Maintenance and Service Guide
Page 3
... Connector Module 2-48 Removing the Motherboard ...2-50 Replacing Components on a Bottom Case 2-59 Repairing the BIOS IC...2-61 Removing Other Components...2-63 Troubleshooting and Diagnostics 3-1 Support Service Partners...3-2 Troubleshooting ...3-3 Diagnostic Tools ...3-18 Replaceable Parts...4-1 Reference Information 5-1 Password Removal Policy...5-2 Hewlett-Packard Display Quality Statement 5-3 Service Notes and Obsolete Parts ...5-5 Service Manual iii
... Connector Module 2-48 Removing the Motherboard ...2-50 Replacing Components on a Bottom Case 2-59 Repairing the BIOS IC...2-61 Removing Other Components...2-63 Troubleshooting and Diagnostics 3-1 Support Service Partners...3-2 Troubleshooting ...3-3 Diagnostic Tools ...3-18 Replaceable Parts...4-1 Reference Information 5-1 Password Removal Policy...5-2 Hewlett-Packard Display Quality Statement 5-3 Service Notes and Obsolete Parts ...5-5 Service Manual iii
Maintenance and Service Guide
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... that are provided with the updates. Installation utilities and instructions for BIOS passwords-so record these directions exactly or you might damage the notebook. Update the notebook's BIOS as follows: 1. Connect the AC adapter to reset the notebook. Select Start > Programs (or All Programs) > Hewlett-Packard > Notebook > HP e-DiagTools > e-DiagTools for all 3 methods. In Windows, exit any...
... that are provided with the updates. Installation utilities and instructions for BIOS passwords-so record these directions exactly or you might damage the notebook. Update the notebook's BIOS as follows: 1. Connect the AC adapter to reset the notebook. Select Start > Programs (or All Programs) > Hewlett-Packard > Notebook > HP e-DiagTools > e-DiagTools for all 3 methods. In Windows, exit any...
Maintenance and Service Guide
Page 101
...to check default boot order. Make sure CD/DVD is restricted to certain sites. If notebook boots from CD in floppy drive. Password removal is installed and connected correctly. Use BIOS Setup to check default boot order. Make sure CD is installed and connected correctly. Use... Tools tab in BIOS Setup. Remove and reinstall hard drive. Check battery contacts. Power Service Manual ...
...to check default boot order. Make sure CD/DVD is restricted to certain sites. If notebook boots from CD in floppy drive. Password removal is installed and connected correctly. Use BIOS Setup to check default boot order. Make sure CD is installed and connected correctly. Use... Tools tab in BIOS Setup. Remove and reinstall hard drive. Check battery contacts. Power Service Manual ...
Maintenance and Service Guide
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... 3-3-3-3 3-3-4-1 3-3-4-3 3-4-1-1 3-4-1-2 3-4-1-3 3-4-2-2 3-4-2-3 3-4-2-4 3-4-3-2 3-4-3-3 3-4-3-4 3-4-4-1 3-4-4-2 3-4-4-3 Service Manual POST Description Enable Non-Maskable Interrupts (NMIs) Initialize Extended BIOS Data Area Test and initialize PS/2 mouse Initialize floppy controller Determine number of ATA drives (optional) Initialize hard-disk controllers Initialize local-bus hard-disk ... POST POST done-prepare to boot OS Terminate QuietBoot (optional) Check password (optional) Initialize ACPI BIOS Prepare Boot Initialize SMBIOS Initialize PnP Option ROMs Clear parity checkers Display MultiBoot ...
... 3-3-3-3 3-3-4-1 3-3-4-3 3-4-1-1 3-4-1-2 3-4-1-3 3-4-2-2 3-4-2-3 3-4-2-4 3-4-3-2 3-4-3-3 3-4-3-4 3-4-4-1 3-4-4-2 3-4-4-3 Service Manual POST Description Enable Non-Maskable Interrupts (NMIs) Initialize Extended BIOS Data Area Test and initialize PS/2 mouse Initialize floppy controller Determine number of ATA drives (optional) Initialize hard-disk controllers Initialize local-bus hard-disk ... POST POST done-prepare to boot OS Terminate QuietBoot (optional) Check password (optional) Initialize ACPI BIOS Prepare Boot Initialize SMBIOS Initialize PnP Option ROMs Clear parity checkers Display MultiBoot ...
