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... Files and Profile Files 17 Interacting with the DHCP Server 18 Wireless Network and Access Point Configuration 19 Understanding the Phone Startup Process 21 Setting Up Cisco Wireless IP Phones 1 Preparing to Install the Cisco Wireless IP Phone 7920 1 Network Requirements 2 Phone Configuration Tasks 2 Configuring IP Phones in Cisco CallManager 6 Adding Phones to the Cisco CallManager Database 7 Adding Phones with Auto-Registration 8 Cisco Wireless IP Phone 7920 Administration Guide for Cisco CallManager Release 4.0 and 4.1 6 OL-7104-01
... Files and Profile Files 17 Interacting with the DHCP Server 18 Wireless Network and Access Point Configuration 19 Understanding the Phone Startup Process 21 Setting Up Cisco Wireless IP Phones 1 Preparing to Install the Cisco Wireless IP Phone 7920 1 Network Requirements 2 Phone Configuration Tasks 2 Configuring IP Phones in Cisco CallManager 6 Adding Phones to the Cisco CallManager Database 7 Adding Phones with Auto-Registration 8 Cisco Wireless IP Phone 7920 Administration Guide for Cisco CallManager Release 4.0 and 4.1 6 OL-7104-01
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... the Cisco 7920 Phone Type 11 Re-registering the Phone Using the Cisco 7920 Phone Type 12 Installing the Cisco Wireless IP Phone 7920 13 Safety and Performance Information 14 Providing Power to the Cisco IP Phone 17 Installing or Removing the Phone Battery 17 Charging the Battery 19 Using the Desktop Charger 21 Powering On the Wireless IP Phone 7920 23 Active and Standby Phone Modes 24 Startup Settings for a Network Without...
... the Cisco 7920 Phone Type 11 Re-registering the Phone Using the Cisco 7920 Phone Type 12 Installing the Cisco Wireless IP Phone 7920 13 Safety and Performance Information 14 Providing Power to the Cisco IP Phone 17 Installing or Removing the Phone Battery 17 Charging the Battery 19 Using the Desktop Charger 21 Powering On the Wireless IP Phone 7920 23 Active and Standby Phone Modes 24 Startup Settings for a Network Without...
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... History Window 36 Troubleshooting the Network Connection for the Cisco 7920 Configuration Utility 37 5 C H A P T E R Configuring Network Profiles on the Cisco Wireless IP Phone 7920 1 Accessing Network Profile Settings on the Phone 2 Displaying the Network Profile Menu 2 Configuring Network Profile Settings 3 Modifying DHCP Settings 4 Enabling or Disabling DHCP 5 Configuring Static Settings 6 Guidelines for Editing Settings in the Network Profile Menu 8 Configuring TFTP Option 9 Configuring Wireless Settings for the Profile 10 Displaying...
... History Window 36 Troubleshooting the Network Connection for the Cisco 7920 Configuration Utility 37 5 C H A P T E R Configuring Network Profiles on the Cisco Wireless IP Phone 7920 1 Accessing Network Profile Settings on the Phone 2 Displaying the Network Profile Menu 2 Configuring Network Profile Settings 3 Modifying DHCP Settings 4 Enabling or Disabling DHCP 5 Configuring Static Settings 6 Guidelines for Editing Settings in the Network Profile Menu 8 Configuring TFTP Option 9 Configuring Wireless Settings for the Profile 10 Displaying...
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... the Wireless Network Configuration on the Cisco Wireless IP Phone 1 Displaying the Network Configuration Menu 2 Verifying the Current Configuration Settings 3 Viewing the Current Configuration 5 Viewing the Media Access Control Address 5 Verifying Wireless Settings 6 Performing a Site Survey Verification 7 Site Survey Verification 8 Using the Cisco Wireless IP Phone 7920 Site Survey Utility 9 Requirements for an Optimal Wireless Voice Environment 10 7 C H A P T E R Configuring Features, Templates, Services, and Users 1 Configuring Cisco Wireless IP Phones in Cisco...
