iP5000 Quick Start Guide
Page 48
...When using Mac OS X v.10.2, double-click the Print Center icon. (3) Select the name of your printer from the pop-up menu. [!] indicates a low ink level. Tank with an empty ink tank, it may cause problems. z If you continue printing with low ink level 44 If you click: Delete Job, the... printer cancels the current printing job. Checking the ink level (1) Double-click the hard disk icon where the printer driver was installed, the Applications folder, and then...
...When using Mac OS X v.10.2, double-click the Print Center icon. (3) Select the name of your printer from the pop-up menu. [!] indicates a low ink level. Tank with an empty ink tank, it may cause problems. z If you continue printing with low ink level 44 If you click: Delete Job, the... printer cancels the current printing job. Checking the ink level (1) Double-click the hard disk icon where the printer driver was installed, the Applications folder, and then...
iP5000 Quick Start Guide
Page 52
...the ink tanks, the Print Head nozzles are probably clogged. Printing Maintenance When Printing Becomes Faint or Colors are Incorrect When printing becomes faint or colors are incorrect, even if ink remains in the printer driver settings. If it . z Ensure that each ink tank is out of the ink tank ...below to clean the nozzles. z Press on the mark on page 57 If Print Head Deep Cleaning does not resolve the problem, contact the Customer Care Center. If the problem remains after running the print head maintenance, align the Print Head. z Ensure that all the orange tape of ink, ...
...the ink tanks, the Print Head nozzles are probably clogged. Printing Maintenance When Printing Becomes Faint or Colors are Incorrect When printing becomes faint or colors are incorrect, even if ink remains in the printer driver settings. If it . z Ensure that each ink tank is out of the ink tank ...below to clean the nozzles. z Press on the mark on page 57 If Print Head Deep Cleaning does not resolve the problem, contact the Customer Care Center. If the problem remains after running the print head maintenance, align the Print Head. z Ensure that all the orange tape of ink, ...
iP5000 Quick Start Guide
Page 58
... until the Print Head Cleaning finishes. The nozzle check pattern is on page 52. 1 Ensure that the printer is printed. 4 Check the Print Head condition with the printed nozzle check pattern. See "Examining the Nozzle...the nozzles of BCI-6BK. (4) Click Execute. This takes about 30 to clean the nozzles of BCI-3eBK, Color to 40 seconds. z The nozzle check pattern will not be printed correctly if there is insufficient. See "Print ...Cleaning dialog box of ink is not enough ink. z If the problem remains after performing Print Head Cleaning three times, try Print Head Deep Cleaning.
... until the Print Head Cleaning finishes. The nozzle check pattern is on page 52. 1 Ensure that the printer is printed. 4 Check the Print Head condition with the printed nozzle check pattern. See "Examining the Nozzle...the nozzles of BCI-6BK. (4) Click Execute. This takes about 30 to clean the nozzles of BCI-3eBK, Color to 40 seconds. z The nozzle check pattern will not be printed correctly if there is insufficient. See "Print ...Cleaning dialog box of ink is not enough ink. z If the problem remains after performing Print Head Cleaning three times, try Print Head Deep Cleaning.
iP5000 Quick Start Guide
Page 62
... This takes about one minute. If a particular color is on. 2 Open the BJ Printer Utility dialog box. (1) Double-click the hard disk icon where the printer driver was installed, the Applications folder, and then the Utilities folder. (2) Double-click the Printer Setup Utility icon. Be sure to perform another ... head nozzles are sufficient ink levels in all ink tanks and turn off the printer. Clicking Initial Check Items displays the items to check the Print Head condition. z If this does not solve the problem, the Print Head may be checked before cleaning. 4 Print the nozzle check ...
