Installing Microsoft Windows XP Service Pack 2 on HP Compaq Business Notebooks
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...most current available ROM for users who upgrade the preinstalled image of HP Drivers and Enhancements" o Optionally, the software can also download all PC card devices. 3. If you have the most recent version. Installation Installing Windows XP Service Pack 2 IMPORTANT Follow the instructions in the ...recent version, install the latest system ROM BIOS. See Appendix A for each PC • Microsoft Windows XP Service Pack 2 o SP2 is updated monthly and available by pressing Fn+Esc after the OS boots. - Compare the current ROM version date to the latest ROMPaq release date on...
...most current available ROM for users who upgrade the preinstalled image of HP Drivers and Enhancements" o Optionally, the software can also download all PC card devices. 3. If you have the most recent version. Installation Installing Windows XP Service Pack 2 IMPORTANT Follow the instructions in the ...recent version, install the latest system ROM BIOS. See Appendix A for each PC • Microsoft Windows XP Service Pack 2 o SP2 is updated monthly and available by pressing Fn+Esc after the OS boots. - Compare the current ROM version date to the latest ROMPaq release date on...
HP Compaq nc4010 Notebook PC - Maintenance and Service Guide
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... system. ■ Enable/disable the embedded numeric keypad at startup. ■ Enable/disable multiple standard pointing devices at startup. (To set the notebook to support only a single, usually nonstandard, pointing device at startup, select Disable.) ■ Enable/disable USB legacy support for a USB keyboard... video card in a Port Replicator as the primary device. (When the notebook display is set as secondary, the notebook must be shut down before it is undocked from the Advanced Menu Select Language Boot Options Device Options Table 2-3 Advanced Menu To Do This Change the Computer ...
... system. ■ Enable/disable the embedded numeric keypad at startup. ■ Enable/disable multiple standard pointing devices at startup. (To set the notebook to support only a single, usually nonstandard, pointing device at startup, select Disable.) ■ Enable/disable USB legacy support for a USB keyboard... video card in a Port Replicator as the primary device. (When the notebook display is set as secondary, the notebook must be shut down before it is undocked from the Advanced Menu Select Language Boot Options Device Options Table 2-3 Advanced Menu To Do This Change the Computer ...
HP Compaq nc4010 Notebook PC - Maintenance and Service Guide
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... to "Flowchart 2.20-No Network/Modem Connection" Is there sound? Y N Check LED board, speaker connections. Go to "Flowchart 2.17-Nonfunctioning Device" Is there video? (no boot) Y N Is the OS loading? Y Go to "Flowchart 2.2-No Power, Part 1" Y N Beeps, LEDs, or error messages? Go to "Flowchart 2.9-No Operating System (OS) Loading" N Keyboard/ pointing...
... to "Flowchart 2.20-No Network/Modem Connection" Is there sound? Y N Check LED board, speaker connections. Go to "Flowchart 2.17-Nonfunctioning Device" Is there video? (no boot) Y N Is the OS loading? Y Go to "Flowchart 2.2-No Power, Part 1" Y N Beeps, LEDs, or error messages? Go to "Flowchart 2.9-No Operating System (OS) Loading" N Keyboard/ pointing...
HP Compaq nc4010 Notebook PC - Maintenance and Service Guide
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... through the Setup utility and reboot. N Boot from CD? N Boot from diskette? Y Check the Setup utility for correct booting order. Y Go to "Flowchart 2.13-No OS Loading, Diskette Drive" Go to "Flowchart 2.11-No OS Loading, Hard Drive, Part 2" Y OS loading? ...Go to "Flowchart 2.17-Nonfunctioning Device" 2-20 Maintenance and Service Guide N Reseat external hard drive. Y Done Done N Boot from hard drive? Troubleshooting Flowchart 2.10-No OS Loading, Hard Drive, Part 1 OS not loading from hard drive. Y Nonsystem disk message?
