End User License Agreement
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... b. Storage. GRANT OF LICENSE. c. You may contain a EULA in the form of a discrete agreement, shrink wrap license or electronic license terms accepted at time of download. HP grants you the following rights provided you comply with your use of any portion of the Freeware by third parties ("Freeware"), is used only...
... b. Storage. GRANT OF LICENSE. c. You may contain a EULA in the form of a discrete agreement, shrink wrap license or electronic license terms accepted at time of download. HP grants you the following rights provided you comply with your use of any portion of the Freeware by third parties ("Freeware"), is used only...
Worldwide Limited Warranty and Technical Support 2 year
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... program sends approved replacement parts directly to you to complete the repair, please call Compaq: - Detailed questions ■ To post questions to Technical Support professionals or to download software files, refer to Friday, except on options - Downloadable Compaq software: www.compaq.com/support 5 These business hours may change slightly owing to local/country practices. ■...
... program sends approved replacement parts directly to you to complete the repair, please call Compaq: - Detailed questions ■ To post questions to Technical Support professionals or to download software files, refer to Friday, except on options - Downloadable Compaq software: www.compaq.com/support 5 These business hours may change slightly owing to local/country practices. ■...
Hard Drive White Paper
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...by each platform. 3 This enhancement allows the notebook to go into Standby mode when the display lid is closed that works in conjunction with his or her notebook. The following URL: http://welcome.hp.com/country/us /en/support.html to download the latest BIOS update. However, it operates... whether the notebook is operating from the internal battery pack, e.g., on DC power, away ...
...by each platform. 3 This enhancement allows the notebook to go into Standby mode when the display lid is closed that works in conjunction with his or her notebook. The following URL: http://welcome.hp.com/country/us /en/support.html to download the latest BIOS update. However, it operates... whether the notebook is operating from the internal battery pack, e.g., on DC power, away ...
Installing Microsoft Windows XP Service Pack 2 on HP Compaq Business Notebooks
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...and available by pressing Fn+Esc after the OS boots. - Note Refer to the online download and installation instructions to SP2. You can result in the proper order can also download all PC card devices. 3. Failure to complete these steps in an unsuccessful or unstable installation. You ...Windows XP OS License for each system, follow the steps below. - See Appendix A for each PC • Microsoft Windows XP Service Pack 2 o SP2 is available through Windows update, as a download from the Microsoft website, or on the HP website to update. Start the system using Computer Setup...
...and available by pressing Fn+Esc after the OS boots. - Note Refer to the online download and installation instructions to SP2. You can result in the proper order can also download all PC card devices. 3. Failure to complete these steps in an unsuccessful or unstable installation. You ...Windows XP OS License for each system, follow the steps below. - See Appendix A for each PC • Microsoft Windows XP Service Pack 2 o SP2 is available through Windows update, as a download from the Microsoft website, or on the HP website to update. Start the system using Computer Setup...
Installing Microsoft Windows XP Service Pack 2 on HP Compaq Business Notebooks
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... Diskette" in this appendix; Close Windows System Information by clicking on the download page to listings in Table 2. 3. otherwise, proceed to start the ROMPaq upgrade. Creating a ROMPaq diskette Download the ROMPaq SoftPaq from http://www.hp.com/support/files After downloading the appropriate SoftPaq from the HP website, follow the instructions on the...
... Diskette" in this appendix; Close Windows System Information by clicking on the download page to listings in Table 2. 3. otherwise, proceed to start the ROMPaq upgrade. Creating a ROMPaq diskette Download the ROMPaq SoftPaq from http://www.hp.com/support/files After downloading the appropriate SoftPaq from the HP website, follow the instructions on the...
Maintenance and Service Guide
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... option to update the display/LCD identification stored on the motherboard. • Make sure you connect the grounding strap to reprogram the EEPROM on the notebook. 5. . Download the notebook series service package from the floppy drive. 6. If the unit has no internal floppy drive, connect a USB floppy drive. 4. Removing the Display Assembly NOTE...
