Owner's Manual
Page 3
... information Part numbers Refill capacities Lubricant specifications 161 167 170 172 175 182 198 199 200 Accessories Index 204 207 All rights reserved. Copyright © 2002 Ford Motor Company 3 Table of Contents Customer Assistance Reporting safety defects (U.S.
... information Part numbers Refill capacities Lubricant specifications 161 167 170 172 175 182 198 199 200 Accessories Index 204 207 All rights reserved. Copyright © 2002 Ford Motor Company 3 Table of Contents Customer Assistance Reporting safety defects (U.S.
Owner's Manual
Page 46
... AIR FILTER Your vehicle is equipped with an air filter that removes pollen and road dust from particle deposits For more information, or to customers: • Improves the customer's driving comfort by reducing particle concentration • Improves the interior compartment cleanliness • Protects the climate control components from outside air before 10...
... AIR FILTER Your vehicle is equipped with an air filter that removes pollen and road dust from particle deposits For more information, or to customers: • Improves the customer's driving comfort by reducing particle concentration • Improves the interior compartment cleanliness • Protects the climate control components from outside air before 10...
Owner's Manual
Page 134
...in the Owner Information Guide in your wallet for quick reference. Ford or Mercury vehicle customers who require roadside assistance, call 1-800-665-2006. 134 In Canada, the...New Vehicle Limited Warranty period of the nearest Ford Motor Company dealership (one tow per disablement). Canadian customers refer to you if you have a vehicle concern, Ford Motor Company offers a complimentary roadside assistance ...) of three years or 60,000 km (36,000 miles), whichever occurs first on Ford and Mercury vehicles, and four years or 80,000 km (50,000 miles) on Lincoln vehicles. In the...
...in the Owner Information Guide in your wallet for quick reference. Ford or Mercury vehicle customers who require roadside assistance, call 1-800-665-2006. 134 In Canada, the...New Vehicle Limited Warranty period of the nearest Ford Motor Company dealership (one tow per disablement). Canadian customers refer to you if you have a vehicle concern, Ford Motor Company offers a complimentary roadside assistance ...) of three years or 60,000 km (36,000 miles), whichever occurs first on Ford and Mercury vehicles, and four years or 80,000 km (50,000 miles) on Lincoln vehicles. In the...
Owner's Manual
Page 135
... the hazard flashers. • Depress control again to turn the flashers off switch may purchase extended coverage prior to your Ford or Lincoln Mercury dealer. Ford or Mercury vehicles customers call 1-800-521-4140. The hazard flashers can be operated when the ignition is off. • The hazard lights control is a device intended...
... the hazard flashers. • Depress control again to turn the flashers off switch may purchase extended coverage prior to your Ford or Lincoln Mercury dealer. Ford or Mercury vehicles customers call 1-800-521-4140. The hazard flashers can be operated when the ignition is off. • The hazard lights control is a device intended...
Owner's Manual
Page 152
... authorized dealership to help you , then contact the Customer Relationship Center. If a particular dealership cannot assist you . However, you need to another dealer. Certain warranty repairs require special training though, so not all dealers are away from home If you own a Ford or Mercury vehicle and are authorized to another Ford Motor...
... authorized dealership to help you , then contact the Customer Relationship Center. If a particular dealership cannot assist you . However, you need to another dealer. Certain warranty repairs require special training though, so not all dealers are away from home If you own a Ford or Mercury vehicle and are authorized to another Ford Motor...
Owner's Manual
Page 153
....ca If you own a Lincoln vehicle and are away from home when your vehicle needs service, or if you service your Ford or Lincoln Mercury vehicle, please have a complaint involving a warranty dispute, you may wish to help you must directly notify Ford in some states. 153 Box ...Plaza Drive P.O. Box 6248 Dearborn, Michigan 48121 1-800-521-4140 (TDD for the hearing impaired: 1-800-232-5952) www.ford.com In Canada: Customer Relationship Centre Ford Motor Company of Canada, Limited P.O. Ford is located • The year and make of vehicle purchase • The current odometer reading...
