Brother International MFC-7360N Support Question
Brother International MFC-7360N Support Question
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Question posted by Wasanja on August 24th, 2013
How To Reset Printer Toner Error Brother Mfc-7360n
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Related Brother International MFC-7360N Manual Pages
Quick Setup Guide - English - Page 15
...installation, run the Installation Diagnostics located in Start/All Programs/Brother/MFC-XXXX (where MFC-XXXX is your model name).
Note
• Depending on ... box and click Install to complete the installation correctly.
• If an error message appears during the installation. USB
e Connect the USB cable to the ...Printer Driver The XML Paper Specification Printer Driver is now complete.
Quick Setup Guide - English - Page 19
... complete the installation correctly.
• If an error message appears during the installation. Note
• ...Brother/MFC-XXXX LAN (where MFC-XXXX is a multiple PC license agreement pack for up to 5 users. IMPORTANT
DO NOT cancel any of your firewall or antivirus software for information on how to continue.
• XML Paper Specification Printer Driver The XML Paper Specification Printer...
Users Manual - English - Page 80
The most errors and perform routine maintenance by something. The toner cartridge is too hot. Send the fax again or connect the machine to check your telephone line.
The temperature of the following: (For MFC-7360N and MFC-7460DN ) See Transferring your administrator to use it .
64 The machine will hear the cooling fan running while...
Users Manual - English - Page 82
... 80.)
The paper is jammed inside the machine
machine.
Error Message Init Unable XX
Jam Duplex Jam Inside Jam Rear Jam Tray Limit Exceeded Manual Feed No Paper
No Response/Busy No Toner
Cause
Action
The machine has a mechanical problem.
(For MFC-7360N and MFC-7460DN) Received fax messages still in memory will not...
Users Manual - English - Page 83
...:
problem.
(For MFC-7360N and MFC-7460DN )
Transferring your Secure Function ...not reset when a new drum was installed.
Troubleshooting
Error ...Message
Cause
Action
Not Available
The requested function is time to replace the drum unit. Then, disconnect
the machine from the power for several
minutes and then reconnect it .
If the problem continues, call Brother...
Users Manual - English - Page 84
... has a mechanical problem.
(For MFC-7360N and MFC-7460DN ) See Transferring your faxes or Fax Journal report on page 127.)
The paper in the tray is not a correct size. If you have set the "Paper Size" (Menu, 1, 2, 2). (See Paper Size on page 17.)
Replace the toner cartridge with a new and unused original Brother toner cartridge.
Users Manual - English - Page 102
... is turned on.
Check that the toner cartridge and drum unit are loading the document properly. (See Using the automatic document feeder (ADF) on page 22 or Using the scanner glass on Fax mode. Right-click Brother MFC-XXXX Printer. Suggestions
Check that Use Printer Offline is not illuminated, press it to access...
Users Manual - English - Page 103
...
Difficulties
Suggestions
TWAIN errors appear while scanning. Try increasing the scanning resolution. Cannot scan.
(For MFC-7860DW) Contact your...printer driver setting is set up to allow for several minutes. (For MFC-7360N and MFC-7460DN) The faxes stored in the printer...it from http://nj.newsoft.com.tw/download/brother/PM9SEInstaller_BR_multilang.dmg
Network scanning does not work with ...
Users Manual - English - Page 119
... to step e.
To exit without resetting the
machine, press 2. How to reset the machine. Troubleshooting
B
103 e You will begin the reset. To exit without making changes, press 2 and go to display Reset. Note
You can also reset the Network settings. • For MFC-7360N and MFC-7460DN, press Menu, 5, 0. • For MFC-7860DW, press Menu, 6, 0. b Press a or...
Users Manual - English - Page 128
... in numerical or alphabetical order.
Prints a list of the machine's printer settings.
Off* On(Long Edge) On(Short Edge)
1.Reset 2.Exit
1 See Software User's Guide. Level 1
Level 2
Level 3
Options
4.Print Report 1.Transmission 1.View on LCD -
(MFC-7360N and MFC-7460DN)
2.Print Report -
5.Print Report
(MFC-7860DW)
2.Help List
-
-
3.Tel Index List
1.Numeric
-
2.Alphabetic...
