Users Manual - English
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..., which are available for purchase.) In USA: 1-888-879-3232 (voice) 1-800-947-1445 (fax) http://www.brothermall.com In Canada: 1-877-BROTHER (voice) Description Toner Cartridge Drum Unit Telephone Line Cord IEEE-1284 Bi-directional Cable Power Protector for A/C Power, Phone Line Surges and Voltage Spikes (2 outlets) Power Protector for A/C Power...
..., which are available for purchase.) In USA: 1-888-879-3232 (voice) 1-800-947-1445 (fax) http://www.brothermall.com In Canada: 1-877-BROTHER (voice) Description Toner Cartridge Drum Unit Telephone Line Cord IEEE-1284 Bi-directional Cable Power Protector for A/C Power, Phone Line Surges and Voltage Spikes (2 outlets) Power Protector for A/C Power...
Users Manual - English
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..., neglect or accident (including but not limited to transporting this Product without authorization from Brother and/or alteration/removal of the serial number). You are responsible for loss or damage... replacement Machine and/or accompanying Consumable and Accessory Items and use refurbished parts iv MFC LIMITED WARRANTY (USA) What is VOID if this Product has been altered or modified...models or refurbished product), prior to your purchase you are not limited to print heads, toner, drums, ink cartridges, print cartridges, refill ribbons, therma PLUS paper and thermal paper. • ...
..., neglect or accident (including but not limited to transporting this Product without authorization from Brother and/or alteration/removal of the serial number). You are responsible for loss or damage... replacement Machine and/or accompanying Consumable and Accessory Items and use refurbished parts iv MFC LIMITED WARRANTY (USA) What is VOID if this Product has been altered or modified...models or refurbished product), prior to your purchase you are not limited to print heads, toner, drums, ink cartridges, print cartridges, refill ribbons, therma PLUS paper and thermal paper. • ...
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...head, toner and drum) or damage caused by accident, neglect, misuse or improper installation or operation, any indirect, incidental, special, consequential, exemplary, or punitive damages, including lost profits, arising from Providence to Providence. This warranty states Brother's entire liability and...shipping will cause severe damage to the MFC/Facsimile and will repair this MFC/Facsimile machine free of charge if defective in material or workmanship. Internet support: support@brother.ca or browse Brother's Web Site: www.brother.com Brother International Corporation (Canada) Ltd. 1 Rue H...
...head, toner and drum) or damage caused by accident, neglect, misuse or improper installation or operation, any indirect, incidental, special, consequential, exemplary, or punitive damages, including lost profits, arising from Providence to Providence. This warranty states Brother's entire liability and...shipping will cause severe damage to the MFC/Facsimile and will repair this MFC/Facsimile machine free of charge if defective in material or workmanship. Internet support: support@brother.ca or browse Brother's Web Site: www.brother.com Brother International Corporation (Canada) Ltd. 1 Rue H...
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... Industry Canada Compliance Statement (Canada only 21-4 International ENERGY STAR® Compliance Statement 21-4 Laser safety... Commission (FCC) Declaration of Conformity (USA only 21-3 Important 21-4 Important - Using the Brother Network PC-FAX software........... 20-5 Quick Tips 20-5 Sending a Network PC-FAX from your Macintosh...MFC-8820D and MFC-8820DN 22-11 If you are having difficulty with your MFC 22-13 Improving the print quality 22-18 Packing and shipping the MFC 22-22 Routine maintenance 22-25 Cleaning the scanner 22-25 Cleaning the printer 22-26 Cleaning the drum...
... Industry Canada Compliance Statement (Canada only 21-4 International ENERGY STAR® Compliance Statement 21-4 Laser safety... Commission (FCC) Declaration of Conformity (USA only 21-3 Important 21-4 Important - Using the Brother Network PC-FAX software........... 20-5 Quick Tips 20-5 Sending a Network PC-FAX from your Macintosh...MFC-8820D and MFC-8820DN 22-11 If you are having difficulty with your MFC 22-13 Improving the print quality 22-18 Packing and shipping the MFC 22-22 Routine maintenance 22-25 Cleaning the scanner 22-25 Cleaning the printer 22-26 Cleaning the drum...
