TravelMate 5330 and Extensa 5230/5630Z Quick Guide.
Page 5
... to the AcerSystem User Guide. If Adobe Reader is available in the model you purchased. For instructions on the screen to complete the installation. Follow the instructions on how to use your Acer notebook, we have designed a set of the series, but not necessarily in Portable Document Format (PDF) and comes preloaded on such subjects as the Application Manual will run the Adobe Reader setup program first. This...
... to the AcerSystem User Guide. If Adobe Reader is available in the model you purchased. For instructions on the screen to complete the installation. Follow the instructions on how to use your Acer notebook, we have designed a set of the series, but not necessarily in Portable Document Format (PDF) and comes preloaded on such subjects as the Application Manual will run the Adobe Reader setup program first. This...
TravelMate 5330 and Extensa 5230/5630Z Quick Guide.
Page 13
... drive* 5-in-1 card reader Two built-in Acer 3DSonic stereo speakers High-definition audio support MS-Sound compatible Built-in microphone Acer Video Conference, featuring: • Integrated Acer Crystal Eye webcam* • Optional Acer Xpress VoIP phone WLAN: Acer InviLink™ 802.11b/g WPAN: Bluetooth® 2.0+EDR LAN: Gigabit Ethernet, Wake-on-LAN ready Modem: 56K ITU V.92 Enhanced Acer DASP (Disk Anti-Shock Protection) Acer Bio-Protection fingerprint solution* BIOS user, supervisor, HDD passwords Kensington lock slot...
... drive* 5-in-1 card reader Two built-in Acer 3DSonic stereo speakers High-definition audio support MS-Sound compatible Built-in microphone Acer Video Conference, featuring: • Integrated Acer Crystal Eye webcam* • Optional Acer Xpress VoIP phone WLAN: Acer InviLink™ 802.11b/g WPAN: Bluetooth® 2.0+EDR LAN: Gigabit Ethernet, Wake-on-LAN ready Modem: 56K ITU V.92 Enhanced Acer DASP (Disk Anti-Shock Protection) Acer Bio-Protection fingerprint solution* BIOS user, supervisor, HDD passwords Kensington lock slot...
TravelMate 5330 and Extensa 5230/5630Z Service Guide
Page 7
... 40 Boot 44 Exit 45 BIOS Flash Utility 46 Remove HDD/BIOS Utility 47 Chapter 3 Machine Disassembly and Replacement 51 Disassembly Requirements 51 General Information 52 Pre-disassembly Instructions 52 Disassembly Process 52 External Module Disassembly Process 53 External Modules Disassembly Flowchart 53 Removing the Battery Pack 54 Removing the SD dummy card 55 Removing the PC and ExpressCard dummy cards 56 Removing the Lower Cover 57 Removing the DIMM 58 Removing the WLAN Board Modules 59 Removing the Hard Disk Drive Module 61 Removing the Optical Drive Module 62...
... 40 Boot 44 Exit 45 BIOS Flash Utility 46 Remove HDD/BIOS Utility 47 Chapter 3 Machine Disassembly and Replacement 51 Disassembly Requirements 51 General Information 52 Pre-disassembly Instructions 52 Disassembly Process 52 External Module Disassembly Process 53 External Modules Disassembly Flowchart 53 Removing the Battery Pack 54 Removing the SD dummy card 55 Removing the PC and ExpressCard dummy cards 56 Removing the Lower Cover 57 Removing the DIMM 58 Removing the WLAN Board Modules 59 Removing the Hard Disk Drive Module 61 Removing the Optical Drive Module 62...
TravelMate 5330 and Extensa 5230/5630Z Service Guide
Page 8
... Modem Board 85 Removing the USB Board Module 87 Removing the Main Board 88 LCD Module Disassembly Process 91 LCD Module Disassembly Flowchart 91 Removing the LCD Bezel 92 Removing the LCD module with the Brackets 94 Removing the FPC Cable 95 Removing the LCD Brackets 97 Removing the Antennas 98 Removing the Web Camera 99 Chapter 4 Troubleshooting 101 System Check Procedures 102 External Diskette Drive Check 102 External CD-ROM Drive Check 102 Keyboard or Auxiliary Input Device Check 102 Memory check 103 Power...
