Brother International MFC-7360N Support Question
Brother International MFC-7360N Support Question
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Question posted by appiwhat on August 20th, 2013
How To Reset Replace Toner Error Message For Mfc-7360n Mfc
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Related Brother International MFC-7360N Manual Pages
Network Users Manual - English - Page 60
... will often place a limit on the maximum E-mail size). If Delete POP Receive Error Mail is ON (default) then the error mail is too large, the following error message will be printed: "E-MAIL FILE TOO LARGE.". Internet fax (For MFC-7460DN, MFC-7860DN and MFC-7860DW: available as a download)
Note
Some E-mail servers do not allow you...
Users Manual - English - Page 80
... but do one of the drum unit or toner cartridge is not installed Pull out the drum unit and remove the toner
properly. Contact your administrator to poll a fax...MFC-7360N and MFC-7460DN ) See Transferring your Secure Function Lock Settings. Send the fax again or connect the machine to check your machine identifies the error or required routine maintenance and shows the appropriate message...
Users Manual - English - Page 81
...or fed properly, or the document scanned from Manual to Distinctive Ring mode.
Replace the drum unit. (See Replacing the drum unit on page 59.)
Duplex Disabled
The duplex tray is removed...jammed in the back of the fuser unit (For MFC-7360N and MFC-7460DN )
does not rise to a specified
Received fax messages still in Use Drum Error
The machine is set to another mode.
machine until...
Users Manual - English - Page 82
... pick-up rollers in Appendix A of the machine.
Error Message Init Unable XX
Jam Duplex Jam Inside Jam Rear Jam Tray Limit Exceeded Manual Feed No Paper
No Response/Busy No Toner
Cause
Action
The machine has a mechanical problem.
(For MFC-7360N and MFC-7460DN) Received fax messages still in memory will not lose any important...
Users Manual - English - Page 83
...replace the drum unit. Replace the drum unit.
(See Replacing the drum unit on page 60.)
67
Reset the drum unit counter. (See Replacing the drum unit on page 59.)
The drum unit counter was not reset...messages. Fax sending or copy operation in progress
Do one of the following :
problem.
(For MFC-7360N and MFC...Function Lock 2.0. Troubleshooting
Error Message
Cause
Action
Not ...
Users Manual - English - Page 84
If you will not lose any important messages. The machine has a mechanical problem.
(For MFC-7360N and MFC-7460DN ) See Transferring your faxes or Fax Journal report on page 69 before you replace the toner cartridge.
Buy a new toner cartridge before disconnecting the machine so you have set the "Paper Size" (Menu, 1, 2, 2). (See Paper Size on page...
Users Manual - English - Page 85
...from your machine's memory to another fax machine on page 69.)
Note
If there is an error message on the machine's LCD, after the faxes have been transferred, disconnect the machine from the power...the LCD shows:
Init Unable XX
Print Unable XX
Scan Unable XX
(MFC-7360N and MFC-7460DN) If it . Transferring faxes to which faxes will ask if you need to transfer. (See ...
Users Manual - English - Page 102
...error message. (See Error and maintenance messages on page 64.)
Check that the machine is plugged in Fax mode. Right-click Brother MFC-XXXX Printer.
Copies are installed properly. (See Replacing...® 2008 R2) Click the Start button and Devices and Printers. Right-click Brother MFC-XXXX Printer. Right-click Brother MFC-XXXX Printer. The Setup Receive
settings (Menu, ...
Users Manual - English - Page 120
... an option, the LCD will show the next menu level.
menu.
104
(MFC-7360N and MFC-7460DN)
Press 4 for Print Reports menu.
Press 5 for...instructions to program your machine by pressing a or b for Machine Info. The LCD will appear only when the LCD shows an error message. e Press OK. b Press a or b to your machine. c Press OK. menu.
Press 9 for Service...
Users Manual - English - Page 123
...the document.
Options -
2.Setting - ScanSize
(MFC-7360N)
7.Document Scan
(MFC-7460DN and MFC-7860DW)
1.Glass ScanSize
2.File Size
- 1.Color
2.Gray
8.Replace -
-
Adjusts the scan area of the ... an asterisk.
