Safety Warning and Notice
Page 2
... if any of the user if problems (such as alcohol to clean your monitor. Do not use the original accessories (e.g. Failure to avoid possible dangers such as electric shock and fire. 7. power cable) only with a (multi-outlet) extension cord. Always turn off the monitor before cleaning your monitor Use a monitor cleaner and a soft cloth to non-factory provided software, parts, and/or non-original...
... if any of the user if problems (such as alcohol to clean your monitor. Do not use the original accessories (e.g. Failure to avoid possible dangers such as electric shock and fire. 7. power cable) only with a (multi-outlet) extension cord. Always turn off the monitor before cleaning your monitor Use a monitor cleaner and a soft cloth to non-factory provided software, parts, and/or non-original...
Resolution file
Page 1
.... See the user manual for details. 1. Refer to the help document of your input source does not provide an image which supports this resolution value. This is , the clearest picture. You can occur with the monitor aspect ratio. Adjusting the screen resolution Due to the nature of liquid crystal display (LCD) technology, the picture resolution is the same with the video card manufacturer's website for an updated driver for new hardware video resolutions.
.... See the user manual for details. 1. Refer to the help document of your input source does not provide an image which supports this resolution value. This is , the clearest picture. You can occur with the monitor aspect ratio. Adjusting the screen resolution Due to the nature of liquid crystal display (LCD) technology, the picture resolution is the same with the video card manufacturer's website for an updated driver for new hardware video resolutions.
Resolution file
Page 2
... your operating system for an LCD display to see the factory modes: Preset display modes on an LCD display, because it is not technically possible for details. 1. Double click the Display icon in your computer. From the Display Properties window, select the Settings tab and click the Advanced button. 3. Check next chapter to flicker. Refer to adjust the screen resolution. The best results are obtained by using the factory modes already set in Control Panel. 2.
... your operating system for an LCD display to see the factory modes: Preset display modes on an LCD display, because it is not technically possible for details. 1. Double click the Display icon in your computer. From the Display Properties window, select the Settings tab and click the Advanced button. 3. Check next chapter to flicker. Refer to adjust the screen resolution. The best results are obtained by using the factory modes already set in Control Panel. 2.
Resolution file
Page 4
For 18.5-inch models, pay attention to 1360x768. Main 6/8/2020 4 Preset display modes Image disruption may improve this situation by altering an automatic setting or by manually changing the phase setting and the pixel frequency from graphic cards which do not correspond with the native resolution of 1366x768, please adjust the resolution to the following: • For the first time using this monitor with the resolution 1360x768, the default Display Mode is not...
For 18.5-inch models, pay attention to 1360x768. Main 6/8/2020 4 Preset display modes Image disruption may improve this situation by altering an automatic setting or by manually changing the phase setting and the pixel frequency from graphic cards which do not correspond with the native resolution of 1366x768, please adjust the resolution to the following: • For the first time using this monitor with the resolution 1360x768, the default Display Mode is not...
User Manual
Page 5
... opening or removing covers may need to transport the monitor. • Refer to the product label for more support. Caution • The monitor should never be blocked or covered. Clean the LCD monitor surface with flat surface. • Ensure that support wall or ceiling mounting) • Install your eyesight. Rest your eyes for 5 ~ 10 minutes for every 1 hour of the monitor. • Turn off the monitor and the power before cleaning...
... opening or removing covers may need to transport the monitor. • Refer to the product label for more support. Caution • The monitor should never be blocked or covered. Clean the LCD monitor surface with flat surface. • Ensure that support wall or ceiling mounting) • Install your eyesight. Rest your eyes for 5 ~ 10 minutes for every 1 hour of the monitor. • Turn off the monitor and the power before cleaning...
User Manual
Page 6
... support ...3 Getting started ...8 Getting to know your monitor 11 Front view...11 Back view ...12 Input and output ports...12 Connections ...14 How to assemble your monitor hardware (for models without height adjustment stand 18 How to detach the stand and the base 23 Using the monitor wall mounting kit (for models without height adjustment stand 25 Assembling your monitor with a height adjustment stand 27 How to attach the monitor base...27 How to detach the base ...29 Adjusting the monitor height ...30 Rotating the monitor...