... Modem Board 85 Removing the USB Board Module 87 Removing the Main Board 88 LCD Module Disassembly Process 91 LCD Module Disassembly Flowchart 91 Removing the LCD Bezel 92 Removing the LCD module with the Brackets 94 Removing the FPC Cable 95 Removing the LCD Brackets 97 Removing the Antennas 98 Removing the Web Camera 99 Chapter 4 Troubleshooting 101 System Check Procedures 102 External Diskette Drive Check 102 External CD-ROM Drive Check 102 Keyboard or Auxiliary Input Device Check 102 Memory check 103 Power...
TravelMate 5330 and Extensa 5230/5630Z Service Guide
Page 20
...-launch buttons. The front panel indicators are application buttons. Indicates the computer's power status. Num Lock Caps Lock Power Battery Bluetooth (Manufacturing option) Wireless LAN (Manufacturing option) Lights up when Caps Lock is activated. Indicates the status of Bluetooth communication. To set to email and Internet programs, but can access the Launch Manager by users. Easy-Launch Buttons Located beside the keyboard are visible even when the computer cover is activated. Indicators The computer has several easy-to start the application. Lights up...
...-launch buttons. The front panel indicators are application buttons. Indicates the computer's power status. Num Lock Caps Lock Power Battery Bluetooth (Manufacturing option) Wireless LAN (Manufacturing option) Lights up when Caps Lock is activated. Indicates the status of Bluetooth communication. To set to email and Internet programs, but can access the Launch Manager by users. Easy-Launch Buttons Located beside the keyboard are visible even when the computer cover is activated. Indicators The computer has several easy-to start the application. Lights up...
TravelMate 5330 and Extensa 5230/5630Z Service Guide
Page 25
Switches display output between the display screen, external monitor (if connected) and both. Press any key to access most of the computer's controls like screen brightness, volume output and the BIOS utility. Increases the sound volume (only for certain models). Decreases the sound volume (only for certain models). Hotkey + + + + + + + + + < > + < > + < > + < > Icon Function Hotkey help Acer eSettings Acer ePower Management Sleep Display toggle Screen blank Touchpad toggle Speaker toggle Brightness up Brightness down Volume up Volume down Description ...
Switches display output between the display screen, external monitor (if connected) and both. Press any key to access most of the computer's controls like screen brightness, volume output and the BIOS utility. Increases the sound volume (only for certain models). Decreases the sound volume (only for certain models). Hotkey + + + + + + + + + < > + < > + < > + < > Icon Function Hotkey help Acer eSettings Acer ePower Management Sleep Display toggle Screen blank Touchpad toggle Speaker toggle Brightness up Brightness down Volume up Volume down Description ...
TravelMate 5330 and Extensa 5230/5630Z Service Guide
Page 30
... is conveniently integrated with Windows Explorer as a shell extension for quick data encryption/decryption and also supports on-the-fly file encryption for certain models) Acer eDataSecurity Management is the unique key that protects your files from being accessed by default. You will prompt you can use this password to create the Master Password. The Master Password may also be used to decrypt the file...
... is conveniently integrated with Windows Explorer as a shell extension for quick data encryption/decryption and also supports on-the-fly file encryption for certain models) Acer eDataSecurity Management is the unique key that protects your files from being accessed by default. You will prompt you can use this password to create the Master Password. The Master Password may also be used to decrypt the file...
TravelMate 5330 and Extensa 5230/5630Z Service Guide
Page 45
... enter setup. In this utility. To activate the BIOS Utility, press F2 during POST to enter multi-boot menu. Press during POST (when "Press to enter Setup" message is set the parameter to "enabled". Your computer is a hardware configuration program built into your computer's BIOS (Basic Input/ Output System). Press F2 to Chapter 4 Troubleshooting when problem arises. Information Phoenix SecureCore(tm) Setup Utility Main Security Boot Exit CPU Type: CPU Speed: IDE0 Model Name: IDE0 Serial Number...
... enter setup. In this utility. To activate the BIOS Utility, press F2 during POST to enter multi-boot menu. Press during POST (when "Press to enter Setup" message is set the parameter to "enabled". Your computer is a hardware configuration program built into your computer's BIOS (Basic Input/ Output System). Press F2 to Chapter 4 Troubleshooting when problem arises. Information Phoenix SecureCore(tm) Setup Utility Main Security Boot Exit CPU Type: CPU Speed: IDE0 Model Name: IDE0 Serial Number...
