Users Manual - English
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...HL-5130 4-4 Print server (NC-2100p) ...4-5 5 Routine maintenance ...5-1 Toner cartridge ...5-2 Toner Low message ...5-2 Toner Empty message ...5-3 Replacing the toner cartridge 5-3 Drum unit ...5-8 Change Drum message ...5-8 Replacing the drum unit ...5-9 Cleaning ...5-12 Replacing periodic maintenance parts 5-13 6 Troubleshooting...your paper A-6 8 Appendix (For Europe and Other Countries B-1 Brother Numbers ...B-1 Important information: Regulations B-2 Radio interference (220 to 240 volt model only B-2 International ENERGY STAR® Compliance Statement B-2 IEC 60825 specification (220...
...HL-5130 4-4 Print server (NC-2100p) ...4-5 5 Routine maintenance ...5-1 Toner cartridge ...5-2 Toner Low message ...5-2 Toner Empty message ...5-3 Replacing the toner cartridge 5-3 Drum unit ...5-8 Change Drum message ...5-8 Replacing the drum unit ...5-9 Cleaning ...5-12 Replacing periodic maintenance parts 5-13 6 Troubleshooting...your paper A-6 8 Appendix (For Europe and Other Countries B-1 Brother Numbers ...B-1 Important information: Regulations B-2 Radio interference (220 to 240 volt model only B-2 International ENERGY STAR® Compliance Statement B-2 IEC 60825 specification (220...
Users Manual - English
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...; The PC is set up to connect to the correct printer port. Other problems See Other problems on page 6-17. 6 - 1 TROUBLESHOOTING Printout is incorrect See Solving print problems on page 6-11. 6 Troubleshooting Identifying your problem First, check the following: ■ The power plug is connected properly and the printer is turned on...
...; The PC is set up to connect to the correct printer port. Other problems See Other problems on page 6-17. 6 - 1 TROUBLESHOOTING Printout is incorrect See Solving print problems on page 6-11. 6 Troubleshooting Identifying your problem First, check the following: ■ The power plug is connected properly and the printer is turned on...
Users Manual - English
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... Jam Multi Purpose Tray Jam Duplex (For HL-5150D / HL-5170DN) Duplex Size Error (For HL-5150D / HL-5170DN) No Duplex Tray (For HL-5150D / HL-5170DN) Duplex Lever Error (For HL-5150D / HL-5170DN) Action ■ Close the front ...would like to turn the status monitor on page 6-6. ■ Press the Go button. TROUBLESHOOTING 6 - 2 See Paper jams and how to print the data remaining in the paper tray.... on page 2-6. Error messages in the following table for the error message that meets Brother's recommended paper specifications. Sometimes it is curled, straighten it back in the paper tray...
... Jam Multi Purpose Tray Jam Duplex (For HL-5150D / HL-5170DN) Duplex Size Error (For HL-5150D / HL-5170DN) No Duplex Tray (For HL-5150D / HL-5170DN) Duplex Lever Error (For HL-5150D / HL-5170DN) Action ■ Close the front ...would like to turn the status monitor on page 6-6. ■ Press the Go button. TROUBLESHOOTING 6 - 2 See Paper jams and how to print the data remaining in the paper tray.... on page 2-6. Error messages in the following table for the error message that meets Brother's recommended paper specifications. Sometimes it is curled, straighten it back in the paper tray...
Users Manual - English
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... for 10 minutes with the power on again. See Installing additional memory on page 4-2. The best combination of your dealer or Brother Customer Service. Error message printouts The printer will vary depending on your document: Graphics Mode TrueType™ mode Use Printer TrueType...you print to prevent automatic reduction of your dealer or Brother Customer Service. ■ Turn the power switch off , wait a few seconds and then turn it on . See Installing additional memory on page 4-2. 6 - 3 TROUBLESHOOTING Set page protection to ON by using the supplied Windows...
... for 10 minutes with the power on again. See Installing additional memory on page 4-2. The best combination of your dealer or Brother Customer Service. Error message printouts The printer will vary depending on your document: Graphics Mode TrueType™ mode Use Printer TrueType...you print to prevent automatic reduction of your dealer or Brother Customer Service. ■ Turn the power switch off , wait a few seconds and then turn it on . See Installing additional memory on page 4-2. 6 - 3 TROUBLESHOOTING Set page protection to ON by using the supplied Windows...
