Software Users Manual - English
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... a or b to choose Scan to choose E-mail. The machine starts scanning the document, creates a file attachment, and launches your Brother machine. e Press Black Start or Color Start. Scanning (For USB cable users) Understanding the Error Messages 11 Once you are familiar with the same name as a file attachment...Note • Scan type depends on the settings of the DeviceButton tab, Black Start or Color Start do not change the settings. • If you can easily identify and troubleshoot any problems. Protected Device This message will appear if the protect switch of the...
... a or b to choose Scan to choose E-mail. The machine starts scanning the document, creates a file attachment, and launches your Brother machine. e Press Black Start or Color Start. Scanning (For USB cable users) Understanding the Error Messages 11 Once you are familiar with the same name as a file attachment...Note • Scan type depends on the settings of the DeviceButton tab, Black Start or Color Start do not change the settings. • If you can easily identify and troubleshoot any problems. Protected Device This message will appear if the protect switch of the...
Network Users Manual - English
Page 1
... Ethernet Multi-function Print Server NETWORK USER'S GUIDE DCP-9010CN MFC-9010CN MFC-9120CN MFC-9320CW Not all models are available in all your printing ...one stop resource for quick and easy reference at all times. You can also download the manual in PDF format from the CD-ROM at any time, please keep the CD-ROM in HTML format from the Brother Solutions Center. (http://solutions.brother.com/) The Brother... Solutions Center (http://solutions.brother.com/) is your machine, read FAQs and troubleshooting tips ...
... Ethernet Multi-function Print Server NETWORK USER'S GUIDE DCP-9010CN MFC-9010CN MFC-9120CN MFC-9320CW Not all models are available in all your printing ...one stop resource for quick and easy reference at all times. You can also download the manual in PDF format from the CD-ROM at any time, please keep the CD-ROM in HTML format from the Brother Solutions Center. (http://solutions.brother.com/) The Brother... Solutions Center (http://solutions.brother.com/) is your machine, read FAQs and troubleshooting tips ...
Network Users Manual - English
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...print software installation problems 189 Printing problems...192 Scanning and PC Fax problems ...193 Wireless network troubleshooting (For MFC-9320CW 195 Wireless setup problems ...195 Wireless connection problem ...196 Protocol-specific troubleshooting...197 Windows® 2000/XP, Windows Vista® and Windows Server® 2003/2008...address 200 Using ARP to configure the IP address 200 Using the TELNET console to configure the IP address 202 Using the Brother Web BRAdmin server software for IIS to configure the IP address 203 Installation when using web services (For Windows Vista®...
...print software installation problems 189 Printing problems...192 Scanning and PC Fax problems ...193 Wireless network troubleshooting (For MFC-9320CW 195 Wireless setup problems ...195 Wireless connection problem ...196 Protocol-specific troubleshooting...197 Windows® 2000/XP, Windows Vista® and Windows Server® 2003/2008...address 200 Using ARP to configure the IP address 200 Using the TELNET console to configure the IP address 202 Using the Brother Web BRAdmin server software for IIS to configure the IP address 203 Installation when using web services (For Windows Vista®...
Network Users Manual - English
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... Press OK. Press OK. To cancel, choose No. See Wireless network troubleshooting (For MFC-9320CW) on page 195. (Windows®) You have chosen. Go to...in step l, go to step h. Connected If the connection failed, the display shows Connection Fail for one minute. Go to continue installing drivers and software necessary for operating your device, please choose Install MFL... CD-ROM menu. 34 v If your wireless device is connected successfully, the display shows Connected for one minute and configuration is completed. If you would like to step t. (To manually enter the text,...
... Press OK. Press OK. To cancel, choose No. See Wireless network troubleshooting (For MFC-9320CW) on page 195. (Windows®) You have chosen. Go to...in step l, go to step h. Connected If the connection failed, the display shows Connection Fail for one minute. Go to continue installing drivers and software necessary for operating your device, please choose Install MFL... CD-ROM menu. 34 v If your wireless device is connected successfully, the display shows Connected for one minute and configuration is completed. If you would like to step t. (To manually enter the text,...
Network Users Manual - English
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14 Troubleshooting 14 Overview 14 This chapter explains how to resolve typical network problems you are unable to resolve your problem, please visit the Brother Solutions Center at: http://solutions.brother.com/ This chapter is divided into the following sections: General problems Network print software installation problems Printing problems Scanning and PC Fax problems Protocol-specific troubleshooting Wireless network specific troubleshooting (For MFC-9320CW) 14 186 If after reading this chapter, you may encounter when using the machine.