Maintenance and Service Guide
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... any Setup changes made since last save, and then exits and reboots Does not affect password, date, or time changes Restores default settings, and remains in Setup Does not affect password, date, or time changes Updating the Notebook's BIOS Hewlett-Packard might from a network server Default 1. Removable Device 3. Service Manual Troubleshooting and Diagnostics 3-35...
... any Setup changes made since last save, and then exits and reboots Does not affect password, date, or time changes Restores default settings, and remains in Setup Does not affect password, date, or time changes Updating the Notebook's BIOS Hewlett-Packard might from a network server Default 1. Removable Device 3. Service Manual Troubleshooting and Diagnostics 3-35...
Service Manual
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... Module 2-48 Removing the Motherboard ...2-50 Replacing Components on a Bottom Case 2-59 Repairing the BIOS IC ...2-61 Removing Other Components ...2-63 Troubleshooting and Diagnostics 3-1 Support by Authorized Service Providers 3-1 Troubleshooting ...3-2 Diagnostic Tools ...3-18 Replaceable Parts...4-1 Reference Information 5-1 Password Removal Policy ...5-1 Hewlett-Packard Display Quality Statement 5-2 Service Notes and Obsolete Parts 5-4 Service Manual...
... Module 2-48 Removing the Motherboard ...2-50 Replacing Components on a Bottom Case 2-59 Repairing the BIOS IC ...2-61 Removing Other Components ...2-63 Troubleshooting and Diagnostics 3-1 Support by Authorized Service Providers 3-1 Troubleshooting ...3-2 Diagnostic Tools ...3-18 Replaceable Parts...4-1 Reference Information 5-1 Password Removal Policy ...5-1 Hewlett-Packard Display Quality Statement 5-2 Service Notes and Obsolete Parts 5-4 Service Manual...
Service Manual
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... in the BIOS Setup utility-except for BIOS passwords-so record these directions exactly or you make an Internet connection from the HP Business Support Web site (www.hp.com/go/bizsupport). In some cases, however, you might damage the notebook. Using e-DiagTools for Windows Caution The BIOS update completely replaces the previous BIOS, so follow...
... in the BIOS Setup utility-except for BIOS passwords-so record these directions exactly or you make an Internet connection from the HP Business Support Web site (www.hp.com/go/bizsupport). In some cases, however, you might damage the notebook. Using e-DiagTools for Windows Caution The BIOS update completely replaces the previous BIOS, so follow...
Service Manual
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Repair Center: Likely Causes Hard drive. Repair Center: Comments If notebook boots from floppy drive, check for disk in floppy drive. Symptom Sluggish startup or shutdown. Verify proper ownership, then follow removal procedure...connected. Service Manual Troubleshooting and Diagnostics 3-7 Error message such as "Invalid system disk" or "Auto IDE error". Password forgotten. Power No power. Call Center: Suggestions Use Tools tab in BIOS Setup. Check boot order in disk's Properties sheet to optimize hard disk. Hard drive. User must call Technical Support...
Repair Center: Likely Causes Hard drive. Repair Center: Comments If notebook boots from floppy drive, check for disk in floppy drive. Symptom Sluggish startup or shutdown. Verify proper ownership, then follow removal procedure...connected. Service Manual Troubleshooting and Diagnostics 3-7 Error message such as "Invalid system disk" or "Auto IDE error". Password forgotten. Power No power. Call Center: Suggestions Use Tools tab in BIOS Setup. Check boot order in disk's Properties sheet to optimize hard disk. Hard drive. User must call Technical Support...
Service Manual
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...IRQs. Initialize BIOS Data Area. Enable Non-Maskable Interrupts (NMIs). Test and initialize PS/2 mouse. Fix up hardware interrupt vectors. Clear Boot flag. Check password (optional). Initialize... PnP Option ROMs. Service Manual Troubleshooting and Diagnostics 3-21 Test keyboard. Test extended memory. Jump to boot OS. Set up Power Management. Check for multi-processor boards. Initialize coprocessor if present. Late POST device initialization. Detect and install external RS232 ports. Configure non-MCD IDE controllers. Initialize PC...