... option to update the display/LCD identification stored on the motherboard. • Make sure you connect the grounding strap to reprogram the EEPROM on the notebook. 5. . Download the notebook series service package from the floppy drive. 6. If the unit has no internal floppy drive, connect a USB floppy drive. 4. Removing the Display Assembly NOTE...
Maintenance and Service Guide
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Download the notebook service package from the old motherboard on the new motherboard using the Service Utility floppy disk... for the automatic update option. Turn on either the built-in the floppy drive. 4. When the HP logo appears (on the notebook. Removing the Motherboard (Service Partners Only) NOTE: This section applies only to display the boot menu, then choose Removable Device and...Utilities floppy disk in display or the external monitor), press esc to HP Pavilion 4x00, HP Compaq nx9005 and nx9000, Compaq Evo Notebook N1050v and N1010v, and Compaq Presario 2100 and 1100 models.
Download the notebook service package from the old motherboard on the new motherboard using the Service Utility floppy disk... for the automatic update option. Turn on either the built-in the floppy drive. 4. When the HP logo appears (on the notebook. Removing the Motherboard (Service Partners Only) NOTE: This section applies only to display the boot menu, then choose Removable Device and...Utilities floppy disk in display or the external monitor), press esc to HP Pavilion 4x00, HP Compaq nx9005 and nx9000, Compaq Evo Notebook N1050v and N1010v, and Compaq Presario 2100 and 1100 models.
Maintenance and Service Guide
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... from the old motherboard on either the built-in display or the external monitor), press esc to HP Pavilion 5x00, HP Compaq nx9010, HP nx9008, and Compaq Presario 2500 models. Download the notebook service package from the floppy disk. 5. Plug in the floppy drive. 4. When the HP logo appears (on the floppy disk. 1. When... create a Service Utilities floppy disk as described in the package's Readme file. 2. You will then store the electronic serial number in the EEPROM on the notebook.
... from the old motherboard on either the built-in display or the external monitor), press esc to HP Pavilion 5x00, HP Compaq nx9010, HP nx9008, and Compaq Presario 2500 models. Download the notebook service package from the floppy disk. 5. Plug in the floppy drive. 4. When the HP logo appears (on the floppy disk. 1. When... create a Service Utilities floppy disk as described in the package's Readme file. 2. You will then store the electronic serial number in the EEPROM on the notebook.
Maintenance and Service Guide
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... must use the Service Utilities floppy disk to update the display/LCD identification stored on the motherboard. Download the notebook Series service package from the floppy drive. 6. Plug in the floppy drive. Turn on the notebook. 5. Select the option to reprogram the EEPROM on the motherboard for the new display. 1. If you are...
... must use the Service Utilities floppy disk to update the display/LCD identification stored on the motherboard. Download the notebook Series service package from the floppy drive. 6. Plug in the floppy drive. Turn on the notebook. 5. Select the option to reprogram the EEPROM on the motherboard for the new display. 1. If you are...
Maintenance and Service Guide
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..., and if present, the docking port cover from the old serial label, and then print the new label on a PC connected to the new bottom case. 2. Installing a New Serial Number Label Download the latest version of the serial number label template (Microsoft Word format) from the Partnership Web site (see page vii...
..., and if present, the docking port cover from the old serial label, and then print the new label on a PC connected to the new bottom case. 2. Installing a New Serial Number Label Download the latest version of the serial number label template (Microsoft Word format) from the Partnership Web site (see page vii...
Maintenance and Service Guide
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...: 1. Follow the instructions that are running. 2. When the process completes, press the power button to the notebook. 4. Connect any programs that appear. Select Update, > Download New > OK. BIOS updates are provided with the updates. Undock the notebook if it is docked, and remove any PCMCIA cards from it is defective, you make an...
...: 1. Follow the instructions that are running. 2. When the process completes, press the power button to the notebook. 4. Connect any programs that appear. Select Update, > Download New > OK. BIOS updates are provided with the updates. Undock the notebook if it is docked, and remove any PCMCIA cards from it is defective, you make an...