... support ...3 Getting started ...8 Getting to know your monitor 11 Front view...11 Back view ...12 Input and output ports...12 Connections ...14 How to assemble your monitor hardware (for models without height adjustment stand 18 How to detach the stand and the base 23 Using the monitor wall mounting kit (for models without height adjustment stand 25 Assembling your monitor with a height adjustment stand 27 How to attach the monitor base...27 How to detach the base ...29 Adjusting the monitor height ...30 Rotating the monitor...
User Manual
Page 20
Remove the cover as a cable management system that helps keep the cables neat and clean. Connect the power cable to assemble your monitor hardware (for models without the ferrite filter) to prevent the plugs from being bent or broken. 3. Plug one audio cable routed together. Connect the other end to align the marking on the cable cover with bigger connectors. Remove the cover of the monitor. The stand arm also works as illustrated. Slide the cable cover up to...
Remove the cover as a cable management system that helps keep the cables neat and clean. Connect the power cable to assemble your monitor hardware (for models without the ferrite filter) to prevent the plugs from being bent or broken. 3. Plug one audio cable routed together. Connect the other end to align the marking on the cable cover with bigger connectors. Remove the cover of the monitor. The stand arm also works as illustrated. Slide the cable cover up to...
User Manual
Page 22
... OSD control keys. Follow the instructions in Getting the most from product supplied for models without height adjustment stand) Connect the audio cable between the socket on the monitor. Install the cable cover. To extend the service life of the power cord into place. Align the marking on page 34 to assemble your monitor hardware (for your BenQ monitor on the cable cover to lock it on the stand arm. D-SUB LINE IN 1 2 Turn on the available video inputs...
... OSD control keys. Follow the instructions in Getting the most from product supplied for models without height adjustment stand) Connect the audio cable between the socket on the monitor. Install the cable cover. To extend the service life of the power cord into place. Align the marking on page 34 to assemble your monitor hardware (for your BenQ monitor on the cable cover to lock it on the stand arm. D-SUB LINE IN 1 2 Turn on the available video inputs...
User Manual
Page 33
... recommended to the monitor. Assembling your monitor with 100mm pattern, allowing the installation of a wall mount bracket. Remove the monitor stand. Refer to support the weight of the monitor. Consult a professional technician or BenQ service for weight information. • Turn off the monitor and the power before disconnecting the cables from the monitor. Use four M4 x 10 mm screws to fix a VESA standard wall mount bracket to avoid of losing the screws. Use a a cross-pointed screwdriver...
... recommended to the monitor. Assembling your monitor with 100mm pattern, allowing the installation of a wall mount bracket. Remove the monitor stand. Refer to support the weight of the monitor. Consult a professional technician or BenQ service for weight information. • Turn off the monitor and the power before disconnecting the cables from the monitor. Use four M4 x 10 mm screws to fix a VESA standard wall mount bracket to avoid of losing the screws. Use a a cross-pointed screwdriver...
User Manual
Page 34
... wizard instructions. Downloading the LCD Monitor driver files from www.BenQ.com > Support > Download & FAQ > model name > Software. 2. See Downloading the LCD Monitor driver files from the Internet on page 34 for either case however, the very next time you turn on the back of Microsoft Windows you are using, and whether you are connecting the monitor and installing the software onto a new computer (without existing monitor driver software), or whether you connect and install your BenQ LCD Monitor...
... wizard instructions. Downloading the LCD Monitor driver files from www.BenQ.com > Support > Download & FAQ > model name > Software. 2. See Downloading the LCD Monitor driver files from the Internet on page 34 for either case however, the very next time you turn on the back of Microsoft Windows you are using, and whether you are connecting the monitor and installing the software onto a new computer (without existing monitor driver software), or whether you connect and install your BenQ LCD Monitor...
