Phone Guide
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...enter a number if necessary, and speak after dialing a number. Transfer a call to the speaker Press or , then or headset during a call hang up /cancel call forwarding Clear Delete records or settings Close Close the current window ConfList View conference participants Confrn... Erase Reset settings to their respective owners. Redial a number Press Redial. OL-16994-01 QUICK REFERENCE Cisco Unified IP Phone 7961G/7961G-GE and 7941G/7941G-GE for Cisco Unified Communications Manager 6.1(3) (SCCP and SIP) Softkey Definitions Phone Screen Icons Button Icons Common Phone Tasks ...
...enter a number if necessary, and speak after dialing a number. Transfer a call to the speaker Press or , then or headset during a call hang up /cancel call forwarding Clear Delete records or settings Close Close the current window ConfList View conference participants Confrn... Erase Reset settings to their respective owners. Redial a number Press Redial. OL-16994-01 QUICK REFERENCE Cisco Unified IP Phone 7961G/7961G-GE and 7941G/7941G-GE for Cisco Unified Communications Manager 6.1(3) (SCCP and SIP) Softkey Definitions Phone Screen Icons Button Icons Common Phone Tasks ...
Phone Guide
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...) Line in Do Not Disturb (BLF feature) Idle intercom line One-way intercom call Two-way intercom call Audio or Video Mode Handset in use Headset in use Speakerphone in use Message waiting Authenticated call Encrypted call BLF- remote call on hold Connected call Incoming call Off-hook On-hook Shared... hold RmLstC Drop the last party added to edit (SIP only) Option selected Feature enabled Button Icons Messages Services Help Directories Settings Volume Speaker Mute Headset
...) Line in Do Not Disturb (BLF feature) Idle intercom line One-way intercom call Two-way intercom call Audio or Video Mode Handset in use Headset in use Speakerphone in use Message waiting Authenticated call Encrypted call BLF- remote call on hold Connected call Incoming call Off-hook On-hook Shared... hold RmLstC Drop the last party added to edit (SIP only) Option selected Feature enabled Button Icons Messages Services Help Directories Settings Volume Speaker Mute Headset
Phone Guide
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Using a Handset, Headset, and Speakerphone 55 Obtaining a Headset 56 Using AutoAnswer 56 Using Call Logs and Directories 57 Using Call Logs 57 Directory Dialing 59 Using Corporate Directory on Your Phone 59 Using ... the Web 72 Controlling Line Settings on the Web 73 Setting Up Phones and Access Lists for Mobile Connect 75 Using Cisco WebDialer 78 Understanding Additional Configuration Options 80 Troubleshooting Your Phone 82 General Troubleshooting 82 Viewing Phone Administration Data 83 Cisco Unified IP Phone 7961G/7961G-GE and 7941G/7941G-GE for Cisco Unified Communications Manager 6.1(3) 7
Using a Handset, Headset, and Speakerphone 55 Obtaining a Headset 56 Using AutoAnswer 56 Using Call Logs and Directories 57 Using Call Logs 57 Directory Dialing 59 Using Corporate Directory on Your Phone 59 Using ... the Web 72 Controlling Line Settings on the Web 73 Setting Up Phones and Access Lists for Mobile Connect 75 Using Cisco WebDialer 78 Understanding Additional Configuration Options 80 Troubleshooting Your Phone 82 General Troubleshooting 82 Viewing Phone Administration Data 83 Cisco Unified IP Phone 7961G/7961G-GE and 7941G/7941G-GE for Cisco Unified Communications Manager 6.1(3) 7
Phone Guide
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...18. Use your missed calls See Using Call Logs and Directories, page 57. View your phone as a speakerphone See Using a Handset, Headset, and Speakerphone, page 55. Make calls See Placing a Call-Basic Options, page 24. Mute calls See Using Mute, page 31. Make... 12. Set up speed dialing See Speed Dialing, page 42. Connect your phone after it completely for Cisco Unified Communications Manager 6.1(3) 9 Cisco Unified IP Phone 7961G/7961G-GE and 7941G/7941G-GE for a solid understanding of the features available on hold See Using Hold and Resume, page 30.
...18. Use your missed calls See Using Call Logs and Directories, page 57. View your phone as a speakerphone See Using a Handset, Headset, and Speakerphone, page 55. Make calls See Placing a Call-Basic Options, page 24. Mute calls See Using Mute, page 31. Make... 12. Set up speed dialing See Speed Dialing, page 42. Connect your phone after it completely for Cisco Unified Communications Manager 6.1(3) 9 Cisco Unified IP Phone 7961G/7961G-GE and 7941G/7941G-GE for a solid understanding of the features available on hold See Using Hold and Resume, page 30.