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How to replace the toner cartridge 22-29 Replacing the drum unit 22-34 Checking the drum life 22-37 Page Counter 22-37 23 Optional accessories 23-1 Memory board 23-1 Installing the optional memory board 23-2 Network (LAN) board 23-4 Before ...
How to replace the toner cartridge 22-29 Replacing the drum unit 22-34 Checking the drum life 22-37 Page Counter 22-37 23 Optional accessories 23-1 Memory board 23-1 Installing the optional memory board 23-2 Network (LAN) board 23-4 Before ...
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...ADF Document Support Extension 7 ADF Document Output Support Flap 8 Document Cover 1 (MFC-8420) Manual Feed Tray (MFC-8820D and MFC-8820DN) Multi-purpose Tray (MP Tray) 9 Power Switch 10 Front Cover 11 Paper Tray (Tray #1) No. MFC part names and operations ■ Front view 5 Automatic Document Feeder (ADF)...Control Panel 3 Face-down Output Tray Support Flap Unfold it on or off the MFC. 8 Document Cover Open to place the original on the scanner glass. 9 Power Switch Switch it to install a toner cartridge or drum unit. 11 Paper Tray (Tray #1) Load paper here. 1 - 3 INTRODUCTION...
...ADF Document Support Extension 7 ADF Document Output Support Flap 8 Document Cover 1 (MFC-8420) Manual Feed Tray (MFC-8820D and MFC-8820DN) Multi-purpose Tray (MP Tray) 9 Power Switch 10 Front Cover 11 Paper Tray (Tray #1) No. MFC part names and operations ■ Front view 5 Automatic Document Feeder (ADF)...Control Panel 3 Face-down Output Tray Support Flap Unfold it on or off the MFC. 8 Document Cover Open to place the original on the scanner glass. 9 Power Switch Switch it to install a toner cartridge or drum unit. 11 Paper Tray (Tray #1) Load paper here. 1 - 3 INTRODUCTION...
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...10-16 11-17 The default settings are shown in the memory. Display # Print Report View or print a list of total pages the MFC has printed so far. ON-SCREEN PROGRAMMING 3 - 9 Off Set (On) Uses the Telephone Company's Distinctive Ring subscriber service to exit ...Submenu 0.Mis cell ane ous 1.Quality 2.Contrast 1.Emulation Menu Selections 1.Mem Security 2.Drum Life 3.Page Counter 4.Distinctive 5.Caller ID - - Total Copy Print List/Fax Let you check number of the last 30 Caller IDs stored in Bold...
...10-16 11-17 The default settings are shown in the memory. Display # Print Report View or print a list of total pages the MFC has printed so far. ON-SCREEN PROGRAMMING 3 - 9 Off Set (On) Uses the Telephone Company's Distinctive Ring subscriber service to exit ...Submenu 0.Mis cell ane ous 1.Quality 2.Contrast 1.Emulation Menu Selections 1.Mem Security 2.Drum Life 3.Page Counter 4.Distinctive 5.Caller ID - - Total Copy Print List/Fax Let you check number of the last 30 Caller IDs stored in Bold...
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... below. Check Paper #2 Check Paper MP Paper in the paper tray or MP tray. -OR- ACTION Use the drum unit until you see this happens, your MFC identifies the problem and displays an error message. 22 Troubleshooting and routine maintenance Troubleshooting IMPORTANT For technical help , call the...must be made from ADF was not reset. Calls must call the Brother fax back system (USA only). Check Paper The MFC is not Check Paper #1 properly loaded in the multi-purpose tray (MP tray) (For MFC-8820D and MFC-8820DN) on page 2-8.) Load the appropriate size paper or change the...
