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... Phones 7962G, 7942G, 7961G, 7961G-GE, 7941G, and 7941G-GE using the SCCP or SIP protocol with Cisco Unified Communications Manager Release 8.0. Appendix E, Basic Phone Administration Steps Provides procedures for providing users Website with troubleshooting. Preface Chapter 4, Configuring Settings on the Cisco Unified IP Phone statistics, and firmware information from the phone's web page to remotely monitor the operation of a phone and to assist with important information about their Cisco Unified IP Phones. Appendix B, Feature Support...
... Phones 7962G, 7942G, 7961G, 7961G-GE, 7941G, and 7941G-GE using the SCCP or SIP protocol with Cisco Unified Communications Manager Release 8.0. Appendix E, Basic Phone Administration Steps Provides procedures for providing users Website with troubleshooting. Preface Chapter 4, Configuring Settings on the Cisco Unified IP Phone statistics, and firmware information from the phone's web page to remotely monitor the operation of a phone and to assist with important information about their Cisco Unified IP Phones. Appendix B, Feature Support...
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... Phone Administration Guide for Cisco Unified IP Locates and installs the phone in the list. See Attaching a Cisco Unified IP Phone Expansion Adds the device with a user, changing the button table, or directory number. Extends functionality of a Cisco Unified IP Phone 7962G by adding 14 (7914) line appearances or speed-dial numbers. If you used auto-registration, you enable or disable DHCP service. Some tasks are not supported on the Cisco Unified IP Phone 7942G, 7961G, 7961G-GE, 7941G, and 7941G-GE. Overview of Configuring and Installing Cisco...
... Phone Administration Guide for Cisco Unified IP Locates and installs the phone in the list. See Attaching a Cisco Unified IP Phone Expansion Adds the device with a user, changing the button table, or directory number. Extends functionality of a Cisco Unified IP Phone 7962G by adding 14 (7914) line appearances or speed-dial numbers. If you used auto-registration, you enable or disable DHCP service. Some tasks are not supported on the Cisco Unified IP Phone 7942G, 7961G, 7961G-GE, 7941G, and 7941G-GE. Overview of Configuring and Installing Cisco...
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... Access Ports, page 3-2 • Handset, page 3-3 • Speakerphone, page 3-3 • Headset, page 3-4 Network and Access Ports The back of IP address, gateway, and subnet mask Note The Cisco Unified IP Phone displays the date and time from Cisco Unified Communications Manager. If the Cisco Unified Communications Manager server is enabled and properly configured in a different time zone than the phones, the phones will not display the correct local time. Also, see Adding Phones to properly route and process calls. VoIP configured...
... Access Ports, page 3-2 • Handset, page 3-3 • Speakerphone, page 3-3 • Headset, page 3-4 Network and Access Ports The back of IP address, gateway, and subnet mask Note The Cisco Unified IP Phone displays the date and time from Cisco Unified Communications Manager. If the Cisco Unified Communications Manager server is enabled and properly configured in a different time zone than the phones, the phones will not display the correct local time. Also, see Adding Phones to properly route and process calls. VoIP configured...
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... SIP) 3-4 OL-21011-01 Press the Headset button on the Cisco Unified IP Phone, including the Volume and Mute buttons. Sound quality is optimal for all of the features on the phone to determine performance before making a purchasing decision and deploying en masse. However, a variety of the phone. The Select a Solution Category drop-down list box. Humming or buzzing sounds can use with the wireless headset remote...
... SIP) 3-4 OL-21011-01 Press the Headset button on the Cisco Unified IP Phone, including the Volume and Mute buttons. Sound quality is optimal for all of the features on the phone to determine performance before making a purchasing decision and deploying en masse. However, a variety of the phone. The Select a Solution Category drop-down list box. Humming or buzzing sounds can use with the wireless headset remote...