Phone Guide
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... phones or two-way radios, some audio noise may need to these sections for the external device, or use cables with the Cisco Unified IP Phone: Cisco recommends the use external devices with a better shield and connector. • Shorten the length of external devices, cables, and connectors... The system will not function until power is dependent on the quality of these devices and their proximity to other devices such as headsets) that are attached using the Service or Emergency Calling Service dialing. Power Outage Your accessibility to emergency service through the phone is ...
... phones or two-way radios, some audio noise may need to these sections for the external device, or use cables with the Cisco Unified IP Phone: Cisco recommends the use external devices with a better shield and connector. • Shorten the length of external devices, cables, and connectors... The system will not function until power is dependent on the quality of these devices and their proximity to other devices such as headsets) that are attached using the Service or Emergency Calling Service dialing. Power Outage Your accessibility to emergency service through the phone is ...
Phone Guide
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... export, distribute or use only external speakers, microphones, and headsets that are fully compliant with U.S. and local laws, return this URL: www.cisco.com/go/accessibility Cisco Unified IP Phone 7961G/7961G-GE and 7941G/7941G-GE for compliance with applicable laws and regulations. You can find ...more information about Cisco accessibility features at http://www.access.gpo.gov/bis/ear/...
... export, distribute or use only external speakers, microphones, and headsets that are fully compliant with U.S. and local laws, return this URL: www.cisco.com/go/accessibility Cisco Unified IP Phone 7961G/7961G-GE and 7941G/7941G-GE for compliance with applicable laws and regulations. You can find ...more information about Cisco accessibility features at http://www.access.gpo.gov/bis/ear/...
Phone Guide
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Your phone may show 10/100/1000. 113656 7 5 Access port (10/1001 PC) 6 Handset port 7 Headset port 8 Footstand button 12 OL-16994-01 If that is not the case, refer to the graphics and table below to connect your new Cisco Unified IP Phone to -DC power supply 3 AC power cord 4 Network port (10/1001 SW) 1. Connecting Your Phone Your system administrator will likely connect your phone. 8 1 AUX 10/100 SW 10/100 PC DC48V + 2 3 4 6 5 1 DC adaptor port (DC48V) 2 AC-to the corporate IP telephony network.
Your phone may show 10/100/1000. 113656 7 5 Access port (10/1001 PC) 6 Handset port 7 Headset port 8 Footstand button 12 OL-16994-01 If that is not the case, refer to the graphics and table below to connect your new Cisco Unified IP Phone to -DC power supply 3 AC power cord 4 Network port (10/1001 SW) 1. Connecting Your Phone Your system administrator will likely connect your phone. 8 1 AUX 10/100 SW 10/100 PC DC48V + 2 3 4 6 5 1 DC adaptor port (DC48V) 2 AC-to the corporate IP telephony network.
Phone Guide
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... electric lights, being near electric motors, large PC monitors. Nevertheless, it to the headset port on Cisco Unified IP Phones. For information about headsets, see: http://www.vxicorp.com/cisco http://www.plantronics.com http://www.jabra.com 14 OL-16994-01 You might ask ... audio noise may be caused by your phone displays a confirmation message, hang up. Cisco recommends that customers test the headsets that a particular headset would be used for Auto-Registered Phones Support). Cisco Systems recommends the use with TAPS, pick up the handset, enter the TAPS extension...
... electric lights, being near electric motors, large PC monitors. Nevertheless, it to the headset port on Cisco Unified IP Phones. For information about headsets, see: http://www.vxicorp.com/cisco http://www.plantronics.com http://www.jabra.com 14 OL-16994-01 You might ask ... audio noise may be caused by your phone displays a confirmation message, hang up. Cisco recommends that customers test the headsets that a particular headset would be used for Auto-Registered Phones Support). Cisco Systems recommends the use with TAPS, pick up the handset, enter the TAPS extension...
Phone Guide
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... lit. Using a Handset, Headset, and Speakerphone, page 55 Toggles the speakerphone on , the button is on or off . When Using Mute, page 31 the microphone is muted, the button is on -hook). The Cisco Unified IP Phone 7961G/7961G-GE supports one to six lines and the Cisco Unified IP Phone 7941G/7941G-GE supports one to...
... lit. Using a Handset, Headset, and Speakerphone, page 55 Toggles the speakerphone on , the button is on or off . When Using Mute, page 31 the microphone is muted, the button is on -hook). The Cisco Unified IP Phone 7961G/7961G-GE supports one to six lines and the Cisco Unified IP Phone 7941G/7941G-GE supports one to...