... This takes about one minute. If a particular color is on. 2 Open the BJ Printer Utility dialog box. (1) Double-click the hard disk icon where the printer driver was installed, the Applications folder, and then the Utilities folder. (2) Double-click the Printer Setup Utility icon. Be sure to perform another ... head nozzles are sufficient ink levels in all ink tanks and turn off the printer. Clicking Initial Check Items displays the items to check the Print Head condition. z If this does not solve the problem, the Print Head may be checked before cleaning. 4 Print the nozzle check ...
iP5000 Quick Start Guide
Page 64
...sufficient ink levels in all ink tanks and turn off the printer. Be sure to check the Print Head condition. z If this does not solve the problem, the Print Head may be worn out. Contact the Customer Care Center. 60 If a particular color is not printed properly, replace the ink tank of that... there are still not clean, open the Top Cover and ensure that color. See "Replacing an Ink Tank" on...
...sufficient ink levels in all ink tanks and turn off the printer. Be sure to check the Print Head condition. z If this does not solve the problem, the Print Head may be worn out. Contact the Customer Care Center. 60 If a particular color is not printed properly, replace the ink tank of that... there are still not clean, open the Top Cover and ensure that color. See "Replacing an Ink Tank" on...
iP5000 Quick Start Guide
Page 69
..." on page 66 z "Print Quality is Poor or Contains Errors" on page 67 z "Troubleshooting Printer Hardware" on page 69 z "Paper Does Not Feed Properly" on page 71 z "Paper Jams" on page 72 z "Handling Error Messages" on page 75 z "An Error ... the Screen" on page 77 z "Cannot Print Properly from the Digital Camera" on page 80 Refer to the User's Guide for the most common printing problems. Troubleshooting usually falls into one of the following categories. The message may vary depending on topics not covered in the message. Take the appropriate action...
..." on page 66 z "Print Quality is Poor or Contains Errors" on page 67 z "Troubleshooting Printer Hardware" on page 69 z "Paper Does Not Feed Properly" on page 71 z "Paper Jams" on page 72 z "Handling Error Messages" on page 75 z "An Error ... the Screen" on page 77 z "Cannot Print Properly from the Digital Camera" on page 80 Refer to the User's Guide for the most common printing problems. Troubleshooting usually falls into one of the following categories. The message may vary depending on topics not covered in the message. Take the appropriate action...
iP5000 Quick Start Guide
Page 70
...ROM drive: 1. Restart the computer. 8. Use Windows Explorer to your printer for proper printer driver installation. Troubleshooting Cannot Install the Printer Driver Problem Possible Cause Cannot Install the Installation Printer Driver procedure not followed correctly Try This Follow the Easy Setup Instructions packaged...for more information. Installation CD- software) running Refer to proceed beyond the Printer Port screen Reinstall the printer driver. 1. Ensure that the CD-ROM icon is any problem with the Setup Software & User's Guide CD-ROM, contact the Customer ...
...ROM drive: 1. Restart the computer. 8. Use Windows Explorer to your printer for proper printer driver installation. Troubleshooting Cannot Install the Printer Driver Problem Possible Cause Cannot Install the Installation Printer Driver procedure not followed correctly Try This Follow the Easy Setup Instructions packaged...for more information. Installation CD- software) running Refer to proceed beyond the Printer Port screen Reinstall the printer driver. 1. Ensure that the CD-ROM icon is any problem with the Setup Software & User's Guide CD-ROM, contact the Customer ...
iP5000 Quick Start Guide
Page 71
... that the Media Type selected matches the paper loaded. Glossy photo paper other than the Canon specialty media is printed. Print Quality is misaligned Align the Print Head. Select Quality &...then adjust the Quality bar for loading and handling. If there remains a part of the printer driver, confirm that they are in properly Macintosh. 1. Open the Print dialog box. 2. ...from Media Type. Troubleshooting Print Quality is Poor or Contains Errors Problem Ink does not eject properly/Printing is Blurred/Colors are Wrong/White Streaks appear Possible Cause Ink tank is not ...