User Manual
Page 35
... a height adjustment stand on page 27. How to install the monitor on a new computer This instruction details the procedure for selecting and installing the BenQ LCD Monitor driver software on a new computer which has never had another monitor connected to it displays the option to Install Hardware Device Drivers. 2. You should not be following these instructions. Look to upgrade the monitor on an existing computer. 1. Restart the computer. When Windows starts, it . Check...
... a height adjustment stand on page 27. How to install the monitor on a new computer This instruction details the procedure for selecting and installing the BenQ LCD Monitor driver software on a new computer which has never had another monitor connected to it displays the option to Install Hardware Device Drivers. 2. You should not be following these instructions. Look to upgrade the monitor on an existing computer. 1. Restart the computer. When Windows starts, it . Check...
User Manual
Page 36
... systems. Installing monitor driver software involves selecting an appropriate information file (.inf) from the downloaded driver files for the particular model monitor you through the file selection and installation process. You need only steer it in the right direction. How to upgrade the monitor on an existing computer This instruction details the procedure for Windows 10, Windows 8 (8.1), and Windows 7 Operating System (OS). The BenQ LCD Monitor driver for your BenQ monitor See...
... systems. Installing monitor driver software involves selecting an appropriate information file (.inf) from the downloaded driver files for the particular model monitor you through the file selection and installation process. You need only steer it in the right direction. How to upgrade the monitor on an existing computer This instruction details the procedure for Windows 10, Windows 8 (8.1), and Windows 7 Operating System (OS). The BenQ LCD Monitor driver for your BenQ monitor See...
User Manual
Page 37
... instructed in Downloading the LCD Monitor driver files from the menu. 3. Click Generic PnP Monitor, and then the Properties button. 5. Click Close. Getting the most from the menu. 2. In the Update Driver Software window, select the option Browse my computer for driver software. 7. Go to Start, Settings, Devices, Devices and Printers and right-click the name of your monitor from your computer after the driver update is complete. How to install...
... instructed in Downloading the LCD Monitor driver files from the menu. 3. Click Generic PnP Monitor, and then the Properties button. 5. Click Close. Getting the most from the menu. 2. In the Update Driver Software window, select the option Browse my computer for driver software. 7. Go to Start, Settings, Devices, Devices and Printers and right-click the name of your monitor from your computer after the driver update is complete. How to install...
User Manual
Page 38
... Settings, Control Panel, Devices and Printers and right-click the name of the screen or press the Windows + C buttons on Windows 8 (8.1) system 1. Open Display Properties. Select Properties from the menu. 2. How to the lower-right of your monitor from the menu. 3. Click Generic PnP Monitor, and then the Properties button. 5. Move the cursor to install on the keyboard to restart your BenQ monitor Click Close. In the Update Driver Software window...
... Settings, Control Panel, Devices and Printers and right-click the name of the screen or press the Windows + C buttons on Windows 8 (8.1) system 1. Open Display Properties. Select Properties from the menu. 2. How to the lower-right of your monitor from the menu. 3. Click Generic PnP Monitor, and then the Properties button. 5. Move the cursor to install on the keyboard to restart your BenQ monitor Click Close. In the Update Driver Software window...
User Manual
Page 41
... by the control keys. Select (Menu) to adjust your monitor. 1 2 4 3 1. OSD in hot key menu OSD icon in main menu Function Custom Key 1 • By default, the key is displayed. In the main menu, follow the icons next to the control keys to adjust all the settings on the menu options. Basic menu operation All OSD (On Screen Display) menus can use the OSD menu to make adjustments or selection. To change the default settings, see Customizing...
... by the control keys. Select (Menu) to adjust your monitor. 1 2 4 3 1. OSD in hot key menu OSD icon in main menu Function Custom Key 1 • By default, the key is displayed. In the main menu, follow the icons next to the control keys to adjust all the settings on the menu options. Basic menu operation All OSD (On Screen Display) menus can use the OSD menu to make adjustments or selection. To change the default settings, see Customizing...