....ca If you own a Lincoln vehicle and are away from home when your vehicle needs service, or if you service your Ford or Lincoln Mercury vehicle, please have a complaint involving a warranty dispute, you may wish to help you must directly notify Ford in some states. 153 Box ...Plaza Drive P.O. Box 6248 Dearborn, Michigan 48121 1-800-521-4140 (TDD for the hearing impaired: 1-800-232-5952) www.ford.com In Canada: Customer Relationship Centre Ford Motor Company of Canada, Limited P.O. Ford is located • The year and make of vehicle purchase • The current odometer reading...
Owner's Manual
Page 154
...the Magnuson-Moss Warranty Act or state replacement or repurchase laws. If you may purchase Ford ESP from any participating Ford and Lincoln Mercury and Ford of Canada dealer. Since this information is : • an independent, third-party arbitration program for complete details about ...Ford of Canada (in various time, distance and deductible combinations which can get more than 5,000 participating Ford or Lincoln Mercury and Ford of Canada dealers. Customer Assistance In the United States, a warranty dispute must be tailored to fit your vehicle, you did not take advantage of...
...the Magnuson-Moss Warranty Act or state replacement or repurchase laws. If you may purchase Ford ESP from any participating Ford and Lincoln Mercury and Ford of Canada dealer. Since this information is : • an independent, third-party arbitration program for complete details about ...Ford of Canada (in various time, distance and deductible combinations which can get more than 5,000 participating Ford or Lincoln Mercury and Ford of Canada dealers. Customer Assistance In the United States, a warranty dispute must be tailored to fit your vehicle, you did not take advantage of...
Owner's Manual
Page 155
... not used primarily for family, personal or household purposes (except in states where the Dispute Settlement Board is dependent upon the customer's possession of your application and, in all states. For example, see the unique brochures for review if the New Vehicle... and without incurring obligations per applicable state law. What kinds of : • Three consumer representatives • A Ford or Lincoln Mercury dealership representative 155 Ford Motor Company reserves the right to change eligibility limitations, modify procedures and/or to review commercial vehicles) •...
... not used primarily for family, personal or household purposes (except in states where the Dispute Settlement Board is dependent upon the customer's possession of your application and, in all states. For example, see the unique brochures for review if the New Vehicle... and without incurring obligations per applicable state law. What kinds of : • Three consumer representatives • A Ford or Lincoln Mercury dealership representative 155 Ford Motor Company reserves the right to change eligibility limitations, modify procedures and/or to review commercial vehicles) •...
Owner's Manual
Page 156
... action you will decide the case whether or not an oral presentation is chosen from Ford and Lincoln Mercury dealership management, recognized for Board membership are recruited and trained by an independent consulting firm. Customer Assistance Consumer candidates for their business leadership qualities. Your dealership and a Ford Motor Company representative will then...
... action you will decide the case whether or not an oral presentation is chosen from Ford and Lincoln Mercury dealership management, recognized for Board membership are recruited and trained by an independent consulting firm. Customer Assistance Consumer candidates for their business leadership qualities. Your dealership and a Ford Motor Company representative will then...
Owner's Manual
Page 157
... of Canada participates in some cases. Box 5120 Southfield, MI 48086-5120 1-800-428-3718 You may also contact the North American Customer Relationship Center at 1-800-392-3673 (Ford), TDD for the Board to consider some cases, on the dealer) but not on which...for the hearing impaired: 1-800-232-5952 or by writing to the Center at the following address: Ford Motor Company Customer Relationship Center 16800 Executive Plaza Drive P.O. Customer Assistance Making a decision Board members review all requested information is reviewed, the Board mails you a decision letter and a...
... of Canada participates in some cases. Box 5120 Southfield, MI 48086-5120 1-800-428-3718 You may also contact the North American Customer Relationship Center at 1-800-392-3673 (Ford), TDD for the Board to consider some cases, on the dealer) but not on which...for the hearing impaired: 1-800-232-5952 or by writing to the Center at the following address: Ford Motor Company Customer Relationship Center 16800 Executive Plaza Drive P.O. Customer Assistance Making a decision Board members review all requested information is reviewed, the Board mails you a decision letter and a...