14 Troubleshooting 14 Overview 14 This chapter explains how to resolve typical network problems you are unable to resolve your problem, please visit the Brother Solutions Center at: http://solutions.brother.com/ This chapter is divided into the following sections: General problems Network print software installation problems Printing problems Scanning and PC Fax problems Protocol-specific troubleshooting Wireless network specific troubleshooting (For MFC-9320CW) 14 186 If after reading this chapter, you may encounter when using the machine.
Network Users Manual - English
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How to reset the Brother print server back to the factory default 14 You can reset the print server back to its factory default settings (resetting all information such as ... in the window of the CD-ROM. d Click OK. Note After the Brother software package is selected. Windows® XP SP2 or greater users: 14 a Click the Start button, Control Panel, Network and Internet Connections. b Click Windows Firewall. Troubleshooting General problems 14 CD-ROM is inserted, but does not start automatically after...
How to reset the Brother print server back to the factory default 14 You can reset the print server back to its factory default settings (resetting all information such as ... in the window of the CD-ROM. d Click OK. Note After the Brother software package is selected. Windows® XP SP2 or greater users: 14 a Click the Start button, Control Panel, Network and Internet Connections. b Click Windows Firewall. Troubleshooting General problems 14 CD-ROM is inserted, but does not start automatically after...
Network Users Manual - English
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d Click OK. Troubleshooting Windows Vista® users: 14 a Click the button, Control Panel, Network and Internet, Windows Firewall and click Change settings. Note After the Brother software package is selected. Make sure that Off (not recommended) is installed, enable your Firewall again. ...132; Macintosh Choose your machine again in the DeviceSelector application located in Mac OS X or Macintosh HD (Startup Disk) / Library / Printers / Brother / Utilities / DeviceSelector or from the model pop-up menu of ControlCenter2. 14 188 c Click the General tab. b When the User Account ...
d Click OK. Troubleshooting Windows Vista® users: 14 a Click the button, Control Panel, Network and Internet, Windows Firewall and click Change settings. Note After the Brother software package is selected. Make sure that Off (not recommended) is installed, enable your Firewall again. ...132; Macintosh Choose your machine again in the DeviceSelector application located in Mac OS X or Macintosh HD (Startup Disk) / Library / Printers / Brother / Utilities / DeviceSelector or from the model pop-up menu of ControlCenter2. 14 188 c Click the General tab. b When the User Account ...
Network Users Manual - English
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... server according to Chapter 3 of this User's Guide before installing the network print software or printer driver. The upper orange LED shows Speed status. Troubleshooting Network print software installation problems 14 The Brother print server is not found using the Simple Network Configuration capabilities of Mac OS X. 14 For a network with an...
... server according to Chapter 3 of this User's Guide before installing the network print software or printer driver. The upper orange LED shows Speed status. Troubleshooting Network print software installation problems 14 The Brother print server is not found using the Simple Network Configuration capabilities of Mac OS X. 14 For a network with an...
Network Users Manual - English
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...and make sure that no other nodes on the network have this IP address. (For information on how to the wireless network. Troubleshooting For wireless network users (MFC-9320CW only): 14 Note Make sure that your machine setting for your network. Check to see if the wireless signal on the ...) Your machine is the print server IP address (note that in some instances it can take up to two minutes for a wireless network (For MFC-9320CW) on your network as IP address settings are correct for a wireless network is not connected to print the Network Configuration List, see Configuring your...
...and make sure that no other nodes on the network have this IP address. (For information on how to the wireless network. Troubleshooting For wireless network users (MFC-9320CW only): 14 Note Make sure that your machine setting for your network. Check to see if the wireless signal on the ...) Your machine is the print server IP address (note that in some instances it can take up to two minutes for a wireless network (For MFC-9320CW) on your network as IP address settings are correct for a wireless network is not connected to print the Network Configuration List, see Configuring your...
Network Users Manual - English
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Troubleshooting e If you are using personal Firewall software, see Restoring the network settings to factory default on page 117.) f (For Windows®) If the installation failed, ...
Troubleshooting e If you are using personal Firewall software, see Restoring the network settings to factory default on page 117.) f (For Windows®) If the installation failed, ...