... below. Check Paper #2 Check Paper MP Paper in the paper tray or MP tray. -OR- ACTION Use the drum unit until you see this happens, your MFC identifies the problem and displays an error message. 22 Troubleshooting and routine maintenance Troubleshooting IMPORTANT For technical help , call the...must be made from ADF was not reset. Calls must call the Brother fax back system (USA only). Check Paper The MFC is not Check Paper #1 properly loaded in the multi-purpose tray (MP tray) (For MFC-8820D and MFC-8820DN) on page 2-8.) Load the appropriate size paper or change the...
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Comm. Cooling Down Wait For A While The temperature of the drum unit or toner cartridge is not correctly set for fax, copy and print operations (For MFC-8820D and MFC-8820DN) on page 2-10.) Face Up Open The face-up output tray. You must wait 20 minutes for it to the correct ...other party's polling setup. Please close the face-up output tray is not in to poll a fax machine that is open . XX Call Brother Customer Service and tell them the Machine Error number. Error Poor phone line quality caused communication error. If problem continues, call Telephone Company to...
Comm. Cooling Down Wait For A While The temperature of the drum unit or toner cartridge is not correctly set for fax, copy and print operations (For MFC-8820D and MFC-8820DN) on page 2-10.) Face Up Open The face-up output tray. You must wait 20 minutes for it to the correct ...other party's polling setup. Please close the face-up output tray is not in to poll a fax machine that is open . XX Call Brother Customer Service and tell them the Machine Error number. Error Poor phone line quality caused communication error. If problem continues, call Telephone Company to...
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TROUBLESHOOTING AND ROUTINE MAINTENANCE 22 - 7 Instead, pull the edge of the jammed paper from the paper tray. Pull the jammed paper up and out of the MFC. 3 Press the cover release button and then open the front cover. 4 Pull out the drum unit assembly. If you cannot remove the drum unit assembly easily at this time, do not use extra force. 1 Pull the paper tray completely out of the MFC. 2 Pull the jammed paper up and out of the MFC.
TROUBLESHOOTING AND ROUTINE MAINTENANCE 22 - 7 Instead, pull the edge of the jammed paper from the paper tray. Pull the jammed paper up and out of the MFC. 3 Press the cover release button and then open the front cover. 4 Pull out the drum unit assembly. If you cannot remove the drum unit assembly easily at this time, do not use extra force. 1 Pull the paper tray completely out of the MFC. 2 Pull the jammed paper up and out of the MFC.
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Take out the jammed paper if there is any inside the drum unit. 9 Put the drum unit assembly back in the MFC. 10 Put the paper tray in the MFC. 11 Close the front cover. 22 - 10 TROUBLESHOOTING AND ROUTINE MAINTENANCE 8 Push the lock lever down and take the toner cartridge out of the drum unit assembly.
Take out the jammed paper if there is any inside the drum unit. 9 Put the drum unit assembly back in the MFC. 10 Put the paper tray in the MFC. 11 Close the front cover. 22 - 10 TROUBLESHOOTING AND ROUTINE MAINTENANCE 8 Push the lock lever down and take the toner cartridge out of the drum unit assembly.
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...and horizontal streaks or the top and bottom of memory. Poor quality print. If the problem continues, call your MFC, ask your primary corona wire (See Cleaning the drum unit on page 2-1). Make sure that auto reduction function setting is probably temporary noise or static on the faxes... scanning the original on page 5-5.) Phone Line or Connections Dialing does not work Check for the paper you call Brother Customer Service at 1-800-284-4329 (in USA) or 1-877-BROTHER (in Canada). Sending Faxes Poor sending quality. There is turned on. (See Printing a reduced incoming fax (...
...and horizontal streaks or the top and bottom of memory. Poor quality print. If the problem continues, call your MFC, ask your primary corona wire (See Cleaning the drum unit on page 2-1). Make sure that auto reduction function setting is probably temporary noise or static on the faxes... scanning the original on page 5-5.) Phone Line or Connections Dialing does not work Check for the paper you call Brother Customer Service at 1-800-284-4329 (in USA) or 1-877-BROTHER (in Canada). Sending Faxes Poor sending quality. There is turned on. (See Printing a reduced incoming fax (...
