Quick Setup Guide - English
Page 28
...-seller. For more information about the optional Lower Tray Unit and compatible SO-DIMM Memory please see the User's Guide or visit http://solutions.brother.com/. Toner cartridge TN-620/TN-650 Drum unit DR-620 28 Options and Consumables Options Lower Tray Unit LT-5300 SO-DIMM Memory Second lower paper... can expand the memory by installing a (144-pin SO-DIMM) memory module. When the tray is installed, the machine expands total input capacity up to replace consumable items, an error message will be indicated on the LCD. You can hold up to 550 sheets.
...-seller. For more information about the optional Lower Tray Unit and compatible SO-DIMM Memory please see the User's Guide or visit http://solutions.brother.com/. Toner cartridge TN-620/TN-650 Drum unit DR-620 28 Options and Consumables Options Lower Tray Unit LT-5300 SO-DIMM Memory Second lower paper... can expand the memory by installing a (144-pin SO-DIMM) memory module. When the tray is installed, the machine expands total input capacity up to replace consumable items, an error message will be indicated on the LCD. You can hold up to 550 sheets.
Users Manual - English
Page 12
... Canada Compliance Statement (Canada only 59 Laser safety 60 FDA regulations 60 Disconnect device 61 LAN connection 61 International ENERGY STAR® Compliance Statement 61 Libtiff Copyright and License 62 Trademarks...63 Options 64 Options ...64 Optional...Error and maintenance messages 81 Document jams 85 Paper jams ...86 Routine maintenance 92 Cleaning the outside of the machine 93 Cleaning the scanner 94 Cleaning the laser scanner window 95 Cleaning the corona wire 96 Cleaning the drum unit 98 Replacing the consumable items 100 Replacing a toner cartridge 101 Replacing...
... Canada Compliance Statement (Canada only 59 Laser safety 60 FDA regulations 60 Disconnect device 61 LAN connection 61 International ENERGY STAR® Compliance Statement 61 Libtiff Copyright and License 62 Trademarks...63 Options 64 Options ...64 Optional...Error and maintenance messages 81 Document jams 85 Paper jams ...86 Routine maintenance 92 Cleaning the outside of the machine 93 Cleaning the scanner 94 Cleaning the laser scanner window 95 Cleaning the corona wire 96 Cleaning the drum unit 98 Replacing the consumable items 100 Replacing a toner cartridge 101 Replacing...
Users Manual - English
Page 22
Others Check the LCD message. Close the cover. Scan lock Check that the scanner lock lever is open The front cover or fuser cover is released. General information Cover open . Paper error Put paper in Sleep mode, the LED is off. 9 Check the LCD 1 message. Note When the power switch is off or the machine is in the tray or clear the paper jam. Red Toner Life End Replace the toner cartridge with a new one.
Others Check the LCD message. Close the cover. Scan lock Check that the scanner lock lever is open The front cover or fuser cover is released. General information Cover open . Paper error Put paper in Sleep mode, the LED is off. 9 Check the LCD 1 message. Note When the power switch is off or the machine is in the tray or clear the paper jam. Red Toner Life End Replace the toner cartridge with a new one.
Users Manual - English
Page 81
... is not recognizing the machine's input buffer's full signal. Make sure that you are installed properly. (See Replacing the drum unit on page 103.) Check the interface cable connection on both the machine and your...Error and maintenance messages on the top and bottom of pages correctly, then some pages have text missing. Right-click Brother DCP-XXXX Printer. Make sure that it is unchecked. Printing difficulties Difficulties No printout. Right-click Brother DCP-XXXX Printer. The headers or footers appear when the document displays on . Check that the toner...
... is not recognizing the machine's input buffer's full signal. Make sure that you are installed properly. (See Replacing the drum unit on page 103.) Check the interface cable connection on both the machine and your...Error and maintenance messages on the top and bottom of pages correctly, then some pages have text missing. Right-click Brother DCP-XXXX Printer. Make sure that it is unchecked. Printing difficulties Difficulties No printout. Right-click Brother DCP-XXXX Printer. The headers or footers appear when the document displays on . Check that the toner...
Users Manual - English
Page 94
... unit, take out the toner properly. Cover is Open The fuser cover is not closed completely. print job and go into the drum unit again. The most errors and perform routine maintenance by something. Visit us at http://solutions.brother.com/. Reinsert the device ...; Close the fuser cover of the machine when you need to be replaced. Troubleshooting and routine maintenance Error and maintenance messages C As with Direct Print. If this happens, your machine identifies the error or required routine maintenance and shows the appropriate message. If you turned ...