Network Users Manual - English
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... problems 14 Print job is not printed 14 Check the status and configuration of mismatched or duplicate IP address. many pages or color pages with the command: ping ipaddress Where ipaddress is the print server IP address (note that in some instances it can take up to two ... If you have this IP address. (For information on how to Windows® 2000/XP, Windows Vista® and Windows Server® 2003/2008 IPP troubleshooting on your network. a Make sure that in some instances it does not work, then reset the print server back to the default factory settings and...
... problems 14 Print job is not printed 14 Check the status and configuration of mismatched or duplicate IP address. many pages or color pages with the command: ping ipaddress Where ipaddress is the print server IP address (note that in some instances it can take up to two ... If you have this IP address. (For information on how to Windows® 2000/XP, Windows Vista® and Windows Server® 2003/2008 IPP troubleshooting on your network. a Make sure that in some instances it does not work, then reset the print server back to the default factory settings and...
Network Users Manual - English
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...: Enter "54925". 4. In External Port Number for your network connection, click the Add button. In Internal Port number for this service: Enter "54925". 5. f To add port 54926 for example, "Brother PC Fax". 2. Make sure UDP is selected. 6. If you still have trouble with your software or... Enter "137". 5. d To add port 54925 for network scanning, network printing and network PC Fax receiving, enter the information below : 1. Troubleshooting Scanning and PC Fax problems 14 The network scanning feature does not work in Windows® The network PC Fax feature does not work in...
...: Enter "54925". 4. In External Port Number for your network connection, click the Add button. In Internal Port number for this service: Enter "54925". 5. f To add port 54926 for example, "Brother PC Fax". 2. Make sure UDP is selected. 6. If you still have trouble with your software or... Enter "137". 5. d To add port 54925 for network scanning, network printing and network PC Fax receiving, enter the information below : 1. Troubleshooting Scanning and PC Fax problems 14 The network scanning feature does not work in Windows® The network PC Fax feature does not work in...
Network Users Manual - English
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...Brother software package is installed, enable your Firewall again. 14 14 194 e Click the Add port... In Port number: Enter "54925". 3. button. Click OK. j If you still have administrator rights: Enter the administrator password and click OK. Make sure UDP is checked, and then click OK. Troubleshooting..., enter the information below : 1. In Name: Enter any description, for example, "Brother Scanner". 2. g Click the Add port... In Name: Enter any description, for example, "Brother PC Fax". 2. Make sure UDP is installed, enable your Firewall again. Click OK...
...Brother software package is installed, enable your Firewall again. 14 14 194 e Click the Add port... In Port number: Enter "54925". 3. button. Click OK. j If you still have administrator rights: Enter the administrator password and click OK. Make sure UDP is checked, and then click OK. Troubleshooting..., enter the information below : 1. In Name: Enter any description, for example, "Brother Scanner". 2. g Click the Add port... In Name: Enter any description, for example, "Brother PC Fax". 2. Make sure UDP is installed, enable your Firewall again. Click OK...
Network Users Manual - English
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... wireless network using a network cable, it is recommended you temporarily connect the machine to print. Troubleshooting Wireless network troubleshooting (For MFC-9320CW) 14 Wireless setup problems 14 The Brother print server is not found during the course of the setup. Windows®: Using...that the machine is powered on, is on-line and ready to your computer for Macintosh using the Brother installer application (MFC-9320CW only) on page 31. b Move your Brother machine closer to its default factory settings and try again. Wireless configuration for Windows® using a...
... wireless network using a network cable, it is recommended you temporarily connect the machine to print. Troubleshooting Wireless network troubleshooting (For MFC-9320CW) 14 Wireless setup problems 14 The Brother print server is not found during the course of the setup. Windows®: Using...that the machine is powered on, is on-line and ready to your computer for Macintosh using the Brother installer application (MFC-9320CW only) on page 31. b Move your Brother machine closer to its default factory settings and try again. Wireless configuration for Windows® using a...
Network Users Manual - English
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Troubleshooting Wireless connection problem 14 The wireless network connection is sometimes disabled. 14 The wireless network connection status is being switched on or off. 14 196 The following conditions may cause connection problems: A concrete or metal framed wall is installed between the Brother machine and the access point/router. Electric ...network. A broadcast station or high-tension wire is located close to your network. A nearby fluorescent light is affected by the environment where the Brother printer and other wireless devices are located.
