Service Guide
Page 1
All rights reserved. Service Source PowerBook G4 (15-inch FW800) 16 September 2003 © 2003 Apple Computer, Inc.
All rights reserved. Service Source PowerBook G4 (15-inch FW800) 16 September 2003 © 2003 Apple Computer, Inc.
Service Guide
Page 3
General Information Overview Some key features that distinguish this computer from earlier PowerBook models include: • New aluminum alloy enclosure • Built-in Bluetooth • Built-in FireWire 800 port • Supports USB 2.0 • Uses double-data rate (DDR) memory • Optional AirPort Extreme card • Optional fiber optic backlit keyboard with ambient light sensors • New battery pack General Information PowerBook G4 (15-inch FW800) Take Apart - 1
General Information Overview Some key features that distinguish this computer from earlier PowerBook models include: • New aluminum alloy enclosure • Built-in Bluetooth • Built-in FireWire 800 port • Supports USB 2.0 • Uses double-data rate (DDR) memory • Optional AirPort Extreme card • Optional fiber optic backlit keyboard with ambient light sensors • New battery pack General Information PowerBook G4 (15-inch FW800) Take Apart - 1
Service Guide
Page 4
... tabs, spread the tabs apart when installing memory cards. • The AirPort Extreme card is not compatible with this computer. PowerBook G4 (15-inch FW800) Take Apart General Information A hidden latch behind the optical drive felt must be disengaged with a tool before... Double-stick tape • Kapton® tape (922-1731) • Voltmeter (for troubleshooting) • Small low-power magnet (for troubleshooting) • Apple Pro keyboard and mouse (for the take apart procedures. • ESD wrist strap and mat • Soft cloth • #0 Phillips screwdriver (magnetized) ...
... tabs, spread the tabs apart when installing memory cards. • The AirPort Extreme card is not compatible with this computer. PowerBook G4 (15-inch FW800) Take Apart General Information A hidden latch behind the optical drive felt must be disengaged with a tool before... Double-stick tape • Kapton® tape (922-1731) • Voltmeter (for troubleshooting) • Small low-power magnet (for troubleshooting) • Apple Pro keyboard and mouse (for the take apart procedures. • ESD wrist strap and mat • Soft cloth • #0 Phillips screwdriver (magnetized) ...
Service Guide
Page 5
General Information PowerBook G4 (15-inch FW800) Take Apart - 3 Serial Number Location The serial number is located in the battery bay.
General Information PowerBook G4 (15-inch FW800) Take Apart - 3 Serial Number Location The serial number is located in the battery bay.
Service Guide
Page 6
..., matching the foot to the plug on Bottom Case Missing plug Matching Foot Not available for replacement Action Replace the bottom case, or send to Apple Repair Center. PowerBook G4 (15-inch FW800) Take Apart Foot
..., matching the foot to the plug on Bottom Case Missing plug Matching Foot Not available for replacement Action Replace the bottom case, or send to Apple Repair Center. PowerBook G4 (15-inch FW800) Take Apart Foot
Service Guide
Page 7
... is clean. When positioning the foot, make sure the textured plane of the soft rubber foot remains, remove it so that does not match. 3. Foot PowerBook G4 (15-inch FW800) Take Apart - 5 This ensures a balanced and level fitting. For additional information, refer to skin. Make sure the plug area on a clean, lint...
... is clean. When positioning the foot, make sure the textured plane of the soft rubber foot remains, remove it so that does not match. 3. Foot PowerBook G4 (15-inch FW800) Take Apart - 5 This ensures a balanced and level fitting. For additional information, refer to skin. Make sure the plug area on a clean, lint...
Service Guide
Page 8
... or mouth open and rinse thoroughly but gently with cold water. If spilled on clothing, flush with water only for at least 15 minutes. 9. PowerBook G4 (15-inch FW800) Take Apart Foot
... or mouth open and rinse thoroughly but gently with cold water. If spilled on clothing, flush with water only for at least 15 minutes. 9. PowerBook G4 (15-inch FW800) Take Apart Foot
Service Guide
Page 9
Battery PowerBook G4 (15-inch FW800) Take Apart - 7 Let the computer cool down before opening it to avoid damaging its internal components or causing injury. After you shut down the computer, the internal components can be very hot. Battery Tools This procedure requires the following tools: • Soft cloth • Coin Part Location Preliminary Steps Warning: Always shut down the computer before continuing.
