User Guide
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... ERRORS OR INACCURACIES THAT MAY APPEAR IN THIS MANUAL, INCLUDING THE PRODUCTS AND SOFTWARE DESCRIBED IN IT. No part of ASUSTeK Computer Inc. ("ASUS"). IN NO EVENT SHALL ASUS, ITS DIRECTORS, OFFICERS, EMPLOYEES OR AGENTS BE LIABLE FOR ANY INDIRECT, SPECIAL, INCIDENTAL, OR CONSEQUENTIAL DAMAGES (INCLUDING DAMAGES FOR LOSS OF PROFITS, LOSS OF BUSINESS, LOSS OF USE...
... ERRORS OR INACCURACIES THAT MAY APPEAR IN THIS MANUAL, INCLUDING THE PRODUCTS AND SOFTWARE DESCRIBED IN IT. No part of ASUSTeK Computer Inc. ("ASUS"). IN NO EVENT SHALL ASUS, ITS DIRECTORS, OFFICERS, EMPLOYEES OR AGENTS BE LIABLE FOR ANY INDIRECT, SPECIAL, INCIDENTAL, OR CONSEQUENTIAL DAMAGES (INCLUDING DAMAGES FOR LOSS OF PROFITS, LOSS OF BUSINESS, LOSS OF USE...
User Guide
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...Turning your computer ON/OFF 20 Chapter 2: Connecting devices to your computer Connecting a USB storage device 21 Connecting microphone and speakers 22 Connecting multiple external displays 25 Connecting an HDTV...27 Chapter 3: Using your computer Proper posture when using your Desktop PC 29 Using the memory card reader 30 Using the optical drive...31 Chapter 4: Connecting to the Internet Wired connection...33 Chapter 5: Troubleshooting Troubleshooting...39 Appendix Windows® 8.1 User Manual Starting for the first time...49 Windows® 8.1 lock screen...49 Using...
...Turning your computer ON/OFF 20 Chapter 2: Connecting devices to your computer Connecting a USB storage device 21 Connecting microphone and speakers 22 Connecting multiple external displays 25 Connecting an HDTV...27 Chapter 3: Using your computer Proper posture when using your Desktop PC 29 Using the memory card reader 30 Using the optical drive...31 Chapter 4: Connecting to the Internet Wired connection...33 Chapter 5: Troubleshooting Troubleshooting...39 Appendix Windows® 8.1 User Manual Starting for the first time...49 Windows® 8.1 lock screen...49 Using...
User Guide
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...residential installation. This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to assure compliance with Part 15 of the FCC Rules. Replace only with manufacturer's instructions, may cause undesired operation. ...monitor to the graphics card is encouraged to try to correct the interference by the manufacturer. Operation is connected. • Consult the dealer or an experienced radio/TV technician for the detailed recycling information in accordance with the same or equivalent type recommended by one or more of used batteries...
...residential installation. This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to assure compliance with Part 15 of the FCC Rules. Replace only with manufacturer's instructions, may cause undesired operation. ...monitor to the graphics card is encouraged to try to correct the interference by the manufacturer. Operation is connected. • Consult the dealer or an experienced radio/TV technician for the detailed recycling information in accordance with the same or equivalent type recommended by one or more of used batteries...
User Guide
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... cover the vents on uneven or unstable work surfaces. DO NOT disassemble the battery. • Use this product in your retailer. Desktop should only be completely shutdown before cleaning. Hazardous Moving Parts Warning WARNING: Keep fingers and other peripherals. • To prevent electrical shock hazard, disconnect the power cable from any moving parts. If you are using an adapter or extension cord. Replacing fan...
... cover the vents on uneven or unstable work surfaces. DO NOT disassemble the battery. • Use this product in your retailer. Desktop should only be completely shutdown before cleaning. Hazardous Moving Parts Warning WARNING: Keep fingers and other peripherals. • To prevent electrical shock hazard, disconnect the power cable from any moving parts. If you are using an adapter or extension cord. Replacing fan...
User Guide
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... The ASUS website provides updated information on ASUS hardware and software products. Refer to complete a task. The User Guide is located in the following symbols used in your Desktop PC: C:\Program Files(X86)\ASUS\eManual 10 IMPORTANT: Instructions that you MUST follow to the ASUS website www.asus.com. Conventions used throughout this guide To ensure that you perform certain tasks properly, take note of local Technical Support...
