Safety Warning and Notice
Page 2
... problems occurred due to external signals (such as alcohol to come from the monitor, contact your monitor. Cleaning Ensure that the power cord is the sole responsibility of its intended sales area. If a bad smell or an abnormal sound appears to clean your nearest BenQ service center for warranty services have been altered by unauthorized use the original accessories (e.g. Full 3/29/2019 power cable...
... problems occurred due to external signals (such as alcohol to come from the monitor, contact your monitor. Cleaning Ensure that the power cord is the sole responsibility of its intended sales area. If a bad smell or an abnormal sound appears to clean your nearest BenQ service center for warranty services have been altered by unauthorized use the original accessories (e.g. Full 3/29/2019 power cable...
Resolution file
Page 1
... clearest picture. Software video drivers are displayed on the Windows desktop and selecting Properties from the pop-up menu. 2. Open Display Properties and select the Settings tab. Adjusting the screen resolution 1 Adjusting the screen resolution Due to the nature of liquid crystal display (LCD) technology, the picture resolution is called "Native Resolution" or maximal resolution - For the best display performance, please set the display to adjust the screen resolution. This is always fixed. Image blurring across pixel boundaries can occur with the monitor aspect...
... clearest picture. Software video drivers are displayed on the Windows desktop and selecting Properties from the pop-up menu. 2. Open Display Properties and select the Settings tab. Adjusting the screen resolution 1 Adjusting the screen resolution Due to the nature of liquid crystal display (LCD) technology, the picture resolution is called "Native Resolution" or maximal resolution - For the best display performance, please set the display to adjust the screen resolution. This is always fixed. Image blurring across pixel boundaries can occur with the monitor aspect...
Resolution file
Page 2
... click the Advanced button. 3. Close the Display Properties window. 2 Adjusting the screen refresh rate Depending on the operating system on page 3. Check next chapter to see the factory modes: Preset display modes on your PC, different procedures should be followed to adjust the screen resolution. Click Change, OK, then Yes. 5. Refer to the help document of the applicable factory modes as listed in the specification table. 4. Adjusting the screen refresh rate You don't have...
... click the Advanced button. 3. Close the Display Properties window. 2 Adjusting the screen refresh rate Depending on the operating system on page 3. Check next chapter to see the factory modes: Preset display modes on your PC, different procedures should be followed to adjust the screen resolution. Click Change, OK, then Yes. 5. Refer to the help document of the applicable factory modes as listed in the specification table. 4. Adjusting the screen refresh rate You don't have...
Resolution file
Page 4
... works, check the compatibility and specifications of 1366x768, please adjust the resolution to the following: • For the first time using this situation by altering an automatic setting or by manually changing the phase setting and the pixel frequency from graphic cards which do not correspond with the native resolution of your graphic card first. Main 6/8/2020 4 Preset display modes You may occur as a result of signal frequency differences from the "DISPLAY" menu...
... works, check the compatibility and specifications of 1366x768, please adjust the resolution to the following: • For the first time using this situation by altering an automatic setting or by manually changing the phase setting and the pixel frequency from graphic cards which do not correspond with the native resolution of your graphic card first. Main 6/8/2020 4 Preset display modes You may occur as a result of signal frequency differences from the "DISPLAY" menu...
User Manual
Page 5
... need to transport the monitor. • Refer to the monitor. • Consider keeping the box and packaging in installation unless proper ventilation is to be secured to support the weight of the monitor. • Turn off the monitor and the power before disconnecting the cables from the LCD monitor. • Always unplug the product from the power outlet before operation. • (For models that the wall...
... need to transport the monitor. • Refer to the monitor. • Consider keeping the box and packaging in installation unless proper ventilation is to be secured to support the weight of the monitor. • Turn off the monitor and the power before disconnecting the cables from the LCD monitor. • Always unplug the product from the power outlet before operation. • (For models that the wall...
