Owner's Manual
Page 152
... to service your vehicle to perform all dealers are receiving, follow these steps: 1. Away from home If you own a Ford or Mercury vehicle and are away from home when your vehicle needs service, or if you may need more help you. If your selling/servicing ...Drive P.O. Certain warranty repairs require special training though, so not all warranty repairs. Contact your Sales Representative or Service Advisor at your inquiry or concern remains unresolved, contact the Sales Manager or Service Manager at the dealership level, please contact the Ford Customer Relationship Center. ...
... to service your vehicle to perform all dealers are receiving, follow these steps: 1. Away from home If you own a Ford or Mercury vehicle and are away from home when your vehicle needs service, or if you may need more help you. If your selling/servicing ...Drive P.O. Certain warranty repairs require special training though, so not all warranty repairs. Contact your Sales Representative or Service Advisor at your inquiry or concern remains unresolved, contact the Sales Manager or Service Manager at the dealership level, please contact the Ford Customer Relationship Center. ...
Owner's Manual
Page 155
... Concerns are eligible for review, except those involving: • a non-Ford product • a non-Ford dealership • sales disputes between customer and dealer except those associated with warranty repairs or concerns with the vehicle's performance as designed • a request... modify procedures and/or to state law. Unresolved warranty repair concerns or vehicle performance concerns as on Ford and Lincoln Mercury cars and Ford and Lincoln Mercury light trucks which are within the terms of the vehicle. Customer Assistance The Dispute Settlement Board may differ according to ...
... Concerns are eligible for review, except those involving: • a non-Ford product • a non-Ford dealership • sales disputes between customer and dealer except those associated with warranty repairs or concerns with the vehicle's performance as designed • a request... modify procedures and/or to state law. Unresolved warranty repair concerns or vehicle performance concerns as on Ford and Lincoln Mercury cars and Ford and Lincoln Mercury light trucks which are within the terms of the vehicle. Customer Assistance The Dispute Settlement Board may differ according to ...
Scheduled Maintenance Guide 3rd Printing
Page 1
...Vehicle Identification Number (VIN): Owner Name: Address: Your satisfaction is our #1 goal. If the inquiry or concern remains unresolved, contact the Sales Manager or Service Manager at the dealership level, please contact the Ford Customer Assistance Center. Telephone: (313) 594-4857 Fax: (313)... Worldwide Direct Market Operations Attention: Owner Relations 1555 Fairlane Drive, Fairlane Business Park #3 Allen Park, MI 48101 U.S.A. Contact your Sales Representative or Service Advisor at your vehicle, we suggest you follow these steps: 1. If you have questions or concerns about your selling...
...Vehicle Identification Number (VIN): Owner Name: Address: Your satisfaction is our #1 goal. If the inquiry or concern remains unresolved, contact the Sales Manager or Service Manager at the dealership level, please contact the Ford Customer Assistance Center. Telephone: (313) 594-4857 Fax: (313)... Worldwide Direct Market Operations Attention: Owner Relations 1555 Fairlane Drive, Fairlane Business Park #3 Allen Park, MI 48101 U.S.A. Contact your Sales Representative or Service Advisor at your vehicle, we suggest you follow these steps: 1. If you have questions or concerns about your selling...
Warranty Guide 5th Printing
Page 1
... Telephone: 971-4-3326084 Fax: 971-4-3327299 E-Mail: [email protected] P.O. If the inquiry or concern remains unresolved, contact the Sales Manager or Service Manager at the dealership level, please contact the Ford Customer Relationship Center. In the United States: Ford Motor Company... Customer Relationship Center 16800 Executive Plaza Drive P.O. If you follow these steps: 1. Contact your Sales Representative or Service Advisor at your vehicle, we suggest you have questions or concerns with your selling/servicing dealership. 2. Box 6248 Dearborn...
... Telephone: 971-4-3326084 Fax: 971-4-3327299 E-Mail: [email protected] P.O. If the inquiry or concern remains unresolved, contact the Sales Manager or Service Manager at the dealership level, please contact the Ford Customer Relationship Center. In the United States: Ford Motor Company... Customer Relationship Center 16800 Executive Plaza Drive P.O. If you follow these steps: 1. Contact your Sales Representative or Service Advisor at your vehicle, we suggest you have questions or concerns with your selling/servicing dealership. 2. Box 6248 Dearborn...
Warranty Guide 5th Printing
Page 7
...Warranties described in the United States or U.S Federalized Territories, and it was originally purchased through the Ford Worldwide Direct Marketing Operations Military Sales Program; During the Bumper to Bumper Warranty period, dealers may offer a special adjustment program to a U.S. Please have warranty coverage...for Bumper to save the paid by Ford Motor Company or one of the vehicle. Your Ford or Lincoln Mercury dealership, or Ford or Lincoln Mercury Auto Care Service Center, has factory-trained technicians who can perform the required maintenance using genuine Ford parts. ...
...Warranties described in the United States or U.S Federalized Territories, and it was originally purchased through the Ford Worldwide Direct Marketing Operations Military Sales Program; During the Bumper to Bumper Warranty period, dealers may offer a special adjustment program to a U.S. Please have warranty coverage...for Bumper to save the paid by Ford Motor Company or one of the vehicle. Your Ford or Lincoln Mercury dealership, or Ford or Lincoln Mercury Auto Care Service Center, has factory-trained technicians who can perform the required maintenance using genuine Ford parts. ...
Warranty Guide 5th Printing
Page 19
This coverage is in addition to owners of vehicles certified for sale in California, (your vehicle for sale in California. ***Diesel engine vehicles are covered for sale in California or conforms to California regulations) and registered in California, Maine, Massachusetts, New York or Vermont. There are four warranties: • Short-Term Defects ...
This coverage is in addition to owners of vehicles certified for sale in California, (your vehicle for sale in California. ***Diesel engine vehicles are covered for sale in California or conforms to California regulations) and registered in California, Maine, Massachusetts, New York or Vermont. There are four warranties: • Short-Term Defects ...
Warranty Guide 5th Printing
Page 20
...will repair your vehicle. For 7 years or 70,000 miles (whichever first occurs): If an emissions-related part listed on your 2002-model vehicle. EXPLANATION OF CALIFORNIA EMISSIONS WARRANTIES Your Warranty Rights and Obligations (Applicable if your vehicle is defective, the part will be ... the State's stringent anti-smog standards. In California, new motor vehicles must warrant the emission control system on your vehicle for sale in California and registered in California, Maine, Massachusetts, New York or Vermont.) The California Air Resources Board and Ford Motor Company...
...will repair your vehicle. For 7 years or 70,000 miles (whichever first occurs): If an emissions-related part listed on your 2002-model vehicle. EXPLANATION OF CALIFORNIA EMISSIONS WARRANTIES Your Warranty Rights and Obligations (Applicable if your vehicle is defective, the part will be ... the State's stringent anti-smog standards. In California, new motor vehicles must warrant the emission control system on your vehicle for sale in California and registered in California, Maine, Massachusetts, New York or Vermont.) The California Air Resources Board and Ford Motor Company...