Owner's Manual
Page 158
... knocking or serious engine damage. If you are fast, fair, and final; Ford Motor Company/Ford of your vehicle, contact a district or owner relations/customer relationship office. Customer Assistance The CAMVAP program is a straight-forward and relatively speedy alternative to resolve a disagreement when all territories and provinces. For more information, without proper...
... knocking or serious engine damage. If you are fast, fair, and final; Ford Motor Company/Ford of your vehicle, contact a district or owner relations/customer relationship office. Customer Assistance The CAMVAP program is a straight-forward and relatively speedy alternative to resolve a disagreement when all territories and provinces. For more information, without proper...
Owner's Manual
Page 159
... or payable by writing to the nearest Ford affiliate office. or Canada, register your dealer or by the consumer (less a reasonable allowance for consumer use). Customer Assistance If you are in this portfolio, contact Helm, Incorporated at: HELM, INCORPORATED P.O. If the dealership employees cannot help you, they can be purchased by...
... or payable by writing to the nearest Ford affiliate office. or Canada, register your dealer or by the consumer (less a reasonable allowance for consumer use). Customer Assistance If you are in this portfolio, contact Helm, Incorporated at: HELM, INCORPORATED P.O. If the dealership employees cannot help you, they can be purchased by...
Owner's Manual
Page 160
... manufacturer of the need for the repair of Transportation Washington, D.C. 20590 You can also obtain other information about motor vehicle safety from the Hotline. 160 Customer Assistance 1. ONLY) If you believe that a safety defect exists in individual problems between you, your vehicle has a defect which could cause a crash or could cause...
... manufacturer of the need for the repair of Transportation Washington, D.C. 20590 You can also obtain other information about motor vehicle safety from the Hotline. 160 Customer Assistance 1. ONLY) If you believe that a safety defect exists in individual problems between you, your vehicle has a defect which could cause a crash or could cause...
Owner's Manual
Page 166
... CARE PRODUCTS Your Ford, Lincoln or Mercury dealer has many quality products available to clean your vehicle. they are custom designed to fulfill your vehicle frequently. These quality products have been specifically engineered to complement the style and ...appearance of your vehicle and protect its finishes. For best results, use the following products or products of equivalent quality: Motorcraft Custom Clearcoat Polish (ZC-8-A) Ford Custom Vinyl Protectant* (not available in Canada) (F2AZ-19530-A) Motorcraft Vinyl Cleaner (Canada only) (CXC-93) Motorcraft Vinyl Conditioner (...
... CARE PRODUCTS Your Ford, Lincoln or Mercury dealer has many quality products available to clean your vehicle. they are custom designed to fulfill your vehicle frequently. These quality products have been specifically engineered to complement the style and ...appearance of your vehicle and protect its finishes. For best results, use the following products or products of equivalent quality: Motorcraft Custom Clearcoat Polish (ZC-8-A) Ford Custom Vinyl Protectant* (not available in Canada) (F2AZ-19530-A) Motorcraft Vinyl Cleaner (Canada only) (CXC-93) Motorcraft Vinyl Conditioner (...
Owner's Manual
Page 184
The customer warranty may result in a collision, which your vehicle was not designed to remove the cap from the fuel filler pipe. 4. Repairs to the fuel tank ...
The customer warranty may result in a collision, which your vehicle was not designed to remove the cap from the fuel filler pipe. 4. Repairs to the fuel tank ...
Owner's Manual
Page 204
... genuine Ford accessories are available for your vehicle through your new vehicle and installed by the defective accessory. they are available for all accessories are custom designed to fulfill your vehicle. These quality accessories have been specifically engineered to complement the style and aerodynamic appearance of Canada dealer. This means that...
... genuine Ford accessories are available for your vehicle through your new vehicle and installed by the defective accessory. they are available for all accessories are custom designed to fulfill your vehicle. These quality accessories have been specifically engineered to complement the style and aerodynamic appearance of Canada dealer. This means that...