... through the Setup utility and reboot. N Boot from CD? N Boot from diskette? Y Check the Setup utility for correct booting order. Y Go to "Flowchart 2.13-No OS Loading, Diskette Drive" Go to "Flowchart 2.11-No OS Loading, Hard Drive, Part 2" Y OS loading? ...Go to "Flowchart 2.17-Nonfunctioning Device" 2-20 Maintenance and Service Guide N Reseat external hard drive. Y Done Done N Boot from hard drive? Troubleshooting Flowchart 2.10-No OS Loading, Hard Drive, Part 1 OS not loading from hard drive. Y Nonsystem disk message?
HP Compaq nc4010 Notebook PC - Maintenance and Service Guide
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... Drive, Part 3" Maintenance and Service Guide 2-21 Load OS using System Restore CD N (if applicable). Remove diskette and reboot. Done Y Boot from diskette drive? Y Format hard drive and bring to "Flowchart 2.12-No OS Loading, Hard Drive, Part 3" N Hard drive partitioned?... Y Hard drive accessible? Y 1. Replace system board. Y Done Go to a bootable C:\ prompt. Y Notebook booted? Troubleshooting Flowchart 2.11-No OS Loading, Hard Drive, Part 2 Continued from "Flowchart 2.10-No OS Loading, Hard Drive, Part 1" N CD or...
... Drive, Part 3" Maintenance and Service Guide 2-21 Load OS using System Restore CD N (if applicable). Remove diskette and reboot. Done Y Boot from diskette drive? Y Format hard drive and bring to "Flowchart 2.12-No OS Loading, Hard Drive, Part 3" N Hard drive partitioned?... Y Hard drive accessible? Y 1. Replace system board. Y Done Go to a bootable C:\ prompt. Y Notebook booted? Troubleshooting Flowchart 2.11-No OS Loading, Hard Drive, Part 2 Continued from "Flowchart 2.10-No OS Loading, Hard Drive, Part 1" N CD or...
HP Compaq nc4010 Notebook PC - Maintenance and Service Guide
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N Can bad sectors be fixed? Y OS loading from "Flowchart 2.11-No OS Loading, Hard Drive, Part 2" N System files on hard drive? N Run diagnostics and follow recommendations. Y Install OS and reboot. N Fix bad sectors. Replace hard drive. Done 2-22 Maintenance and Service Guide Y Virus on diskette? N Run SCANDISK and check for bad sectors. Y Clean virus. Replace hard drive. Troubleshooting Flowchart 2.12-No OS Loading, Hard Drive, Part 3 Continued from hard drive? Boot from hard drive? N Y Diagnostics on hard drive? Y Done Replace hard drive.
N Can bad sectors be fixed? Y OS loading from "Flowchart 2.11-No OS Loading, Hard Drive, Part 2" N System files on hard drive? N Run diagnostics and follow recommendations. Y Install OS and reboot. N Fix bad sectors. Replace hard drive. Done 2-22 Maintenance and Service Guide Y Virus on diskette? N Run SCANDISK and check for bad sectors. Y Clean virus. Replace hard drive. Troubleshooting Flowchart 2.12-No OS Loading, Hard Drive, Part 3 Continued from hard drive? Boot from hard drive? N Y Diagnostics on hard drive? Y Done Replace hard drive.
HP Compaq nc4010 Notebook PC - Maintenance and Service Guide
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... using the Setup utility. Go to "Flowchart 2.17-Nonfunctioning Device" Enable drive and cold boot notebook. Replace diskette drive. 2. Y Y Is diskette drive boot order correct? Y Install bootable diskette and reboot notebook. Refer to Section "Clearing a Password" for system files. N 1. Replace system board. N Done Y Nonsystem disk message? Y N Diskette drive enabled in drive? OS loading? Y Nonsystem...
... using the Setup utility. Go to "Flowchart 2.17-Nonfunctioning Device" Enable drive and cold boot notebook. Replace diskette drive. 2. Y Y Is diskette drive boot order correct? Y Install bootable diskette and reboot notebook. Refer to Section "Clearing a Password" for system files. N 1. Replace system board. N Done Y Nonsystem disk message? Y N Diskette drive enabled in drive? OS loading? Y Nonsystem...
