Warranty Guide 5th Printing
Page 30
...process for resolving disputes. This dispute handling procedure is important to Ford Motor Company and to the Board if you may not be available in the Dispute Settlement Board, an informal, cost-free alternative process for resolving warranty disputes. HOW DOES THE BOARD WORK? ...Dispute Settlement Board may be submitted to the Dispute Settlement Board before pursuing replacement or repurchase remedies provided by following the three-step procedure outlined on the front page of a Ford Motor Company vehicle in achieving satisfaction by certain state laws. Your satisfaction is...
...process for resolving disputes. This dispute handling procedure is important to Ford Motor Company and to the Board if you may not be available in the Dispute Settlement Board, an informal, cost-free alternative process for resolving warranty disputes. HOW DOES THE BOARD WORK? ...Dispute Settlement Board may be submitted to the Dispute Settlement Board before pursuing replacement or repurchase remedies provided by following the three-step procedure outlined on the front page of a Ford Motor Company vehicle in achieving satisfaction by certain state laws. Your satisfaction is...