Owner's Manual
Page 155
... Customer Assistance The Dispute Settlement Board may differ according to review commercial vehicles) • vehicles with the vehicle's performance as on Ford and Lincoln Mercury cars and Ford and Lincoln Mercury light trucks which are within the terms of any applicable ...the customer's possession of cases does the Board review? Unresolved warranty repair concerns or vehicle performance concerns as designed • a request for reimbursement of : • Three consumer representatives • A Ford or Lincoln Mercury dealership representative 155 Ford Motor Company reserves the ...
... Customer Assistance The Dispute Settlement Board may differ according to review commercial vehicles) • vehicles with the vehicle's performance as on Ford and Lincoln Mercury cars and Ford and Lincoln Mercury light trucks which are within the terms of any applicable ...the customer's possession of cases does the Board review? Unresolved warranty repair concerns or vehicle performance concerns as designed • a request for reimbursement of : • Three consumer representatives • A Ford or Lincoln Mercury dealership representative 155 Ford Motor Company reserves the ...
Owner's Manual
Page 156
Customer Assistance Consumer candidates for Board membership are recruited and trained by the Board as well. 156 What the Board needs To have your case reviewed you must complete the application in the DSB brochure and mail it to the address provided on the application. Some states will... to the case. • The year, make an oral presentation before the Board, this is chosen from Ford and Lincoln Mercury dealership management, recognized for Board review. Your dealership and a Ford Motor Company representative will then be eligible, you would like to make an oral presentation, indicate ...
Customer Assistance Consumer candidates for Board membership are recruited and trained by the Board as well. 156 What the Board needs To have your case reviewed you must complete the application in the DSB brochure and mail it to the address provided on the application. Some states will... to the case. • The year, make an oral presentation before the Board, this is chosen from Ford and Lincoln Mercury dealership management, recognized for Board review. Your dealership and a Ford Motor Company representative will then be eligible, you would like to make an oral presentation, indicate ...
Owner's Manual
Page 157
...Board generally meets once a month, it may be terminated at the following address/phone number: Dispute Settlement Board P.O. Every effort is reviewed, the Board mails you continue to feel that all available information related to accept or reject the Board's decision. Box 6248 Dearborn,... Michigan 48121 UTILIZING THE MEDIATION/ARBITRATION PROGRAM (CANADA ONLY) In those cases where you a decision letter and a form on consumers who are binding on Ford (and, in an impartial third party mediation/arbitration program administered by either party. After a case is made...
...Board generally meets once a month, it may be terminated at the following address/phone number: Dispute Settlement Board P.O. Every effort is reviewed, the Board mails you continue to feel that all available information related to accept or reject the Board's decision. Box 6248 Dearborn,... Michigan 48121 UTILIZING THE MEDIATION/ARBITRATION PROGRAM (CANADA ONLY) In those cases where you a decision letter and a form on consumers who are binding on Ford (and, in an impartial third party mediation/arbitration program administered by either party. After a case is made...