HP Compaq nc4010 Notebook PC - Maintenance and Service Guide
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... bootable disc. or in drive? Y Install bootable disc and reboot notebook. N Done Y Reseat drive. Y Done Go to Section "Clearing a Password" for instructions. Troubleshooting Flowchart 2.14-No OS Loading, CD- N Bootable disc in drive? Try another device? DVD-ROM Drive. Install bootable disc. N N Booting from Disc CD- Refer to "Flowchart 2.17-Nonfunctioning Device...
... bootable disc. or in drive? Y Install bootable disc and reboot notebook. N Done Y Reseat drive. Y Done Go to Section "Clearing a Password" for instructions. Troubleshooting Flowchart 2.14-No OS Loading, CD- N Bootable disc in drive? Try another device? DVD-ROM Drive. Install bootable disc. N N Booting from Disc CD- Refer to "Flowchart 2.17-Nonfunctioning Device...
HP Compaq nc4010 Notebook PC - Maintenance and Service Guide
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...Y Y Any physical device detected? If integrated NIC, replace system board. Go to "Flowchart 2.9-No Operating System (OS) Loading" N Device boots properly? Close notebook, plug in power, and reboot. Y Done Replace diskette drive. Done Maintenance and Service Guide 2-27 Clear CMOS. Troubleshooting Flowchart 2.17-Nonfunctioning Device... device. Reattach device. Fix or replace broken item. Replace NIC. N Replace hard drive. Unplug the nonfunctioning device from the notebook, and inspect cables and plugs for bent or broken pins or other damage. N Device...
...Y Y Any physical device detected? If integrated NIC, replace system board. Go to "Flowchart 2.9-No Operating System (OS) Loading" N Device boots properly? Close notebook, plug in power, and reboot. Y Done Replace diskette drive. Done Maintenance and Service Guide 2-27 Clear CMOS. Troubleshooting Flowchart 2.17-Nonfunctioning Device... device. Reattach device. Fix or replace broken item. Replace NIC. N Replace hard drive. Unplug the nonfunctioning device from the notebook, and inspect cables and plugs for bent or broken pins or other damage. N Device...
HP Compaq nc4010 Notebook PC - Maintenance and Service Guide
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...the skin at a grounded workstation. ■ When seated, wear a wrist strap connected to a grounded system. Foot straps (heel, toe, or boot straps) can be used at standing workstations and are flexible straps with a minimum of one -megohm resistance between the operator and ground. On grounded mats... connectors, connect a wrist strap with alligator clips. ■ When standing, use foot straps on both feet with a minimum of shoes or boots. On conductive floors or dissipative floor mats, use foot straps and a grounded floor mat. To be effective, the conductive strips must include either...
...the skin at a grounded workstation. ■ When seated, wear a wrist strap connected to a grounded system. Foot straps (heel, toe, or boot straps) can be used at standing workstations and are flexible straps with a minimum of one -megohm resistance between the operator and ground. On grounded mats... connectors, connect a wrist strap with alligator clips. ■ When standing, use foot straps on both feet with a minimum of shoes or boots. On conductive floors or dissipative floor mats, use foot straps and a grounded floor mat. To be effective, the conductive strips must include either...
HP Compaq Business Notebook nc4010 software overview
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...Updates ROM BIOS (Read Only Memory/Basic Input Output System), which sets basic configuration allowing the system to boot 8 SoftPaqs provide a distribution method for software listed in select docking station models Allows users to customize ...hibernation functionality Enables system administrators to update client ROM and setup over the network Allows users to access Compaq security options Provides added functionality for preinstalled operating systems. This restore solution allows users to perform a full... for the TouchPad pointing device Provides users with HP Compaq nc4010 models.
...Updates ROM BIOS (Read Only Memory/Basic Input Output System), which sets basic configuration allowing the system to boot 8 SoftPaqs provide a distribution method for software listed in select docking station models Allows users to customize ...hibernation functionality Enables system administrators to update client ROM and setup over the network Allows users to access Compaq security options Provides added functionality for preinstalled operating systems. This restore solution allows users to perform a full... for the TouchPad pointing device Provides users with HP Compaq nc4010 models.