... the Wireless Network Configuration on the Cisco Wireless IP Phone 1 Displaying the Network Configuration Menu 2 Verifying the Current Configuration Settings 3 Viewing the Current Configuration 5 Viewing the Media Access Control Address 5 Verifying Wireless Settings 6 Performing a Site Survey Verification 7 Site Survey Verification 8 Using the Cisco Wireless IP Phone 7920 Site Survey Utility 9 Requirements for an Optimal Wireless Voice Environment 10 7 C H A P T E R Configuring Features, Templates, Services, and Users 1 Configuring Cisco Wireless IP Phones in Cisco...
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... Cisco Wireless IP Phone 7920 1 Resolving Startup and Connectivity Problems 2 Symptom: The Cisco Wireless IP Phone Does Not Complete the Normal Start Up Process 2 Symptom: The Cisco Wireless IP Phone Does Not Associate with a Cisco Aironet Access Point 3 Verifying Access Point Settings 3 Symptom: The Cisco Wireless IP Phone Does Not Register with Cisco CallManager 5 Registering the Phone with Cisco CallManager 5 Checking Network Connectivity 6 Verifying TFTP Server Settings 6 Verifying IP Addressing 7 Verifying DNS Settings 8 Verifying Cisco CallManager Settings 8 Cisco Wireless IP Phone 7920...
... Cisco Wireless IP Phone 7920 1 Resolving Startup and Connectivity Problems 2 Symptom: The Cisco Wireless IP Phone Does Not Complete the Normal Start Up Process 2 Symptom: The Cisco Wireless IP Phone Does Not Associate with a Cisco Aironet Access Point 3 Verifying Access Point Settings 3 Symptom: The Cisco Wireless IP Phone Does Not Register with Cisco CallManager 5 Registering the Phone with Cisco CallManager 5 Checking Network Connectivity 6 Verifying TFTP Server Settings 6 Verifying IP Addressing 7 Verifying DNS Settings 8 Verifying Cisco CallManager Settings 8 Cisco Wireless IP Phone 7920...
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...Cisco Wireless IP Phone Resets Unexpectedly 11 Verifying Access Point Settings 11 Identifying Intermittent Network Outages 12 Verifying DHCP Settings 12 Verifying Voice VLAN Configuration 12 Verifying that the Phones Have Not Been Intentionally Reset 13 Eliminating DNS or Other Connectivity Errors 13 Symptom: The Cisco Wireless IP Phone...16 Delays in Voice Conversation While Roaming 16 Phone Loses Connection with Cisco CallManager While Roaming 16 General Troubleshooting Information 17 Troubleshooting Tips for the Cisco Wireless IP Phone 7920 17 Logging Information for Troubleshooting 20 Using a...
...Cisco Wireless IP Phone Resets Unexpectedly 11 Verifying Access Point Settings 11 Identifying Intermittent Network Outages 12 Verifying DHCP Settings 12 Verifying Voice VLAN Configuration 12 Verifying that the Phones Have Not Been Intentionally Reset 13 Eliminating DNS or Other Connectivity Errors 13 Symptom: The Cisco Wireless IP Phone...16 Delays in Voice Conversation While Roaming 16 Phone Loses Connection with Cisco CallManager While Roaming 16 General Troubleshooting Information 17 Troubleshooting Tips for the Cisco Wireless IP Phone 7920 17 Logging Information for Troubleshooting 20 Using a...
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... Network Errors 31 Security Errors 32 Where to Go for More Troubleshooting Information 32 Providing Information to Users By Using a Website 1 How Wireless IP Phones Operate 1 How Users Get Copies of Cisco IP Phone Manuals 3 How Users Configure Phone Features and Services 3 How Users Access Voice Messages 4 Supporting International Users 1 Physical and Operating Environment Specifications 1 Cisco Wireless IP Phone 7920 Administration Guide for Cisco...
... Network Errors 31 Security Errors 32 Where to Go for More Troubleshooting Information 32 Providing Information to Users By Using a Website 1 How Wireless IP Phones Operate 1 How Users Get Copies of Cisco IP Phone Manuals 3 How Users Configure Phone Features and Services 3 How Users Access Voice Messages 4 Supporting International Users 1 Physical and Operating Environment Specifications 1 Cisco Wireless IP Phone 7920 Administration Guide for Cisco...
