Users Manual - English
Page 3
...event of enhancements to your product and special offers. Your registration with Brother International Corporation, you will help , you bought the machine. and, will be made from your Brother product. To keep your Fax Machine/Multi-Function Center needs. i Calls must be recorded as confirmation of the ... all your machine performance up to get the most from within that country. http://solutions.brother.com Note You can download the latest software and utilities and read FAQs and troubleshooting tips to learn how to date, check here for the latest fimware upgrade (for...
...event of enhancements to your product and special offers. Your registration with Brother International Corporation, you will help , you bought the machine. and, will be made from your Brother product. To keep your Fax Machine/Multi-Function Center needs. i Calls must be recorded as confirmation of the ... all your machine performance up to get the most from within that country. http://solutions.brother.com Note You can download the latest software and utilities and read FAQs and troubleshooting tips to learn how to date, check here for the latest fimware upgrade (for...
Users Manual - English
Page 13
...device 95 LAN connection 95 Laser safety 95 FDA regulations 96 Important safety instructions 97 Trademarks 98 B Options 99 Options ...99 Optional Paper Tray (LT-5300 100 Memory Board 100 DIMM types 100 Installing extra memory 101 C Troubleshooting and routine maintenance 102 Troubleshooting 102 If you are ... jams 121 Paper jams 122 Routine maintenance 126 Cleaning the outside of the machine 126 Cleaning the scanner glass 128 Cleaning the laser scanner window 128 Cleaning the corona wire 130 Cleaning the drum unit 131 Replacing the toner cartridge (TN-550/TN-580 132...
...device 95 LAN connection 95 Laser safety 95 FDA regulations 96 Important safety instructions 97 Trademarks 98 B Options 99 Options ...99 Optional Paper Tray (LT-5300 100 Memory Board 100 DIMM types 100 Installing extra memory 101 C Troubleshooting and routine maintenance 102 Troubleshooting 102 If you are ... jams 121 Paper jams 122 Routine maintenance 126 Cleaning the outside of the machine 126 Cleaning the scanner glass 128 Cleaning the laser scanner window 128 Cleaning the corona wire 130 Cleaning the drum unit 131 Replacing the toner cartridge (TN-550/TN-580 132...
Users Manual - English
Page 101
Section V Appendixes V Safety and Legal 88 Options 99 Troubleshooting and routine maintenance 102 Menu and Features 140 Specifications 159 Glossary 171
Section V Appendixes V Safety and Legal 88 Options 99 Troubleshooting and routine maintenance 102 Menu and Features 140 Specifications 159 Glossary 171
Users Manual - English
Page 116
... see if the problem is caused by yourself. Suggestions Usually this is with static or interference on page 110. Try receiving from within that country. C Troubleshooting and routine maintenance C Troubleshooting C IMPORTANT For technical help , the Brother Solutions Center offers the latest FAQs and troubleshooting tips. You can solve most problems by a poor telephone connection.
... see if the problem is caused by yourself. Suggestions Usually this is with static or interference on page 110. Try receiving from within that country. C Troubleshooting and routine maintenance C Troubleshooting C IMPORTANT For technical help , the Brother Solutions Center offers the latest FAQs and troubleshooting tips. You can solve most problems by a poor telephone connection.
Users Manual - English
Page 117
Troubleshooting and routine maintenance Phone Line or Connections Difficulties Dialing does not work. Vertical black lines when sending. If you call your machine to check your ...
Troubleshooting and routine maintenance Phone Line or Connections Difficulties Dialing does not work. Vertical black lines when sending. If you call your machine to check your ...
Users Manual - English
Page 119
See Installing extra memory on both sides of the paper even though the printer driver setting is Duplex. (MFC-8670DN, MFC-8860DN and MFC-8870DW only) The machine is not printing or has stopped printing and the machine's status LED is your document to allow... margins in your model name) and click Properties. In PaperPort®, click File, Scan and choose the Brother TWAIN driver. This program will repair and reinstall the software. Troubleshooting and routine maintenance Printing Difficulties (Continued) Difficulties The machine prints the first couple of pages correctly, then some...
See Installing extra memory on both sides of the paper even though the printer driver setting is Duplex. (MFC-8670DN, MFC-8860DN and MFC-8870DW only) The machine is not printing or has stopped printing and the machine's status LED is your document to allow... margins in your model name) and click Properties. In PaperPort®, click File, Scan and choose the Brother TWAIN driver. This program will repair and reinstall the software. Troubleshooting and routine maintenance Printing Difficulties (Continued) Difficulties The machine prints the first couple of pages correctly, then some...