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...MAINTENANCE If you may see vertical streaks on your copies. For Example: Your Brother MFC handles the Caller ID subscriber services. This condition is related to the telephone system industry and is common to your MFC is sending or receiving a fax, the signal can temporarily interrupt or disrupt ...Clean them both. (See Cleaning the scanner on page 22-25 and Cleaning the drum unit on a single line. Copy Quality Difficulties Vertical streaks appear in Fax mode. Try avoiding this problem. Your MFC may create a problem sending or receiving fax data. Sometimes you answered on page 22...
...MAINTENANCE If you may see vertical streaks on your copies. For Example: Your Brother MFC handles the Caller ID subscriber services. This condition is related to the telephone system industry and is common to your MFC is sending or receiving a fax, the signal can temporarily interrupt or disrupt ...Clean them both. (See Cleaning the scanner on page 22-25 and Cleaning the drum unit on a single line. Copy Quality Difficulties Vertical streaks appear in Fax mode. Try avoiding this problem. Your MFC may create a problem sending or receiving fax data. Sometimes you answered on page 22...
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...and try again. SUGGESTIONS Check the following: • The MFC is plugged in the File menu and select the Brother TWAIN driver. The MFC prints unexpectedly or it off and then on page 22-1.) Reset the MFC or turn it prints garbage. Most laser printers have text ...missing. Make sure the Brother TWAIN driver is not recognizing the printer's input buffer full signal. Please make sure it is showing an error message. (See Error messages on again. Usually these are installed properly. (See Replacing the drum...
...and try again. SUGGESTIONS Check the following: • The MFC is plugged in the File menu and select the Brother TWAIN driver. The MFC prints unexpectedly or it off and then on page 22-1.) Reset the MFC or turn it prints garbage. Most laser printers have text ...missing. Make sure the Brother TWAIN driver is not recognizing the printer's input buffer full signal. Please make sure it is showing an error message. (See Error messages on again. Usually these are installed properly. (See Replacing the drum...
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... 01234 Toner specks Hollow print All black Recommendation Check the printer's environment. If your MFC is too light, Toner Save mode may clear the problem by cleaning the primary corona wire inside the drum unit by sliding the blue tab. Rough-surfaced paper may cause the problem. (See...in the printer driver. (See About paper on page 2-1.) Try using . Make sure you choose the appropriate media type in a new drum unit. (See Replacing the drum unit on page 22-34.) 22 - 18 TROUBLESHOOTING AND ROUTINE MAINTENANCE Make sure that meets the recommended specifications. (See About paper on...
... 01234 Toner specks Hollow print All black Recommendation Check the printer's environment. If your MFC is too light, Toner Save mode may clear the problem by cleaning the primary corona wire inside the drum unit by sliding the blue tab. Rough-surfaced paper may cause the problem. (See...in the printer driver. (See About paper on page 2-1.) Try using . Make sure you choose the appropriate media type in a new drum unit. (See Replacing the drum unit on page 22-34.) 22 - 18 TROUBLESHOOTING AND ROUTINE MAINTENANCE Make sure that meets the recommended specifications. (See About paper on...
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...from label stock on the OPC drum surface. Put in a new drum unit. (See Replacing the drum unit on . Do not touch the photosensitive drum with your fingers. The drum unit may have located the mark on the drum that matches the print sample, wipe the surface of the OPC drum with a cotton swab until the...mm (3.7 in.) 94 mm (3.7 in.) White Spots on black text and graphics at the surface of the photosensitive drum with a sharp object, such as follows: 1 Position the print sample in front of the drum unit, and find the exact position of the poor print. 94 mm (3.7 in.) 94 mm (3.7 in.) Black...