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Many of the tasks involve configuring network settings and affect the phone's ability to understand, install, configure, and manage the Cisco Wireless IP Phone 7920 on the wireless network. Cisco Wireless IP Phone 7920 Administration Guide for end-users of the close interaction between the Cisco Wireless IP Phone 7920 and Cisco CallManager, these tasks require familiarity with Cisco CallManager Release 3.3 or later. Preface Overview Cisco Wireless IP Phone 7920 Administration Guide provides the information you need to...
Many of the tasks involve configuring network settings and affect the phone's ability to understand, install, configure, and manage the Cisco Wireless IP Phone 7920 on the wireless network. Cisco Wireless IP Phone 7920 Administration Guide for end-users of the close interaction between the Cisco Wireless IP Phone 7920 and Cisco CallManager, these tasks require familiarity with Cisco CallManager Release 3.3 or later. Preface Overview Cisco Wireless IP Phone 7920 Administration Guide provides the information you need to...
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...-over-IP (VoIP) network. Because of the complexity of the tasks required prior to installation Chapter 3, "Setting Up Cisco Wireless IP Phones" Describes how to properly and safely install and configure the Cisco Wireless IP Phone 7920 on your network Chapter 4, "Using the Cisco 7920 Configuration Utility" Describes how to install and use the Cisco 7920 Configuration Utility to import and export configuration files for the Cisco Wireless IP Phone Chapter 5, "Configuring Network...
...-over-IP (VoIP) network. Because of the complexity of the tasks required prior to installation Chapter 3, "Setting Up Cisco Wireless IP Phones" Describes how to properly and safely install and configure the Cisco Wireless IP Phone 7920 on your network Chapter 4, "Using the Cisco 7920 Configuration Utility" Describes how to install and use the Cisco 7920 Configuration Utility to import and export configuration files for the Cisco Wireless IP Phone Chapter 5, "Configuring Network...
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..., and Firmware Information on the Cisco Wireless IP Phone 7920" Explains how to view phone configuration status, network statistics, and firmware information from the Cisco Wireless IP Phone Chapter 9, "Troubleshooting the Cisco Wireless Provides tips for troubleshooting the IP Phone 7920" Cisco Wireless IP Phone Appendix A, "Providing Information to Users By Provides suggestions for setting up a website for Using a Website" providing users with important information about their Cisco Wireless IP Phone Appendix B, "Supporting International Users...
..., and Firmware Information on the Cisco Wireless IP Phone 7920" Explains how to view phone configuration status, network statistics, and firmware information from the Cisco Wireless IP Phone Chapter 9, "Troubleshooting the Cisco Wireless Provides tips for troubleshooting the IP Phone 7920" Cisco Wireless IP Phone Appendix A, "Providing Information to Users By Provides suggestions for setting up a website for Using a Website" providing users with important information about their Cisco Wireless IP Phone Appendix B, "Supporting International Users...
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... and operating public and private internets and intranets. Cisco Wireless IP Phone 7920 Administration Guide for engineering professionals involved in boldface. A nonquoted set of in boldface screen font. You can view current offerings at this URL: http://www.cisco.com/en/US/learning/index.html Document Conventions This ... in -depth online resources. You can access the Internet Protocol Journal at this URL: http://www.cisco.com/ipj • World-class networking training is a quarterly journal published by vertical bars. You can access Packet magazine at this URL: http://...
... and operating public and private internets and intranets. Cisco Wireless IP Phone 7920 Administration Guide for engineering professionals involved in boldface. A nonquoted set of in boldface screen font. You can view current offerings at this URL: http://www.cisco.com/en/US/learning/index.html Document Conventions This ... in -depth online resources. You can access the Internet Protocol Journal at this URL: http://www.cisco.com/ipj • World-class networking training is a quarterly journal published by vertical bars. You can access Packet magazine at this URL: http://...
