are closed, and then press Continue to resume printing. NOTE: The printer reprints the pages that caused the paper jam. 62 Troubleshooting
www.dell.com/supplies | support.dell.com 4 Lift the flap at the front of the printer and remove any jams beneath the flap. 5 Open the rear exit and remove any jams. 6 After you have cleared the jams, reinstall the toner cartridge assembly, make sure all printer covers and trays are closed, and then press Continue to resume printing. NOTE: The printer reprints the pages that caused the paper jam. 62 Troubleshooting
Owner's Manual
Page 102
... 57 replacing the toner cartridge, 54 S set IP address utility, using, 45 software applications Dell Toner Management System, 44 driver profiler, 46 local printer settings utility, 45 printer supplies reorder application, 45 set IP address utility, 45 status monitor center, 44 uninstall, 46 ... using, 44 supplies, ordering, 2 support contacting Dell, 65 U uninstall software, 46 USB cable, connecting, 30 W warranty, 84 Web server, using, 47 T toner cartridge replacing, 54 toner, ordering, 2 transparencies sizes and weights, 28 trays, loading, 22 troubleshooting, 50 basic problems, 50 102 Index
... 57 replacing the toner cartridge, 54 S set IP address utility, using, 45 software applications Dell Toner Management System, 44 driver profiler, 46 local printer settings utility, 45 printer supplies reorder application, 45 set IP address utility, 45 status monitor center, 44 uninstall, 46 ... using, 44 supplies, ordering, 2 support contacting Dell, 65 U uninstall software, 46 USB cable, connecting, 30 W warranty, 84 Web server, using, 47 T toner cartridge replacing, 54 toner, ordering, 2 transparencies sizes and weights, 28 trays, loading, 22 troubleshooting, 50 basic problems, 50 102 Index