...from label stock on the OPC drum surface. Put in a new drum unit. (See Replacing the drum unit on . Do not touch the photosensitive drum with your fingers. The drum unit may have located the mark on the drum that matches the print sample, wipe the surface of the OPC drum with a cotton swab until the...mm (3.7 in.) 94 mm (3.7 in.) White Spots on black text and graphics at the surface of the photosensitive drum with a sharp object, such as follows: 1 Position the print sample in front of the drum unit, and find the exact position of the poor print. 94 mm (3.7 in.) 94 mm (3.7 in.) Black...
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...printers, the glue from the sheets may be damaged. The problem may be damaged. High temperatures and high humidity will scratch the surface of the drum. A rough surfaced paper or thick print media can cause the problem. You may clear the problem by itself. If you use paper that the... ABCDEFGH abcdefghijk ABCD abcde 01234 Black lines down the page Printed pages have been in the paper tray too long. Put in a new drum unit. (See Replacing the drum unit on page 22-34.) Make sure that you don't use paper that meets our specifications. Put in a new toner cartridge. ...
...printers, the glue from the sheets may be damaged. The problem may be damaged. High temperatures and high humidity will scratch the surface of the drum. A rough surfaced paper or thick print media can cause the problem. You may clear the problem by itself. If you use paper that the... ABCDEFGH abcdefghijk ABCD abcde 01234 Black lines down the page Printed pages have been in the paper tray too long. Put in a new drum unit. (See Replacing the drum unit on page 22-34.) Make sure that you don't use paper that meets our specifications. Put in a new toner cartridge. ...
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Check the paper type and quality. (See About paper on page 2-5.) Turn over the stack of paper in the tray or try rotating the paper 180° in the input tray. TROUBLESHOOTING AND ROUTINE MAINTENANCE 22 - 21 The drum unit is a consumable item and it is loaded properly. Examples of poor print quality B DEFGH abc efghijk A CD bcde 1 34 Wrinkles or creases Recommendation Make sure that paper is necessary to load paper on page 2-1.) Try printing using the straight-through output path. (See How to replace it periodically.
Check the paper type and quality. (See About paper on page 2-5.) Turn over the stack of paper in the tray or try rotating the paper 180° in the input tray. TROUBLESHOOTING AND ROUTINE MAINTENANCE 22 - 21 The drum unit is a consumable item and it is loaded properly. Examples of poor print quality B DEFGH abc efghijk A CD bcde 1 34 Wrinkles or creases Recommendation Make sure that paper is necessary to load paper on page 2-1.) Try printing using the straight-through output path. (See How to replace it periodically.
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6 Remove the drum unit and toner cartridge assembly. TROUBLESHOOTING AND ROUTINE MAINTENANCE 22 - 23 Fold down the face-down output tray flap. Remove the telephone line cord. 9 Wrap the MFC in the plastic bag and place it in the drum unit. 7 Place the drum unit and toner cartridge assembly into the plastic bag and seal the bag. 8 Close the front cover. Leave the toner cartridge installed in the original carton with the original packing material.
6 Remove the drum unit and toner cartridge assembly. TROUBLESHOOTING AND ROUTINE MAINTENANCE 22 - 23 Fold down the face-down output tray flap. Remove the telephone line cord. 9 Wrap the MFC in the plastic bag and place it in the drum unit. 7 Place the drum unit and toner cartridge assembly into the plastic bag and seal the bag. 8 Close the front cover. Leave the toner cartridge installed in the original carton with the original packing material.
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Keep all separate parts to Brother as shown below: If you are returning the MFC to use with your 'Exchange' machine. 11 Close the carton and tape it shut. 22 - 24 TROUBLESHOOTING AND ROUTINE MAINTENANCE 10 Pack the drum unit and toner cartridge assembly, telephone line cord, AC cord and printed materials in the original carton as part of the Exchange Service, pack only the MFC.
Keep all separate parts to Brother as shown below: If you are returning the MFC to use with your 'Exchange' machine. 11 Close the carton and tape it shut. 22 - 24 TROUBLESHOOTING AND ROUTINE MAINTENANCE 10 Pack the drum unit and toner cartridge assembly, telephone line cord, AC cord and printed materials in the original carton as part of the Exchange Service, pack only the MFC.