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... on the Cisco Wireless IP Phone 7920 Chapter 1 An Overview of the Cisco Wireless IP Phone 7920 • Call-handling features such as forward, transfer, hold, call park, conference, call pickup, and group pickup • Configurable softkey for access to your personal phone book or IP phone service • Choice of four network profiles • Choice of the IP network. Related Topics • Configuring Network Profile Settings, page...
... on the Cisco Wireless IP Phone 7920 Chapter 1 An Overview of the Cisco Wireless IP Phone 7920 • Call-handling features such as forward, transfer, hold, call park, conference, call pickup, and group pickup • Configurable softkey for access to your personal phone book or IP phone service • Choice of four network profiles • Choice of the IP network. Related Topics • Configuring Network Profile Settings, page...
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... 5-3 Cisco Wireless IP Phone 7920 Administration Guide for the phone. • Cisco 7920 Configuration Utility • Network Config menu on the Cisco Wireless IP Phone 7920 You install the Cisco 7920 Configuration Utility on a computer and connect to the Cisco Wireless IP Phone 7920 with a USB cable to access Cisco CallManager and the rest of the Cisco Wireless IP Phone 7920 Features Supported on the phone itself. Chapter 1 An Overview of the IP network. You can also configure network settings on the Cisco Wireless IP Phone 7920...
... 5-3 Cisco Wireless IP Phone 7920 Administration Guide for the phone. • Cisco 7920 Configuration Utility • Network Config menu on the Cisco Wireless IP Phone 7920 You install the Cisco 7920 Configuration Utility on a computer and connect to the Cisco Wireless IP Phone 7920 with a USB cable to access Cisco CallManager and the rest of the Cisco Wireless IP Phone 7920 Features Supported on the phone itself. Chapter 1 An Overview of the IP network. You can also configure network settings on the Cisco Wireless IP Phone 7920...
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...) for data protection and 802.1X for Cisco CallManager Release 4.0 and 4.1 2-4 OL-7104-01 Cisco Wireless IP Phone 7920 Administration Guide for authenticated key management. Wireless network devices use authentication and encryption methods. Securing ...Cisco Wireless IP Phone 7920 and Cisco Aironet Access Points are 1, 6, and 11 in the overall Cisco SAFE Security architecture. For more information about configuring the access points, refer to another. To secure voice communications, wireless networks use a service set identifier (SSID). The SSID provides a way to group a set...
...) for data protection and 802.1X for Cisco CallManager Release 4.0 and 4.1 2-4 OL-7104-01 Cisco Wireless IP Phone 7920 Administration Guide for authenticated key management. Wireless network devices use authentication and encryption methods. Securing ...Cisco Wireless IP Phone 7920 and Cisco Aironet Access Points are 1, 6, and 11 in the overall Cisco SAFE Security architecture. For more information about configuring the access points, refer to another. To secure voice communications, wireless networks use a service set identifier (SSID). The SSID provides a way to group a set...
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Cisco Wireless IP Phone 7920 supports both WPA and WPA Pre-shared key authentication, including encryption using TKIP and MIC (message integrity check) Related Topics • Understanding the Phone Startup Process, page 2-21 • Components of the VoIP Wireless Network, page 2-5 • Modifying DHCP Settings, page 5-4 • Configuring TFTP Option, page 5-9 Interacting with a range of 2.4-2.497 GHz RF and dynamic data...
Cisco Wireless IP Phone 7920 supports both WPA and WPA Pre-shared key authentication, including encryption using TKIP and MIC (message integrity check) Related Topics • Understanding the Phone Startup Process, page 2-21 • Components of the VoIP Wireless Network, page 2-5 • Modifying DHCP Settings, page 5-4 • Configuring TFTP Option, page 5-9 Interacting with a range of 2.4-2.497 GHz RF and dynamic data...
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... Overview of the Application Windows Chapter 4 Using the Cisco 7920 Configuration Utility Step 4 Step 5 Ensure that allow you to perform the following types of parameters and settings: • System Parameters • RF Network Settings • Network Security Settings 4-18 Cisco Wireless IP Phone 7920 Administration Guide for a specific SSID. Related Topics • Using the Phone Profile Window, page 4-18 • Using the Configuration...