TravelMate 5330 and Extensa 5230/5630Z Service Guide
Page 47
... field shows the model name of HDD installed on primary IDE master. This field displays the serial number of the Optical device installed in software construction, standardized by the Open Software Foundation (OSF) as part of the system. Information Phoenix SecureCore(tm) Setup Utility Main Security Boot Exit CPU Type: CPU Speed: IDE0 Model Name: IDE0 Serial Number: ATAPI Model Name: System BIOS Version: VGA BIOS Version: KBC Version: Serial Number: Asset Tag Number: Product Name: Manufacturer...
... field shows the model name of HDD installed on primary IDE master. This field displays the serial number of the Optical device installed in software construction, standardized by the Open Software Foundation (OSF) as part of the system. Information Phoenix SecureCore(tm) Setup Utility Main Security Boot Exit CPU Type: CPU Speed: IDE0 Model Name: IDE0 Serial Number: ATAPI Model Name: System BIOS Version: VGA BIOS Version: KBC Version: Serial Number: Asset Tag Number: Product Name: Manufacturer...
TravelMate 5330 and Extensa 5230/5630Z Service Guide
Page 51
... notebook computer to your dealer to set , this password protects the BIOS Setup Utility from unauthorized access. The Set Supervisor Password box appears: 2. Retype the password in this screen. Chapter 2 45 Press e. Type a password in this group happened. The table below describes the parameters in the "Enter New Password" field. After setting the password, the computer sets the User Password parameter to highlight the Set Supervisor Password parameter and press the e key. Use the "w" and "y" keys...
... notebook computer to your dealer to set , this password protects the BIOS Setup Utility from unauthorized access. The Set Supervisor Password box appears: 2. Retype the password in this screen. Chapter 2 45 Press e. Type a password in this group happened. The table below describes the parameters in the "Enter New Password" field. After setting the password, the computer sets the User Password parameter to highlight the Set Supervisor Password parameter and press the e key. Use the "w" and "y" keys...
TravelMate 5330 and Extensa 5230/5630Z Service Guide
Page 52
... the Enter Current Password field and press e. 3. Type a password in the Enter New Password field. If desired, you have changed the settings, press u to save the changes and exit the BIOS Setup Utility. When you can enable the Password on boot parameter. 6. When you are done, press u to save the changes and exit the BIOS Setup Utility. Press e. The Set Password box appears: 2. Removing a Password Follow these steps: 1. Use the w and y keys to highlight the Set Supervisor Password...
... the Enter Current Password field and press e. 3. Type a password in the Enter New Password field. If desired, you have changed the settings, press u to save the changes and exit the BIOS Setup Utility. When you can enable the Password on boot parameter. 6. When you are done, press u to save the changes and exit the BIOS Setup Utility. Press e. The Set Password box appears: 2. Removing a Password Follow these steps: 1. Use the w and y keys to highlight the Set Supervisor Password...
TravelMate 5330 and Extensa 5230/5630Z Service Guide
Page 55
... this screen. Information Phoenix SecureCore(tm) Setup Utility Main Security Boot Exit Exit Saving Changes Exit Discarding Changes Load Setup Defaults Discard Changes Save Changes Item Specific Help Exit System Setup and save your changes to CMOS. Parameter Exit Saving Changes Exit Discarding Changes Load Setup Default Discard Changes Save Changes Description Exit System Setup and save your changes to CMOS. F1 Help Esc Exit Select Item -/+ Change Values F9 Setup Defaults Select Menu Enter Select Sub-Menu F10...
... this screen. Information Phoenix SecureCore(tm) Setup Utility Main Security Boot Exit Exit Saving Changes Exit Discarding Changes Load Setup Defaults Discard Changes Save Changes Item Specific Help Exit System Setup and save your changes to CMOS. Parameter Exit Saving Changes Exit Discarding Changes Load Setup Default Discard Changes Save Changes Description Exit System Setup and save your changes to CMOS. F1 Help Esc Exit Select Item -/+ Change Values F9 Setup Defaults Select Menu Enter Select Sub-Menu F10...
TravelMate 5330 and Extensa 5230/5630Z Service Guide
Page 57
Key in wrong HDD password for three time, "HDD password error code" would display on the screen. Select "2" 3. Chapter 2 51 q If you need to HDD user password. Choose one upper-case string q Reboot system and key in "0KJFN42" or "UVEIQ96" to solve HDD password locked problem, you key in "hdd_pw 15494 0" 2. Remove HDD/BIOS Utility This section provide you with removing HDD/BIOS method: Remove HDD Password: q If you can run HDD_PW.EXE 1. See the image below.
