User Manual
Page 6
... Contents ...14 Required Tools and Information...14 Front Panel...15 Rear Panel...15 Installation...16 Unpacking...16 Selecting a Location...16 Rack Mount...17 Connecting the Wireless Controller...18 Basic Configuration...19 Log in to the Web Management Interface...20 Web Management Interface Layout...22 Standard Web Management Interface Features...23 Basic Configuration... #10: Configure a BYOD Environment...53 Where to Go from Here...59 Advanced WLAN Configuration...60 WLAN General Settings...61 Channel Plan and Power Settings...64 D-Link DWC-2000 User Manual 6
... Contents ...14 Required Tools and Information...14 Front Panel...15 Rear Panel...15 Installation...16 Unpacking...16 Selecting a Location...16 Rack Mount...17 Connecting the Wireless Controller...18 Basic Configuration...19 Log in to the Web Management Interface...20 Web Management Interface Layout...22 Standard Web Management Interface Features...23 Basic Configuration... #10: Configure a BYOD Environment...53 Where to Go from Here...59 Advanced WLAN Configuration...60 WLAN General Settings...61 Channel Plan and Power Settings...64 D-Link DWC-2000 User Manual 6
User Manual
Page 10
... Info...246 Backup Configuration Settings...249 Restoring Configuration Settings...250 Restoring Factory Default Settings...251 Rebooting the Wireless Controller...252 Upgrading Firmware...253 Wireless Controller Firmware Upgrade...253 Using the Command Line Interface...255 Troubleshooting...256 LED Troubleshooting...257 Power LED is OFF...257 LAN Port LEDs Not ON...257 ......257 Using the Reset Button to Restore Default Settings 258 Problems with Date and Time...258 Discovery Problems with Access Points...258 Connection Problems...259 D-Link DWC-2000 User Manual 10
... Info...246 Backup Configuration Settings...249 Restoring Configuration Settings...250 Restoring Factory Default Settings...251 Rebooting the Wireless Controller...252 Upgrading Firmware...253 Wireless Controller Firmware Upgrade...253 Using the Command Line Interface...255 Troubleshooting...256 LED Troubleshooting...257 Power LED is OFF...257 LAN Port LEDs Not ON...257 ......257 Using the Reset Button to Restore Default Settings 258 Problems with Date and Time...258 Discovery Problems with Access Points...258 Connection Problems...259 D-Link DWC-2000 User Manual 10
User Manual
Page 11
Technical Specifications...282 D-Link DWC-2000 User Manual 11 Basic Planning Worksheet 276 Appendix B - Factory Default Settings...279 Appendix C - Network Performance and Rogue Access Point Detection 259 Using Diagnostic Tools on the Wireless Controller 260 Ping an IP Address...260 Using Traceroute...261 Performing DNS Lookups...262 Capturing Log Packets...263 Conducting a System Check...264 Log...
Technical Specifications...282 D-Link DWC-2000 User Manual 11 Basic Planning Worksheet 276 Appendix B - Factory Default Settings...279 Appendix C - Network Performance and Rogue Access Point Detection 259 Using Diagnostic Tools on the Wireless Controller 260 Ping an IP Address...260 Using Traceroute...261 Performing DNS Lookups...262 Capturing Log Packets...263 Conducting a System Check...264 Log...
User Manual
Page 12
... Product Overview Introduction The DWC-2000 Wireless Controller is performed using configuration profiles. D-Link DWC-2000 User Manual 12 Using the wireless controller and the access points with which it to the access points associated with one profile predefined. You can use this profile as is, edit it is associated lets you: • Discover and configure D-Link access points on...
... Product Overview Introduction The DWC-2000 Wireless Controller is performed using configuration profiles. D-Link DWC-2000 User Manual 12 Using the wireless controller and the access points with which it to the access points associated with one profile predefined. You can use this profile as is, edit it is associated lets you: • Discover and configure D-Link access points on...