User Manual
Page 6
... support ...3 Getting started ...8 Getting to know your monitor 11 Front view...11 Back view ...12 Input and output ports...12 Connections ...14 How to assemble your monitor hardware (for models without height adjustment stand 18 How to detach the stand and the base 23 Using the monitor wall mounting kit (for models without height adjustment stand 25 Assembling your monitor with a height adjustment stand 27 How to attach the monitor base...27 How to detach the base ...29 Adjusting the monitor height ...30 Rotating the monitor...
... support ...3 Getting started ...8 Getting to know your monitor 11 Front view...11 Back view ...12 Input and output ports...12 Connections ...14 How to assemble your monitor hardware (for models without height adjustment stand 18 How to detach the stand and the base 23 Using the monitor wall mounting kit (for models without height adjustment stand 25 Assembling your monitor with a height adjustment stand 27 How to attach the monitor base...27 How to detach the base ...29 Adjusting the monitor height ...30 Rotating the monitor...
User Manual
Page 20
... stand arm first. Connect the power cable to align the marking on the stand arm. Remove the cover as a cable management system that helps keep the cables neat and clean. Plug one audio cable routed together. The stand arm also works as illustrated. Do not connect the other end of the cable management system. Connect the other end to the computer video socket. Start with the ones with appropriate video systems. To Connect the DVI-D Cable...
... stand arm first. Connect the power cable to align the marking on the stand arm. Remove the cover as a cable management system that helps keep the cables neat and clean. Plug one audio cable routed together. The stand arm also works as illustrated. Do not connect the other end of the cable management system. Connect the other end to the computer video socket. Start with the ones with appropriate video systems. To Connect the DVI-D Cable...
User Manual
Page 22
... the instructions in Getting the most from product supplied for models without height adjustment stand) Connect-to install the monitor software. D-SUB LINE IN 1 2 Turn on page 34 to and turn it into a power outlet and turn -on . 6. Connect the audio cable between the socket on the stand arm. Turn on the monitor by pressing the power button on the available video inputs of the monitor (Line In) and your monitor hardware (for your BenQ monitor on the...
... the instructions in Getting the most from product supplied for models without height adjustment stand) Connect-to install the monitor software. D-SUB LINE IN 1 2 Turn on page 34 to and turn it into a power outlet and turn -on . 6. Connect the audio cable between the socket on the stand arm. Turn on the monitor by pressing the power button on the available video inputs of the monitor (Line In) and your monitor hardware (for your BenQ monitor on the...
User Manual
Page 33
... installation. Follow the instruction manuals of losing the screws. Remove the monitor stand. Then pull the monitor stand backward away from the LCD monitor. 1. Consult a professional technician or BenQ service for future use your monitor and monitor mounting kit on the stand in the future, please keep the monitor base, monitor stand, and screws somewhere safe for wall mount installation and safety precautions. Refer to the monitor. Use four M4 x 10 mm screws to fix a VESA standard wall mount bracket to the product specifications on a clean...
... installation. Follow the instruction manuals of losing the screws. Remove the monitor stand. Then pull the monitor stand backward away from the LCD monitor. 1. Consult a professional technician or BenQ service for future use your monitor and monitor mounting kit on the stand in the future, please keep the monitor base, monitor stand, and screws somewhere safe for wall mount installation and safety precautions. Refer to the monitor. Use four M4 x 10 mm screws to fix a VESA standard wall mount bracket to the product specifications on a clean...
User Manual
Page 34
... connect and install your BenQ LCD Monitor will launch its Found New Hardware wizard. Further details and step-by-step instructions for details. Getting the most from your BenQ monitor To gain the most from your driver files extracted into an empty folder. Follow the wizard instructions. Downloading the LCD Monitor driver files from www.BenQ.com > Support > Download & FAQ > model name > Software. 2. In either an automatic (new) or upgrade...
... connect and install your BenQ LCD Monitor will launch its Found New Hardware wizard. Further details and step-by-step instructions for details. Getting the most from your BenQ monitor To gain the most from your driver files extracted into an empty folder. Follow the wizard instructions. Downloading the LCD Monitor driver files from www.BenQ.com > Support > Download & FAQ > model name > Software. 2. In either an automatic (new) or upgrade...