Users Manual - English
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... 4-2. Press the Job Cancel button if you print to prevent automatic reduction in the resolution. ■ Expand the printer memory by adding a commercially available DIMM. TROUBLESHOOTING 6 - 4 See Installing additional memory on page 4-2. ■ Set page protection to ON by adding a commercially available DIMM. The best combination of these settings will vary...
... 4-2. Press the Job Cancel button if you print to prevent automatic reduction in the resolution. ■ Expand the printer memory by adding a commercially available DIMM. TROUBLESHOOTING 6 - 4 See Installing additional memory on page 4-2. ■ Set page protection to ON by adding a commercially available DIMM. The best combination of these settings will vary...
Users Manual - English
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... does not print into the face-down output tray. Your application software must be set up output tray. ■ Make sure that meets Brother recommended paper specifications. Paper handling First, make sure it is curled, you are using . A paper jam has occurred. If the paper ...that you are using paper that the appropriate printer driver is selected. 6 - 5 TROUBLESHOOTING The printer will not feed envelopes. Sometimes it is helpful to print on the specified paper. (For HL-5140, HL-5150D and HL-5170DN with optional lower tray unit) Recommendation ■ If there is paper in the...
... does not print into the face-down output tray. Your application software must be set up output tray. ■ Make sure that meets Brother recommended paper specifications. Paper handling First, make sure it is curled, you are using . A paper jam has occurred. If the paper ...that you are using paper that the appropriate printer driver is selected. 6 - 5 TROUBLESHOOTING The printer will not feed envelopes. Sometimes it is helpful to print on the specified paper. (For HL-5140, HL-5150D and HL-5170DN with optional lower tray unit) Recommendation ■ If there is paper in the...
Users Manual - English
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... paper tray. ■ Always remove all the remaining jammed paper has been removed from feeding through the printer at one time and reduces paper jams. TROUBLESHOOTING 6 - 6 This helps prevent multiple sheets of paper from the printer. When you add new paper. Then try printing again. ■ If a paper jam occurs when...
... paper tray. ■ Always remove all the remaining jammed paper has been removed from feeding through the printer at one time and reduces paper jams. TROUBLESHOOTING 6 - 6 This helps prevent multiple sheets of paper from the printer. When you add new paper. Then try printing again. ■ If a paper jam occurs when...
Users Manual - English
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1 Pull the paper tray completely out of the printer. Figure 6-4 3 Press the cover release button and then open the front cover. 6 - 7 TROUBLESHOOTING Figure 6-5 Figure 6-3 2 Pull the jammed paper up and out of the printer.
1 Pull the paper tray completely out of the printer. Figure 6-4 3 Press the cover release button and then open the front cover. 6 - 7 TROUBLESHOOTING Figure 6-5 Figure 6-3 2 Pull the jammed paper up and out of the printer.
Users Manual - English
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4 Pull out the drum unit assembly. Jam Dial Figure 6-6 Caution To prevent damage to the printer caused by static electricity, do not use extra force. If the jammed paper can not be pulled out easily, turn the jam dial towards you as you cannot remove the drum unit assembly easily at this time, do not touch the electrodes shown in Figure 6-7. Pull the jammed paper up and out of the jammed paper from the paper tray. Instead, pull the edge of the printer. Figure 6-7 TROUBLESHOOTING 6 - 8 If you gently pull the paper out.
4 Pull out the drum unit assembly. Jam Dial Figure 6-6 Caution To prevent damage to the printer caused by static electricity, do not use extra force. If the jammed paper can not be pulled out easily, turn the jam dial towards you as you cannot remove the drum unit assembly easily at this time, do not touch the electrodes shown in Figure 6-7. Pull the jammed paper up and out of the jammed paper from the paper tray. Instead, pull the edge of the printer. Figure 6-7 TROUBLESHOOTING 6 - 8 If you gently pull the paper out.
Users Manual - English
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... the face-up output tray. If the paper jam can be cleared, for HL-5130 and HL-5140 users go to Step 10, and for the printer to cool down before you have just used the printer, some internal parts of toner stops. Wait for all other users go to pull the paper... have to Step 7. Print a few printouts. Close the face-up output tray. If the paper jam still cannot be cleared, go to the next step. 6 - 9 TROUBLESHOOTING Pull the jammed paper out of the fuser unit.