User Manual
Page 13
... packs (DWC-2000-AP32 / DWC-2000-AP32-LIC / DWC-2000-AP64 / DWC-2000-AP64- Security • Identity-based security authentication with the appropriate licenses, a wireless controller can support up to 256 access points on a single wireless controller. • Up to 256 access points. The wireless controller allows you...Captive Portal for campuses, hospitality, and medium-to manage your wireless network from a central point, implement security and QoS features centrally, configure a guest access captive portal, and support Voice over Wi-Fi. D-Link DWC-2000 User Manual 13
... packs (DWC-2000-AP32 / DWC-2000-AP32-LIC / DWC-2000-AP64 / DWC-2000-AP64- Security • Identity-based security authentication with the appropriate licenses, a wireless controller can support up to 256 access points on a single wireless controller. • Up to 256 access points. The wireless controller allows you...Captive Portal for campuses, hospitality, and medium-to manage your wireless network from a central point, implement security and QoS features centrally, configure a guest access captive portal, and support Voice over Wi-Fi. D-Link DWC-2000 User Manual 13
User Manual
Page 14
...and humidity, or close to strong magnetic fields or a device that generates heat or will need the following items: • One D-Link DWC-2000 Wireless Controller • One power cord • One RJ-45 to , on both sides and rear of air through cable • One... off, or below any device that generates electric noise. • Not place the wireless controller next to DB-9 console cable • One 3-foot Ethernet Category 5 UTP/straight-through the wireless controller's ventilation slots. D-Link DWC-2000 User Manual 14 The ideal location should: • Be flat and clean, with...
...and humidity, or close to strong magnetic fields or a device that generates heat or will need the following items: • One D-Link DWC-2000 Wireless Controller • One power cord • One RJ-45 to , on both sides and rear of air through cable • One... off, or below any device that generates electric noise. • Not place the wireless controller next to DB-9 console cable • One 3-foot Ethernet Category 5 UTP/straight-through the wireless controller's ventilation slots. D-Link DWC-2000 User Manual 14 The ideal location should: • Be flat and clean, with...
User Manual
Page 15
D-Link DWC-2000 User Manual 15 Two Universal Serial Bus (USB) 2.0 ports are provided for the hard disk drive module. 6 Fiber Ports (1-4) Four 100/1000 SFP combo ports ... printers. This LED will blink during bootup. 2 Reset Button Press and hold for 10 seconds to reset the wireless controller back to access the wireless controller's command-line interface. Each port has an Activity LED (left) and Link LED (right). 8 Console Port The RJ-45 console cable lets you connect Ethernet devices such 7 LAN Ports...
D-Link DWC-2000 User Manual 15 Two Universal Serial Bus (USB) 2.0 ports are provided for the hard disk drive module. 6 Fiber Ports (1-4) Four 100/1000 SFP combo ports ... printers. This LED will blink during bootup. 2 Reset Button Press and hold for 10 seconds to reset the wireless controller back to access the wireless controller's command-line interface. Each port has an Activity LED (left) and Link LED (right). 8 Console Port The RJ-45 console cable lets you connect Ethernet devices such 7 LAN Ports...
User Manual
Page 16
.... Confirm that are included in Appendix A. D-Link DWC-2000 User Manual 16 Return all items listed on page 14 are organized into groups based on the client. After the site survey is not controlled by a wall switch that generates heat or...you complete the Basic Planning Worksheet, select a location for damage. Section 2 - Installation Installation A DWC-2000 wireless controller system consists of one or more wireless controllers and a collection of the controller. • Allow you to determine maximum throughput achievable on location or network access. Selecting a ...
.... Confirm that are included in Appendix A. D-Link DWC-2000 User Manual 16 Return all items listed on page 14 are organized into groups based on the client. After the site survey is not controlled by a wall switch that generates heat or...you complete the Basic Planning Worksheet, select a location for damage. Section 2 - Installation Installation A DWC-2000 wireless controller system consists of one or more wireless controllers and a collection of the controller. • Allow you to determine maximum throughput achievable on location or network access. Selecting a ...
User Manual
Page 17
Installation Rack Mount The wireless controller can be mounted in a standard 19-inch equipment rack. 1. D-Link DWC-2000 User Manual 17 Use the screws provided with the supplied screws. 2. Attach the mounting brackets to each side of the chassis and secure them with the equipment rack to mount the wireless controller into the rack. Section 2 -
Installation Rack Mount The wireless controller can be mounted in a standard 19-inch equipment rack. 1. D-Link DWC-2000 User Manual 17 Use the screws provided with the supplied screws. 2. Attach the mounting brackets to each side of the chassis and secure them with the equipment rack to mount the wireless controller into the rack. Section 2 -
User Manual
Page 18
...illuminate orange during boot up. D-Link DWC-2000 User Manual 18 Install the switch and access points according to a working AC outlet. 5. Connect one of the ports labeled LAN (1-4) on a switch in their documentation. 2. Connect the other end of the wireless controller. Connect one end of an Ethernet... LAN cable to one of the wireless controller ports labeled LAN (1-4) to the network or directly to an available RJ-45 port on the front...