...IRQs. Initialize BIOS Data Area. Enable Non-Maskable Interrupts (NMIs). Test and initialize PS/2 mouse. Fix up hardware interrupt vectors. Clear Boot flag. Check password (optional). Initialize... PnP Option ROMs. Service Manual Troubleshooting and Diagnostics 3-21 Test keyboard. Test extended memory. Jump to boot OS. Set up Power Management. Check for multi-processor boards. Initialize coprocessor if present. Late POST device initialization. Detect and install external RS232 ports. Configure non-MCD IDE controllers. Initialize PC...
Service Manual
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... accented characters. Removable Device 3. Built-in LAN Updating the Notebook's BIOS Hewlett-Packard might from a network server. Disables the internal pointing devices when an external pointing device is shut down. Requires the administrator password for USB mouse, keyboard, and floppy drive during startup.... Built-in LAN provides diskless boot from time to time provide updates to the notebook's BIOS. Restores default settings, and remains in Setup....
... accented characters. Removable Device 3. Built-in LAN Updating the Notebook's BIOS Hewlett-Packard might from a network server. Disables the internal pointing devices when an external pointing device is shut down. Requires the administrator password for USB mouse, keyboard, and floppy drive during startup.... Built-in LAN provides diskless boot from time to time provide updates to the notebook's BIOS. Restores default settings, and remains in Setup....
Reference Guide
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... > Control Panel > Performance and Maintenance > Power Options. 4. Basic Operation Securing Your Notebook Securing Your Notebook To set up password protection You can lock the notebook these ways: • If a One-Touch button is assigned to prompt for a password when the notebook exits Standby. See details on the BIOS Setup Utility in Windows as well as through the...
... > Control Panel > Performance and Maintenance > Power Options. 4. Basic Operation Securing Your Notebook Securing Your Notebook To set up password protection You can lock the notebook these ways: • If a One-Touch button is assigned to prompt for a password when the notebook exits Standby. See details on the BIOS Setup Utility in Windows as well as through the...
Reference Guide
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... can change the notebook (and drive) password. From the Security menu, enable Internal hard disk drive lock. 5. CAUTION Basic Operation Securing Your Notebook To lock the hard disk drive The notebook enables you to lock its internal hard disk drive to save and exit BIOS Setup. 26 Reference ...Guide When you enable hard disk drive lock, the current BIOS user password (or administrator password if that is encoded on...
... can change the notebook (and drive) password. From the Security menu, enable Internal hard disk drive lock. 5. CAUTION Basic Operation Securing Your Notebook To lock the hard disk drive The notebook enables you to lock its internal hard disk drive to save and exit BIOS Setup. 26 Reference ...Guide When you enable hard disk drive lock, the current BIOS user password (or administrator password if that is encoded on...
Reference Guide
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... 1. Does not affect password, date, or time changes. Does not affect password, date, or time changes. Shows if an administrator password is set. Troubleshooting and Maintenance Configuring the Notebook Setting User Password is Administrator Password is Set User Password Set Administrator Password Require Password on the hard disk... Devices CD-ROM Drive Built-in Setup. Move the entries to set , change , or clear the administrator password, which protects BIOS Setup settings. Built-in LAN Setting Save Changes and Exit Discard Changes and Exit Get Default Values Exit Menu ...
... 1. Does not affect password, date, or time changes. Does not affect password, date, or time changes. Shows if an administrator password is set. Troubleshooting and Maintenance Configuring the Notebook Setting User Password is Administrator Password is Set User Password Set Administrator Password Require Password on the hard disk... Devices CD-ROM Drive Built-in Setup. Move the entries to set , change , or clear the administrator password, which protects BIOS Setup settings. Built-in LAN Setting Save Changes and Exit Discard Changes and Exit Get Default Values Exit Menu ...