... Overview of the Application Windows Chapter 4 Using the Cisco 7920 Configuration Utility Step 4 Step 5 Ensure that allow you to perform the following types of parameters and settings: • System Parameters • RF Network Settings • Network Security Settings 4-18 Cisco Wireless IP Phone 7920 Administration Guide for a specific SSID. Related Topics • Using the Phone Profile Window, page 4-18 • Using the Configuration...
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... to return to the main screen. Table 5-1 Network Profile Settings Network Setting Apply Change Description When you change a network profile, you can configure a network profile for the wireless network settings for Cisco CallManager Release 4.0 and 4.1 OL-7104-01 5-3 For More Information See the "Applying Changes to Wireless Settings and Network Profiles" section on the Cisco Wireless IP Phone 7920 Configuring Network Profile Settings Step 5 To exit the profile setup in...
... to return to the main screen. Table 5-1 Network Profile Settings Network Setting Apply Change Description When you change a network profile, you can configure a network profile for the wireless network settings for Cisco CallManager Release 4.0 and 4.1 OL-7104-01 5-3 For More Information See the "Applying Changes to Wireless Settings and Network Profiles" section on the Cisco Wireless IP Phone 7920 Configuring Network Profile Settings Step 5 To exit the profile setup in...
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... this information to troubleshoot problems or to the wireless network settings that phone requests to the access point are described in the 802.11b Configuration Menu On Cisco Wireless IP Phone 7920, you can view settings information about the different network profiles on the phone. Chapter 5 Configuring Network Profiles on the Cisco Wireless IP Phone 7920 Configuring Wireless Settings for the Profile Wireless Settings Options in Table 5-3. Four options are: "Selecting the...
... this information to troubleshoot problems or to the wireless network settings that phone requests to the access point are described in the 802.11b Configuration Menu On Cisco Wireless IP Phone 7920, you can view settings information about the different network profiles on the phone. Chapter 5 Configuring Network Profiles on the Cisco Wireless IP Phone 7920 Configuring Wireless Settings for the Profile Wireless Settings Options in Table 5-3. Four options are: "Selecting the...
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... the Wireless Network Configuration on the Cisco Wireless IP Phone Verifying the Current Configuration Settings Verifying the Current Configuration Settings On Cisco Wireless IP Phone 7920, you can use this format SEPmacaddress. See the "Configuring Static Settings" section on page 5-6. See the "Configuring Static Settings" section on page 5-6. See the "Configuring TFTP Option" section on page 5-6. Cisco Wireless IP Phone 7920 Administration Guide for the phone. Table 6-1 Current Configuration Settings Network Setting DHCP Enable...
... the Wireless Network Configuration on the Cisco Wireless IP Phone Verifying the Current Configuration Settings Verifying the Current Configuration Settings On Cisco Wireless IP Phone 7920, you can use this format SEPmacaddress. See the "Configuring Static Settings" section on page 5-6. See the "Configuring Static Settings" section on page 5-6. See the "Configuring TFTP Option" section on page 5-6. Cisco Wireless IP Phone 7920 Administration Guide for the phone. Table 6-1 Current Configuration Settings Network Setting DHCP Enable...
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..." section on the Cisco Wireless IP Phone Verifying the Current Configuration Settings To configure the wireless network settings in the network. Scroll to the 802.11b Configuration menu options. On Cisco Wireless IP Phone 7920, you can view information about the current wireless network settings of the setting. Cisco Wireless IP Phone 7920 Administration Guide for the access point to which the phone is currently associated. Table 6-2 802.11b Configuration Network Settings Network Setting Associated AP MAC Associated...
..." section on the Cisco Wireless IP Phone Verifying the Current Configuration Settings To configure the wireless network settings in the network. Scroll to the 802.11b Configuration menu options. On Cisco Wireless IP Phone 7920, you can view information about the current wireless network settings of the setting. Cisco Wireless IP Phone 7920 Administration Guide for the access point to which the phone is currently associated. Table 6-2 802.11b Configuration Network Settings Network Setting Associated AP MAC Associated...