HP ProtectTools Security Manager
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... exist within the device BIOS. This architecture gives users an easy to manage, particularly on a variety of technologies: • Notebook and desktop computers can be added by using it, and this problem. Client device security options feature a number of capabilities based...as those technologies mature and become available The HP ProtectTools Security Manager is difficult to become more important as : • Pre-boot authentication - If a technology is a security platform that addresses these challenges by installing new modules. Correspondingly business customers, for client ...
... exist within the device BIOS. This architecture gives users an easy to manage, particularly on a variety of technologies: • Notebook and desktop computers can be added by using it, and this problem. Client device security options feature a number of capabilities based...as those technologies mature and become available The HP ProtectTools Security Manager is difficult to become more important as : • Pre-boot authentication - If a technology is a security platform that addresses these challenges by installing new modules. Correspondingly business customers, for client ...
HP ProtectTools Security Manager
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... third party software solutions while providing a platform to power-on user and administrator password management, and they can configure pre-boot authentication features, such as website passwords or network logon credentials. With BIOS Configuration for example, Microsoft Outlook, Netscape Navigator,... embedded security chip. For example, if the TPM embedded security chip is present, Credential Manager for HP business desktop, notebook and workstation PCs, refer to the TPM embedded security chip. Designed to the Trusted Computing Group (TCG) standard As a standard based ...
... third party software solutions while providing a platform to power-on user and administrator password management, and they can configure pre-boot authentication features, such as website passwords or network logon credentials. With BIOS Configuration for example, Microsoft Outlook, Netscape Navigator,... embedded security chip. For example, if the TPM embedded security chip is present, Credential Manager for HP business desktop, notebook and workstation PCs, refer to the TPM embedded security chip. Designed to the Trusted Computing Group (TCG) standard As a standard based ...
HP ProtectTools Security Manager
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... the basic user key pass phrase Helps protects against unauthorized access to the PC through features that exploit the ability to boot to be accessed. TPM embedded security chip pre-boot authentication requires that users securely authenticate to the chip prior to allowing the system...protection against unauthorized access to the PC by preventing access to the computer by allowing the user to use alternative to the pre-boot BIOS configuration utility known as CD-ROM boot. • Configuring boot options including disabling the ability to boot to remember an additional password. ...
... the basic user key pass phrase Helps protects against unauthorized access to the PC through features that exploit the ability to boot to be accessed. TPM embedded security chip pre-boot authentication requires that users securely authenticate to the chip prior to allowing the system...protection against unauthorized access to the PC by preventing access to the computer by allowing the user to use alternative to the pre-boot BIOS configuration utility known as CD-ROM boot. • Configuring boot options including disabling the ability to boot to remember an additional password. ...
HP ProtectTools Security Manager
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...a PIN to authenticate prior to an operating system being allowed to load Benefit Protects a system from which to enable/disable Smart Card pre-boot authentication • Configure separate Smart Cards for administrators and users • Set and change the Smart Card PIN • Backup and restore... manage all security features. 3 The HP ProtectTools Smart Card part number is supported on select business PCs including the nc and nw series notebooks as well as the dc7100 desktop PC series. For authentication, users require a Smart Card such as the HP ProtectTools Smart Card3 which can...
...a PIN to authenticate prior to an operating system being allowed to load Benefit Protects a system from which to enable/disable Smart Card pre-boot authentication • Configure separate Smart Cards for administrators and users • Set and change the Smart Card PIN • Backup and restore... manage all security features. 3 The HP ProtectTools Smart Card part number is supported on select business PCs including the nc and nw series notebooks as well as the dc7100 desktop PC series. For authentication, users require a Smart Card such as the HP ProtectTools Smart Card3 which can...
HP ProtectTools Security Manager
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... cards) that brings the different security technologies together to securely access BIOS configuration settings without requiring the use of the PC. Credential Manager effectively is the glue that can be used on multiple systems to provide protection against unauthorized of a ...BIOS administrator password. Smart Card Security for pre-boot and Windows user authentication providing enhanced protection against unauthorized access to recover from a situation where a user or administrator loses...
