Users Manual - English
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..., which are available for purchase.) In USA: 1-888-879-3232 (voice) 1-800-947-1445 (fax) http://www.brothermall.com In Canada: 1-877-BROTHER (voice) Description Toner Cartridge Drum Unit Telephone Line Cord IEEE-1284 Bi-directional Cable Power Protector for A/C Power, Phone Line Surges and Voltage Spikes (2 outlets) Power Protector for A/C Power...
..., which are available for purchase.) In USA: 1-888-879-3232 (voice) 1-800-947-1445 (fax) http://www.brothermall.com In Canada: 1-877-BROTHER (voice) Description Toner Cartridge Drum Unit Telephone Line Cord IEEE-1284 Bi-directional Cable Power Protector for A/C Power, Phone Line Surges and Voltage Spikes (2 outlets) Power Protector for A/C Power...
Users Manual - English
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... print heads, toner, drums, ink cartridges, print cartridges, refill ribbons, therma PLUS paper and thermal paper. • Except as otherwise provided herein, Brother warrants that this Product was...use refurbished parts iv MFC LIMITED WARRANTY (USA) Supply Brother or the Brother Authorized Service Center with a rated life; What Brother will do : After contacting Brother or a Brother Authorized Service Center,... and Accessory Items is the length of the Warranty Periods: • Machines: one year from the original purchase date. • Accompanying Consumable and Accessory Items: ...
... print heads, toner, drums, ink cartridges, print cartridges, refill ribbons, therma PLUS paper and thermal paper. • Except as otherwise provided herein, Brother warrants that this Product was...use refurbished parts iv MFC LIMITED WARRANTY (USA) Supply Brother or the Brother Authorized Service Center with a rated life; What Brother will do : After contacting Brother or a Brother Authorized Service Center,... and Accessory Items is the length of the Warranty Periods: • Machines: one year from the original purchase date. • Accompanying Consumable and Accessory Items: ...
Users Manual - English
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... of the MFC/Facsimile machine in material or workmanship. No oral or written information, advice or representation provided by the end user/purchaser of the possibility of such damages. For laser products: Failure to remove the Toner Cartridge (and Toner Drum Unit on applicable...@brother.ca or browse Brother's Web Site: www.brother.com Brother International Corporation (Canada) Ltd. 1 Rue Hôtel de Ville Dollard-Des-Ormeaux, QC H9B 3H6 vi LIMITED WARRANTY (CANADA) This warranty states Brother's entire liability and your exclusive remedy against Brother for any failure of the MFC/...
... of the MFC/Facsimile machine in material or workmanship. No oral or written information, advice or representation provided by the end user/purchaser of the possibility of such damages. For laser products: Failure to remove the Toner Cartridge (and Toner Drum Unit on applicable...@brother.ca or browse Brother's Web Site: www.brother.com Brother International Corporation (Canada) Ltd. 1 Rue Hôtel de Ville Dollard-Des-Ormeaux, QC H9B 3H6 vi LIMITED WARRANTY (CANADA) This warranty states Brother's entire liability and your exclusive remedy against Brother for any failure of the MFC/...
Users Manual - English
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... shipping the MFC 22-22 Routine maintenance 22-25 Cleaning the scanner 22-25 Cleaning the printer 22-26 Cleaning the drum unit 22-27 Replacing the toner cartridge 22-28 xxiv about the interface cable 21-4 Industry Canada Compliance Statement (Canada only 21-4 International ENERGY STAR® Compliance Statement 21-4 Laser safety 21...
... shipping the MFC 22-22 Routine maintenance 22-25 Cleaning the scanner 22-25 Cleaning the printer 22-26 Cleaning the drum unit 22-27 Replacing the toner cartridge 22-28 xxiv about the interface cable 21-4 Industry Canada Compliance Statement (Canada only 21-4 International ENERGY STAR® Compliance Statement 21-4 Laser safety 21...
Users Manual - English
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How to replace the toner cartridge 22-29 Replacing the drum unit 22-34 Checking the drum life 22-37 Page Counter 22-37 23 Optional accessories 23-1 Memory board 23-1 Installing the optional memory board 23-2 Network (LAN) board 23-4 Before ...
How to replace the toner cartridge 22-29 Replacing the drum unit 22-34 Checking the drum life 22-37 Page Counter 22-37 23 Optional accessories 23-1 Memory board 23-1 Installing the optional memory board 23-2 Network (LAN) board 23-4 Before ...