Battery PowerBook G4 (15-inch FW800) Take Apart - 7 Let the computer cool down before opening it to avoid damaging its internal components or causing injury. After you shut down the computer, the internal components can be very hot. Battery Tools This procedure requires the following tools: • Soft cloth • Coin Part Location Preliminary Steps Warning: Always shut down the computer before continuing.
Service Guide
Page 10
Shut down on a soft cloth. 4. Disconnect the power cord and any other cables connected to cool down before performing this procedure. 1. Lift the battery out of the battery bay. 8 - Insert a coin in the battery lock slot and turn clockwise. The battery should raise up slightly. PowerBook G4 (15-inch FW800) Take Apart Battery Procedure Warning: If the computer has been recently operating, allow it one quarter turn it to the computer. 3. Place the computer face down the computer. 2.
Shut down on a soft cloth. 4. Disconnect the power cord and any other cables connected to cool down before performing this procedure. 1. Lift the battery out of the battery bay. 8 - Insert a coin in the battery lock slot and turn clockwise. The battery should raise up slightly. PowerBook G4 (15-inch FW800) Take Apart Battery Procedure Warning: If the computer has been recently operating, allow it one quarter turn it to the computer. 3. Place the computer face down the computer. 2.
Service Guide
Page 11
Memory Door and Memory Cards PowerBook G4 (15-inch FW800) Take Apart - 9 Memory Door and Memory Cards Tools This procedure requires the following tools: • Soft cloth • #0 Phillips screwdriver Part Location Preliminary Steps Before you begin, remove the battery.
Memory Door and Memory Cards PowerBook G4 (15-inch FW800) Take Apart - 9 Memory Door and Memory Cards Tools This procedure requires the following tools: • Soft cloth • #0 Phillips screwdriver Part Location Preliminary Steps Before you begin, remove the battery.
Service Guide
Page 12
Note: If only one memory card is installed, the factory installs it to cool down on a soft cloth. 2. Note: Memory must be removed from the top slot before performing this procedure. 1. Place the computer face down before removing from the memory door then remove the door. Remove the four screws from the bottom slot. 10 - PowerBook G4 (15-inch FW800) Take Apart Memory Door and Memory Cards Procedure Warning: If the computer has been recently operating, allow it in the bottom memory slot.
Note: If only one memory card is installed, the factory installs it to cool down on a soft cloth. 2. Note: Memory must be removed from the top slot before performing this procedure. 1. Place the computer face down before removing from the memory door then remove the door. Remove the four screws from the bottom slot. 10 - PowerBook G4 (15-inch FW800) Take Apart Memory Door and Memory Cards Procedure Warning: If the computer has been recently operating, allow it in the bottom memory slot.
Service Guide
Page 13
Memory Door and Memory Cards PowerBook G4 (15-inch FW800) Take Apart - 11 Pull the card straight back and out of the memory slot. To remove memory cards, carefully spread the two locking tabs for the slot (top or bottom) away from the card on both sides and allow the card to pop up slightly. 4. 3.
Memory Door and Memory Cards PowerBook G4 (15-inch FW800) Take Apart - 11 Pull the card straight back and out of the memory slot. To remove memory cards, carefully spread the two locking tabs for the slot (top or bottom) away from the card on both sides and allow the card to pop up slightly. 4. 3.
Service Guide
Page 14
Replacement Procedure Notes: • The top and bottom memory cards are inserted at different angles. • If installing two cards, install into the bottom slot, insert the card at a low angle behind the locking tabs of the top slot. 12 - To install a memory card into the bottom slot first. • Align the notch in the memory card with the tooth in the slot before inserting. 1. PowerBook G4 (15-inch FW800) Take Apart Memory Door and Memory Cards
Replacement Procedure Notes: • The top and bottom memory cards are inserted at different angles. • If installing two cards, install into the bottom slot, insert the card at a low angle behind the locking tabs of the top slot. 12 - To install a memory card into the bottom slot first. • Align the notch in the memory card with the tooth in the slot before inserting. 1. PowerBook G4 (15-inch FW800) Take Apart Memory Door and Memory Cards
Service Guide
Page 15
Memory Door and Memory Cards PowerBook G4 (15-inch FW800) Take Apart - 13 Slide the card forward to push it up enough to the lower slot. Note: If the back of the card, locking it is fully seated, raise it fully into place. Carefully spread the two locking tabs for the bottom slot away from the card on both sides of the card drops down until it into the slot. 3. Firmly push the card straight into the slot until the tabs click onto both sides while pushing the card straight down before it is fully and securely seated along its length. 2.