...illuminate orange during boot up. D-Link DWC-2000 User Manual 18 Install the switch and access points according to a working AC outlet. 5. Connect one of the ports labeled LAN (1-4) on a switch in their documentation. 2. Connect the other end of the wireless controller. Connect one end of an Ethernet... LAN cable to one of the wireless controller ports labeled LAN (1-4) to the network or directly to an available RJ-45 port on the front...
User Manual
Page 19
Section 3 - Basic Configuration Basic Configuration After you install the wireless controller, perform the basic configuration instructions described in this section which includes: • "Log in to the Web Management Interface" on page 20 • "Web Management Interface Layout" on page 22 • "Standard Web Management Interface Features" on page 23 • "Basic Configuration Procedures" on page 24 Using the information in this chapter, you can perform the basic information and get your wireless controller up and running in a short period of time. D-Link DWC-2000 User Manual 19
Section 3 - Basic Configuration Basic Configuration After you install the wireless controller, perform the basic configuration instructions described in this section which includes: • "Log in to the Web Management Interface" on page 20 • "Web Management Interface Layout" on page 22 • "Standard Web Management Interface Features" on page 23 • "Basic Configuration Procedures" on page 24 Using the information in this chapter, you can perform the basic information and get your wireless controller up and running in a short period of time. D-Link DWC-2000 User Manual 19
User Manual
Page 20
...web browser, type the IP address for the wireless controller web management interface. D-Link DWC-2000 User Manual 20 Note: We recommend that you upgrade the wireless controller firmware (refer to the Web Management Interface Configuration procedures using the wireless controller's web management interface are case-sensitive. To... browser to accept cookies, prompt for pop-ups, and allow sites to run JavaScript. • Upgrade the firmware for your wireless controller (see "Web Management Interface" on page 174) and record it in for your access points). Launch a web browser on the...
...web browser, type the IP address for the wireless controller web management interface. D-Link DWC-2000 User Manual 20 Note: We recommend that you upgrade the wireless controller firmware (refer to the Web Management Interface Configuration procedures using the wireless controller's web management interface are case-sensitive. To... browser to accept cookies, prompt for pop-ups, and allow sites to run JavaScript. • Upgrade the firmware for your wireless controller (see "Web Management Interface" on page 174) and record it in for your access points). Launch a web browser on the...
User Manual
Page 22
... submenu tabs appear on drop-down menus when you click on the current screen to the current screen. - Saved settings are retained when the wireless controller is powered off or rebooted, while unsaved configuration changes are : - o Disable: Disable this item. o Apply: Apply this item. Basic ...access point. Some pages have menu tabs below the main navigation menu tab which lead to all configuration changes made on the items. D-Link DWC-2000 User Manual 22 o Delete: Delete this change the configuration or allow you to make changes to do more action for the existing ...
... submenu tabs appear on drop-down menus when you click on the current screen to the current screen. - Saved settings are retained when the wireless controller is powered off or rebooted, while unsaved configuration changes are : - o Disable: Disable this item. o Apply: Apply this item. Basic ...access point. Some pages have menu tabs below the main navigation menu tab which lead to all configuration changes made on the items. D-Link DWC-2000 User Manual 22 o Delete: Delete this change the configuration or allow you to make changes to do more action for the existing ...
User Manual
Page 25
... Primary DNS If configured Domain Name System (DNS) servers are available on the wireless controller. Under IP Address Setup, change DHCP Mode to DHCP Server. Complete the fields below DHCP Mode. 8. D-Link DWC-2000 User Manual 25 Basic Configuration Step #1: Enable DHCP Server (Optional) By default, ...address you are available on the network. Configure DNS/ WINS Turn this procedure. 3. Wait 60 seconds and then relaunch your wireless controller to enter the IP address of Server the primary DNS server. If desired, perform the following procedure to values used within...
... Primary DNS If configured Domain Name System (DNS) servers are available on the wireless controller. Under IP Address Setup, change DHCP Mode to DHCP Server. Complete the fields below DHCP Mode. 8. D-Link DWC-2000 User Manual 25 Basic Configuration Step #1: Enable DHCP Server (Optional) By default, ...address you are available on the network. Configure DNS/ WINS Turn this procedure. 3. Wait 60 seconds and then relaunch your wireless controller to enter the IP address of Server the primary DNS server. If desired, perform the following procedure to values used within...