Phone Guide
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...Using Call Logs, page 57 Place a call when another call log 1. is active (using a headset Press and enter a number. Using Hold and Resume, page 30 3. To call using the same line) 2. see your Cisco Unified IP Phone. Enter a number. Tips • You can dial on your system administrator for... more information, see your phone tries to anticipate the number you want to it and go off -hook. 24 OL-16994-01 Using a Handset, Headset, and Speakerphone, page ...
...Using Call Logs, page 57 Place a call when another call log 1. is active (using a headset Press and enter a number. Using Hold and Resume, page 30 3. To call using the same line) 2. see your Cisco Unified IP Phone. Enter a number. Tips • You can dial on your system administrator for... more information, see your phone tries to anticipate the number you want to it and go off -hook. 24 OL-16994-01 Using a Handset, Headset, and Speakerphone, page ...
Phone Guide
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... 55 Note The primary line is picked up even if a call is ringing Using Hold and Resume, to ... Answer with a headset Press , if unlit. Using a Handset, Headset, and Speakerphone, page 55 Switch from a connected call Press Answer, or if the call is ringing on another line. system Sending...Ask your system administrator about options to a voice message Press iDivert. The primary line is picked up even if a call is already Using a Handset, Headset, lit, press Answer or (flashing). Answering a Call You can answer a call by lifting the handset, or you want to answer a new call...
... 55 Note The primary line is picked up even if a call is ringing Using Hold and Resume, to ... Answer with a headset Press , if unlit. Using a Handset, Headset, and Speakerphone, page 55 Switch from a connected call Press Answer, or if the call is ringing on another line. system Sending...Ask your system administrator about options to a voice message Press iDivert. The primary line is picked up even if a call is already Using a Handset, Headset, lit, press Answer or (flashing). Answering a Call You can answer a call by lifting the handset, or you want to answer a new call...
Phone Guide
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...another Press EndCall. Ask your cellular Set up Mobile Connect and answer phone or other remote destinations. If you want to keep headset mode active, press EndCall. Hang up while using the speakerphone Press or EndCall. destination When you enable Mobile Connect: Managing ... and remote destinations receive calls simultaneously. • When you answer the call on one call on the same line Cisco Unified IP Phone 7961G/7961G-GE and 7941G/7941G-GE for more information. Ending a Call To end a call, hang up one remote destination, the other remote destinations ...
...another Press EndCall. Ask your cellular Set up Mobile Connect and answer phone or other remote destinations. If you want to keep headset mode active, press EndCall. Hang up while using the speakerphone Press or EndCall. destination When you enable Mobile Connect: Managing ... and remote destinations receive calls simultaneously. • When you answer the call on one call on the same line Cisco Unified IP Phone 7961G/7961G-GE and 7941G/7941G-GE for more information. Ending a Call To end a call, hang up one remote destination, the other remote destinations ...
Phone Guide
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...want to is resumed. Press Resume. If a single call is ringing on a call Then... 1. Press . Press . Cisco Unified IP Phone 7961G/7961G-GE and 7941G/7941G-GE for the line that you can use the Navigation button to scroll to ... Make sure the call that you want to... on a different line press (flashing). Any active call is not automatically highlighted, use Mute with the handset, speakerphone, or a headset. Press for Cisco Unified Communications Manager 6.1(3) 31 Switch between Hold Reversion alerts. Using Mute With Mute enabled, you want to it. Press Answer, or...
...want to is resumed. Press Resume. If a single call is ringing on a call Then... 1. Press . Press . Cisco Unified IP Phone 7961G/7961G-GE and 7941G/7941G-GE for the line that you can use the Navigation button to scroll to ... Make sure the call that you want to... on a different line press (flashing). Any active call is not automatically highlighted, use Mute with the handset, speakerphone, or a headset. Press for Cisco Unified Communications Manager 6.1(3) 31 Switch between Hold Reversion alerts. Using Mute With Mute enabled, you want to it. Press Answer, or...
Phone Guide
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... in continues simultaneously. Any current call activity that your active call on hold. 40 OL-16994-01 When using either the handset, headset or speaker. If the recipient's handset or headset is in use, the audio is Look for the or calling from a secure phone phone screen. The one intercom line at...
... in continues simultaneously. Any current call activity that your active call on hold. 40 OL-16994-01 When using either the handset, headset or speaker. If the recipient's handset or headset is in use, the audio is Look for the or calling from a secure phone phone screen. The one intercom line at...