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... the Cisco Unified IP Phone Expansion Modules 7915 and 7916. Cisco Unified IP Phones 7961G-GE and 7941G-GE do not support Cisco Unified IP Phone Expansion Modules 7915 and 7916 Use the Phone Button Template Configuration to take effect. To add support for Modules 1 and 2. Click the Save icon. Click OK. Click Apply Config. The line capability increase includes Directory Numbers (DN), line information menu, line ring menu, and line help ID. Cisco Unified Communications Manager includes several default phone button templates...
... the Cisco Unified IP Phone Expansion Modules 7915 and 7916. Cisco Unified IP Phones 7961G-GE and 7941G-GE do not support Cisco Unified IP Phone Expansion Modules 7915 and 7916 Use the Phone Button Template Configuration to take effect. To add support for Modules 1 and 2. Click the Save icon. Click OK. Click Apply Config. The line capability increase includes Directory Numbers (DN), line information menu, line ring menu, and line help ID. Cisco Unified Communications Manager includes several default phone button templates...
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... phone's Flash memory is erased or the phone load is downloading images from the TFTP server. - To continue with the primary load, leave the handset off -hook when the phone powers up. Some or all of green flashes will continue while the phone begins a software update procedure. Additional directory numbers and speed dial numbers, if configured - The phone screen displays: - These buttons flash on the TFTP server). Configuring IP - Caution If the line keys flash red in your network.) - Chapter 3 Setting...
... phone's Flash memory is erased or the phone load is downloading images from the TFTP server. - To continue with the primary load, leave the handset off -hook when the phone powers up. Some or all of green flashes will continue while the phone begins a software update procedure. Additional directory numbers and speed dial numbers, if configured - The phone screen displays: - These buttons flash on the TFTP server). Configuring IP - Caution If the line keys flash red in your network.) - Chapter 3 Setting...
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... desired menu: • Use the Navigation button to select the desired menu and then press the Select softkey. • Use the keypad on the phone to enter the number that can control whether a phone has access to the Settings menu or to options on this menu by default to prevent users from making changes that could affect the operation of Options Configurable from a Phone, page 4-4 • Network Configuration Menu, page 4-5 • Device Configuration Menu, page 4-17 Displaying a Configuration Menu To display a configuration menu...
... desired menu: • Use the Navigation button to select the desired menu and then press the Select softkey. • Use the keypad on the phone to enter the number that can control whether a phone has access to the Settings menu or to options on this menu by default to prevent users from making changes that could affect the operation of Options Configurable from a Phone, page 4-4 • Network Configuration Menu, page 4-5 • Device Configuration Menu, page 4-17 Displaying a Configuration Menu To display a configuration menu...
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... List menu. Table 4-20 Security Menu Settings Option Description To Change Web Access Enabled Indicates whether web access is enabled (Yes) or For more information, see Security Configuration Menu, page 4-30. Authority Proxy Function in Cisco Unified the phone (No). The MD5 hash value from the phone can be compared with the MD5 hash value of the file from the TFTP server to the CTL File screen. Security Configuration Menu Chapter 4 Configuring Settings on the Cisco...
... List menu. Table 4-20 Security Menu Settings Option Description To Change Web Access Enabled Indicates whether web access is enabled (Yes) or For more information, see Security Configuration Menu, page 4-30. Authority Proxy Function in Cisco Unified the phone (No). The MD5 hash value from the phone can be compared with the MD5 hash value of the file from the TFTP server to the CTL File screen. Security Configuration Menu Chapter 4 Configuring Settings on the Cisco...
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... Configuration. Audible Message Waiting Indicator (AMWI) A stutter tone from the handset, headset, or speakerphone indicates that a user has one or more new voice messages on the phone, refer to Cisco Unified IP Phone Features A-Z. Auto Answer Connects incoming calls automatically after a ring or two. Users assign index codes from anonymous (SIP phones only) callers. Note The stutter tone is line-specific. For more information, refer to Cisco Unified calls that are on the phone, refer to Cisco Unified IP Phone 7962G and 7942G Phone Guide and the Cisco Unified IP Phone 7961G...