... that the Media Type selected matches the paper loaded. Glossy photo paper other than the Canon specialty media is printed. Print Quality is misaligned Align the Print Head. Select Quality &...then adjust the Quality bar for loading and handling. If there remains a part of the printer driver, confirm that they are in properly Macintosh. 1. Open the Print dialog box. 2. ...from Media Type. Troubleshooting Print Quality is Poor or Contains Errors Problem Ink does not eject properly/Printing is Blurred/Colors are Wrong/White Streaks appear Possible Cause Ink tank is not ...
iP5000 Quick Start Guide
Page 72
... in the User's Guide. Paper abrasion can be prevented by touching the Print Head. Back of the printer. Thick paper is used is too thin Color Intensity setting is If the inside of Paper is Smudged Printed Surface is compatible with the digital camera. Select...Resolution Paper, Photo Paper Pro or other Canon specialty paper to print images that have high color saturation. When Prevent paper abrasion is selected in the printer properties dialog box (Windows) or selected from the pop-up menu. 3. Troubleshooting Problem Printed Paper Curls or Ink Blots Possible ...
... in the User's Guide. Paper abrasion can be prevented by touching the Print Head. Back of the printer. Thick paper is used is too thin Color Intensity setting is If the inside of Paper is Smudged Printed Surface is compatible with the digital camera. Select...Resolution Paper, Photo Paper Pro or other Canon specialty paper to print images that have high color saturation. When Prevent paper abrasion is selected in the printer properties dialog box (Windows) or selected from the pop-up menu. 3. Troubleshooting Problem Printed Paper Curls or Ink Blots Possible ...
iP5000 Quick Start Guide
Page 73
...-click the Print Center icon. 3. Double-click the name of your printer displayed under Name in the Printer menu. Click to select an undesired document and select Purge Print Documents in the Printer menu. 5. Troubleshooting Printer Hardware Troubleshooting Problem Printer Does Not Start or Printer Stops During Print Jobs Possible Cause Try This Print Head has overheated...
...-click the Print Center icon. 3. Double-click the name of your printer displayed under Name in the Printer menu. Click to select an undesired document and select Purge Print Documents in the Printer menu. 5. Troubleshooting Printer Hardware Troubleshooting Problem Printer Does Not Start or Printer Stops During Print Jobs Possible Cause Try This Print Head has overheated...
iP5000 Quick Start Guide
Page 74
... printing in the Page Setup tab and select Use reduced printing. 1. Click Print Area Setup in the printer driver. Select the Reduce spool data size check box, and click OK. hard disk The size of the... the data is too large, part of it matches the size of the paper loaded. Troubleshooting Problem Cannot Print to End of Job Possible Cause Incorrect page size is selected Try This Ensure that ...the page size setting matches the size of the paper loaded in the printer: z Check the Paper Size setting from the pop-up menu. 2. There is not enough Your ...
... printing in the Page Setup tab and select Use reduced printing. 1. Click Print Area Setup in the printer driver. Select the Reduce spool data size check box, and click OK. hard disk The size of the... the data is too large, part of it matches the size of the paper loaded. Troubleshooting Problem Cannot Print to End of Job Possible Cause Incorrect page size is selected Try This Ensure that ...the page size setting matches the size of the paper loaded in the printer: z Check the Paper Size setting from the pop-up menu. 2. There is not enough Your ...
iP5000 Quick Start Guide
Page 75
... Rollers. 1. Repeat this cleaning operation twice. 5. If the printer still does not feed the paper properly through the printer, even after the POWER lamp flashes three times. See "Loading Paper" on page 3 and "Canon Specialty Media" on and there is loaded correctly. Hold down...loaded in step 2. 6. Paper is loaded incorrectly Ensure that the printer is used See "Print Media to remove it cleans. 4. Repeat this operation three times. Paper Does Not Feed Properly Troubleshooting Problem Paper Does Not Feed Properly Possible Cause Try This Inappropriate paper ...
... Rollers. 1. Repeat this cleaning operation twice. 5. If the printer still does not feed the paper properly through the printer, even after the POWER lamp flashes three times. See "Loading Paper" on page 3 and "Canon Specialty Media" on and there is loaded correctly. Hold down...loaded in step 2. 6. Paper is loaded incorrectly Ensure that the printer is used See "Print Media to remove it cleans. 4. Repeat this operation three times. Paper Does Not Feed Properly Troubleshooting Problem Paper Does Not Feed Properly Possible Cause Try This Inappropriate paper ...
iP5000 Quick Start Guide
Page 76
...continues after removing the paper, contact the Customer Care Center. 72 If you have turned off , and then turn it back on the printer. The paper will need to retry printing, because this operation cancels any print jobs in the Paper Output Slot Try This Remove the ...loading it . If you cannot pull the paper out, turn the printer off the printer in step 1, you will be ejected automatically. 2. Troubleshooting Paper Jams Problem Paper Jams Possible Cause Paper jams in progress. Reload the paper into the printer correctly. Slowly pull the paper out from the Sheet Feeder. •...
...continues after removing the paper, contact the Customer Care Center. 72 If you have turned off , and then turn it back on the printer. The paper will need to retry printing, because this operation cancels any print jobs in the Paper Output Slot Try This Remove the ...loading it . If you cannot pull the paper out, turn the printer off the printer in step 1, you will be ejected automatically. 2. Troubleshooting Paper Jams Problem Paper Jams Possible Cause Paper jams in progress. Reload the paper into the printer correctly. Slowly pull the paper out from the Sheet Feeder. •...
iP5000 Quick Start Guide
Page 77
... procedure. 1. If you can see the jammed paper, slowly pull the paper out. Troubleshooting Problem Paper Jams Possible Cause Paper jams inside the Transport Unit Try This Remove the paper according to touch the components inside the printer, or if the paper jam error continues after removing the paper, contact the Customer...
... procedure. 1. If you can see the jammed paper, slowly pull the paper out. Troubleshooting Problem Paper Jams Possible Cause Paper jams inside the Transport Unit Try This Remove the paper according to touch the components inside the printer, or if the paper jam error continues after removing the paper, contact the Customer...
iP5000 Quick Start Guide
Page 78
...the jammed paper out while pulling the green cover toward you are using the correct paper and are loading it into the printer correctly. Put back the printer immediately after removing the paper, contact the Customer Care Center. 74 If any paper is loaded in the Sheet Feeder, remove...if the paper tears inside the Duplex Transport Section Try This Remove the paper according to confirm that you . Troubleshooting Problem Paper Jams Possible Cause Paper jams inside the printer, or if the paper jam error continues after removing the jammed paper. 4. Reload paper in the Cassette. If ...
...the jammed paper out while pulling the green cover toward you are using the correct paper and are loading it into the printer correctly. Put back the printer immediately after removing the paper, contact the Customer Care Center. 74 If any paper is loaded in the Sheet Feeder, remove...if the paper tears inside the Duplex Transport Section Try This Remove the paper according to confirm that you . Troubleshooting Problem Paper Jams Possible Cause Paper jams inside the printer, or if the paper jam error continues after removing the jammed paper. 4. Reload paper in the Cassette. If ...
iP5000 Quick Start Guide
Page 80
...a detailed description of manual alignment, refer to align the Print Head again. If the problem remains, contact the Customer Care Center. 76 Disconnect the printer cable from the printer, and then turn the printer back on after leaving it for information on how to a strong light source preventing correct... print a nozzle check pattern. Press the RESUME/CANCEL button and move the printer to "Automatically Printing on Both Sides of the next paper. Plug the printer back in and turn the printer off and unplug the printer from the front side of the Page" in the User's Guide.
...a detailed description of manual alignment, refer to align the Print Head again. If the problem remains, contact the Customer Care Center. 76 Disconnect the printer cable from the printer, and then turn the printer back on after leaving it for information on how to a strong light source preventing correct... print a nozzle check pattern. Press the RESUME/CANCEL button and move the printer to "Automatically Printing on Both Sides of the next paper. Plug the printer back in and turn the printer off and unplug the printer from the front side of the Page" in the User's Guide.
iP5000 Quick Start Guide
Page 81
..., the problem may occur in the Easy Setup Instructions and reinstall the printer driver. 77 When the POWER lamp is not correct, change the port setting according to confirm the port settings. A USB port is selected if either USBnnn (Canon PIXMA iP5000) or MPUSBPRNnn (Canon PIXMA iP5000) (where...lamp stops flashing. If the POWER lamp is off, turn the printer on the Screen Troubleshooting Problem Writing Error/ Output Error/ Communication Error Possible Cause Printer is indicated. See "Opening the Printer Properties Dialog Box Directly from the Start Menu" on the Port tab...