User Manual
Page 27
... same IP subnet. Basic Configuration Step #3: Select APs to be Managed The wireless controller automatically discovers managed and unmanaged access points on the access point you want the wireless controller to manage and select Manage. 3. Under Discovered AP List, right-click on... AP page (refer to select the access points that the wireless controller has discovered. 2. Click Wireless > Access Point > Discovered AP List. Section 3 - The Discovered AP List page will appear with a list of access points that the wireless controller will manage. 1. D-Link DWC-2000 User Manual 27
... same IP subnet. Basic Configuration Step #3: Select APs to be Managed The wireless controller automatically discovers managed and unmanaged access points on the access point you want the wireless controller to manage and select Manage. 3. Under Discovered AP List, right-click on... AP page (refer to select the access points that the wireless controller has discovered. 2. Click Wireless > Access Point > Discovered AP List. Section 3 - The Discovered AP List page will appear with a list of access points that the wireless controller will manage. 1. D-Link DWC-2000 User Manual 27
User Manual
Page 28
...going to be set to identify location of the access point. Profile If AP Mode = Managed, select a profile to contact the wireless controller and the access point's MAC address is displayed. Radio If AP Mode = Managed, this is displayed. The fields below from ...WDS If AP Mode = Standalone, the WDS (Wireless Distributed System) mode to require a password for reference only. This is displayed. Section 3 - Expected Channel If AP Mode = Standalone, the channel to use for reference only. D-Link DWC-2000 User Manual 28 Selecting standalone will require you intend ...
...going to be set to identify location of the access point. Profile If AP Mode = Managed, select a profile to contact the wireless controller and the access point's MAC address is displayed. Radio If AP Mode = Managed, this is displayed. The fields below from ...WDS If AP Mode = Standalone, the WDS (Wireless Distributed System) mode to require a password for reference only. This is displayed. Section 3 - Expected Channel If AP Mode = Standalone, the channel to use for reference only. D-Link DWC-2000 User Manual 28 Selecting standalone will require you intend ...
User Manual
Page 29
... you will edit one of the wireless networks configured on each radio. Under the SSID Status column, select an SSID by right-clicking on the wireless controller and apply them across multiple radio and virtual access point interfaces. D-Link DWC-2000 User Manual 29 By default, 16 ...networks are pre-configured and applied in order to suit your requirements. 1. Click Wireless > Access Point > AP Profile > AP ...
... you will edit one of the wireless networks configured on each radio. Under the SSID Status column, select an SSID by right-clicking on the wireless controller and apply them across multiple radio and virtual access point interfaces. D-Link DWC-2000 User Manual 29 By default, 16 ...networks are pre-configured and applied in order to suit your requirements. 1. Click Wireless > Access Point > AP Profile > AP ...
User Manual
Page 34
...wireless controller provides two MAC Authentication Mode, the white-list or the black-list. Click Save. MAC Authentication can also be granted to the network. If the MAC address is done prior to 802.1X authentication. White-list: Select this option to deny access to any wireless...not explicitly granted access. Click Wireless > General > General. 2. Basic Configuration Step #5: Select MAC Authentication Mode MAC authentication is not in the MAC Authentication database or RADIUS server, and are not explicitly denied access. Next to the client. D-Link DWC-2000 User Manual 34
...wireless controller provides two MAC Authentication Mode, the white-list or the black-list. Click Save. MAC Authentication can also be granted to the network. If the MAC address is done prior to 802.1X authentication. White-list: Select this option to deny access to any wireless...not explicitly granted access. Click Wireless > General > General. 2. Basic Configuration Step #5: Select MAC Authentication Mode MAC authentication is not in the MAC Authentication database or RADIUS server, and are not explicitly denied access. Next to the client. D-Link DWC-2000 User Manual 34
User Manual
Page 36
..., perform this procedure to apply the changes to update and click Apply. 3. Your associated access point is associated with the wireless controller. Note: Each time you want to the access point. 1. D-Link DWC-2000 User Manual 36 Wait 30 seconds and then click the refresh icon to verify that the access point profile is configured...
..., perform this procedure to apply the changes to update and click Apply. 3. Your associated access point is associated with the wireless controller. Note: Each time you want to the access point. 1. D-Link DWC-2000 User Manual 36 Wait 30 seconds and then click the refresh icon to verify that the access point profile is configured...
User Manual
Page 37
.... b. Complete the fields in the table below and click Save. The Group Configuration page will appear. Go to Security > Authentication > User Database > Groups. D-Link DWC-2000 User Manual 37 Section 3 - c. Enter a description of the group. Basic Configuration Step #7: Configure Captive Portal Settings Configuring the wireless controller's captive portal settings with local database is a 4-step process: 1.
.... b. Complete the fields in the table below and click Save. The Group Configuration page will appear. Go to Security > Authentication > User Database > Groups. D-Link DWC-2000 User Manual 37 Section 3 - c. Enter a description of the group. Basic Configuration Step #7: Configure Captive Portal Settings Configuring the wireless controller's captive portal settings with local database is a 4-step process: 1.