Users Manual - English
Page 121
... the paper tray. Make sure that you choose the Paper Type that the cable and network connections are good. Printed pages are too light. Troubleshooting and routine maintenance Print Quality Difficulties Difficulties Printed pages are using, or the print media may be incorrect for more information. 107
... the paper tray. Make sure that you choose the Paper Type that the cable and network connections are good. Printed pages are too light. Troubleshooting and routine maintenance Print Quality Difficulties Difficulties Printed pages are using, or the print media may be incorrect for more information. 107
Users Manual - English
Page 123
...Firewall and click Change settings. button. button. Then click OK. For details, see the instruction above. In Name: Enter any description, for example "Brother Scanner". 2. Then click OK. In Port number: Enter "54926". 3. i Make sure that Windows Firewall on your machine. The firewall setting on the... the Add port... Make sure UDP is set to On. c Make sure that the new setting is added and is selected. Troubleshooting and routine maintenance Network Difficulties (Continued) Difficulties The network scanning feature does not work . g Click the Add port...
...Firewall and click Change settings. button. button. Then click OK. For details, see the instruction above. In Name: Enter any description, for example "Brother Scanner". 2. Then click OK. In Port number: Enter "54926". 3. i Make sure that Windows Firewall on your machine. The firewall setting on the... the Add port... Make sure UDP is set to On. c Make sure that the new setting is added and is selected. Troubleshooting and routine maintenance Network Difficulties (Continued) Difficulties The network scanning feature does not work . g Click the Add port...
Users Manual - English
Page 125
...drum unit (DR-520) on page 135.) Black Spots at 3.7 in a new drum unit. (See Replacing the drum unit (DR-520) on page 131). Troubleshooting and routine maintenance Examples of poor print quality Hollow print Recommendation Make sure that you use paper that meets our specifications. (See Acceptable paper... and other media on page 12.) If you use label sheets for laser printers, the glue from the sheets may sometimes stick to the OPC drum surface. Clean the drum unit. (See Cleaning the drum unit on page...
...drum unit (DR-520) on page 135.) Black Spots at 3.7 in a new drum unit. (See Replacing the drum unit (DR-520) on page 131). Troubleshooting and routine maintenance Examples of poor print quality Hollow print Recommendation Make sure that you use paper that meets our specifications. (See Acceptable paper... and other media on page 12.) If you use label sheets for laser printers, the glue from the sheets may sometimes stick to the OPC drum surface. Clean the drum unit. (See Cleaning the drum unit on page...
Users Manual - English
Page 127
... paper and other media on either side of the machine as shown below until it stops. d Close the back cover and resend the print job. Troubleshooting and routine maintenance Examples of paper in the paper tray. c As the top of the lever rotates backward, lift the bottom portion of paper in...
... paper and other media on either side of the machine as shown below until it stops. d Close the back cover and resend the print job. Troubleshooting and routine maintenance Examples of paper in the paper tray. c As the top of the lever rotates backward, lift the bottom portion of paper in...
Users Manual - English
Page 129
..., 0, 4. (Canada) Press Menu, 0, 5. 04.Dial Tone a Detection b No Detection Select ab & OK b Press a or b to 9600 bps. Press OK. Unless interference is not available. 115 Troubleshooting and routine maintenance Setting Dial Tone Detection C Setting the dial tone to Basic, the ECM feature is a recurring problem on the phone line, we recommend...
..., 0, 4. (Canada) Press Menu, 0, 5. 04.Dial Tone a Detection b No Detection Select ab & OK b Press a or b to 9600 bps. Press OK. Unless interference is not available. 115 Troubleshooting and routine maintenance Setting Dial Tone Detection C Setting the dial tone to Basic, the ECM feature is a recurring problem on the phone line, we recommend...
Users Manual - English
Page 131
... or Speed Dial number that is busy. No The number you have a print quality life. You can be cleaned. Set Distinctive Ring to reset. problem; Troubleshooting and routine maintenance Error Message Cause Action DR Mode in its Use the drum unit until you dialed does not Response/Busy answer or is...
... or Speed Dial number that is busy. No The number you have a print quality life. You can be cleaned. Set Distinctive Ring to reset. problem; Troubleshooting and routine maintenance Error Message Cause Action DR Mode in its Use the drum unit until you dialed does not Response/Busy answer or is...
Users Manual - English
Page 133
... the toner cartridge with a new one. (See Replacing the toner cartridge (TN-550/TN-580) on page 120.) Document is too long for duplex scanning. Troubleshooting and routine maintenance Error Message Toner Life End Toner Low Too Many Trays Unable to Init. (Initialize) Unable to Print Unable to Scan Cause Action...
... the toner cartridge with a new one. (See Replacing the toner cartridge (TN-550/TN-580) on page 120.) Document is too long for duplex scanning. Troubleshooting and routine maintenance Error Message Toner Life End Toner Low Too Many Trays Unable to Init. (Initialize) Unable to Print Unable to Scan Cause Action...
Users Manual - English
Page 135
... ADF that is not jammed. b Lift the document cover. Follow the steps below . e Press Stop/Exit. 121 c Pull the jammed document out to the left. Troubleshooting and routine maintenance Document jams C If the document is jammed, follow the steps below to clear a document jam. e Press Stop/Exit. d Close the document cover...