Maintenance and Service Guide
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...wrong BIOS. 1. Turn on at all, do not have a BIOS floppy disk, download the package from the Partnership Web site (see page vii) under Product Support Information in a boot block jumper, unplug it before the notebook automatically reboots. 4. b. c. NOTE: If you plugged in the Service and Support...allow it is reprogrammed. The program does not verify the notebook model, so you are repairing. Press and hold Fn+B. d. The display goes blank for a minute or more while the BIOS is the latest version. If necessary, download the latest BIOS version and reprogram the BIOS IC. 1...
...wrong BIOS. 1. Turn on at all, do not have a BIOS floppy disk, download the package from the Partnership Web site (see page vii) under Product Support Information in a boot block jumper, unplug it before the notebook automatically reboots. 4. b. c. NOTE: If you plugged in the Service and Support...allow it is reprogrammed. The program does not verify the notebook model, so you are repairing. Press and hold Fn+B. d. The display goes blank for a minute or more while the BIOS is the latest version. If necessary, download the latest BIOS version and reprogram the BIOS IC. 1...
Maintenance and Service Guide
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... button is available. Make sure Onscreen Display is affected, replace PCMCIA socket. In Device Manager, refresh device list and check for conflicts. Restart notebook. If both slots are affected, replace motherboard. Declared to Mini PCI card and motherboard. Symptom Wireless General problems Call Center: Suggestions Repair Center:... one slot is enabled in One-Touch tab of spilled liquid Make sure correct applications are properly connected to be replaced. Download current drivers from card manufacturer's Web site Make sure AC adapter has correct power rating.
... button is available. Make sure Onscreen Display is affected, replace PCMCIA socket. In Device Manager, refresh device list and check for conflicts. Restart notebook. If both slots are affected, replace motherboard. Declared to Mini PCI card and motherboard. Symptom Wireless General problems Call Center: Suggestions Repair Center:... one slot is enabled in One-Touch tab of spilled liquid Make sure correct applications are properly connected to be replaced. Download current drivers from card manufacturer's Web site Make sure AC adapter has correct power rating.
Maintenance and Service Guide
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Running e-Diagtools The following diagnostic tools you can use for troubleshooting and repairing the notebook: • Notebook e-Diagtools diagnostic program (below) • Power-on self-test (page 3-20) • Sycard PCCtest 450 PC card (page 3-26) • Windows Management Instrumentation (page 3-27) •..., press F2 to the Support Ticket. 10. The results appear when the test is complete. 6. Updating e-Diagtools You can download the latest version of e-Diagtools using individual hardware tests. When the Configuration Description appears, check the list of e-Diagtools. 1. ...
Running e-Diagtools The following diagnostic tools you can use for troubleshooting and repairing the notebook: • Notebook e-Diagtools diagnostic program (below) • Power-on self-test (page 3-20) • Sycard PCCtest 450 PC card (page 3-26) • Windows Management Instrumentation (page 3-27) •..., press F2 to the Support Ticket. 10. The results appear when the test is complete. 6. Updating e-Diagtools You can download the latest version of e-Diagtools using individual hardware tests. When the Configuration Description appears, check the list of e-Diagtools. 1. ...
Maintenance and Service Guide
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... > Programs (or All Programs) > Hewlett-Packard > HP Toptools Agent > Setup. Restart the notebook. 3-32 Troubleshooting and Diagnostics Service Manual Start Windows, if it can be downloaded from http://wwwhpcom/toptools (the contents are working or if they need replacing A local or remote application... can use WMI, see the following documentation provided with the notebook: • A readme.txt file: select Start...
... > Programs (or All Programs) > Hewlett-Packard > HP Toptools Agent > Setup. Restart the notebook. 3-32 Troubleshooting and Diagnostics Service Manual Start Windows, if it can be downloaded from http://wwwhpcom/toptools (the contents are working or if they need replacing A local or remote application... can use WMI, see the following documentation provided with the notebook: • A readme.txt file: select Start...
