Users Manual - English
Page 3
... technical and operational assistance, you must be made from your Brother product. You can 't resolve a difficulty with your Digital Copier/Printer needs. BROTHER NUMBERS i If you can download the latest software and utilities, read FAQs and troubleshooting tips, and go to the "Solutions" section to learn... Only) For service center addresses in Montreal) Dealers/Service Centers (USA Only) For the name of fax-back subjects. Brother fax-back system Brother Customer Service has installed an easy-to-use the system to send faxes to receive faxed instructions about using this manual, call...
... technical and operational assistance, you must be made from your Brother product. You can 't resolve a difficulty with your Digital Copier/Printer needs. BROTHER NUMBERS i If you can download the latest software and utilities, read FAQs and troubleshooting tips, and go to the "Solutions" section to learn... Only) For service center addresses in Montreal) Dealers/Service Centers (USA Only) For the name of fax-back subjects. Brother fax-back system Brother Customer Service has installed an easy-to-use the system to send faxes to receive faxed instructions about using this manual, call...
Users Manual - English
Page 7
...limitation may have with return instructions and prepaid return air bill. BROTHER INTERNATIONAL CORPORATION 100 SOMERSET CORPORATE BLVD. Keep this information with a copy of the proof of purchase (bill of sale). The Brother Customer Service Representative will ship the exchange Product via next business...Product. BRIDGEWATER, NEW JERSEY 08807-0911 Please record your model and serial numbers and your bill of Frequently Asked Questions, troubleshooting tips and service center locator is giving for any way unless you may not apply to the product; Model Serial Date...
...limitation may have with return instructions and prepaid return air bill. BROTHER INTERNATIONAL CORPORATION 100 SOMERSET CORPORATE BLVD. Keep this information with a copy of the proof of purchase (bill of sale). The Brother Customer Service Representative will ship the exchange Product via next business...Product. BRIDGEWATER, NEW JERSEY 08807-0911 Please record your model and serial numbers and your bill of Frequently Asked Questions, troubleshooting tips and service center locator is giving for any way unless you may not apply to the product; Model Serial Date...
Users Manual - English
Page 14
...Laser Safety 12-1 FDA Regulations 12-1 Federal Communications Commission (FCC) Declaration of Conformity (For USA Only 12-2 Important 12-2 Industry Canada Compliance Statement 12-3 Important-About the Interface Cable 12-3 Warranty 12-3 International ENERGY STAR® Compliance Statement... 12-3 Important Safety Instructions 12-4 Trademarks 12-6 Troubleshooting... Jammed near the Drum Unit 13-6 If You Are Having Difficulty with Your Machine 13-7 Packing and Shipping the DCP 13-11 Routine Maintenance 13-13 Cleaning the Scanner 13-13 Cleaning the Printer 13-14 Cleaning the Drum Unit...
...Laser Safety 12-1 FDA Regulations 12-1 Federal Communications Commission (FCC) Declaration of Conformity (For USA Only 12-2 Important 12-2 Industry Canada Compliance Statement 12-3 Important-About the Interface Cable 12-3 Warranty 12-3 International ENERGY STAR® Compliance Statement... 12-3 Important Safety Instructions 12-4 Trademarks 12-6 Troubleshooting... Jammed near the Drum Unit 13-6 If You Are Having Difficulty with Your Machine 13-7 Packing and Shipping the DCP 13-11 Routine Maintenance 13-13 Cleaning the Scanner 13-13 Cleaning the Printer 13-14 Cleaning the Drum Unit...
Users Manual - English
Page 84
...Automatic E-Mail 10 Printing For Windows® 95, 98, 98SE, Me Only Main Features I N G minute important information and troubleshooting tips not included in the mail header. The "Automatic E-mail Printing" option is optional software and will not be required for Windows...NT ®4.0 and Windows® 2000 Professional. 10 - 1 U S I N G A U T O M A T I Automatic E-Mail Printing can be configured for a multiple user account: In Brother Automatic E-Mail Printing you can print e-mail in the root directory of the mail content. Before You Use this Software Please read in the On...