Users Manual - English
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Name Description 1 (MFC-8420) Manual Feed Tray (MFC-8820D and MFC-8820DN) Multi-purpose Tray (MP Tray) Load paper here. 2 Front Cover Release Button Press it to install a toner cartridge or drum unit. 11 Paper Tray (Tray #1) Load paper here. 1 - 3 INTRODUCTION MFC part names and operations ■ Front view 5 ... Extension 2 Front Cover Release Button 6 ADF Document Support Extension 7 ADF Document Output Support Flap 8 Document Cover 1 (MFC-8420) Manual Feed Tray (MFC-8820D and MFC-8820DN) Multi-purpose Tray (MP Tray) 9 Power Switch 10 Front Cover 11 Paper Tray (Tray #1) No.
Name Description 1 (MFC-8420) Manual Feed Tray (MFC-8820D and MFC-8820DN) Multi-purpose Tray (MP Tray) Load paper here. 2 Front Cover Release Button Press it to install a toner cartridge or drum unit. 11 Paper Tray (Tray #1) Load paper here. 1 - 3 INTRODUCTION MFC part names and operations ■ Front view 5 ... Extension 2 Front Cover Release Button 6 ADF Document Support Extension 7 ADF Document Output Support Flap 8 Document Cover 1 (MFC-8420) Manual Feed Tray (MFC-8820D and MFC-8820DN) Multi-purpose Tray (MP Tray) 9 Power Switch 10 Front Cover 11 Paper Tray (Tray #1) No.
Users Manual - English
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...Text Photo Auto Selects the Copy resolution for your type of the last 30 Caller IDs stored in Bold with the MFC. You can check the percentage of total pages the MFC has printed so far. to accept Main Menu 2.Fax (Continued) 3.Copy 4.Printer to register the ring pattern ...with . Off Set (On) Uses the Telephone Company's Distinctive Ring subscriber service to exit Submenu 0.Mis cell ane ous 1.Quality 2.Contrast 1.Emulation Menu Selections 1.Mem Security 2.Drum ...
...Text Photo Auto Selects the Copy resolution for your type of the last 30 Caller IDs stored in Bold with the MFC. You can check the percentage of total pages the MFC has printed so far. to accept Main Menu 2.Fax (Continued) 3.Copy 4.Printer to register the ring pattern ...with . Off Set (On) Uses the Telephone Company's Distinctive Ring subscriber service to exit Submenu 0.Mis cell ane ous 1.Quality 2.Contrast 1.Emulation Menu Selections 1.Mem Security 2.Drum ...
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... problem and displays an error message. You can correct most common error messages are shown below. ACTION Use the drum unit until you bought the MFC. Check Paper #2 Check Paper MP Paper in the paper tray or MP tray. -OR- Press 1 to ...reset. 22 Troubleshooting and routine maintenance Troubleshooting IMPORTANT For technical help , call the country where you have a print quality problem; Refill the paper in the MP tray runs out. Calls must call the Brother...
... problem and displays an error message. You can correct most common error messages are shown below. ACTION Use the drum unit until you bought the MFC. Check Paper #2 Check Paper MP Paper in the paper tray or MP tray. -OR- Press 1 to ...reset. 22 Troubleshooting and routine maintenance Troubleshooting IMPORTANT For technical help , call the country where you have a print quality problem; Refill the paper in the MP tray runs out. Calls must call the Brother...
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.... (See To use Automatic Duplexing for the paper size. terminated the call. Cooling Down Wait For A While The temperature of the drum unit or toner cartridge is locked. Please close the face-up output tray is not correctly set for fax, copy and print operations (For... MFC-8820D and MFC-8820DN) on page 22-6.) Machine Error MFC has a mechanical problem. ERROR MESSAGES ERROR MESSAGE CAUSE ACTION Check Scan Lock The scanner lock is too hot. XX Call Brother Customer Service and tell them the Machine Error number. Release...
.... (See To use Automatic Duplexing for the paper size. terminated the call. Cooling Down Wait For A While The temperature of the drum unit or toner cartridge is locked. Please close the face-up output tray is not correctly set for fax, copy and print operations (For... MFC-8820D and MFC-8820DN) on page 22-6.) Machine Error MFC has a mechanical problem. ERROR MESSAGES ERROR MESSAGE CAUSE ACTION Check Scan Lock The scanner lock is too hot. XX Call Brother Customer Service and tell them the Machine Error number. Release...
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Instead, pull the edge of the jammed paper from the paper tray. If you cannot remove the drum unit assembly easily at this time, do not use extra force. Pull the jammed paper up and out of the MFC. 3 Press the cover release button and then open the front cover. 4 Pull out the drum unit assembly. TROUBLESHOOTING AND ROUTINE MAINTENANCE 22 - 7 1 Pull the paper tray completely out of the MFC. 2 Pull the jammed paper up and out of the MFC.
Instead, pull the edge of the jammed paper from the paper tray. If you cannot remove the drum unit assembly easily at this time, do not use extra force. Pull the jammed paper up and out of the MFC. 3 Press the cover release button and then open the front cover. 4 Pull out the drum unit assembly. TROUBLESHOOTING AND ROUTINE MAINTENANCE 22 - 7 1 Pull the paper tray completely out of the MFC. 2 Pull the jammed paper up and out of the MFC.