... unit, take out the toner properly. Cover is Open The fuser cover is not closed completely. print job and go into the drum unit again. The most errors and perform routine maintenance by something. Visit us at http://solutions.brother.com/. Reinsert the device ...; Close the fuser cover of the machine when you need to be replaced. Troubleshooting and routine maintenance Error and maintenance messages C As with Direct Print. If this happens, your machine identifies the error or required routine maintenance and shows the appropriate message. If you turned ...
Users Manual - English
Page 96
... duplex scanning. Troubleshooting and routine maintenance Error Message Cause Action Replace Parts The drum unit is the end of its life. Call Brother Customer Service to replace the fuser unit. 1-877-BROTHER (1-877-276-8437) (in USA) 1-877-BROTHER (in Canada) Replace Parts PF Kit 2 It is time to reset. Replace the toner cartridge with the same name as...
... duplex scanning. Troubleshooting and routine maintenance Error Message Cause Action Replace Parts The drum unit is the end of its life. Call Brother Customer Service to replace the fuser unit. 1-877-BROTHER (1-877-276-8437) (in USA) 1-877-BROTHER (in Canada) Replace Parts PF Kit 2 It is time to reset. Replace the toner cartridge with the same name as...
Users Manual - English
Page 154
... front cover Service centers i Shipping the machine 108 Sleep time 25 Sort 34 Status LED 8 T Temporary copy settings 33 Text, entering 122 Toner cartridge, replacing 101 Toner save 24 Transparency 10, 12, 14 Tray selection 40 Tray use, setting copy 23 print 23 Troubleshooting 67 document jam 85... error messages on LCD 81 if you are having difficulty copy quality 67 network 71 paper handling 70 print quality 71, 74 printing 68...
... front cover Service centers i Shipping the machine 108 Sleep time 25 Sort 34 Status LED 8 T Temporary copy settings 33 Text, entering 122 Toner cartridge, replacing 101 Toner save 24 Transparency 10, 12, 14 Tray selection 40 Tray use, setting copy 23 print 23 Troubleshooting 67 document jam 85... error messages on LCD 81 if you are having difficulty copy quality 67 network 71 paper handling 70 print quality 71, 74 printing 68...
Service Manual
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... drum unit, take out the toner cartridge that is time to poll a fax Send the fax again. The drum unit counter was installed. 2) Press 1 to reset. 3-14 It is removed Press Stop/Exit. Replace the fuser unit. 3-15 It is - Replace the PF Kit 2. 3-15 Poor... feeding kit for Tray 2. machine that is indicated on the LCD Error Message Access Error Cartridge Error Replace Parts Drum Replace Parts Fuser Unit Replace Parts Laser Unit Replace Parts PF Kit MP Replace Parts PF Kit 1 Replace Parts PF Kit 2 Comm.Error Connection Fail Type of a problem (if any), the facsimile equipment...
... drum unit, take out the toner cartridge that is time to poll a fax Send the fax again. The drum unit counter was installed. 2) Press 1 to reset. 3-14 It is removed Press Stop/Exit. Replace the fuser unit. 3-15 It is - Replace the PF Kit 2. 3-15 Poor... feeding kit for Tray 2. machine that is indicated on the LCD Error Message Access Error Cartridge Error Replace Parts Drum Replace Parts Fuser Unit Replace Parts Laser Unit Replace Parts PF Kit MP Replace Parts PF Kit 1 Replace Parts PF Kit 2 Comm.Error Connection Fail Type of a problem (if any), the facsimile equipment...
Service Manual
Page 78
...3-23 Duplex Disabled The duplex tray is not blocked by something. Close the fuser cover of the drum unit or toner cartridge is too hot. The drum unit has reached Replace the drum unit. Make sure that surround the exhaust outlet, and then leave the machine turned on again. Remove the...Jam Inside The paper is not closed completely. Remove the jammed paper from the ADF was jammed in the back of the machine. Error Message Type of Error Action Refer to another mode. Close the front cover of the machine. 3-28 Cover is Open The fuser cover is jammed inside ...
