Ricoh Aficio MP C3500 Support Question
Ricoh Aficio MP C3500 Support Question
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Question posted by bart4GWE on March 25th, 2014
When Trying To Scan I Get Authentication With The Destination Failed
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Current Answers
Answer #1: Posted by waelsaidani1 on March 25th, 2014 8:50 AM
waelsaidani1
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May 12th, 2013 Points: 19,501,797
Member since:
May 12th, 2013 Points: 19,501,797
Related Ricoh Aficio MP C3500 Manual Pages
Network Guide - Page 113
...
community access type is unavailable: Same account name be because the authentication password is not set, and only the encryption account is not installed...: encryption is unavail- Specify the
host IPv6 address for the TRAP destination.
The same community name already exists. Message
Problem and solutions
Access ...failed.Make sure that appear in the machine's system log.
Facsimile Reference - Page 16
chine status. When user authentication is set to
Immediate Transmission. Press to switch the type of a
destination.
7. Allows you to search for a desti-
... in the Document Server.
3. When "Internet Fax Settings" is set scan settings
and original feed types.
4. Displays the name, facsimile number of the destination, and the size of free
memory space.
11. Allows you can ...
Facsimile Reference - Page 30
...User Tools mode, the machine
cannot scan an original.
If the optional extra G3 interface unit is attempted up to destination A is used efficiently.
To check...fails after four redials, the machine cancels the transmission and prints a Communication Result Report or Communication Failure Report. If you specify a broadcast to destinations A and B, and then specify a broadcast to destinations...
Facsimile Reference - Page 107
... G3 interface unit, Internet Fax and IP-Fax.
C Dial. The machine immediately dials the destination. On Hook Dial
On Hook Dial
The On Hook Dial function allows you want to cancel this...speaker.
If you to dial while listening to Specify Destinations".
97 If you require.
B Press [On Hook]. A Place the original, and then select the scan settings you make a mistake, press [On Hook]...
Facsimile Reference - Page 109
... select the scan settings you hear a high-pitched tone, press the {Start} key to send your fax document. You will hear a dial tone.
C Dial. The machine immediately dials the destination.
After transmission.... When the line is connected and you make a mistake, replace the handset, and then try again from the Address Book, see "Using the Address Book to facsimile mode). If you ...
Facsimile Reference - Page 111
... sender information.
A Place the original, and then select the scan settings you enable the Stamp Sender Name, the registered sender's name (user name) appears on the receiver's sheet, lists, and report. To search for destination using "Address Book Management" in "System Settings".
❒ If user authentication is set , the user logged in the...
Facsimile Reference - Page 185
... of [Change TX / Info], which the machine failed to be printed as a report cannot be selected as the destination appears as "p", depending on the screen or printed ...Files in Memory
After you have pressed the {Start} key (after scanning originals), you press [Check / Stop Transmission File], no files are cases when a destination may not be checked or edited. ❒ There are being stored ...
General Settings Guide - Page 7
... 213
Authentication Information 214...Destination ...225 IP-Fax Destination 231
v Box Settings ...172 Programming/Changing Personal Boxes 172 Deleting Personal Boxes 175 Programming/Changing Information Boxes 176 Deleting Information Boxes 179 Programming/Changing Transfer Boxes 180 Deleting Transfer Boxes 183 Printing the Box List 184
5. Scanner Features
General Settings 199 Scan...
General Settings Guide - Page 90
... sending scan files by email using the scanner or fax function.
• Name
• Server Name
• Search Base
• Port Number
• Use Secure Connection (SSL)
• Authentication
•...], documents are deleted after a specified period of days from 1 to find up e-mail destinations in the LDAP server Address Book directly. For other items, check your environment and make...
Scanner Reference - Page 59
...test.
❒ Even if the connection test was successful, the machine may fail to transfer the file if you change the protocol after entering the path ...authentication is performed to check whether the specified shared folder exists.
Reference
p.59 "Registering the Path to the Selected Destination in the Address Book". Specifying Scan to Folder Destinations
F Depending on the destination...
Scanner Reference - Page 61
... the server name field. A Press [Manual Entry].
D Enter a server name. Specifying Scan to Folder Destinations
Note
❒ If authentication is not enough free hard disk space.
❒ You can register the path to transfer...
You can be displayed.
2
❒ The machine may fail to the destination in the Address Book"
Sending Files to an FTP Server
This section explains how to specify...
Scanner Reference - Page 66
...name will be "user.context".
❒ The machine may fail to transfer the file if you do not have write privileges
2
for logging on to the Selected Destination in the Ad-
Enter a user name and password for the...Folders
❒ If the selected NDS tree or NetWare server requires authentication, a login screen appears. Sending Scan Files to the destination in the machine's address book.
Troubleshooting - Page 29
... then store again with access privileges will be displayed and you are scanned using
2
available due to delete, contact the person who created the file. the privileges to lowed to do not have tried to delete files without access privileges. Authentication has failed.
When printing under the copier or printer function, press the {Energy...
Troubleshooting - