User's Guide
Page 2
...service charges, Monday-Saturday (excluding holidays), during your product's 1 year limited warranty period. CarePAK offers toll-free Canon technical support and includes Canon's superb InstantExchange product replacement program. Serial Number (located on the inside of the product): Model Number (located on...Sequence* 1.Internet - www.canontechsupport.com For quick and comprehensive self-help in an intuitively guided interactive troubleshooting environment, the place to your Canon service and support, call (1-800-385-2155), or visit our Web site at a very attractive price. www...
...service charges, Monday-Saturday (excluding holidays), during your product's 1 year limited warranty period. CarePAK offers toll-free Canon technical support and includes Canon's superb InstantExchange product replacement program. Serial Number (located on the inside of the product): Model Number (located on...Sequence* 1.Internet - www.canontechsupport.com For quick and comprehensive self-help in an intuitively guided interactive troubleshooting environment, the place to your Canon service and support, call (1-800-385-2155), or visit our Web site at a very attractive price. www...
User's Guide
Page 4
... Cartridge Cleaning 78 FINE Cartridge Deep Cleaning 78 Aligning The FINE Cartridge 79 Cleaning Your Machine 81 10 Troubleshooting 85 An Error Message Is Displayed On The LCD/LED 86 Cannot See The Display On The LCD...Directly From A Digital Camera 60 Printing Photographs Directly From A PictBridge-Compliant Device ...........60 8 Changing The Machine Settings (MP180 64 Changing The Settings 64 PRINT SETTINGS 64 PICTBRIDGE SET 65 OTHERS 65 RESTORE DEFAULT 66 SAVE CONFGURATION 66 LOAD ...118 Users In Canada 121 Customer Technical Supports 121 Index 122 2 Only 117 Canon U.S.A., INC.
... Cartridge Cleaning 78 FINE Cartridge Deep Cleaning 78 Aligning The FINE Cartridge 79 Cleaning Your Machine 81 10 Troubleshooting 85 An Error Message Is Displayed On The LCD/LED 86 Cannot See The Display On The LCD...Directly From A Digital Camera 60 Printing Photographs Directly From A PictBridge-Compliant Device ...........60 8 Changing The Machine Settings (MP180 64 Changing The Settings 64 PRINT SETTINGS 64 PICTBRIDGE SET 65 OTHERS 65 RESTORE DEFAULT 66 SAVE CONFGURATION 66 LOAD ...118 Users In Canada 121 Customer Technical Supports 121 Index 122 2 Only 117 Canon U.S.A., INC.
User's Guide
Page 7
... spilled into the same circuit as appliances such as during printing, the FINE Cartridge is damaged or frayed. z If the machine exhibits a distinct change in "Troubleshooting" on local electrical requirements) Do not plug the machine into the machine. However, if the machine is kept clear at least five seconds before you...
... spilled into the same circuit as appliances such as during printing, the FINE Cartridge is damaged or frayed. z If the machine exhibits a distinct change in "Troubleshooting" on local electrical requirements) Do not plug the machine into the machine. However, if the machine is kept clear at least five seconds before you...
User's Guide
Page 65
...no options on the PictBridge compliant device that these options cannot be printed over the embedded date (MP180). z When "FACE" is selected, a darkened face on the photo taken against the light is... Never disconnect the USB cable during printing. Machine maintenance z For the device operation method and troubleshooting, refer to your digital device's manual. z When you select an image which has had ... Photo Stickers (PS-101) in the instruction manual of the device. Select "N-up ), use a Canon PictBridge-compliant device, you select "Date", "File No.", or "Both", the date and/or file...
...no options on the PictBridge compliant device that these options cannot be printed over the embedded date (MP180). z When "FACE" is selected, a darkened face on the photo taken against the light is... Never disconnect the USB cable during printing. Machine maintenance z For the device operation method and troubleshooting, refer to your digital device's manual. z When you select an image which has had ... Photo Stickers (PS-101) in the instruction manual of the device. Select "N-up ), use a Canon PictBridge-compliant device, you select "Date", "File No.", or "Both", the date and/or file...
User's Guide
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...See page 107) z If an error occurs when the machine is connected to a computer When an error occurs in the message. Note z This section provides troubleshooting tips for the most common printing problems. If you cannot find appropriate tips for problems you may vary depending on MP160 are collectively called "[OK... action described in printing such as the machine is out of your problem, refer to the onscreen manuals. z In this section, [OK] button on MP180 and [Black]/[Color] buttons on the version of paper or paper jams, a troubleshooting message is displayed automatically.
...See page 107) z If an error occurs when the machine is connected to a computer When an error occurs in the message. Note z This section provides troubleshooting tips for the most common printing problems. If you cannot find appropriate tips for problems you may vary depending on MP160 are collectively called "[OK... action described in printing such as the machine is out of your problem, refer to the onscreen manuals. z In this section, [OK] button on MP180 and [Black]/[Color] buttons on the version of paper or paper jams, a troubleshooting message is displayed automatically.
User's Guide
Page 88
...countermeasure described below. This FINE Cartridge may have previously been used, or the ink may have to obtain optimum qualities. 86 Troubleshooting Chapter 10 Canon recommends to continue printing in the Printer Driver Guide. Confirm that the sheet is full. The ink absorber is displayed on...just press [OK] on the computer should be correctly detected. z Photo data edited/processed on the machine to use new genuine Canon Cartridges in the machine correctly and then press [OK]. Replace the FINE Cartridge and close the Scanning Unit. Perform necessary operations according ...
...countermeasure described below. This FINE Cartridge may have previously been used, or the ink may have to obtain optimum qualities. 86 Troubleshooting Chapter 10 Canon recommends to continue printing in the Printer Driver Guide. Confirm that the sheet is full. The ink absorber is displayed on...just press [OK] on the computer should be correctly detected. z Photo data edited/processed on the machine to use new genuine Canon Cartridges in the machine correctly and then press [OK]. Replace the FINE Cartridge and close the Scanning Unit. Perform necessary operations according ...
User's Guide
Page 89
...Cartridge. Canon recommends to the machine. E, 9 Depending on the model or brand of your device. If the error is still unresolved, there is a possibility that is in and turn the machine OFF and then unplug the machine from the power supply. Chapter 10 Troubleshooting 87 ...and then press [Black] or [Color]. Use a digital camera or digital video camcorder compatible with this machine. If the same error occurs, contact a Canon service representative. E, 4 The ink may have occurred. Press [Black] or [Color] to continue printing, press [Black] or [Color]. and are ...
...Cartridge. Canon recommends to the machine. E, 9 Depending on the model or brand of your device. If the error is still unresolved, there is a possibility that is in and turn the machine OFF and then unplug the machine from the power supply. Chapter 10 Troubleshooting 87 ...and then press [Black] or [Color]. Use a digital camera or digital video camcorder compatible with this machine. If the same error occurs, contact a Canon service representative. E, 4 The ink may have occurred. Press [Black] or [Color] to continue printing, press [Black] or [Color]. and are ...
User's Guide
Page 90
...of the machine from the power supply. Then reload the document and press [Black] or [Color]. If the same error occurs, contact a Canon service representative. FINE Cartridge errors have occurred. See "Setting Documents" on the Operation Panel except for detecting the remaining ink level will display a... cord of the document cannot be correctly detected or the document is too small when the Fit-to restore the display. 88 Troubleshooting Chapter 10 An error requiring servicing might have occurred. Cannot See The Display On The LCD/LED Cause The Machine is not ...
...of the machine from the power supply. Then reload the document and press [Black] or [Color]. If the same error occurs, contact a Canon service representative. FINE Cartridge errors have occurred. See "Setting Documents" on the Operation Panel except for detecting the remaining ink level will display a... cord of the document cannot be correctly detected or the document is too small when the Fit-to restore the display. 88 Troubleshooting Chapter 10 An error requiring servicing might have occurred. Cannot See The Display On The LCD/LED Cause The Machine is not ...
User's Guide
Page 91
... quality. See "Recommended Paper" on page 78. If printing is empty. When printing from the pop-up menu, and then ensure that the (MP180) / paper type (MP160) selected matches the paper loaded. FINE Cartridge nozzles clogged or shifted. Be sure to continue printing in Macintosh. 1. The... paper stack exceeds the capacity of the printer driver, ensure that the correct FINE Cartridge is uneven. Chapter 10 Troubleshooting 89 Open the Scanning Unit and make sure that the [Media Type] selected matches the paper loaded. On the [Main] tab of ...
... quality. See "Recommended Paper" on page 78. If printing is empty. When printing from the pop-up menu, and then ensure that the (MP180) / paper type (MP160) selected matches the paper loaded. FINE Cartridge nozzles clogged or shifted. Be sure to continue printing in Macintosh. 1. The... paper stack exceeds the capacity of the printer driver, ensure that the correct FINE Cartridge is uneven. Chapter 10 Troubleshooting 89 Open the Scanning Unit and make sure that the [Media Type] selected matches the paper loaded. On the [Main] tab of ...
User's Guide
Page 92
...Printer] menu. 1. Note In Windows Me or Windows 98, click to ensure that it matches the size of the paper loaded. 90 Troubleshooting Chapter 10 Click to ensure that the page size setting matches the size of the printer driver (Macintosh) to select an undesired document ...the deletion. 1. If you are printing a document with a large printing area (with small margins) or are queued./ Computer problems. Restart your computer. Use Canon IJ Status Monitor in Windows or [Printer Setup Utility] (or [Print Center]) in the machine: z Check the [Paper Size] setting from the [Go]...
...Printer] menu. 1. Note In Windows Me or Windows 98, click to ensure that it matches the size of the paper loaded. 90 Troubleshooting Chapter 10 Click to ensure that the page size setting matches the size of the printer driver (Macintosh) to select an undesired document ...the deletion. 1. If you are printing a document with a large printing area (with small margins) or are queued./ Computer problems. Restart your computer. Use Canon IJ Status Monitor in Windows or [Printer Setup Utility] (or [Print Center]) in the machine: z Check the [Paper Size] setting from the [Go]...
User's Guide
Page 93
... the digital camera, or the your computer. should be copied face down . See "Cleaning The Platen Glass And Document Cover" on page 15. Chapter 10 Troubleshooting 91 For Windows XP and Windows 2000, if the size of the data is not loaded with the When loading the document on the LCD... to be lost. Check the size of free space on page 29. The quality (image quality) displayed Set the image quality suitable for the document. (MP180) See "Adjusting Image Quality" on the disk by deleting available space.
... the digital camera, or the your computer. should be copied face down . See "Cleaning The Platen Glass And Document Cover" on page 15. Chapter 10 Troubleshooting 91 For Windows XP and Windows 2000, if the size of the data is not loaded with the When loading the document on the LCD... to be lost. Check the size of free space on page 29. The quality (image quality) displayed Set the image quality suitable for the document. (MP180) See "Adjusting Image Quality" on the disk by deleting available space.
User's Guide
Page 94
... turned on page 82 to clean the inside of the machine is dirty. Follow the steps described below to clean the paper feed rollers. 92 Troubleshooting Chapter 10 Back Of Paper Is Smudged/Paper Does Not Feed Properly/Printed Surface Is Scratched Cause Inside of the machine. 1. Unfold the paper, and...
... turned on page 82 to clean the inside of the machine is dirty. Follow the steps described below to clean the paper feed rollers. 92 Troubleshooting Chapter 10 Back Of Paper Is Smudged/Paper Does Not Feed Properly/Printed Surface Is Scratched Cause Inside of the machine. 1. Unfold the paper, and...
User's Guide
Page 95
... the paper may become dirty or may occur at a time. Ensure that have a high color saturation. Action Use Photo Paper Pro or other Canon genuine media to the right. Cause Inappropriate paper type is used . Use the paper after correcting paper curl as per the figure below. (A) ...the paper curl as follows. 1. Try this maneuver if the printed surface is too thin. When printing on is loaded correctly. Chapter 10 Troubleshooting 93 Load in the direction opposite to avoid damaging the surface. 2. Slide the paper guides against the paper stack. Paper Curls/Ink...
... the paper may become dirty or may occur at a time. Ensure that have a high color saturation. Action Use Photo Paper Pro or other Canon genuine media to the right. Cause Inappropriate paper type is used . Use the paper after correcting paper curl as per the figure below. (A) ...the paper curl as follows. 1. Try this maneuver if the printed surface is too thin. When printing on is loaded correctly. Chapter 10 Troubleshooting 93 Load in the direction opposite to avoid damaging the surface. 2. Slide the paper guides against the paper stack. Paper Curls/Ink...
User's Guide
Page 96
...and turn it . Paper Jams Cause Paper jams in the landscape orientation. 94 Troubleshooting Chapter 10 Action Remove the paper according to retry printing, because this time. Reload the paper... into the machine and press [OK] (MP180) / [Black] or [Color] (MP160). Action Ensure that of the paper loaded. Slowly ...components inside the machine, or if the paper jam error continues after removing the paper, contact a Canon service representative. The paper will need to the following procedure. 1. Landscape Credit Card-sized paper ...
...and turn it . Paper Jams Cause Paper jams in the landscape orientation. 94 Troubleshooting Chapter 10 Action Remove the paper according to retry printing, because this time. Reload the paper... into the machine and press [OK] (MP180) / [Black] or [Color] (MP160). Action Ensure that of the paper loaded. Slowly ...components inside the machine, or if the paper jam error continues after removing the paper, contact a Canon service representative. The paper will need to the following procedure. 1. Landscape Credit Card-sized paper ...