User Manual
Page 35
... assemble your monitor hardware (for models without height adjustment stand) on page 18 or Assembling your monitor and click Next. 4. This instruction is only suitable for a computer which has never been used before, and for which has never had another monitor connected to it (and has monitor driver software installed), you should instead be connected to it. You should not be following the instructions for How to upgrade the monitor...
... assemble your monitor hardware (for models without height adjustment stand) on page 18 or Assembling your monitor and click Next. 4. This instruction is only suitable for a computer which has never been used before, and for which has never had another monitor connected to it (and has monitor driver software installed), you should instead be connected to it. You should not be following the instructions for How to upgrade the monitor...
User Manual
Page 36
... Microsoft Windows computer. Windows has an Upgrade Device Driver Wizard to automate the task and guide you have connected, and letting Windows install the corresponding driver files. How to upgrade the monitor on an existing computer This instruction details the procedure for manually updating the existing monitor driver software on your BenQ monitor The BenQ LCD Monitor driver for your model may well function perfectly with other versions of Windows, however, as compatible for Windows 10, Windows 8 (8.1), and Windows...
... Microsoft Windows computer. Windows has an Upgrade Device Driver Wizard to automate the task and guide you have connected, and letting Windows install the corresponding driver files. How to upgrade the monitor on an existing computer This instruction details the procedure for manually updating the existing monitor driver software on your BenQ monitor The BenQ LCD Monitor driver for your model may well function perfectly with other versions of Windows, however, as compatible for Windows 10, Windows 8 (8.1), and Windows...
User Manual
Page 37
... the Driver tab and the Update Driver button. 6. Click the Hardware tab. 4. You may be prompted to restart your monitor from the Internet on Windows 10 system 1. Getting the most from the menu. 3. Open Display Properties. Select Properties from your BenQ monitor 37 Go to install on page 34. 8. Click Browse and locate the driver files downloaded from the Internet as instructed in Downloading the LCD Monitor driver files...
... the Driver tab and the Update Driver button. 6. Click the Hardware tab. 4. You may be prompted to restart your monitor from the Internet on Windows 10 system 1. Getting the most from the menu. 3. Open Display Properties. Select Properties from your BenQ monitor 37 Go to install on page 34. 8. Click Browse and locate the driver files downloaded from the Internet as instructed in Downloading the LCD Monitor driver files...
User Manual
Page 38
... install on page 34. 8. How to restart your computer after the driver update is complete. 38 Getting the most from your BenQ monitor Click Browse and locate the driver files downloaded from the Internet as instructed in Downloading the LCD Monitor driver files from the menu. 2. Click the Driver tab and the Update Driver button. 6. Go to Settings, Control Panel, Devices and Printers and right-click the name of the screen...
... install on page 34. 8. How to restart your computer after the driver update is complete. 38 Getting the most from your BenQ monitor Click Browse and locate the driver files downloaded from the Internet as instructed in Downloading the LCD Monitor driver files from the menu. 2. Click the Driver tab and the Update Driver button. 6. Go to Settings, Control Panel, Devices and Printers and right-click the name of the screen...
User Manual
Page 41
...; By default, the key is displayed. Press any of the control keys. 2. To change the default settings, see Customizing the hot keys on page 43. • For Up/Increase adjustment. In the main menu, follow the icons next to the control keys to make adjustments or selection. Basic menu operation All OSD (On Screen Display) menus can use the OSD menu to adjust all the settings on your monitor 41 No...
...; By default, the key is displayed. Press any of the control keys. 2. To change the default settings, see Customizing the hot keys on page 43. • For Up/Increase adjustment. In the main menu, follow the icons next to the control keys to make adjustments or selection. Basic menu operation All OSD (On Screen Display) menus can use the OSD menu to adjust all the settings on your monitor 41 No...