Key in wrong HDD password for three time, "HDD password error code" would display on the screen. Select "2" 3. Chapter 2 51 q If you need to HDD user password. Choose one upper-case string q Reboot system and key in "0KJFN42" or "UVEIQ96" to solve HDD password locked problem, you key in "hdd_pw 15494 0" 2. Remove HDD/BIOS Utility This section provide you with removing HDD/BIOS method: Remove HDD Password: q If you can run HDD_PW.EXE 1. See the image below.
TravelMate 5330 and Extensa 5230/5630Z Service Guide
Page 117
...message. "Load Default Settings" in BIOS Setup Utility. Thermal critical High In this situation BIOS will be shown before "Equipment Configuration Error") Memory Error at offset: nnnn System battery is specified. Hard disk drive System board see "Keyboard or Auxiliary Input Device Check" on page 102. Incorrect password is dead - Unlock key switch Monitor type does not match CMOS - Replace and run Setup System CMOS checksum bad - Error Message List Error Messages Failure Fixed Disk Stuck Key Keyboard error Keyboard Controller Failed Keyboard locked - Run Setup Shadow RAM Failed at...
...message. "Load Default Settings" in BIOS Setup Utility. Thermal critical High In this situation BIOS will be shown before "Equipment Configuration Error") Memory Error at offset: nnnn System battery is specified. Hard disk drive System board see "Keyboard or Auxiliary Input Device Check" on page 102. Incorrect password is dead - Unlock key switch Monitor type does not match CMOS - Replace and run Setup System CMOS checksum bad - Error Message List Error Messages Failure Fixed Disk Stuck Key Keyboard error Keyboard Controller Failed Keyboard locked - Run Setup Shadow RAM Failed at...
TravelMate 5330 and Extensa 5230/5630Z Service Guide
Page 121
... vectors POST device initialization Check ROM copyright notice Check video configuration against CMOS Initialize PCI bus and devices Initialize all video adapters in system QuietBoot start (optional) Shadow video BIOS ROM Display BIOS copyright notice Display CPU type and speed Initialize EISA board Test keyboard Set key click if enabled Test for unexpected interrupts Initialize POST display service Display prompt "Press F2 to enter SETUP" Disable CPU cache Test RAM between 512 and 640 KB Test extended memory Test extended memory address lines...
... vectors POST device initialization Check ROM copyright notice Check video configuration against CMOS Initialize PCI bus and devices Initialize all video adapters in system QuietBoot start (optional) Shadow video BIOS ROM Display BIOS copyright notice Display CPU type and speed Initialize EISA board Test keyboard Set key click if enabled Test for unexpected interrupts Initialize POST display service Display prompt "Press F2 to enter SETUP" Disable CPU cache Test RAM between 512 and 640 KB Test extended memory Test extended memory address lines...
TravelMate 5330 and Extensa 5230/5630Z Service Guide
Page 122
... and install external RS232 ports Configure non-MCD IDE controllers Detect and install external parallel ports Initialize PC-compatible PnP ISA devices Re-initialize onboard I/O ports Configure Motherboard Configurable Devices (optional) Initialize BIOS Area Enable Non-Maskable Interrupts (NMIs) Initialize Extended BIOS Data Area Test and initialize PS/2 mouse Initialize floppy controller Determine number of day Check key lock Initialize Typematic rate Erase F2 prompt Scan for F2 key stroke Enter SETUP Clear Boot flag Check for option ROMs. One...
... and install external RS232 ports Configure non-MCD IDE controllers Detect and install external parallel ports Initialize PC-compatible PnP ISA devices Re-initialize onboard I/O ports Configure Motherboard Configurable Devices (optional) Initialize BIOS Area Enable Non-Maskable Interrupts (NMIs) Initialize Extended BIOS Data Area Test and initialize PS/2 mouse Initialize floppy controller Determine number of day Check key lock Initialize Typematic rate Erase F2 prompt Scan for F2 key stroke Enter SETUP Clear Boot flag Check for option ROMs. One...
TravelMate 5330 and Extensa 5230/5630Z Service Guide
Page 125
... cable LCD inverter LCD System board LCD inverter ID LCD inverter LCD cable LCD System board Indicator-Related Symptoms Symptom / Error Indicator incorrectly remains off or on . See "Power System Check" on page 103. Battery pack Power adapter Hard drive & battery connection board System board Power source (battery pack and power adapter). Battery pack Power adapter Hard drive & battery connection board System board Chapter 4 119 Index of Symptom-to execute "Load Setup Default Settings", then reboot system. Reconnect the LCD connectors. Action in Sequence Enter BIOS Utility...