Advanced Users Manual - English - Page 17
...machine settings. Make a careful note of your administrator or Brother Customer Service. While Setting Lock is On, you will have...61550; Dial Tone Dial Prefix Reset
1 For MFC-7860DW 2 For MFC-7460DN and MFC-7860DW
Also, machine settings cannot be changed through the...Printer (Emulation 1, Duplex 2, Reset Printer)
Network settings (except Status, Mac Address, Scan to FTP 2,...
Advanced Users Manual - English - Page 67
...Brother as part of the Exchange Service, pack only the machine. c Press Stop/Exit. Machine Info. 3.Drum Life
b Press Stop/Exit. It will be accurate if that part's life counter was reset during transit.
c Remove the drum unit and toner...cord from the AC power outlet. b Open the front cover. a For MFC-7360N and MFC-7460DN,
press Menu, 6, 3. Routine maintenance
Packing and shipping the machine
A...
Basics Guide - Page 80
...Error
Comm.Error
Connection Fail Cooling Down Wait for a while
Cause
Action
The function you want to use it .
64
You tried to another telephone line. that is restricted by Secure Function Lock. The temperature of the following: (For MFC-7360N and MFC... on but do one of the drum unit or toner cartridge is not blocked by yourself.
Then, disconnect the machine from the power...
Basics Guide - Page 82
... continues, call Brother Customer Service. slot on page 80.)
The paper is jammed inside the machine
machine.
Error Message Init Unable XX
Jam Duplex Jam Inside Jam Rear Jam Tray Limit Exceeded Manual Feed No Paper
No Response/Busy No Toner
Cause
Action
The machine has a mechanical problem.
(For MFC-7360N and MFC-7460DN) Received...
Basics Guide - Page 83
...reset when a new drum was installed. Troubleshooting
Error Message
Cause
Action
Not Available
The requested function is time to replace the drum unit.
Out of the following :
problem.
(For MFC-7360N and MFC...several minutes, then reconnect it.
If the problem continues, call Brother Customer Service. Contact your administrator to avoid storing more faxes in the ...
Basics Guide - Page 84
... MFC-7360N and MFC-7460DN ) See Transferring your faxes or Fax Journal report on page 53.)
The toner is not a
Load either Letter, Legal or Folio paper for
suitable size for several minutes, then reconnect it.
If the problem continues, call Brother Customer Service.
Error Message Replace Toner
Scan Unable XX
Size Error DX Size mismatch Toner Ended Toner...
Basics Guide - Page 102
...Brother MFC-XXXX Printer.
Black vertical lines on copies are typically caused by dirt or correction fluid on the glass strip, or the corona wire is showing an error message. (See Error and maintenance messages on Fax mode.
Make sure that the toner ...(Windows® 7 and Windows Server® 2008 R2) Click the Start button and Devices and Printers. Right-click Brother MFC-XXXX Printer.
Basics Guide - Page 103
...they do not show up to allow for several minutes. (For MFC-7360N and MFC-7460DN) The faxes stored in the printer driver are the same.
87 OCR does not work .
See ... Duplex. Scanning difficulties
Difficulties
Suggestions
TWAIN errors appear while scanning.
In
PaperPort™ 12SE, click File, Scan or Get Photo and choose the Brother TWAIN
driver.
Make sure that it...
Basics Guide - Page 119
Troubleshooting
B
103 c Press a or b to choose the reset function
you want to reset the machine B
a Press Menu, 0. d Do one of the following : To reset the machine press 1. Note
You can also reset the Network settings. • For MFC-7360N and MFC-7460DN, press Menu, 5, 0. • For MFC-7860DW, press Menu, 6, 0.
The
machine will be asked to step f. How...
Basics Guide - Page 128
...HP LaserJet 2.BR-Script 3
2.Configuration -
3.Duplex
4.Reset Printer
3.Test Print -
-
- Off* On(Long Edge) On(Short Edge)
1.Reset 2.Exit
1 See Software User's Guide. Restores the printer settings to quickly program your last 200 outgoing faxes and print the last report. Level 1
4.Print Reports
(MFC-7360N and MFC-7460DN)
5.Print Reports
(MFC-7860DW)
Level 2
Level 3
1.Transmission 1.View...
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