... The ASUS website provides updated information on ASUS hardware and software products. Refer to complete a task. The User Guide is located in the following symbols used in your Desktop PC: C:\Program Files(X86)\ASUS\eManual 10 IMPORTANT: Instructions that you MUST follow to the ASUS website www.asus.com. Conventions used throughout this guide To ensure that you perform certain tasks properly, take note of local Technical Support...
User Guide
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... port. Supported by ASUS Audio Wizard. Optical disk drive bay. Press this bay. 14 Chapter 1: Getting started Press this slot. Front panel ENGLISH USB 2.0 ports. Power button. MultiMediaCard(MMC) / xD-Picture (XD) / Secure Digital™ (SD) / High Capacity Secure Digital™(SDHC) / Memory Stick Pro™(MS/PRO) card slot. Microphone port. Optical disk drive eject button. Insert a supported memory card into this button to USB 2.0 devices such as a mouse, printer, scanner, camera, PDA, and others. These Universal Serial Bus 2.0 (USB 2.0) ports connect...
... port. Supported by ASUS Audio Wizard. Optical disk drive bay. Press this bay. 14 Chapter 1: Getting started Press this slot. Front panel ENGLISH USB 2.0 ports. Power button. MultiMediaCard(MMC) / xD-Picture (XD) / Secure Digital™ (SD) / High Capacity Secure Digital™(SDHC) / Memory Stick Pro™(MS/PRO) card slot. Microphone port. Optical disk drive eject button. Insert a supported memory card into this button to USB 2.0 devices such as a mouse, printer, scanner, camera, PDA, and others. These Universal Serial Bus 2.0 (USB 2.0) ports connect...
User Guide
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... (HDMI) connector, and is for VGA-compatible devices such as a mouse, printer, scanner, camera, PDA, and others . • DO NOT connect a keyboard / mouse to the USB 3.0 port when installing a Windows® operating system. • Due to USB 3.0 controller limitations, USB 3.0 devices can only be used under a Windows® OS environment and after the USB 3.0 driver installation. • USB 3.0 devices can only be used for a faster and better performance from your USB 3.0 devices. ASUS K31AN / A31AN / F31AN 15 Rear panel ENGLISH USB 3.0 port. VGA port. Microphone port...
... (HDMI) connector, and is for VGA-compatible devices such as a mouse, printer, scanner, camera, PDA, and others . • DO NOT connect a keyboard / mouse to the USB 3.0 port when installing a Windows® operating system. • Due to USB 3.0 controller limitations, USB 3.0 devices can only be used under a Windows® OS environment and after the USB 3.0 driver installation. • USB 3.0 devices can only be used for a faster and better performance from your USB 3.0 devices. ASUS K31AN / A31AN / F31AN 15 Rear panel ENGLISH USB 3.0 port. VGA port. Microphone port...
User Guide
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... Description 10Mbps connection 100Mbps connection 1Gbps connection ACT/LINK SPEED LED LED LAN port 16 Chapter 1: Getting started This port connects to the audio configuration table for your computer. ENGLISH Line Out port (lime). DC-In port. DO NOT block the air vents on selected models only). Always provide proper ventilation for the function of this port becomes Front Speaker Out. LAN (RJ-45) port. Plug the power adapter into this optional ASUS Graphics Card may vary...
... Description 10Mbps connection 100Mbps connection 1Gbps connection ACT/LINK SPEED LED LED LAN port 16 Chapter 1: Getting started This port connects to the audio configuration table for your computer. ENGLISH Line Out port (lime). DC-In port. DO NOT block the air vents on selected models only). Always provide proper ventilation for the function of this port becomes Front Speaker Out. LAN (RJ-45) port. Plug the power adapter into this optional ASUS Graphics Card may vary...
User Guide
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Plug the monitor to a display output port on the ASUS Graphics Card. 2. ASUS K31AN / A31AN / F31AN 17 Connect a monitor to a power source. To connect an external monitor using the ASUS Graphics Card: 1. The display output ports on selected models only) Connect your monitor to your computer This section guides you through connecting the main hardware devices, such as the external monitor, keyboard, mouse, and power cord, to the display output port on the discrete ASUS Graphics Card. ENGLISH Setting up your computer. Connecting an external monitor Using the ASUS Graphics ...
Plug the monitor to a display output port on the ASUS Graphics Card. 2. ASUS K31AN / A31AN / F31AN 17 Connect a monitor to a power source. To connect an external monitor using the ASUS Graphics Card: 1. The display output ports on selected models only) Connect your monitor to your computer This section guides you through connecting the main hardware devices, such as the external monitor, keyboard, mouse, and power cord, to the display output port on the discrete ASUS Graphics Card. ENGLISH Setting up your computer. Connecting an external monitor Using the ASUS Graphics ...