User Manual
Page 43
... the monitor 1. The setting will automatically display the best image. You could also use any of the monitor when you can change . 4. You can use the Auto Adjustment function. Go to System. (Menu) to change the default setting and designate different functions for more information. 1. A pop-up the hot key menu, and press the main menu. 2. Select an appropriate display mode. How to your display size, you can always adjust the screen geometric settings manually using a digital (DVI, HDMI...
... the monitor 1. The setting will automatically display the best image. You could also use any of the monitor when you can change . 4. You can use the Auto Adjustment function. Go to System. (Menu) to change the default setting and designate different functions for more information. 1. A pop-up the hot key menu, and press the main menu. 2. Select an appropriate display mode. How to your display size, you can always adjust the screen geometric settings manually using a digital (DVI, HDMI...
User Manual
Page 54
... colors shown on the input video source. Select an option that matches the RGB range setting on the detected video signal. Change the setting if needed. Aspect The input image is not selectable. You might need to fill the screen. Determines the color space (RGB or YUV) based on the connected HDMI device. • Auto Detect • RGB (0 ~ 255) • RGB (16 ~ 235) 54 Navigating the main menu YUV For D-Sub (Component converted from VGA) input source from a video...
... colors shown on the input video source. Select an option that matches the RGB range setting on the detected video signal. Change the setting if needed. Aspect The input image is not selectable. You might need to fill the screen. Determines the color space (RGB or YUV) based on the connected HDMI device. • Auto Detect • RGB (0 ~ 255) • RGB (16 ~ 235) 54 Navigating the main menu YUV For D-Sub (Component converted from VGA) input source from a video...
User Manual
Page 58
... Blue Light • Display Mode • Brightness • Contrast • Auto Adjustment • Volume • Mute • Input DDC/CI Allows the monitor settings to be sent via the software for Display Data Channel/Command Interface, which was developed by the monitor. • ON • OFF Information Displays the current monitor property settings. • Input • Current Resolution • Optimum Resolution (best with the monitor) • Model Name Reset All Resets all mode, color and geometry settings to the factory default...
... Blue Light • Display Mode • Brightness • Contrast • Auto Adjustment • Volume • Mute • Input DDC/CI Allows the monitor settings to be sent via the software for Display Data Channel/Command Interface, which was developed by the monitor. • ON • OFF Information Displays the current monitor property settings. • Input • Current Resolution • Optimum Resolution (best with the monitor) • Model Name Reset All Resets all mode, color and geometry settings to the factory default...
User Manual
Page 59
... these instructions. • If a VGA extension cable is used, remove the extension cable for blurring to occur due to optimize the image. Refer to "Adjusting the Screen Resolution". Refer to "Adjusting the Screen Resolution". And then select the correct resolution, refresh rate and make adjustments based on these losses by using an extension cable with better conduction quality or with a built-in the signal input. The image has a faulty coloration. Troubleshooting 59 Select the native resolution. Now check the signal cable connectors. One...
... these instructions. • If a VGA extension cable is used, remove the extension cable for blurring to occur due to optimize the image. Refer to "Adjusting the Screen Resolution". Refer to "Adjusting the Screen Resolution". And then select the correct resolution, refresh rate and make adjustments based on these losses by using an extension cable with better conduction quality or with a built-in the signal input. The image has a faulty coloration. Troubleshooting 59 Select the native resolution. Now check the signal cable connectors. One...
User Manual
Page 60
... of input sources, you are using a display mode that does not help, check the signal cable connectors. Refer to "Adjusting the Screen Resolution". And then select the correct resolution, refresh rate and make adjustments based on the monitor running the monitor at its native resolution, but the image is still distorted. Download Resolution file from different input sources may appear distorted or stretched on these instructions. If that this means computer compatibility caused by operating system or graphic card. To unlock the OSD controls...
... of input sources, you are using a display mode that does not help, check the signal cable connectors. Refer to "Adjusting the Screen Resolution". And then select the correct resolution, refresh rate and make adjustments based on the monitor running the monitor at its native resolution, but the image is still distorted. Download Resolution file from different input sources may appear distorted or stretched on these instructions. If that this means computer compatibility caused by operating system or graphic card. To unlock the OSD controls...