...3-23 Duplex Disabled The duplex tray is not blocked by something. Close the fuser cover of the drum unit or toner cartridge is too hot. The drum unit has reached Replace the drum unit. Make sure that surround the exhaust outlet, and then leave the machine turned on again. Remove the...Jam Inside The paper is not closed completely. Remove the jammed paper from the ADF was jammed in the back of the machine. Error Message Type of Error Action Refer to another mode. Close the front cover of the machine. 3-28 Cover is Open The fuser cover is jammed inside ...
Service Manual
Page 80
... correct size of paper for Press Stop/Exit. Unusable Device An incompatible or broken device has been connected to Replace Toner The toner cartridge is used Replace the toner cartridge with the error mechanical problem. Order a new toner cartridge now. 3-17 Too Many Files There are too many files Reduce the number of optional trays is one...
... correct size of paper for Press Stop/Exit. Unusable Device An incompatible or broken device has been connected to Replace Toner The toner cartridge is used Replace the toner cartridge with the error mechanical problem. Order a new toner cartridge now. 3-17 Too Many Files There are too many files Reduce the number of optional trays is one...
Service Manual
Page 81
... are installed 24 Internal temperature sensor failure 35 EEPROM of main PCB failure 36 HVPS PCB during standby failure Main PCB RAM failure 3B EEPROM writing error 3C (Not applicable) 3D EEPROM reading error (Not applicable) 3E EEPROM bus error (Not applicable) 44 No toner cartridge Replacement time of the...57 Paper jam (Duplex tray) 58 Fuser unit failure Refer Error to: codes Problem 3-12 59 Fuser unit failure (Detect fuser failure at start-up) 3-12 63 Replace toner or Toner life end Refer to: 3-17 3-17 3-12 67 Toner low 3-17 3-13 68 Temperature rise when heater is off...
... are installed 24 Internal temperature sensor failure 35 EEPROM of main PCB failure 36 HVPS PCB during standby failure Main PCB RAM failure 3B EEPROM writing error 3C (Not applicable) 3D EEPROM reading error (Not applicable) 3E EEPROM bus error (Not applicable) 44 No toner cartridge Replacement time of the...57 Paper jam (Duplex tray) 58 Fuser unit failure Refer Error to: codes Problem 3-12 59 Fuser unit failure (Detect fuser failure at start-up) 3-12 63 Replace toner or Toner life end Refer to: 3-17 3-17 3-12 67 Toner low 3-17 3-13 68 Temperature rise when heater is off...
Service Manual
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... detected 3-33 8C Paper jam in MP Tray 3-26 BB White level data error 3-33 8D Paper jam near eject tray 3-27 BD Black level data error 3-33 Specified paper size is 83 replaced.) (Discharge detection error occurs when the machine 3-23 AE 3-31 detects the drum discharge with Drum life ... printing 3-25 B7 A/D converter standard voltage failure; detection error until Drum Unit is not 99 supported for duplex printing (DX) ADF duplex scanning cannot be 3-27 BF implemented due to too long 3-33 document 9D Not used C0 New toner detection lever failure 3-34 9F Paper empty 3-28 C7...
... detected 3-33 8C Paper jam in MP Tray 3-26 BB White level data error 3-33 8D Paper jam near eject tray 3-27 BD Black level data error 3-33 Specified paper size is 83 replaced.) (Discharge detection error occurs when the machine 3-23 AE 3-31 detects the drum discharge with Drum life ... printing 3-25 B7 A/D converter standard voltage failure; detection error until Drum Unit is not 99 supported for duplex printing (DX) ADF duplex scanning cannot be 3-27 BF implemented due to too long 3-33 document 9D Not used C0 New toner detection lever failure 3-34 9F Paper empty 3-28 C7...
Service Manual
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... ASSY. ■ Error code 50 Replace Parts Drum Replacement time of the drum unit User Check • Replace the drum unit with a new one. ■ Error code 51 Replace Parts PF Kit MP Replacement time of the paper feed kit MP Remedy Replace the paper feed kit MP. 3-14 Confidential Step 1 2 3 Cause Dirt on electrodes on toner cartridge and...
... ASSY. ■ Error code 50 Replace Parts Drum Replacement time of the drum unit User Check • Replace the drum unit with a new one. ■ Error code 51 Replace Parts PF Kit MP Replacement time of the paper feed kit MP Remedy Replace the paper feed kit MP. 3-14 Confidential Step 1 2 3 Cause Dirt on electrodes on toner cartridge and...