Owner's Manual
Page 208
... ...152 Ordering additional owner's literature ...159 The Dispute Settlement Board ...154 208 Utilizing the Mediation/Arbitration Program ...157 D Daytime running lamps (see Speed control) ...61 Customer Assistance ...134 Ford accessories for your vehicle engine compartment ...162 instrument panel ...164 interior ...164-165 plastic parts ...163 washing ...161 waxing ...161 wheels ...162...
... ...152 Ordering additional owner's literature ...159 The Dispute Settlement Board ...154 208 Utilizing the Mediation/Arbitration Program ...157 D Daytime running lamps (see Speed control) ...61 Customer Assistance ...134 Ford accessories for your vehicle engine compartment ...162 instrument panel ...164 interior ...164-165 plastic parts ...163 washing ...161 waxing ...161 wheels ...162...
Scheduled Maintenance Guide 3rd Printing
Page 1
... we suggest you have questions or concerns about your Sales Representative or Service Advisor at the dealership level, please contact the Ford Customer Assistance Center. If the inquiry or concern remains unresolved, contact the Sales Manager or Service Manager at the dealership. 3. Box ...6248 Dearborn, Michigan 48126 1-800-392-3673 (FORD) TDD for the hearing impaired: 1-800-232-5952 In Canada, contact: Customer Assistance Center Ford Motor Company of Canada, Limited P.O. General Owner's Information General Owner's Information Vehicle Identification Number (VIN): Owner Name: Address...
... we suggest you have questions or concerns about your Sales Representative or Service Advisor at the dealership level, please contact the Ford Customer Assistance Center. If the inquiry or concern remains unresolved, contact the Sales Manager or Service Manager at the dealership. 3. Box ...6248 Dearborn, Michigan 48126 1-800-392-3673 (FORD) TDD for the hearing impaired: 1-800-232-5952 In Canada, contact: Customer Assistance Center Ford Motor Company of Canada, Limited P.O. General Owner's Information General Owner's Information Vehicle Identification Number (VIN): Owner Name: Address...
Scheduled Maintenance Guide 3rd Printing
Page 9
You'll also find important warranty information, customer assistance, technical expertise, frequently asked questions and much more about the importance of routine and dealer-performed maintenance on the Web To learn more . Additional Information Available on your vehicle, please visit the Ford Customer Service website. The website location is presented at the web site. 9 Normal Schedule Normal Schedule The following section contains the "Normal Schedule". This schedule is at: www.ford.com/ Then go to the service pick at specific mileage intervals with exceptions noted.
You'll also find important warranty information, customer assistance, technical expertise, frequently asked questions and much more about the importance of routine and dealer-performed maintenance on the Web To learn more . Additional Information Available on your vehicle, please visit the Ford Customer Service website. The website location is presented at the web site. 9 Normal Schedule Normal Schedule The following section contains the "Normal Schedule". This schedule is at: www.ford.com/ Then go to the service pick at specific mileage intervals with exceptions noted.
Warranty Guide 5th Printing
Page 1
...) 782-5959 Fax: (787) 781-8975 E-mail: [email protected] In Middle East & North Africa: Ford Middle East & North Africa Customer Relationship Center API World Tower 17th Floor Sheikh Zayed Road Dubai, United Arab Emirates Telephone: 971-4-3326084 Fax: 971-4-3327299 E-Mail: [email protected] If the inquiry or concern cannot be resolved at the dealership. 3. In the United States: Ford Motor Company Customer Relationship Center 16800 Executive Plaza Drive P.O. P.O. Your satisfaction is our #1 goal. If you have questions or concerns with your selling/servicing dealership...
...) 782-5959 Fax: (787) 781-8975 E-mail: [email protected] In Middle East & North Africa: Ford Middle East & North Africa Customer Relationship Center API World Tower 17th Floor Sheikh Zayed Road Dubai, United Arab Emirates Telephone: 971-4-3326084 Fax: 971-4-3327299 E-Mail: [email protected] If the inquiry or concern cannot be resolved at the dealership. 3. In the United States: Ford Motor Company Customer Relationship Center 16800 Executive Plaza Drive P.O. P.O. Your satisfaction is our #1 goal. If you have questions or concerns with your selling/servicing dealership...