Users Manual - English
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8 Push the lock lever down and take the toner cartridge out of the drum unit assembly. Take out the jammed paper if there is any inside the drum unit. 9 Put the drum unit assembly back in the MFC. 10 Put the paper tray in the MFC. 11 Close the front cover. 22 - 10 TROUBLESHOOTING AND ROUTINE MAINTENANCE
8 Push the lock lever down and take the toner cartridge out of the drum unit assembly. Take out the jammed paper if there is any inside the drum unit. 9 Put the drum unit assembly back in the MFC. 10 Put the paper tray in the MFC. 11 Close the front cover. 22 - 10 TROUBLESHOOTING AND ROUTINE MAINTENANCE
Users Manual - English
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...If there is turned on. (See Printing a reduced incoming fax (Auto Reduction) on the Transmission Verification Report, your primary corona wire (See Cleaning the drum unit on page 2-1). See Improving the print quality on the telephone line. You may get 'RESULT:NG' or, on page 5-5.) Phone Line or Connections ...line. There is with static or interference on page 22-18. If your MFC. The MFC does not answer when called. Try sending the fax again. If the copy looks good, the problem is still no ringing when you call Brother Customer Service at 1-800-284-4329 (In USA) or 1-877...
...If there is turned on. (See Printing a reduced incoming fax (Auto Reduction) on the Transmission Verification Report, your primary corona wire (See Cleaning the drum unit on page 2-1). See Improving the print quality on the telephone line. You may get 'RESULT:NG' or, on page 5-5.) Phone Line or Connections ...line. There is with static or interference on page 22-18. If your MFC. The MFC does not answer when called. Try sending the fax again. If the copy looks good, the problem is still no ringing when you call Brother Customer Service at 1-800-284-4329 (In USA) or 1-877...
Users Manual - English
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...Receive setting (Menu, 2, 1) and Setup Send setting (Menu, 2, 2) are available only when the MFC is dirty. Either the scanner or the primary corona wire for printing is in Fax mode. For Example: Your Brother MFC handles the Caller ID subscriber services. Clean them both. (See Cleaning the scanner on page 22...-25 and Cleaning the drum unit on a single line. If you answered on the line as CNG Tone....
...Receive setting (Menu, 2, 1) and Setup Send setting (Menu, 2, 2) are available only when the MFC is dirty. Either the scanner or the primary corona wire for printing is in Fax mode. For Example: Your Brother MFC handles the Caller ID subscriber services. Clean them both. (See Cleaning the scanner on page 22...-25 and Cleaning the drum unit on a single line. If you answered on the line as CNG Tone....
Users Manual - English
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... with your application software to make sure to see if LCD is plugged in the File menu and select the Brother TWAIN driver. DIFFICULTY Printer Difficulties The MFC does not print. Out Of Memory message occurs. Your computer is selected as the primary source. Please make sure.... (See the Quick Setup Guide.) • Check to connect the MFC cable correctly. Most laser printers have text missing. Usually these are installed properly. (See Replacing the drum unit on page 7.) • The toner cartridge and drum unit are the first two lines and last two lines, leaves 62 printable...
... with your application software to make sure to see if LCD is plugged in the File menu and select the Brother TWAIN driver. DIFFICULTY Printer Difficulties The MFC does not print. Out Of Memory message occurs. Your computer is selected as the primary source. Please make sure.... (See the Quick Setup Guide.) • Check to connect the MFC cable correctly. Most laser printers have text missing. Usually these are installed properly. (See Replacing the drum unit on page 7.) • The toner cartridge and drum unit are the first two lines and last two lines, leaves 62 printable...
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... may clear the problem by cleaning the primary corona wire inside the drum unit by sliding the blue tab. Make sure you return the blue tab to a computer, turn off Toner Save mode in the MFC itself. (See Toner Save on page 4-9.) Try installing a new toner cartridge. (See Replacing the ...toner cartridge on page 22-28.) Try installing a new drum unit. (See Replacing the drum unit on . Rough-surfaced paper may be on page 22-34.)...
... may clear the problem by cleaning the primary corona wire inside the drum unit by sliding the blue tab. Make sure you return the blue tab to a computer, turn off Toner Save mode in the MFC itself. (See Toner Save on page 4-9.) Try installing a new toner cartridge. (See Replacing the ...toner cartridge on page 22-28.) Try installing a new drum unit. (See Replacing the drum unit on . Rough-surfaced paper may be on page 22-34.)...