...Automatic E-Mail 10 Printing For Windows® 95, 98, 98SE, Me Only Main Features I N G minute important information and troubleshooting tips not included in the mail header. The "Automatic E-mail Printing" option is optional software and will not be required for Windows...NT ®4.0 and Windows® 2000 Professional. 10 - 1 U S I N G A U T O M A T I Automatic E-Mail Printing can be configured for a multiple user account: In Brother Automatic E-Mail Printing you can print e-mail in the root directory of the mail content. Before You Use this Software Please read in the On...
Users Manual - English
Page 99
...N G A N D R O U T I N E M A I N T E N A N C E 13 - 1 Error Messages You may not be made from within that country. You can correct most common error messages. Calls must call the Brother fax-back system at In USA: 1-800-521-2846 In Canada: 1-800-681-9838 1-514-685-5381 (In Montreal) ERROR MESSAGE CAUSE ACTION CHANGE DRUM...Copy. CHECK PAPER The DCP is out of paper or paper is near the end of its life. Change either paper in the multipurpose sheet feeder. 13 Troubleshooting and 13 Routine Maintenance Troubleshooting IMPORTANT For technical and operational...
...N G A N D R O U T I N E M A I N T E N A N C E 13 - 1 Error Messages You may not be made from within that country. You can correct most common error messages. Calls must call the Brother fax-back system at In USA: 1-800-521-2846 In Canada: 1-800-681-9838 1-514-685-5381 (In Montreal) ERROR MESSAGE CAUSE ACTION CHANGE DRUM...Copy. CHECK PAPER The DCP is out of paper or paper is near the end of its life. Change either paper in the multipurpose sheet feeder. 13 Troubleshooting and 13 Routine Maintenance Troubleshooting IMPORTANT For technical and operational...
Users Manual - English
Page 105
...box. (See How to garbage. pages have a restricted area that will show "MFC Connect Failure" each time you restart Windows®. Most laser printers have text missing. You can turn it is set up to Turn Off AutoLoad, page 8-2, in your document and try again. DIFFICULTY ...DCP prints Reset the DCP. Check the following: • The DCP is turned on the screen, but do not appear when I print them. OUT OF MEMORY error message occurs. Check the table below and follow the troubleshooting tips. Reduce the complexity of font sizes within your PC and you have loaded the Brother...
...box. (See How to garbage. pages have a restricted area that will show "MFC Connect Failure" each time you restart Windows®. Most laser printers have text missing. You can turn it is set up to Turn Off AutoLoad, page 8-2, in your document and try again. DIFFICULTY ...DCP prints Reset the DCP. Check the following: • The DCP is turned on the screen, but do not appear when I print them. OUT OF MEMORY error message occurs. Check the table below and follow the troubleshooting tips. Reduce the complexity of font sizes within your PC and you have loaded the Brother...
Users Manual - English
Page 128
P packing list 2-1 paper jams 13-5 loading 2-7 size 2-7, 2-8 specifications 2-7, 2-8 type 1-2 PaperPort® for Brother exporting an image file 9-4 prescanning an image 9-7 scanning into PC accessing 9-4 settings 9-5 uninstall 9-1 viewing faxes and files 9-2 ...; 8-1, 9-4 shipping the DCP 13-11 Sleep mode 4-2 software Automatic E-mail Printing 10-1 Brother Control Center 8-1 ScanSoft™ PaperPort® and TextBridge® OCR 9-1 Speed Dial 1-2 T TextBridge® OCR 9-1 toner cartridge installing 2-3 replacing 13-15 toner save 4-1 transparencies 2-7 troubleshooting 13-1 error messages on ...
P packing list 2-1 paper jams 13-5 loading 2-7 size 2-7, 2-8 specifications 2-7, 2-8 type 1-2 PaperPort® for Brother exporting an image file 9-4 prescanning an image 9-7 scanning into PC accessing 9-4 settings 9-5 uninstall 9-1 viewing faxes and files 9-2 ...; 8-1, 9-4 shipping the DCP 13-11 Sleep mode 4-2 software Automatic E-mail Printing 10-1 Brother Control Center 8-1 ScanSoft™ PaperPort® and TextBridge® OCR 9-1 Speed Dial 1-2 T TextBridge® OCR 9-1 toner cartridge installing 2-3 replacing 13-15 toner save 4-1 transparencies 2-7 troubleshooting 13-1 error messages on ...