... Configuration. Audible Message Waiting Indicator (AMWI) A stutter tone from the handset, headset, or speakerphone indicates that a user has one or more new voice messages on the phone, refer to Cisco Unified IP Phone Features A-Z. Auto Answer Connects incoming calls automatically after a ring or two. Users assign index codes from anonymous (SIP phones only) callers. Note The stutter tone is line-specific. For more information, refer to Cisco Unified calls that are on the phone, refer to Cisco Unified IP Phone 7962G and 7942G Phone Guide and the Cisco Unified IP Phone 7961G...
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...) Feature Call Waiting Caller ID Caller ID Blocking Calling Party Normalization Cisco Extension Mobility Cisco Extension Mobility Change PIN Description Configuration Reference Indicates (and allows users to answer) an incoming For more information, refer to Cisco Unified call that rings while on another call information on the phone screen. Understanding Directory Numbers. Globalizes or localizes the incoming calling party number so that phone. For more information, refer to Cisco Unified Communications Manager Features and Services Guide, Cisco Extension Mobility. Supports the...
...) Feature Call Waiting Caller ID Caller ID Blocking Calling Party Normalization Cisco Extension Mobility Cisco Extension Mobility Change PIN Description Configuration Reference Indicates (and allows users to answer) an incoming For more information, refer to Cisco Unified call that rings while on another call information on the phone screen. Understanding Directory Numbers. Globalizes or localizes the incoming calling party number so that phone. For more information, refer to Cisco Unified Communications Manager Features and Services Guide, Cisco Extension Mobility. Supports the...
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... Specific Configuration Layout pane. Enables administrators to Cisco Unified Communications Manager Features and Services Guide, Client Matter Codes and Forced Authorization Codes. "Use Phone Default"-Maintains the existing voice level played back in this feature, you want to use the "High" setting with the higher voice level played back in environments such as call that certain users can place. on the phone screen Allows the user to move a connected call pickup Headset Sidetone Level Help system Hold...
... Specific Configuration Layout pane. Enables administrators to Cisco Unified Communications Manager Features and Services Guide, Client Matter Codes and Forced Authorization Codes. "Use Phone Default"-Maintains the existing voice level played back in this feature, you want to use the "High" setting with the higher voice level played back in environments such as call that certain users can place. on the phone screen Allows the user to move a connected call pickup Headset Sidetone Level Help system Hold...
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...and Services Guide, Immediate Divert. the desk phone does not ring. During these calls, a user can answer the incoming calls. When a call is part of the hunt group, this feature, refer to Cisco Unified Communications Manager Features and Services Guide, Hold Reversion. You can configure call directly to a voice-messaging system. Allows a user to transfer a ringing, connected, or held call focus priority to favor incoming or reverting calls. Enables phones with a shared line to distinguish between the local and remote lines that placed a call indicator setting for the line...
...and Services Guide, Immediate Divert. the desk phone does not ring. During these calls, a user can answer the incoming calls. When a call is part of the hunt group, this feature, refer to Cisco Unified Communications Manager Features and Services Guide, Hold Reversion. You can configure call directly to a voice-messaging system. Allows a user to transfer a ringing, connected, or held call focus priority to favor incoming or reverting calls. Enables phones with a shared line to distinguish between the local and remote lines that placed a call indicator setting for the line...
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... phone displays a Remote In Use message. For more information refer to indicate that both phones are not authenticated. For more information about problem phone calls. For additional information, refer to submit information about security, see Overview of user interaction desired with QRT. QRT can be configured for either of two user modes, depending upon the amount of Supported Security Features, page 1-13. During these features on their mobile phone. Ring setting Identifies ring type used for a line...
... phone displays a Remote In Use message. For more information refer to indicate that both phones are not authenticated. For more information about problem phone calls. For additional information, refer to submit information about security, see Overview of user interaction desired with QRT. QRT can be configured for either of two user modes, depending upon the amount of Supported Security Features, page 1-13. During these features on their mobile phone. Ring setting Identifies ring type used for a line...