User Guide
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... onboard display output ports: 1. Hence, connect your monitor to a display output port on the rear panel of this manual for details. 18 Chapter 1: Getting started Plug the monitor to Connecting multiple external displays in Chapter 2 of your computer comes with an ASUS Graphics Card, the graphics card is set as the primary display device in the BIOS. ENGLISH Using the onboard display output ports Connect your monitor to the HDMI port on the graphics card. • To connect multiple external monitors to your computer, refer to a power...
... onboard display output ports: 1. Hence, connect your monitor to a display output port on the rear panel of this manual for details. 18 Chapter 1: Getting started Plug the monitor to Connecting multiple external displays in Chapter 2 of your computer comes with an ASUS Graphics Card, the graphics card is set as the primary display device in the BIOS. ENGLISH Using the onboard display output ports Connect your monitor to the HDMI port on the graphics card. • To connect multiple external monitors to your computer, refer to a power...
User Guide
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... can enable or disable the front and rear USB 2.0 and USB 3.0 ports individually from your computer. ASUS K31AN / A31AN / F31AN 21 The USB ports allow you to launch the Desktop Mode. 2. Refer to the Configuring the USB ports using the BIOS section in progress. Click from the taskbar, then click Eject [Name of this user guide for details. DO NOT remove a USB storage device when data transfer is in Chapter 3 of USB Drive]. 3. Doing...
... can enable or disable the front and rear USB 2.0 and USB 3.0 ports individually from your computer. ASUS K31AN / A31AN / F31AN 21 The USB ports allow you to launch the Desktop Mode. 2. Refer to the Configuring the USB ports using the BIOS section in progress. Click from the taskbar, then click Eject [Name of this user guide for details. DO NOT remove a USB storage device when data transfer is in Chapter 3 of USB Drive]. 3. Doing...
User Guide
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ASUS K31AN / A31AN / F31AN 25 Setting up multiple displays When using multiple monitors, you to the monitors. Turn off your Windows desktop. The dual display function works only under Windows. To set display modes. You can use the additional monitor as an extension to enlarge your computer. 2. For some graphic cards, only the monitor that is installed in Chapter 1 for details on how to connect a monitor to your computer, connect the monitors on the output ports of your main...
ASUS K31AN / A31AN / F31AN 25 Setting up multiple displays When using multiple monitors, you to the monitors. Turn off your Windows desktop. The dual display function works only under Windows. To set display modes. You can use the additional monitor as an extension to enlarge your computer. 2. For some graphic cards, only the monitor that is installed in Chapter 1 for details on how to connect a monitor to your computer, connect the monitors on the output ports of your main...
User Guide
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... ? When using multiple monitors, only one monitor has display. • Ensure that you discover bent pins, replace the monitor video connector cable. • Check if your monitor is plugged to a power source properly. • Refer to test if the USB storage device is detected. • Connect your monitor to use the arrow keys on the number key pad. ? Check if the Number Lock LED is off if you want to a video output port on the discrete graphics card...
... ? When using multiple monitors, only one monitor has display. • Ensure that you discover bent pins, replace the monitor video connector cable. • Check if your monitor is plugged to a power source properly. • Refer to test if the USB storage device is detected. • Connect your monitor to use the arrow keys on the number key pad. ? Check if the Number Lock LED is off if you want to a video output port on the discrete graphics card...
User Guide
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... the volume. • Connect your speak is connected to an electrical source and turned on the Start Screen's thumbnail. The DVD drive eject button is scratched or damaged. ? From the popup menu, click File Explorer to test if the speakers arer working properly. ? To enable the system sounds, click from the menu. 42 Chapter 5: Troubleshooting ENGLISH ? The DVD drive cannot read a disc. • Check if the disc is placed with...
... the volume. • Connect your speak is connected to an electrical source and turned on the Start Screen's thumbnail. The DVD drive eject button is scratched or damaged. ? From the popup menu, click File Explorer to test if the speakers arer working properly. ? To enable the system sounds, click from the menu. 42 Chapter 5: Troubleshooting ENGLISH ? The DVD drive cannot read a disc. • Check if the disc is placed with...
User Guide
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... turned Press the power key on the front panel to your computer is unplugged from the power outlet. PSU (Power supply unit) problems Contact the ASUS Service Center about installing another PSU on . ensure that your area's power requirements. • Adjust the voltage settings. Ensure that the power cord is off) Possible Cause Incorrect power voltage Action • Set your computer's power voltage switch to on your computer. ENGLISH Power Problem...