... the face-up output tray. If the paper jam can be cleared, for HL-5130 and HL-5140 users go to Step 10, and for the printer to cool down before you have just used the printer, some internal parts of toner stops. Wait for all other users go to pull the paper... have to Step 7. Print a few printouts. Close the face-up output tray. If the paper jam still cannot be cleared, go to the next step. 6 - 9 TROUBLESHOOTING Pull the jammed paper out of the fuser unit.
Users Manual - English
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... assembly back in the printer. 12 Put the paper tray in properly, the lock lever will lift automatically. Put the Duplex tray back into place. TROUBLESHOOTING 6 - 10 If you hear it in the printer. 13 Close the front cover. Figure 6-12 10 Push the lock lever down and take the toner...
... assembly back in the printer. 12 Put the paper tray in properly, the lock lever will lift automatically. Put the Duplex tray back into place. TROUBLESHOOTING 6 - 10 If you hear it in the printer. 13 Close the front cover. Figure 6-12 10 Push the lock lever down and take the toner...
Users Manual - English
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...have an interface-switching device, make sure the correct printer is selected. Check the interface cable or try the printer on page 5-9. 6 - 11 TROUBLESHOOTING See Replacing the drum unit on another PC. For Macintosh® with Chooser (Mac OS® 8.6 to 9.2) or Print Center (Mac OS... Other problems Problem The printer cannot print. If the printout looks good, the problem is selected with USB Problem HL-5130 (or HL-5140, HL-5150D and HL-5170DN) does not appear in the printer Properties tab of poor print quality ABCDEFGH abcdefghijk ABCD abcde 01234 Faint Recommendation...
...have an interface-switching device, make sure the correct printer is selected. Check the interface cable or try the printer on page 5-9. 6 - 11 TROUBLESHOOTING See Replacing the drum unit on another PC. For Macintosh® with Chooser (Mac OS® 8.6 to 9.2) or Print Center (Mac OS... Other problems Problem The printer cannot print. If the printout looks good, the problem is selected with USB Problem HL-5130 (or HL-5140, HL-5150D and HL-5170DN) does not appear in the printer Properties tab of poor print quality ABCDEFGH abcdefghijk ABCD abcde 01234 Faint Recommendation...
Users Manual - English
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... primary corona wire inside the drum unit by sliding the blue tab. See Cleaning on page 1-5. ■ The drum unit may be damaged. All black TROUBLESHOOTING 6 - 12 See Replacing the toner cartridge in a new drum unit. Rough-surfaced paper or thick print media may cause the problem. on page 1-5. ■ Try...
... primary corona wire inside the drum unit by sliding the blue tab. See Cleaning on page 1-5. ■ The drum unit may be damaged. All black TROUBLESHOOTING 6 - 12 See Replacing the toner cartridge in a new drum unit. Rough-surfaced paper or thick print media may cause the problem. on page 1-5. ■ Try...
Users Manual - English
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White Spots on page 5-9. 6 - 13 TROUBLESHOOTING See Replacing the drum unit on black text and graphics at 94 mm (3.7 in.) intervals 94 mm (3.7 in.) 94 mm (3.7 in.) 2 Turn the drum unit ...
White Spots on page 5-9. 6 - 13 TROUBLESHOOTING See Replacing the drum unit on black text and graphics at 94 mm (3.7 in.) intervals 94 mm (3.7 in.) 94 mm (3.7 in.) 2 Turn the drum unit ...
Users Manual - English
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..., the unit may be damaged. ■ Make sure that you use ? See Cleaning on page 5-9. ■ Make sure that meets our specifications. TROUBLESHOOTING 6 - 14 White lines across the page ABCDEFGH abcdefghijk ABCD abcde 01234 Recommendation ■ The drum unit may be damaged. Put in a new drum unit.... Black lines down the page Printed pages have toner stains down the page. Call Brother Customer Service. See Replacing the drum unit on page 5-12. ■ The drum unit may be damaged. on page 5-3. Put in a new...
..., the unit may be damaged. ■ Make sure that you use ? See Cleaning on page 5-9. ■ Make sure that meets our specifications. TROUBLESHOOTING 6 - 14 White lines across the page ABCDEFGH abcdefghijk ABCD abcde 01234 Recommendation ■ The drum unit may be damaged. Put in a new drum unit.... Black lines down the page Printed pages have toner stains down the page. Call Brother Customer Service. See Replacing the drum unit on page 5-12. ■ The drum unit may be damaged. on page 5-3. Put in a new...