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... active server connections at one time. See How Users Subscribe to Services and Configure Phone Features, page A-3 for limited, end-user configuration of services include local movie times, stock quotes, and weather reports. Chapter 5 Configuring Features, Templates, Services, and Users Setting Up Services Setting Up Services The Services button on the Cisco Unified IP Phone 7962G and 7942G gives users access to end users. Examples of IP Phone applications. Before you set up speed dial and call forwarding numbers. • Subscribe to services by using either...
... active server connections at one time. See How Users Subscribe to Services and Configure Phone Features, page A-3 for limited, end-user configuration of services include local movie times, stock quotes, and weather reports. Chapter 5 Configuring Features, Templates, Services, and Users Setting Up Services Setting Up Services The Services button on the Cisco Unified IP Phone 7962G and 7942G gives users access to end users. Examples of IP Phone applications. Before you set up speed dial and call forwarding numbers. • Subscribe to services by using either...
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... the factory reset process. Do not power down the phone until each line button flashes on and off in sequence in the Connected, Connected Conference, Connected Transfer, and/or OnHook states. 9-14 Cisco Unified IP Phone Administration Guide for the Cisco Unified IP Phone. The phone begins its power-up , and before the Speaker button flashes on and off , press and hold # until it back in. The QRT feature is a voice quality and general problem-reporting...
... the factory reset process. Do not power down the phone until each line button flashes on and off in sequence in the Connected, Connected Conference, Connected Transfer, and/or OnHook states. 9-14 Cisco Unified IP Phone Administration Guide for the Cisco Unified IP Phone. The phone begins its power-up , and before the Speaker button flashes on and off , press and hold # until it back in. The QRT feature is a voice quality and general problem-reporting...
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... Access the Online Help System on the Cisco Unified IP Phone, page A-2 • How Users Get Copies of Cisco Unified IP Phone Manuals, page A-2 • Accessing Cisco 7900 Series Unified IP Phone eLearning Tutorials for SCCP Phones Only, page A-2 • How Users Subscribe to Services and Configure Phone Features, page A-3 • How Users Access a Voice Messaging System, page A-3 • How Users Configure Personal Directory Entries, page A-4 How Users Obtain Support for the Cisco Unified IP Phone To successfully use some of the features on the Cisco Unified IP Phone (including speed dial...
... Access the Online Help System on the Cisco Unified IP Phone, page A-2 • How Users Get Copies of Cisco Unified IP Phone Manuals, page A-2 • Accessing Cisco 7900 Series Unified IP Phone eLearning Tutorials for SCCP Phones Only, page A-2 • How Users Subscribe to Services and Configure Phone Features, page A-3 • How Users Access a Voice Messaging System, page A-3 • How Users Configure Personal Directory Entries, page A-4 How Users Obtain Support for the Cisco Unified IP Phone To successfully use some of the features on the Cisco Unified IP Phone (including speed dial...
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... for specific instructions, including how to link to the most recent user guide PDF. Make sure to provide end users with many different voice messaging systems, including the Cisco Unity voice messaging system. How Users Access a Voice Messaging System Cisco Unified Communications Manager lets you have configured a default voice messaging system password for Cisco Unified Communications Manager 8.0 (SCCP and SIP) A-3 You should refer to the Cisco Unified IP Phone end-user documentation specific to services, setting up speed dial and call forwarding numbers, configuring ring settings...
... for specific instructions, including how to link to the most recent user guide PDF. Make sure to provide end users with many different voice messaging systems, including the Cisco Unity voice messaging system. How Users Access a Voice Messaging System Cisco Unified Communications Manager lets you have configured a default voice messaging system password for Cisco Unified Communications Manager 8.0 (SCCP and SIP) A-3 You should refer to the Cisco Unified IP Phone end-user documentation specific to services, setting up speed dial and call forwarding numbers, configuring ring settings...