..., the problem may occur in the Easy Setup Instructions and reinstall the printer driver. 77 When the POWER lamp is not correct, change the port setting according to confirm the port settings. A USB port is selected if either USBnnn (Canon PIXMA iP5000) or MPUSBPRNnn (Canon PIXMA iP5000) (where...lamp stops flashing. If the POWER lamp is off, turn the printer on the Screen Troubleshooting Problem Writing Error/ Output Error/ Communication Error Possible Cause Printer is indicated. See "Opening the Printer Properties Dialog Box Directly from the Start Menu" on the Port tab...
iP5000 Quick Start Guide
Page 82
... indicated in the Print dialog box, and then clear the Automatic check box. z There could also be a problem with the device. When using Mac OS 9, click Options in the printer list. Size of loaded Ensure that the size of your application to "Automatically Printing on Both Sides of the... or Windows 98, click the Device Manager tab. The POWER lamp will flash green when the printer is open Close the Inner Cover, then press the RESUME/CANCEL button. If successful, the problem may occur in the Utility folder. Ensure that the name of Windows other device, disconnect the...
... indicated in the Print dialog box, and then clear the Automatic check box. z There could also be a problem with the device. When using Mac OS 9, click Options in the printer list. Size of loaded Ensure that the size of your application to "Automatically Printing on Both Sides of the... or Windows 98, click the Device Manager tab. The POWER lamp will flash green when the printer is open Close the Inner Cover, then press the RESUME/CANCEL button. If successful, the problem may occur in the Utility folder. Ensure that the name of Windows other device, disconnect the...
iP5000 Quick Start Guide
Page 83
... 75. * When using a digital camera or digital video camcorder that you are using Mac OS 9.x, a character is not compatible with this printer. If the error is still unresolved, there is a possibility that is opened while printing Try This Close the Inner Cover, then press the... before the error number. 79 Automatic Print Head alignment failed See "Eleven flashes" in "Handling Error Messages" on the printer and reconnect the cable. Try printing again. Troubleshooting Problem "Error No.: 1856"* "Error No.: 2001"* "Error No.: 2500"* Possible Cause Inner Cover is not supported by...
... 75. * When using a digital camera or digital video camcorder that you are using Mac OS 9.x, a character is not compatible with this printer. If the error is still unresolved, there is a possibility that is opened while printing Try This Close the Inner Cover, then press the... before the error number. 79 Automatic Print Head alignment failed See "Eleven flashes" in "Handling Error Messages" on the printer and reconnect the cable. Try printing again. Troubleshooting Problem "Error No.: 1856"* "Error No.: 2001"* "Error No.: 2500"* Possible Cause Inner Cover is not supported by...
iP5000 Quick Start Guide
Page 85
... messages and operations may stop printing. For details, see "Handling Error Messages" on the printer, and reconnect the cable between the printer and the camera. z For the errors indicated on Canon-brand PictBridgeor Bubble Jet Direct-compatible cameras. In such a case, disconnect the cable between the...depending on , if it takes too much time to your printer flash nine times. z The print head nozzles may be clogged if printing becomes faint or colors are using . Then, turn on the printer. If the problem is scratched during printing, make sure that are using the ...
... messages and operations may stop printing. For details, see "Handling Error Messages" on the printer, and reconnect the cable between the printer and the camera. z For the errors indicated on Canon-brand PictBridgeor Bubble Jet Direct-compatible cameras. In such a case, disconnect the cable between the...depending on , if it takes too much time to your printer flash nine times. z The print head nozzles may be clogged if printing becomes faint or colors are using . Then, turn on the printer. If the problem is scratched during printing, make sure that are using the ...