Users Manual - English
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... gear by hand while looking at the surface of the OPC drum. The drum unit may have located the mark on the drum that matches the print sample, wipe the surface of the OPC drum with your fingers. Do not touch the photosensitive drum with a cotton swab until the dust or paper powder on the..., and find the exact position of the poor print. 94 mm (3.7 in.) 94 mm (3.7 in.) Black Spots at 94 mm (3.7 in a new drum unit. (See Replacing the drum unit on page 22-34.) TROUBLESHOOTING AND ROUTINE MAINTENANCE 22 - 19 Examples of poor print quality 94 mm (3.7 in.) 94 mm (3.7 in.) White Spots...
... gear by hand while looking at the surface of the OPC drum. The drum unit may have located the mark on the drum that matches the print sample, wipe the surface of the OPC drum with your fingers. Do not touch the photosensitive drum with a cotton swab until the dust or paper powder on the..., and find the exact position of the poor print. 94 mm (3.7 in.) 94 mm (3.7 in.) Black Spots at 94 mm (3.7 in a new drum unit. (See Replacing the drum unit on page 22-34.) TROUBLESHOOTING AND ROUTINE MAINTENANCE 22 - 19 Examples of poor print quality 94 mm (3.7 in.) 94 mm (3.7 in.) White Spots...
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...to clear this problem, especially if the printer has not been used for laser printers, the glue from the sheets may have toner stains down the page. Put in a new drum unit. (See Replacing the drum unit on page 2-1.) Check the paper type and quality. ABCDEFGH abcdefghijk ABCD... abcde 01234 White lines down the page a0AAabBbc1CBdDe2cEfCgdF3hGDi4ejHk Page skewed Curl or wave Recommendation The drum unit may be damaged. Check the paper type and quality. (See About paper on page 22-34.) Clean the inside the printer...
...to clear this problem, especially if the printer has not been used for laser printers, the glue from the sheets may have toner stains down the page. Put in a new drum unit. (See Replacing the drum unit on page 2-1.) Check the paper type and quality. ABCDEFGH abcdefghijk ABCD... abcde 01234 White lines down the page a0AAabBbc1CBdDe2cEfCgdF3hGDi4ejHk Page skewed Curl or wave Recommendation The drum unit may be damaged. Check the paper type and quality. (See About paper on page 22-34.) Clean the inside the printer...
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Examples of paper in the tray or try rotating the paper 180° in the input tray. Check the paper type and quality. (See About paper on page 2-5.) Turn over the stack of poor print quality B DEFGH abc efghijk A CD bcde 1 34 Wrinkles or creases Recommendation Make sure that paper is necessary to load paper on page 2-1.) Try printing using the straight-through output path. (See How to replace it is loaded properly. TROUBLESHOOTING AND ROUTINE MAINTENANCE 22 - 21 The drum unit is a consumable item and it periodically.
Examples of paper in the tray or try rotating the paper 180° in the input tray. Check the paper type and quality. (See About paper on page 2-5.) Turn over the stack of poor print quality B DEFGH abc efghijk A CD bcde 1 34 Wrinkles or creases Recommendation Make sure that paper is necessary to load paper on page 2-1.) Try printing using the straight-through output path. (See How to replace it is loaded properly. TROUBLESHOOTING AND ROUTINE MAINTENANCE 22 - 21 The drum unit is a consumable item and it periodically.
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Leave the toner cartridge installed in the original carton with the original packing material. TROUBLESHOOTING AND ROUTINE MAINTENANCE 22 - 23 Fold down the face-down output tray flap. Remove the telephone line cord. 9 Wrap the MFC in the plastic bag and place it in the drum unit. 7 Place the drum unit and toner cartridge assembly into the plastic bag and seal the bag. 8 Close the front cover. 6 Remove the drum unit and toner cartridge assembly.
Leave the toner cartridge installed in the original carton with the original packing material. TROUBLESHOOTING AND ROUTINE MAINTENANCE 22 - 23 Fold down the face-down output tray flap. Remove the telephone line cord. 9 Wrap the MFC in the plastic bag and place it in the drum unit. 7 Place the drum unit and toner cartridge assembly into the plastic bag and seal the bag. 8 Close the front cover. 6 Remove the drum unit and toner cartridge assembly.
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Keep all separate parts to Brother as part of the Exchange Service, pack only the MFC. 10 Pack the drum unit and toner cartridge assembly, telephone line cord, AC cord and printed materials in the original carton as shown below: If you are returning the MFC to use with your 'Exchange' machine. 11 Close the carton and tape it shut. 22 - 24 TROUBLESHOOTING AND ROUTINE MAINTENANCE
Keep all separate parts to Brother as part of the Exchange Service, pack only the MFC. 10 Pack the drum unit and toner cartridge assembly, telephone line cord, AC cord and printed materials in the original carton as shown below: If you are returning the MFC to use with your 'Exchange' machine. 11 Close the carton and tape it shut. 22 - 24 TROUBLESHOOTING AND ROUTINE MAINTENANCE