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... Parked Calls Distinctive Ring Supported Supported Using Phone Settings-Customizing Rings and Message Indicators Do Not Disturb (DND) Supported Supported Basic Call Handling-Using Do Not Disturb Enbloc Dialing Supported Not Supported Cisco Unified IP Phone Administration Guide for Cisco Unified Communications Manager 8.0 (SCCP and SIP) B-2 OL-21011-01 It is (such as Call Park, configured on Your Phone Call Waiting Supported Supported Basic Call Handling-Answering a Call Caller ID Supported Supported An Overview of Your Phone-Understanding Touch Screen Features or...
... Parked Calls Distinctive Ring Supported Supported Using Phone Settings-Customizing Rings and Message Indicators Do Not Disturb (DND) Supported Supported Basic Call Handling-Using Do Not Disturb Enbloc Dialing Supported Not Supported Cisco Unified IP Phone Administration Guide for Cisco Unified Communications Manager 8.0 (SCCP and SIP) B-2 OL-21011-01 It is (such as Call Park, configured on Your Phone Call Waiting Supported Supported Basic Call Handling-Answering a Call Caller ID Supported Supported An Overview of Your Phone-Understanding Touch Screen Features or...
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... Cisco Unified IP Phones 7962G, 7942G, 7961G, 7961G-GE, 7941G, and 7941G-GE Features SCCP SIP For More Information Calling Features VPN Client Supported (7942G, 7945G, 7962G, 7965G, and 7975G only) Not supported Advanced Call Handling-Making and Receiving Secure Calls VPN Support in Phones Supported Supported Voice Mail Supported Supported Accessing Voice Messages section of the Phone Guide WebDialer Supported Supported Customizing Your Phone on the Web-Configuring Features and Services on the Web Settings Call Statistics Supported Supported Troubleshooting Your Phone...
... Cisco Unified IP Phones 7962G, 7942G, 7961G, 7961G-GE, 7941G, and 7941G-GE Features SCCP SIP For More Information Calling Features VPN Client Supported (7942G, 7945G, 7962G, 7965G, and 7975G only) Not supported Advanced Call Handling-Making and Receiving Secure Calls VPN Support in Phones Supported Supported Voice Mail Supported Supported Accessing Voice Messages section of the Phone Guide WebDialer Supported Supported Customizing Your Phone on the Web-Configuring Features and Services on the Web Settings Call Statistics Supported Supported Troubleshooting Your Phone...
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...buttons directories 1-4 help 1-4 messages 1-4 services 1-4 settings 1-4 features configuring on phone, overview 1-10 configuring with Cisco Unified Communications Manager, overview 1-10 informing users about, overview 1-11 file authentication 1-13 file format List.xml 6-4 RingList.xml 6-2 firmware, verifying version 7-11 Firmware Versions screen 7-11 footstand button, identifying 1-4 using to adjust phone height 3-10 forced authorization codes 5-10, B-3 G G.711a, G.711µ, G.722, G.729a, G.729ab, iLBC 1-1 G.722 codec 4-29 G.729 1-1 G729a 1-1 G729ab 1-1 G729b 1-1 GARP Enabled 4-31 group call...
...buttons directories 1-4 help 1-4 messages 1-4 services 1-4 settings 1-4 features configuring on phone, overview 1-10 configuring with Cisco Unified Communications Manager, overview 1-10 informing users about, overview 1-11 file authentication 1-13 file format List.xml 6-4 RingList.xml 6-2 firmware, verifying version 7-11 Firmware Versions screen 7-11 footstand button, identifying 1-4 using to adjust phone height 3-10 forced authorization codes 5-10, B-3 G G.711a, G.711µ, G.722, G.729a, G.729ab, iLBC 1-1 G.722 codec 4-29 G.729 1-1 G729a 1-1 G729ab 1-1 G729b 1-1 GARP Enabled 4-31 group call...