... ADF that is not jammed. b Lift the document cover. Follow the steps below . e Press Stop/Exit. 121 c Pull the jammed document out to the left. Troubleshooting and routine maintenance Document jams C If the document is jammed, follow the steps below to clear a document jam. e Press Stop/Exit. d Close the document cover...
Users Manual - English
Page 137
... with the toner cartridge and drum unit assembly, or this may release the paper so you can pull it out of the paper tray opening. Troubleshooting and routine maintenance CAUTION To prevent damage to open the front cover. f Close the front cover. d Slowly take out the drum unit and toner cartridge...
... with the toner cartridge and drum unit assembly, or this may release the paper so you can pull it out of the paper tray opening. Troubleshooting and routine maintenance CAUTION To prevent damage to open the front cover. f Close the front cover. d Slowly take out the drum unit and toner cartridge...
Users Manual - English
Page 139
g Put the drum unit and toner cartridge assembly back in the machine. Paper is jammed in the duplex tray (MFC-8660DN, MFC-8670DN, MFC-8860DN and MFC-8870DW only) C a Pull the duplex tray completely out of the machine or the duplex tray. h Close the front cover. Paper is jammed inside the drum unit and toner cartridge assembly C a Press the cover release lever to open the front cover. b Pull the jammed paper out of the machine. Troubleshooting and routine maintenance c Put the duplex tray back in the machine. b Take out the drum unit and toner cartridge assembly. 125
g Put the drum unit and toner cartridge assembly back in the machine. Paper is jammed in the duplex tray (MFC-8660DN, MFC-8670DN, MFC-8860DN and MFC-8870DW only) C a Pull the duplex tray completely out of the machine or the duplex tray. h Close the front cover. Paper is jammed inside the drum unit and toner cartridge assembly C a Press the cover release lever to open the front cover. b Pull the jammed paper out of the machine. Troubleshooting and routine maintenance c Put the duplex tray back in the machine. b Take out the drum unit and toner cartridge assembly. 125
Users Manual - English
Page 141
b Wipe the outside of the machine as follows: C a Pull the paper tray completely out of the machine. Troubleshooting and routine maintenance d Wipe the inside the paper tray. 127 c Remove anything that is stuck inside of the paper tray with a soft cloth to remove dust. e Re-load the paper and put the paper tray firmly back in the machine. Clean the outside of the machine with a soft cloth to remove dust.
b Wipe the outside of the machine as follows: C a Pull the paper tray completely out of the machine. Troubleshooting and routine maintenance d Wipe the inside the paper tray. 127 c Remove anything that is stuck inside of the paper tray with a soft cloth to remove dust. e Re-load the paper and put the paper tray firmly back in the machine. Clean the outside of the machine with a soft cloth to remove dust.
Users Manual - English
Page 143
... the electrodes shown in the telephone line cord. f Plug the machine's power cord back into the machine. When you have just used the machine, some internal parts of the machine, DO NOT touch the shaded parts shown in the illustration. e Close the front cover. Turn on the machine's power switch. 129... AC power outlet first, and then plug in the illustration. HOT SURFACE After you open the front cover of the machine will be extremely hot. Troubleshooting and routine maintenance c Gently clean the laser scanner window (1) by wiping it with a clean soft, dry lintfree cloth.
... the electrodes shown in the telephone line cord. f Plug the machine's power cord back into the machine. When you have just used the machine, some internal parts of the machine, DO NOT touch the shaded parts shown in the illustration. e Close the front cover. Turn on the machine's power switch. 129... AC power outlet first, and then plug in the illustration. HOT SURFACE After you open the front cover of the machine will be extremely hot. Troubleshooting and routine maintenance c Gently clean the laser scanner window (1) by wiping it with a clean soft, dry lintfree cloth.
Users Manual - English
Page 145
Troubleshooting and routine maintenance CAUTION The OPC drum is photosensitive so do not touch it with a dry cotton swab until the dust or glue on the ...
Troubleshooting and routine maintenance CAUTION The OPC drum is photosensitive so do not touch it with a dry cotton swab until the dust or glue on the ...
Users Manual - English
Page 147
...on the right and take the toner cartridge out of Genuine Brother Supplies. Handle the toner cartridge carefully. Our warranty coverage does not apply to any degradation to use of the drum unit. Troubleshooting and routine maintenance CAUTION To prevent damage to unpack the toner... cartridge until immediately before you put a toner cartridge into a fire. CAUTION Brother strongly recommends that you do not refill the toner cartridge ...
...on the right and take the toner cartridge out of Genuine Brother Supplies. Handle the toner cartridge carefully. Our warranty coverage does not apply to any degradation to use of the drum unit. Troubleshooting and routine maintenance CAUTION To prevent damage to unpack the toner... cartridge until immediately before you put a toner cartridge into a fire. CAUTION Brother strongly recommends that you do not refill the toner cartridge ...