Memory Door and Memory Cards PowerBook G4 (15-inch FW800) Take Apart - 13 Slide the card forward to push it up enough to the lower slot. Note: If the back of the card, locking it is fully seated, raise it fully into place. Carefully spread the two locking tabs for the bottom slot away from the card on both sides of the card drops down until it into the slot. 3. Firmly push the card straight into the slot until the tabs click onto both sides while pushing the card straight down before it is fully and securely seated along its length. 2.
Service Guide
Page 16
Push the card in the top slot, follow the same procedures as the bottom slot except insert the card at a 30-degree angle, above the locking tabs. 5. 4. As with the bottom slot, spread the locking tabs for the top slot while pushing the card straight down until it locks into place. 14 - If installing a memory card in until it is firmly seated. 6. PowerBook G4 (15-inch FW800) Take Apart Memory Door and Memory Cards
Push the card in the top slot, follow the same procedures as the bottom slot except insert the card at a 30-degree angle, above the locking tabs. 5. 4. As with the bottom slot, spread the locking tabs for the top slot while pushing the card straight down until it locks into place. 14 - If installing a memory card in until it is firmly seated. 6. PowerBook G4 (15-inch FW800) Take Apart Memory Door and Memory Cards
Service Guide
Page 17
Replace the battery. 10. Install the memory door. 9. Use Apple System Profiler to verify that the memory is recognized. (Choose the menu bar Apple logo () > About This Mac, click More Info..., select the System Profile tab, open the Memory Overview.) Memory Door and Memory Cards PowerBook G4 (15-inch FW800) Take Apart - 15 7. Cards should be flat and secure on both sides. 8.
Replace the battery. 10. Install the memory door. 9. Use Apple System Profiler to verify that the memory is recognized. (Choose the menu bar Apple logo () > About This Mac, click More Info..., select the System Profile tab, open the Memory Overview.) Memory Door and Memory Cards PowerBook G4 (15-inch FW800) Take Apart - 15 7. Cards should be flat and secure on both sides. 8.
Service Guide
Page 18
PowerBook G4 (15-inch FW800) Take Apart AirPort Extreme Card AirPort Extreme Card Tools This procedure requires the following tools: • Black stick (or other nonconductive nylon or plastic flat-blade tool) Part Location Preliminary Steps Before you begin, remove the battery. 16 -
PowerBook G4 (15-inch FW800) Take Apart AirPort Extreme Card AirPort Extreme Card Tools This procedure requires the following tools: • Black stick (or other nonconductive nylon or plastic flat-blade tool) Part Location Preliminary Steps Before you begin, remove the battery. 16 -
Service Guide
Page 19
AirPort Extreme Card PowerBook G4 (15-inch FW800) Take Apart - 17 Use a black stick to open the AirPort Extreme Card door. 2. Procedure 1. Pull outward on the slot to pull out the card's clear plastic pull tab, tucked underneath.
AirPort Extreme Card PowerBook G4 (15-inch FW800) Take Apart - 17 Use a black stick to open the AirPort Extreme Card door. 2. Procedure 1. Pull outward on the slot to pull out the card's clear plastic pull tab, tucked underneath.
Service Guide
Page 20
Use the pull tab to pull out the card. 18 - 3. Gently disconnect the AirPort Extreme antenna cable. 4. PowerBook G4 (15-inch FW800) Take Apart AirPort Extreme Card
Use the pull tab to pull out the card. 18 - 3. Gently disconnect the AirPort Extreme antenna cable. 4. PowerBook G4 (15-inch FW800) Take Apart AirPort Extreme Card
Service Guide
Page 21
AirPort Extreme Card PowerBook G4 (15-inch FW800) Take Apart - 19 Slide the replacement AirPort Extreme Card into the slot until fully seated. Push the card into the slot, as shown. 6. 5.
AirPort Extreme Card PowerBook G4 (15-inch FW800) Take Apart - 19 Slide the replacement AirPort Extreme Card into the slot until fully seated. Push the card into the slot, as shown. 6. 5.