Service Manual
Page 89
... with a new one . 3-17 Confidential Step Cause Remedy 1 Fuser unit failure Replace the fuser unit. 2 Main PCB failure Replace the main PCB ASSY. ■ Error code 63 Replace Toner Open the Top Cover, replace Toner Cartridge. Fuser unit failure Error code 59 Self-Diagnostic Will Automatically Restart within 15 minutes. Leave the machine for 15 minutes and perform...
... with a new one . 3-17 Confidential Step Cause Remedy 1 Fuser unit failure Replace the fuser unit. 2 Main PCB failure Replace the main PCB ASSY. ■ Error code 63 Replace Toner Open the Top Cover, replace Toner Cartridge. Fuser unit failure Error code 59 Self-Diagnostic Will Automatically Restart within 15 minutes. Leave the machine for 15 minutes and perform...
Service Manual
Page 106
... C8 Out of PC printer User Check • Install more DIMM. • Lower the resolution. ■ Error code C0 Cartridge Error Put the Toner Cartridge back in Chapter 7.) Replace the relay front PCB. ■ Error code C7 Out of Memory Press Job Cancel. Run out of memory for data expansion of Memory Secure Print Data...
... C8 Out of PC printer User Check • Install more DIMM. • Lower the resolution. ■ Error code C0 Cartridge Error Put the Toner Cartridge back in Chapter 7.) Replace the relay front PCB. ■ Error code C7 Out of Memory Press Job Cancel. Run out of memory for data expansion of Memory Secure Print Data...
Service Manual
Page 107
... CA Unusable Device Remove the Device. USB host relay PCB failure Replace the USB host relay PCB ASSY. Main PCB failure Replace the main PCB ASSY. ■ Error code CD No Toner Open the Front Cover, then install the Toner Cartridge. Turn the power off . Host excess current to USB device User Check • Remove...
... CA Unusable Device Remove the Device. USB host relay PCB failure Replace the USB host relay PCB ASSY. Main PCB failure Replace the main PCB ASSY. ■ Error code CD No Toner Open the Front Cover, then install the Toner Cartridge. Turn the power off . Host excess current to USB device User Check • Remove...
Service Manual
Page 153
.... It must be matched with the connecting end which , is supplied with the product, is installed in Chapter 7.) Identify the error type, and then refer to the specified section of the appropriate color. Step 1 2 Possible cause Check Result Remedy Failure inside the...Make sure correct movement of the appropriate color. ■ Printing from Macintosh applications fails. - Roller holder ASSY failure Replace the roller holder ASSY. Step 1 2 3 4 Cause Remedy New toner actuator not operating smoothly or catching. No Breakage of main PCB Does the machine make a print using a correct PC...
.... It must be matched with the connecting end which , is supplied with the product, is installed in Chapter 7.) Identify the error type, and then refer to the specified section of the appropriate color. Step 1 2 Possible cause Check Result Remedy Failure inside the...Make sure correct movement of the appropriate color. ■ Printing from Macintosh applications fails. - Roller holder ASSY failure Replace the roller holder ASSY. Step 1 2 3 4 Cause Remedy New toner actuator not operating smoothly or catching. No Breakage of main PCB Does the machine make a print using a correct PC...
Service Manual
Page 381
... of each consumable parts, count of the toner cartridge. • It selecting more than two types, the NG message is impossible to set the conformable value to set more than two types of periodical replacement part, error history, communication history and telephone book. Therefore..., it is different between the starter toner cartridge, standard one and high-capacity one. The upper limit value is necessary ...
... of each consumable parts, count of the toner cartridge. • It selecting more than two types, the NG message is impossible to set the conformable value to set more than two types of periodical replacement part, error history, communication history and telephone book. Therefore..., it is different between the starter toner cartridge, standard one and high-capacity one. The upper limit value is necessary ...
Service Manual
Page 419
... maintenance mode. Number of printed pages with the waste toner box. *1 Number of times the waste toner box has been replaced. *1 Number of printed pages with the toner cartridge. (%) *2 Cumulative coverage (%) *2 Total number of the maintenance mode. *1 When you press the [OK] button while the COMEER1 error is pressed, up to COMEER3. Number of times...
... maintenance mode. Number of printed pages with the waste toner box. *1 Number of times the waste toner box has been replaced. *1 Number of printed pages with the toner cartridge. (%) *2 Cumulative coverage (%) *2 Total number of the maintenance mode. *1 When you press the [OK] button while the COMEER1 error is pressed, up to COMEER3. Number of times...