... cable LCD inverter LCD System board LCD inverter ID LCD inverter LCD cable LCD System board Indicator-Related Symptoms Symptom / Error Indicator incorrectly remains off or on . See "Power System Check" on page 103. Battery pack Power adapter Hard drive & battery connection board System board Power source (battery pack and power adapter). Battery pack Power adapter Hard drive & battery connection board System board Chapter 4 119 Index of Symptom-to execute "Load Setup Default Settings", then reboot system. Reconnect the LCD connectors. Action in Sequence Enter BIOS Utility...
TravelMate 5330 and Extensa 5230/5630Z Service Guide
Page 126
... if the computer enters hibernation mode. Enter BIOS Setup Utility to Disk (S4)" on page 103. Action in Sequence PCMCIA slot assembly System board PCMCIA slot assembly Memory-Related Symptoms Symptom / Error Action in Sequence The system will not enter hibernation See "Save to execute "Load Default Settings, then reboot system. LCD cover switch System board 120 Chapter 4 Battery can't be charged Action in Sequence Power source (battery pack and power adapter). Keyboard (if control is damaged. See...
... if the computer enters hibernation mode. Enter BIOS Setup Utility to Disk (S4)" on page 103. Action in Sequence PCMCIA slot assembly System board PCMCIA slot assembly Memory-Related Symptoms Symptom / Error Action in Sequence The system will not enter hibernation See "Save to execute "Load Default Settings, then reboot system. LCD cover switch System board 120 Chapter 4 Battery can't be charged Action in Sequence Power source (battery pack and power adapter). Keyboard (if control is damaged. See...
TravelMate 5330 and Extensa 5230/5630Z Service Guide
Page 127
... Default Settings", then reboot system. Printer driver Printer cable Printer System Board Ensure the "Serial Port" in Sequence Enter BIOS Setup Utility to Enabled. Keyboard System board Chapter 4 121 The system doesn't resume from hibernation mode. System hangs intermittently. Battery pack System board Reconnect hard disk/CD-ROM drives. Onboard Devices Configuration Run printer self-test. Action in Windows doesn't go higher than 90%. Hard disk connection board Hard disk drive System board See "Save to Disk (S4)" on page 34. Press Fn+F5, LCD...
... Default Settings", then reboot system. Printer driver Printer cable Printer System Board Ensure the "Serial Port" in Sequence Enter BIOS Setup Utility to Enabled. Keyboard System board Chapter 4 121 The system doesn't resume from hibernation mode. System hangs intermittently. Battery pack System board Reconnect hard disk/CD-ROM drives. Onboard Devices Configuration Run printer self-test. Action in Windows doesn't go higher than 90%. Hard disk connection board Hard disk drive System board See "Save to Disk (S4)" on page 34. Press Fn+F5, LCD...
TravelMate 5330 and Extensa 5230/5630Z Service Guide
Page 146
Microsoft® Windows® Vista Environment Test CRT Port Test CRT Monitor LCD Monitor Item Projector USB Port Test USB Keyboard/Mouse USB Speaker/Joystick USB Storage Drive USB Camera USB HUB and Others USB Printer/Scanner USB Flash Drive USB ODD 1394 Camera Access Point 802.11a Access Point 802.11g Access Point 802.11n Bluetooth Device 140 Specification Acer 211c 21", ViewSonic G220F, ViewSonic PF790 19" Acer FP751 17" TFT LCD, Acer AL1521, Acer AL1721, ViewSonic VD201b, Westinghouse W37G, HP LP2065, HP S9500...
Microsoft® Windows® Vista Environment Test CRT Port Test CRT Monitor LCD Monitor Item Projector USB Port Test USB Keyboard/Mouse USB Speaker/Joystick USB Storage Drive USB Camera USB HUB and Others USB Printer/Scanner USB Flash Drive USB ODD 1394 Camera Access Point 802.11a Access Point 802.11g Access Point 802.11n Bluetooth Device 140 Specification Acer 211c 21", ViewSonic G220F, ViewSonic PF790 19" Acer FP751 17" TFT LCD, Acer AL1521, Acer AL1721, ViewSonic VD201b, Westinghouse W37G, HP LP2065, HP S9500...