Service Manual
Page 2
... THEORY OF OPERATION CHAPTER 4 DISASSEMBLY/REASSEMBLY AND LUBRICATION CHAPTER 5 MAINTENANCE MODE CHAPTER 6 ERROR INDICATION AND TROUBLESHOOTING Appendix 1. It includes information required for field troubleshooting and repair--disassembly, reassembly, and lubrication--so that the facsimile equipment is always in best condition for ...rapidly repair the equipment and order any necessary spare parts. PREFACE This publication is made up of the Brother facsimile equipment. To perform appropriate maintenance so that service personnel will be destined for the customer, the service...
... THEORY OF OPERATION CHAPTER 4 DISASSEMBLY/REASSEMBLY AND LUBRICATION CHAPTER 5 MAINTENANCE MODE CHAPTER 6 ERROR INDICATION AND TROUBLESHOOTING Appendix 1. It includes information required for field troubleshooting and repair--disassembly, reassembly, and lubrication--so that the facsimile equipment is always in best condition for ...rapidly repair the equipment and order any necessary spare parts. PREFACE This publication is made up of the Brother facsimile equipment. To perform appropriate maintenance so that service personnel will be destined for the customer, the service...
Service Manual
Page 114
... 6.1 ERROR INDICATION 6.1.1 Equipment Errors [ 1 ] Error messages on the LCD [ 2 ] Error codes shown in the "MACHINE ERROR X X" message 6.1.2 Communications Errors 6.2 TROUBLESHOOTING 6.2.1 Introduction 6.2.2 Precautions 6.2.3 Checking prior to Troubleshooting 6.2.4 Troubleshooting Procedures [ 1 ] Control panel related [ 2 ] Telephone related [ 3 ] Communications related [ 4 ] Paper/document feeding related [ 5 ] Print-image related Location of High-voltage Contacts and Grounding Contacts 6-1 6-1 6-1 6-4 6-6 6-16 6-16 6-...
... 6.1 ERROR INDICATION 6.1.1 Equipment Errors [ 1 ] Error messages on the LCD [ 2 ] Error codes shown in the "MACHINE ERROR X X" message 6.1.2 Communications Errors 6.2 TROUBLESHOOTING 6.2.1 Introduction 6.2.2 Precautions 6.2.3 Checking prior to Troubleshooting 6.2.4 Troubleshooting Procedures [ 1 ] Control panel related [ 2 ] Telephone related [ 3 ] Communications related [ 4 ] Paper/document feeding related [ 5 ] Print-image related Location of High-voltage Contacts and Grounding Contacts 6-1 6-1 6-1 6-4 6-6 6-16 6-16 6-...
Service Manual
Page 130
...approx. If it takes place, leave the machine in the warm place for future trouble occurrence. 6.2.3 Checking prior to Troubleshooting Prior to proceeding to the troubleshooting procedures given in Subsection 6.2.4, make the following to prevent the secondary troubles from happening: (1) Always unplug the AC ...occurs with extra care. It is impossible to anticipate all of the possible problems which may occur in future and determine the troubleshooting procedures, so this section covers some of the machine to discharge static electricity charged in damaged electronic devices. (4) The machine...
...approx. If it takes place, leave the machine in the warm place for future trouble occurrence. 6.2.3 Checking prior to Troubleshooting Prior to proceeding to the troubleshooting procedures given in Subsection 6.2.4, make the following to prevent the secondary troubles from happening: (1) Always unplug the AC ...occurs with extra care. It is impossible to anticipate all of the possible problems which may occur in future and determine the troubleshooting procedures, so this section covers some of the machine to discharge static electricity charged in damaged electronic devices. (4) The machine...
Service Manual
Page 132
...; LCD • Panel harness between the control panel PCB and relay PCB • Relay (CCD/PANEL) harness between tone and pulse. (5) Telephone does not ring. 6.2.4 Troubleshooting Procedures [ 1 ] Control panel related Trouble (1) LCD shows nothing. (2) Control panel inoperative. Check: • FPC key • Control panel PCB • NCU PCB • Main PCB...
...; LCD • Panel harness between the control panel PCB and relay PCB • Relay (CCD/PANEL) harness between tone and pulse. (5) Telephone does not ring. 6.2.4 Troubleshooting Procedures [ 1 ] Control panel related Trouble (1) LCD shows nothing. (2) Control panel inoperative. Check: • FPC key • Control panel PCB • NCU PCB • Main PCB...