Troubleshooting Wireless connection problem 14 The wireless network connection is sometimes disabled. 14 The wireless network connection status is being switched on or off. 14 196 The following conditions may cause connection problems: A concrete or metal framed wall is installed between the Brother machine and the access point/router. Electric ...network. A broadcast station or high-tension wire is located close to your network. A nearby fluorescent light is affected by the environment where the Brother printer and other wireless devices are located.
Network Users Manual - English
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... make sure it may be worth checking the Proxy Settings of the print server. Troubleshooting Protocol-specific troubleshooting 14 Windows® 2000/XP, Windows Vista® and Windows Server® 2003/2008 IPP troubleshooting 14 I want to use a different Port number other than 631. 14 If... The "Get More Info" option in Windows® 2000 and Windows Server® 2003/2008 is compatible with the Brother print server. Web Based Management (web browser) troubleshooting (TCP/IP) 14 a If you are using the correct web browser, we recommend Microsoft® Internet Explorer®...
... make sure it may be worth checking the Proxy Settings of the print server. Troubleshooting Protocol-specific troubleshooting 14 Windows® 2000/XP, Windows Vista® and Windows Server® 2003/2008 IPP troubleshooting 14 I want to use a different Port number other than 631. 14 If... The "Get More Info" option in Windows® 2000 and Windows Server® 2003/2008 is compatible with the Brother print server. Web Based Management (web browser) troubleshooting (TCP/IP) 14 a If you are using the correct web browser, we recommend Microsoft® Internet Explorer®...
Users Manual - English
Page 3
... FAQs and troubleshooting tips to learn how to get the most efficient way to register your new product, register on-line at http://www.brother.com/registration/ FAQs (frequently asked questions) The Brother Solutions Center is our one-stop resource for... the latest firmware upgrade (Windows®). Service Center Locations (Canada only) For the location of a Brother authorized service center, call 1-877-BROTHER (1-877-276-8437). Your registration with Brother International...
... FAQs and troubleshooting tips to learn how to get the most efficient way to register your new product, register on-line at http://www.brother.com/registration/ FAQs (frequently asked questions) The Brother Solutions Center is our one-stop resource for... the latest firmware upgrade (Windows®). Service Center Locations (Canada only) For the location of a Brother authorized service center, call 1-877-BROTHER (1-877-276-8437). Your registration with Brother International...
Users Manual - English
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... maintenance 49 Troubleshooting 49 If you are having difficulty with your machine 49 Improving the print quality 54 Error and maintenance messages 61 Document jams 66 Paper jams ...67 Routine maintenance 72 Cleaning the outside of the machine 72 Cleaning the scanner 73 Cleaning the LED heads 74 Cleaning the corona wires...
... maintenance 49 Troubleshooting 49 If you are having difficulty with your machine 49 Improving the print quality 54 Error and maintenance messages 61 Document jams 66 Paper jams ...67 Routine maintenance 72 Cleaning the outside of the machine 72 Cleaning the scanner 73 Cleaning the LED heads 74 Cleaning the corona wires...
Users Manual - English
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Section IV Appendixes IV Safety and legal 36 Options 46 Troubleshooting and routine maintenance 49 Menu and features 112 Specifications 120 Glossary 131
Section IV Appendixes IV Safety and legal 36 Options 46 Troubleshooting and routine maintenance 49 Menu and features 112 Specifications 120 Glossary 131
Users Manual - English
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... Offline is showing an error message. (See Error and maintenance messages on page 21.) Printing difficulties Difficulties No printout. Right-click Brother MFC-9010CN Printer. You can solve most problems by dirt or correction fluid on the glass strip, or the corona wire is dirty. ...Printers and Faxes. Right-click Brother MFC-9010CN Printer. If you are having difficulty with your computer. (See the Quick Setup Guide.) Check that the machine is a problem, check the chart below and follow the troubleshooting tips. Visit us at http://solutions.brother.com/. Copies are installed ...
... Offline is showing an error message. (See Error and maintenance messages on page 21.) Printing difficulties Difficulties No printout. Right-click Brother MFC-9010CN Printer. You can solve most problems by dirt or correction fluid on the glass strip, or the corona wire is dirty. ...Printers and Faxes. Right-click Brother MFC-9010CN Printer. If you are having difficulty with your computer. (See the Quick Setup Guide.) Check that the machine is a problem, check the chart below and follow the troubleshooting tips. Visit us at http://solutions.brother.com/. Copies are installed ...