Users Manual - English
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... the input tray. 6 - 15 TROUBLESHOOTING Examples of paper can I use? on page 5-3. See Printing on plain paper from the manual feed tray (For HL-5130 and HL-5140) on page 1-12, or see Printing on plain paper from the multi-purpose tray (MP tray) (For HL-5150D and HL-5170DN) on page 1-5. ■... Printing on plain paper from the paper tray on page 1-14. See Printing on plain paper from the multi-purpose tray (MP tray) (For HL-5150D and HL-5170DN) on page 1-8. ■ Check the paper type and quality. See Printing on plain paper from the paper tray on page 1-5. ■...
... the input tray. 6 - 15 TROUBLESHOOTING Examples of paper can I use? on page 5-3. See Printing on plain paper from the manual feed tray (For HL-5130 and HL-5140) on page 1-12, or see Printing on plain paper from the multi-purpose tray (MP tray) (For HL-5150D and HL-5170DN) on page 1-5. ■... Printing on plain paper from the paper tray on page 1-14. See Printing on plain paper from the multi-purpose tray (MP tray) (For HL-5150D and HL-5170DN) on page 1-8. ■ Check the paper type and quality. See Printing on plain paper from the paper tray on page 1-5. ■...
Users Manual - English
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When you have finished printing your envelopes, close the face-up (back) output tray and push down the blue tabs at the left and right hand sides (as shown in the figure below). See page 1-31. ABCDEFG EFGHIJKLMN Envelope creases TROUBLESHOOTING 6 - 16 Examples of poor print quality Recommendation ■ Open the face-up output tray to reset the two blue tabs back to their original position.
When you have finished printing your envelopes, close the face-up (back) output tray and push down the blue tabs at the left and right hand sides (as shown in the figure below). See page 1-31. ABCDEFG EFGHIJKLMN Envelope creases TROUBLESHOOTING 6 - 16 Examples of poor print quality Recommendation ■ Open the face-up output tray to reset the two blue tabs back to their original position.
Users Manual - English
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... Windows® driver, and then try again. ■ Check that the printer cable is less than 2 meters (6 1/2 feet) in the printer. ■ If this . 6 - 17 TROUBLESHOOTING Press the Job Cancel button if you have a restricted area that is printed out. Adjust the top and bottom margins of a document. The printer cannot...
... Windows® driver, and then try again. ■ Check that the printer cable is less than 2 meters (6 1/2 feet) in the printer. ■ If this . 6 - 17 TROUBLESHOOTING Press the Job Cancel button if you have a restricted area that is printed out. Adjust the top and bottom margins of a document. The printer cannot...
Users Manual - English
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... and Technical Questions, and Driver Updates and Utilities: http://solutions.brother.com B - 1 APPENDIX (FOR EUROPE AND OTHER COUNTRIES) http://solutions.brother.com You can download the latest drivers, software and utilities, read FAQs and troubleshooting tips to learn how to get the most efficient way to... your product and special offers. Your registration with Brother: ■ may support an insurance claim by you in Europe, contact your Brother product. You can check here for...
... and Technical Questions, and Driver Updates and Utilities: http://solutions.brother.com B - 1 APPENDIX (FOR EUROPE AND OTHER COUNTRIES) http://solutions.brother.com You can download the latest drivers, software and utilities, read FAQs and troubleshooting tips to learn how to get the most efficient way to... your product and special offers. Your registration with Brother: ■ may support an insurance claim by you in Europe, contact your Brother product. You can check here for...
Users Manual - English
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...from your Brother product. http://solutions.brother.com You can download the latest software and utilities, read FAQs and troubleshooting tips to learn how to get the most efficient way to your product and special offers. Register your product By registering your product with Brother: ■...of enhancements to register your new product, register on-line at : In USA: Printer Customer Support Brother International Corporation 15 Musick Irvine, CA 92618 In Canada: Brother International Corporation (Canada), Ltd. - Calls must call the country where you of product loss covered by ...
...from your Brother product. http://solutions.brother.com You can download the latest software and utilities, read FAQs and troubleshooting tips to learn how to get the most efficient way to your product and special offers. Register your product By registering your product with Brother: ■...of enhancements to register your new product, register on-line at : In USA: Printer Customer Support Brother International Corporation 15 Musick Irvine, CA 92618 In Canada: Brother International Corporation (Canada), Ltd. - Calls must call the country where you of product loss covered by ...