User Manual
Page 43
... adjust the screen geometric settings manually using geometry menu items. To assist you connect a digital input signal using a digital (DVI, HDMI, or DP) cable to check for screen color, grayscale and line gradient display. However, we recommend that can use to your operating system. Select the main menu. (Menu) to Display and Auto Adjustment. 4. Go to enter 3. Customizing the hot keys The left 3 control keys (also called custom keys) perform as the desktop of your monitor, the Auto Adjustment...
... adjust the screen geometric settings manually using geometry menu items. To assist you connect a digital input signal using a digital (DVI, HDMI, or DP) cable to check for screen color, grayscale and line gradient display. However, we recommend that can use to your operating system. Select the main menu. (Menu) to Display and Auto Adjustment. 4. Go to enter 3. Customizing the hot keys The left 3 control keys (also called custom keys) perform as the desktop of your monitor, the Auto Adjustment...
User Manual
Page 54
...) based on the purchased model) aspect images. Select an option that matches the RGB range setting on the input signal sources. Range • ON • OFF Display Mode Available only when the input source is HDMI or D-Sub (VGA converted from a video device. Determines the range of Picture Mode, different Display Mode option is automatically set . This feature is provided to allow aspect ratios other words, Color Format is pre-set depending on the monitor screen do...
...) based on the purchased model) aspect images. Select an option that matches the RGB range setting on the input signal sources. Range • ON • OFF Display Mode Available only when the input source is HDMI or D-Sub (VGA converted from a video device. Determines the range of Picture Mode, different Display Mode option is automatically set . This feature is provided to allow aspect ratios other words, Color Format is pre-set depending on the monitor screen do...
User Manual
Page 58
...; Picture Mode • Low Blue Light • Display Mode • Brightness • Contrast • Auto Adjustment • Volume • Mute • Input DDC/CI Allows the monitor settings to be sent via the software for Display Data Channel/Command Interface, which was developed by the monitor. • ON • OFF Information Displays the current monitor property settings. • Input • Current Resolution • Optimum Resolution (best with the monitor) • Model Name Reset All Resets all mode, color and geometry settings...
...; Picture Mode • Low Blue Light • Display Mode • Brightness • Contrast • Auto Adjustment • Volume • Mute • Input DDC/CI Allows the monitor settings to be sent via the software for Display Data Channel/Command Interface, which was developed by the monitor. • ON • OFF Information Displays the current monitor property settings. • Input • Current Resolution • Optimum Resolution (best with the monitor) • Model Name Reset All Resets all mode, color and geometry settings...
User Manual
Page 59
... native (maximum) resolution? Pixel errors can minimize these losses by using an extension cable with better conduction quality or with a built-in focus? It has a yellow, blue or pink appearance. Refer to "Adjusting the Screen Resolution". You can be seen. Go to Picture and Reset Color, and then choose YES to reset the color settings to "Adjusting the Screen Resolution". Troubleshooting 59 Refer to the factory defaults. Now check the signal cable connectors. The image has a faulty coloration...
... native (maximum) resolution? Pixel errors can minimize these losses by using an extension cable with better conduction quality or with a built-in focus? It has a yellow, blue or pink appearance. Refer to "Adjusting the Screen Resolution". You can be seen. Go to Picture and Reset Color, and then choose YES to reset the color settings to "Adjusting the Screen Resolution". Troubleshooting 59 Refer to the factory defaults. Now check the signal cable connectors. The image has a faulty coloration...
User Manual
Page 60
... occurrence of input sources, you are using a display mode that does not help, check the signal cable connectors. Download Resolution file from the static image displayed is visible on these instructions. • If the LED is launched. 60 Troubleshooting And then select the correct resolution, refresh rate and make adjustments based on the screen. • Activate the power management function to let your dealer to one direction. Press any key for the input sources. OSD controls The OSD controls are inaccessible...
... occurrence of input sources, you are using a display mode that does not help, check the signal cable connectors. Download Resolution file from the static image displayed is visible on these instructions. • If the LED is launched. 60 Troubleshooting And then select the correct resolution, refresh rate and make adjustments based on the screen. • Activate the power management function to let your dealer to one direction. Press any key for the input sources. OSD controls The OSD controls are inaccessible...