Reference Guide
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... 5 low power warning, 32 operating time, 33, 78 release latch, 4, 7 safety, 98 saving power, 33 status lights, 32 troubleshooting, 77 BIOS password, 24 BIOS Setup utility Boot menu, 86 Exit menu, 86 external display settings, 85 Main menu, 85 Security menu, 86 using, 84 black list (modem), ..., 26 replacing hard disk, 61 DVD drive location, 2, 5 playing movies, 23 setting region code, 23 troubleshooting, 67 encryption, 39 ergonomics, 10 Exit menu (BIOS), 86 extended memory, 85 external monitor port, 3 location, 6 files, protecting, 26 floppy disk drive location, 3, 6 USB, 81 Fn key + Back Space...
... 5 low power warning, 32 operating time, 33, 78 release latch, 4, 7 safety, 98 saving power, 33 status lights, 32 troubleshooting, 77 BIOS password, 24 BIOS Setup utility Boot menu, 86 Exit menu, 86 external display settings, 85 Main menu, 85 Security menu, 86 using, 84 black list (modem), ..., 26 replacing hard disk, 61 DVD drive location, 2, 5 playing movies, 23 setting region code, 23 troubleshooting, 67 encryption, 39 ergonomics, 10 Exit menu (BIOS), 86 extended memory, 85 external monitor port, 3 location, 6 files, protecting, 26 floppy disk drive location, 3, 6 USB, 81 Fn key + Back Space...
Reference Guide
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...on button, location, 2, 5 One-Touch buttons location, 2, 5 using, 20 overheating, 70 parallel port location, 3, 6 troubleshooting, 80 password, 24 PC Card slots, location, 3, 6 PC Cards installing, 48 saving power, 34 stopping, 49 troubleshooting, 76 PC2100 DDR-266 RAM, 73 PCMCIA cards, 48 plug requirements, 97 port... indicator lights, 38 location, 3, 6 laser safety, 98 lights LAN port, 38 status, 2, 5 LPT1 port, 3, 6 Main menu (BIOS), 85 maintenance notebook configuration, 84 memory adding, 57 extended, 85 PC2100 DDR-266, 73 removing, 59 troubleshooting, 73 video, 85 mini-PCI location, 4, 7...
...on button, location, 2, 5 One-Touch buttons location, 2, 5 using, 20 overheating, 70 parallel port location, 3, 6 troubleshooting, 80 password, 24 PC Card slots, location, 3, 6 PC Cards installing, 48 saving power, 34 stopping, 49 troubleshooting, 76 PC2100 DDR-266 RAM, 73 PCMCIA cards, 48 plug requirements, 97 port... indicator lights, 38 location, 3, 6 laser safety, 98 lights LAN port, 38 status, 2, 5 LPT1 port, 3, 6 Main menu (BIOS), 85 maintenance notebook configuration, 84 memory adding, 57 extended, 85 PC2100 DDR-266, 73 removing, 59 troubleshooting, 73 video, 85 mini-PCI location, 4, 7...
Reference Guide
Page 118
...drive lock, 26 Kensington lock, 3, 6, 25, 55 Norton AntiVirus, 25 Security menu (BIOS), 86 serial port location, 3 troubleshooting, 80 setting up, 10 Standby mode and display life... 5 suspending and display life, 28 resuming and, 82 troubleshooting, 82 S-video port, 3, 6 taskbar PC Card, 49 temperature, overheating, 70 1394 devices, connecting, 52 1394 port, 52 timeouts, computer, 31...voltage requirements, 97 volume adjusting, 19 troubleshooting, 66 volume control, 3, 5 Windows key, 21 password, 24 setting up, 13 wireless communication Bluetooth, 43 configuring (Bluetooth), 44 indicator light, 2,...
...drive lock, 26 Kensington lock, 3, 6, 25, 55 Norton AntiVirus, 25 Security menu (BIOS), 86 serial port location, 3 troubleshooting, 80 setting up, 10 Standby mode and display life... 5 suspending and display life, 28 resuming and, 82 troubleshooting, 82 S-video port, 3, 6 taskbar PC Card, 49 temperature, overheating, 70 1394 devices, connecting, 52 1394 port, 52 timeouts, computer, 31...voltage requirements, 97 volume adjusting, 19 troubleshooting, 66 volume control, 3, 5 Windows key, 21 password, 24 setting up, 13 wireless communication Bluetooth, 43 configuring (Bluetooth), 44 indicator light, 2,...