User's Guide
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... 11 12 13 8. Press [OK]. Press [ ] repeatedly to be displayed is set in the following procedure. 1. Press [Stop/Reset]. Chapter 10 Troubleshooting 95 See "Printing By Using The Photo Index Sheet" on the Platen Glass. Press [Menu] seven times. 4. Action Select the language according to the... language. The desired language is displayed. Press [ON/OFF] to turn on the machine. 3. Cannot Print Properly From A Photo Index Sheet (MP180) Cause is displayed on the LCD. 9. Press [ ] twice, then press [OK]. 6. Action Make sure all required boxes on the Photo...
... 11 12 13 8. Press [OK]. Press [ ] repeatedly to be displayed is set in the following procedure. 1. Press [Stop/Reset]. Chapter 10 Troubleshooting 95 See "Printing By Using The Photo Index Sheet" on the Platen Glass. Press [Menu] seven times. 4. Action Select the language according to the... language. The desired language is displayed. Press [ON/OFF] to turn on the machine. 3. Cannot Print Properly From A Photo Index Sheet (MP180) Cause is displayed on the LCD. 9. Press [ ] twice, then press [OK]. 6. Action Make sure all required boxes on the Photo...
User's Guide
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...indicated on page 75. Paper jam Remove the jammed paper, load new paper, and press [OK] (MP180) / [Black] or [Color] (MP160) on the LCD of the machine and clear the error....until warmup ends. Printing is not satisfactory, carry out the FINE Cartridge Alignment. 96 Troubleshooting Chapter 10 Install the appropriate FINE Cartridge. For other troubles with your machine for direct ...z Your PictBridge compatible device may not be switched to the machine. Error message on Canon-brand PictBridgecompatible cameras. No print head The FINE Cartridge may not be installed properly, or...
...indicated on page 75. Paper jam Remove the jammed paper, load new paper, and press [OK] (MP180) / [Black] or [Color] (MP160) on the LCD of the machine and clear the error....until warmup ends. Printing is not satisfactory, carry out the FINE Cartridge Alignment. 96 Troubleshooting Chapter 10 Install the appropriate FINE Cartridge. For other troubles with your machine for direct ...z Your PictBridge compatible device may not be switched to the machine. Error message on Canon-brand PictBridgecompatible cameras. No print head The FINE Cartridge may not be installed properly, or...
User's Guide
Page 99
... printing. If printing is continued the ink out condition. Then printing can press [OK] (MP180) / [Black] or [Color] (MP160) on the machine instead of selecting [Continue]. Chapter 10 Troubleshooting 97 The machine has a built-in the display on your camera to hold the ink used... during FINE Cartridge cleaning, for example. No ink Printer error z Prepare a new FINE Cartridge. If the same error occurs, contact a Canon service representative. *1 To ...
... printing. If printing is continued the ink out condition. Then printing can press [OK] (MP180) / [Black] or [Color] (MP160) on the machine instead of selecting [Continue]. Chapter 10 Troubleshooting 97 The machine has a built-in the display on your camera to hold the ink used... during FINE Cartridge cleaning, for example. No ink Printer error z Prepare a new FINE Cartridge. If the same error occurs, contact a Canon service representative. *1 To ...
User's Guide
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Turn the machine and the computer OFF. 6. Contact a Canon service representative. 98 Troubleshooting Chapter 10 Installation does not start installation. Click [Start Over] on the screen that appears next. 4. Other applications opened on your desktop to proceed beyond ...
Turn the machine and the computer OFF. 6. Contact a Canon service representative. 98 Troubleshooting Chapter 10 Installation does not start installation. Click [Start Over] on the screen that appears next. 4. Other applications opened on your desktop to proceed beyond ...
User's Guide
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... computer. Be sure to reinstall the MP Driver. z Your Computer supports the USB 2.0 Hi-Speed connection. z The USB 2.0 Hi-Speed driver operates properly. Chapter 10 Troubleshooting 99
... computer. Be sure to reinstall the MP Driver. z Your Computer supports the USB 2.0 Hi-Speed connection. z The USB 2.0 Hi-Speed driver operates properly. Chapter 10 Troubleshooting 99
User's Guide
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... 2.0 Hi-Speed cable. Then confirm that does not support USB 2.0 Hi-Speed. z Attach the USB cable to start ScanGear from within a TWAIN compatible program. 100 Troubleshooting Chapter 10 Action Restart the computer. z Be sure to a different USB port on page 99. See "Printing Speed Is Slow / USB 2.0 Hi-Speed Connection Does...
... 2.0 Hi-Speed cable. Then confirm that does not support USB 2.0 Hi-Speed. z Attach the USB cable to start ScanGear from within a TWAIN compatible program. 100 Troubleshooting Chapter 10 Action Restart the computer. z Be sure to a different USB port on page 99. See "Printing Speed Is Slow / USB 2.0 Hi-Speed Connection Does...