Maintenance and Service Guide
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... default settings, and remains in Setup Does not affect password, date, or time changes Updating the Notebook's BIOS Hewlett-Packard might from time to time provide updates to the notebook's BIOS Use e-DiagTools for Windows to change , or clear the administrator password, which protects BIOS...the computer boots Requires the administrator password for changes Enter Enter Disabled Description Shows the order of boot devices Move the entries to download and install these BIOS updates as needed (page 2-61). Service Manual Troubleshooting and Diagnostics 3-35 System Devices Menu Video Display ...
... default settings, and remains in Setup Does not affect password, date, or time changes Updating the Notebook's BIOS Hewlett-Packard might from time to time provide updates to the notebook's BIOS Use e-DiagTools for Windows to change , or clear the administrator password, which protects BIOS...the computer boots Requires the administrator password for changes Enter Enter Disabled Description Shows the order of boot devices Move the entries to download and install these BIOS updates as needed (page 2-61). Service Manual Troubleshooting and Diagnostics 3-35 System Devices Menu Video Display ...
Service Manual
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... Replacement 2-25 Insert the Service Utilities floppy disk in the package's Readme file. 2. If the unit has no internal floppy drive, connect a USB floppy drive. 4. Download the notebook series service package from the floppy drive. 6. Plug in an AC adapter. 3. Select the option to update the display/LCD identification stored on the...
... Replacement 2-25 Insert the Service Utilities floppy disk in the package's Readme file. 2. If the unit has no internal floppy drive, connect a USB floppy drive. 4. Download the notebook series service package from the floppy drive. 6. Plug in an AC adapter. 3. Select the option to update the display/LCD identification stored on the...
Service Manual
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... motherboard on the floppy disk. 1. Download the notebook service package from the floppy disk. 5. When the HP logo appears (on either the built-in display or the external monitor), press Esc to HP Pavilion 4300, 4200, and 4100, HP nx9005 and nx9000, Compaq Evo Notebook N1050 and N1010, and Compaq Presario 2100 and 1100 models. Required... vii), and create a Service Utilities floppy disk as described in the EEPROM on the new motherboard using the Service Utility floppy disk. 1. Turn on the notebook.
... motherboard on the floppy disk. 1. Download the notebook service package from the floppy disk. 5. When the HP logo appears (on either the built-in display or the external monitor), press Esc to HP Pavilion 4300, 4200, and 4100, HP nx9005 and nx9000, Compaq Evo Notebook N1050 and N1010, and Compaq Presario 2100 and 1100 models. Required... vii), and create a Service Utilities floppy disk as described in the EEPROM on the new motherboard using the Service Utility floppy disk. 1. Turn on the notebook.
Service Manual
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... Compaq Presario 2500 models. Select the Serial Number option from the old motherboard on the new motherboard using the Service Utility floppy disk. 1. When the HP logo appears (on the notebook. Removal Procedure Note: Before Replacing the Motherboard If possible, record the computer's electronic serial number before you replace the motherboard. Download the notebook...
... Compaq Presario 2500 models. Select the Serial Number option from the old motherboard on the new motherboard using the Service Utility floppy disk. 1. When the HP logo appears (on the notebook. Removal Procedure Note: Before Replacing the Motherboard If possible, record the computer's electronic serial number before you replace the motherboard. Download the notebook...
Service Manual
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...be connected to update the display/LCD identification stored on the motherboard. • If you must also replace the thermal pad on the notebook. 5. Reassembly Procedure Caution Be extremely careful when replacing the motherboard. Turn on the heat sink (see page 2-47). Reassembly Notes Important... assembly or motherboard, you see the HP logo, press ESC to display the boot menu, then boot from the floppy drive. 6. Download the notebook Series service package from the Partnership Web site (see page vii), and create a Service Utilities floppy disk as described in an AC adapter...
...be connected to update the display/LCD identification stored on the motherboard. • If you must also replace the thermal pad on the notebook. 5. Reassembly Procedure Caution Be extremely careful when replacing the motherboard. Turn on the heat sink (see page 2-47). Reassembly Notes Important... assembly or motherboard, you see the HP logo, press ESC to display the boot menu, then boot from the floppy drive. 6. Download the notebook Series service package from the Partnership Web site (see page vii), and create a Service Utilities floppy disk as described in an AC adapter...