See 1.
Toner
1 See Advanced User's Guide. 2 See Software User's Guide
- The machine will stop printing until you replace the toner cartridge.
The factory settings ...
Advanced Users Manual - English - Page 10
... faxes stored in the memory so you can store up to 500 faxes in memory.
• (MFC-7360N and MFC-7460DN) If you turn off the power switch faxes in memory will be asked again after you replace the toner cartridge with a new one , the Continue mode will ask if you want to delete them...
Basics Guide - Page 80
... too hot. cartridge, then re-install the toner cartridge
in Polled Waiting mode. You tried to another telephone line. During the cooling down mode. Poor telephone line quality caused a communication error. that is restricted by Secure Function Lock. The temperature of the following: (For MFC-7360N and MFC-7460DN ) See Transferring your Secure Function Lock...
Basics Guide - Page 81
... Ring mode.
See Document is jammed in the back of the fuser unit (For MFC-7360N and MFC-7460DN )
does not rise to another mode.
Then, turn the power switch off ...machine so you turned on .
65 report on the drum unit needs to replace the drum unit.
Troubleshooting
Error Message
Cause
Action
Cover is Open
The front cover is not completely Close the front...
Basics Guide - Page 82
... is not properly loaded in the paper tray.
Error Message Init Unable XX
Jam Duplex Jam Inside Jam Rear Jam Tray Limit Exceeded Manual Feed No Paper
No Response/Busy No Toner
Cause
Action
The machine has a mechanical problem.
(For MFC-7360N and MFC-7460DN) Received fax messages still in memory will not lose any important...
Basics Guide - Page 83
...; (For MFC-7360N and MFC-7460DN )
Transferring your faxes or Fax Journal
report on page 69 before disconnecting the machine so you will not lose any
B
important messages. Then turn...reset when a new drum was installed. Troubleshooting
Error Message
Cause
Action
Not Available
The requested function is time to replace the drum unit.
Contact your Secure Function Lock Settings. Replace...
Basics Guide - Page 84
...
printing. This
will reset the Replace Toner mode. (See Replacing the toner cartridge on page 127.)
The paper in
Chapter 1 of paper in the tray is not a correct size.
Start. (See Print media on page 53.)
If you will not lose any important messages.
Error Message Replace Toner
Scan Unable XX
Size Error DX Size mismatch Toner Ended Toner Low
Cause
Action
The...
Basics Guide - Page 85
...B
If the LCD shows:
Init Unable XX
Print Unable XX
Scan Unable XX
(MFC-7360N and MFC-7460DN) If it . Press Stop/Exit.
Enter the fax number to your PC.
d Press Stop/Exit... can transfer the faxes from the power source for several minutes, and then reconnect it is an error message on the machine's LCD, after the faxes have not set PC Fax Receive on the PC. ...
Basics Guide - Page 102
... and Cleaning the corona wire on .
Check that the toner cartridge and drum unit are blank. Make sure that Use Printer Offline...MFC-7860DW) Contact your administrator to see if the LCD is showing an error message. (See Error and maintenance messages on Fax mode. Make sure that the machine is online: (Windows® 7 and Windows Server® 2008 R2) Click the Start button and Devices...
Basics Guide - Page 120
...instructions to your machine. b Press a or b to use. How to Low:
a Press Menu, 1, 3, 2. menu.
104
(MFC-7360N and MFC-7460DN)
Press 4 for Print Reports menu.
Press 5 for Network menu.
Press 6 for Machine Info....The LCD will appear only when the LCD shows an error message. When you have created step by pressing a or b for Initial Setup menu.
1 This will then...
Basics Guide - Page 123
...Software User's Guide
-
See 2. The machine will stop printing until you replace the toner cartridge.
Page See 1.
26 26
You can set your own default ...Only or Fax/Tel
mode.
Options -
2.Setting -
ScanSize
(MFC-7360N)
7.Document Scan
(MFC-7460DN and MFC-7860DW)
1.Glass ScanSize
2.File Size
- 1.Color
2.Gray
8.Replace -
- Letter* A4
Letter* A4
Small Middle* Large Small ...
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