Phone Guide
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... be sure your phone system is configured to go on your phone (this setting is not user controllable. Cisco Unified IP Phone 7961G/7961G-GE and 7941G/7941G-GE for assistance. Press to go off . Check with a handset, headset, or speakerphone. Lift it to toggle speakerphone mode on another line. Many of the controls on -hook...
... be sure your phone system is configured to go on your phone (this setting is not user controllable. Cisco Unified IP Phone 7961G/7961G-GE and 7941G/7941G-GE for assistance. Press to go off . Check with a handset, headset, or speakerphone. Lift it to toggle speakerphone mode on another line. Many of the controls on -hook...
Phone Guide
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.... If your phone answers incoming calls automatically after invoking a dial tone. Tip AutoAnswer is disabled when Do Not Disturb is in headset mode, calls will be answered automatically only if is enabled, your phone is set up . • Press New Call or ...Dial to ... Press Save to use AutoAnswer if you must manually answer them . or six-wire headset jacks. For information about purchasing headsets, see Headset Information, page 14. Then... speakerphone or headset) during a call Adjust the volume level for a call Press during a call . illuminated) even To...
.... If your phone answers incoming calls automatically after invoking a dial tone. Tip AutoAnswer is disabled when Do Not Disturb is in headset mode, calls will be answered automatically only if is enabled, your phone is set up . • Press New Call or ...Dial to ... Press Save to use AutoAnswer if you must manually answer them . or six-wire headset jacks. For information about purchasing headsets, see Headset Information, page 14. Then... speakerphone or headset) during a call Adjust the volume level for a call Press during a call . illuminated) even To...
Phone Guide
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...and a new voice mail message. You can also adjust the ringer volume for Press while the handset is in the cradle and the headset and the phone ringer speakerphone buttons are off. Log in to your phone 1. Log in to your handset works 1. Choose > User ... displaying a steady light on the handset light strip. Choose a phone line or the default ring setting. 3. Cisco Unified IP Phone 7961G/7961G-GE and 7941G/7941G-GE for Cisco Unified Communications Manager 6.1(3) 63 Changing Phone Settings Changing Phone Settings You can customize your message indicator settings. (See ...
...and a new voice mail message. You can also adjust the ringer volume for Press while the handset is in the cradle and the headset and the phone ringer speakerphone buttons are off. Log in to your phone 1. Log in to your handset works 1. Choose > User ... displaying a steady light on the handset light strip. Choose a phone line or the default ring setting. 3. Cisco Unified IP Phone 7961G/7961G-GE and 7941G/7941G-GE for Cisco Unified Communications Manager 6.1(3) 63 Changing Phone Settings Changing Phone Settings You can customize your message indicator settings. (See ...
Phone Guide
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... system uses. If you receive voice messages on your handset, headset, or speakerphone when you place a call to your new voice messages Then... Press and follow the voice instructions. If a menu appears on other lines. Cisco Unified IP Phone 7961G/7961G-GE and 7941G/7941G-GE for : • A stutter tone from your screen, choose an appropriate...
... system uses. If you receive voice messages on your handset, headset, or speakerphone when you place a call to your new voice messages Then... Press and follow the voice instructions. If a menu appears on other lines. Cisco Unified IP Phone 7961G/7961G-GE and 7941G/7941G-GE for : • A stutter tone from your screen, choose an appropriate...
Phone Guide
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... light strip 18 securing in cradle 13 using 55 hanging up, options for 29 headset answering calls with 28 audio quality 14 button, identifying 18 hanging up with 29 mode 55 obtaining 56 headset performance, general 14 help button, description of 18 help, using 22 hold and ...hunt groups, logging out 45 I icons for call states 19 for lines 19 idle 19 installing, Cisco Unified IP Phone 12 intercom calls 40 intercom line 19, 20 K keypad description of 18 L language (locale) settings 72 Cisco Unified IP Phone 7961G/7961G-GE and 7941G/7941G-GE for Cisco Unified Communications Manager 6.1(3) 87
... light strip 18 securing in cradle 13 using 55 hanging up, options for 29 headset answering calls with 28 audio quality 14 button, identifying 18 hanging up with 29 mode 55 obtaining 56 headset performance, general 14 help button, description of 18 help, using 22 hold and ...hunt groups, logging out 45 I icons for call states 19 for lines 19 idle 19 installing, Cisco Unified IP Phone 12 intercom calls 40 intercom line 19, 20 K keypad description of 18 L language (locale) settings 72 Cisco Unified IP Phone 7961G/7961G-GE and 7941G/7941G-GE for Cisco Unified Communications Manager 6.1(3) 87