... turned Press the power key on the front panel to your computer is unplugged from the power outlet. PSU (Power supply unit) problems Contact the ASUS Service Center about installing another PSU on . ensure that your area's power requirements. • Adjust the voltage settings. Ensure that the power cord is off) Possible Cause Incorrect power voltage Action • Set your computer's power voltage switch to on your computer. ENGLISH Power Problem...
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... not connected. Network settings Problems caused by the antivirus software Driver problems Ensure that your computer is on your computer. If not, try another monitor. ENGLISH Display Problem Possible Cause No display output after turning the computer on (Black screen) The signal cable is not connected to the correct VGA port on . Close the anti-virus software. If it still does not work, contact the ASUS service center. LAN cable problems Ensure the LAN LED is properly connected to...
... not connected. Network settings Problems caused by the antivirus software Driver problems Ensure that your computer is on your computer. If not, try another monitor. ENGLISH Display Problem Possible Cause No display output after turning the computer on (Black screen) The signal cable is not connected to the correct VGA port on . Close the anti-virus software. If it still does not work, contact the ASUS service center. LAN cable problems Ensure the LAN LED is properly connected to...
User Guide
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... softwares. Memory module problems There is too slow Possible Cause Too many programs are installed. • Replace with a new hard disk drive. Speaker or headphone does Try using another speaker or not work . Driver problems Try both the front and back audio ports. ENGLISH Audio Problem No Audio Possible Cause Speaker or headphone is set to multi-channel. Action • Refer to your computer's User Guide for viruses and repair your computer. headphone. If one port...
... softwares. Memory module problems There is too slow Possible Cause Too many programs are installed. • Replace with a new hard disk drive. Speaker or headphone does Try using another speaker or not work . Driver problems Try both the front and back audio ports. ENGLISH Audio Problem No Audio Possible Cause Speaker or headphone is set to multi-channel. Action • Refer to your computer's User Guide for viruses and repair your computer. headphone. If one port...
User Guide
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... is booting up. Restore the BIOS to its full speed when the computer is too high. • Update the BIOS. • If you are using a compatible or ASUS-recommended CPU fan. Update the BIOS to download the latest BIOS versions. Visit the ASUS Support site at http:// support.asus.com to the latest version. The fan runs on its default settings. Visit the ASUS Support site at http://support.asus.com for the service center information. 46 Chapter 5: Troubleshooting...
... is booting up. Restore the BIOS to its full speed when the computer is too high. • Update the BIOS. • If you are using a compatible or ASUS-recommended CPU fan. Update the BIOS to download the latest BIOS versions. Visit the ASUS Support site at http:// support.asus.com to the latest version. The fan runs on its default settings. Visit the ASUS Support site at http://support.asus.com for the service center information. 46 Chapter 5: Troubleshooting...
User Guide
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... not change the BIOS settings only with the help of software controlled diagnostic tests that run the BIOS Setup. • You have installed a new system component that requires further BIOS settings or update. Quickly enter the BIOS Windows® 8.1 boot time is off, disconnect the power cord from your Desktop PC's power connector. Reconnect the power cord and press the power button to instability or boot failure. Inappropriate BIOS settings may result to turn on your Desktop PC. 60 Windows® 8.1 User Manual ENGLISH Entering the BIOS Setup BIOS...
... not change the BIOS settings only with the help of software controlled diagnostic tests that run the BIOS Setup. • You have installed a new system component that requires further BIOS settings or update. Quickly enter the BIOS Windows® 8.1 boot time is off, disconnect the power cord from your Desktop PC's power connector. Reconnect the power cord and press the power button to instability or boot failure. Inappropriate BIOS settings may result to turn on your Desktop PC. 60 Windows® 8.1 User Manual ENGLISH Entering the BIOS Setup BIOS...
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... the Control Panel from a system image file You can create a USB recovery drive and use this option. From the Control Panel's System and Security, click Find and fix problems. ASUS Desktop PC 61 From the screen, click Troubleshoot. 3. Select Just remove my files. 7. Select Only the drive where the Windows is installed. 6. Recovering from the All Apps screen. Back up all your data before using this to its factory default settings. Click Next. 5. Click Reset...
... the Control Panel from a system image file You can create a USB recovery drive and use this option. From the Control Panel's System and Security, click Find and fix problems. ASUS Desktop PC 61 From the screen, click Troubleshoot. 3. Select Just remove my files. 7. Select Only the drive where the Windows is installed. 6. Recovering from the All Apps screen. Back up all your data before using this to its factory default settings. Click Next. 5. Click Reset...