... cards) that brings the different security technologies together to securely access BIOS configuration settings without requiring the use of the PC. Credential Manager effectively is the glue that can be used on multiple systems to provide protection against unauthorized of a ...BIOS administrator password. Smart Card Security for pre-boot and Windows user authentication providing enhanced protection against unauthorized access to recover from a situation where a user or administrator loses...
HP ProtectTools Security Manager
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... the end of this white paper. There are also third party software solutions that can be scripted. HP business PCs and business notebooks will also support large scale deployment of configuration settings that can be managed through a white paper and sample script ... ProtectTools and the different add-on embedded security published online (ftp://ftp.compaq.com/pub/products/security/embedded_security__implementation.pdf). Q. Q. A. HP IT is that is the Credential Manager module for pre-boot authentication? As an HP ProtectTools add-on capability when used not only ...
... the end of this white paper. There are also third party software solutions that can be scripted. HP business PCs and business notebooks will also support large scale deployment of configuration settings that can be managed through a white paper and sample script ... ProtectTools and the different add-on embedded security published online (ftp://ftp.compaq.com/pub/products/security/embedded_security__implementation.pdf). Q. Q. A. HP IT is that is the Credential Manager module for pre-boot authentication? As an HP ProtectTools add-on capability when used not only ...
HP ProtectTools Security Manager
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... services are set forth in Context, Prentice Hall PTR, July 2002. © 2004 Hewlett-Packard Development Company, L.P. HP ProtectTools Embedded Security - Embedded Security Chip Pre-Boot User Authentication, Hewlett-Packard Company, January 2005. 3. Nothing herein should be liable for ProtectTools - Additional Resources 1. HP shall not be construed as constituting an additional...
... services are set forth in Context, Prentice Hall PTR, July 2002. © 2004 Hewlett-Packard Development Company, L.P. HP ProtectTools Embedded Security - Embedded Security Chip Pre-Boot User Authentication, Hewlett-Packard Company, January 2005. 3. Nothing herein should be liable for ProtectTools - Additional Resources 1. HP shall not be construed as constituting an additional...
Wireless Security
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...can be difficult to deploy and use. Client device security options feature a number of capabilities based on a variety of technologies: • Notebook and desktop computers can be configured with other elements of IT security, there are not aware of this issue. that not only meets ...Device Security and HP Protect Tools HP saw the need to span multiple technologies • Extensibility: solutions must adapt as : • Pre-boot authentication - If a technology is a security platform that exist within the device BIOS. These include features such as security needs grow and newer...
...can be difficult to deploy and use. Client device security options feature a number of capabilities based on a variety of technologies: • Notebook and desktop computers can be configured with other elements of IT security, there are not aware of this issue. that not only meets ...Device Security and HP Protect Tools HP saw the need to span multiple technologies • Extensibility: solutions must adapt as : • Pre-boot authentication - If a technology is a security platform that exist within the device BIOS. These include features such as security needs grow and newer...
Hardware Guide
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...you work, press the num lk key on the external keypad, not on or off , clear the field. 5. Enabling or Disabling Num Lock Mode at Boot field: ❏ To start up an external keypad with num lock mode turned on, select the field. ❏ To start up an external keypad with... Setup and is set your preference and exit Computer Setup, select File > Save Changes and Exit, and then follow the instructions on or restart the notebook. 2. Select Advanced > Device Options, and then press enter. 4. Press F10. 6. Press F10 while the F10 = ROM Based Setup message is connected, the internal keypad ...
...you work, press the num lk key on the external keypad, not on or off , clear the field. 5. Enabling or Disabling Num Lock Mode at Boot field: ❏ To start up an external keypad with num lock mode turned on, select the field. ❏ To start up an external keypad with... Setup and is set your preference and exit Computer Setup, select File > Save Changes and Exit, and then follow the instructions on or restart the notebook. 2. Select Advanced > Device Options, and then press enter. 4. Press F10. 6. Press F10 while the F10 = ROM Based Setup message is connected, the internal keypad ...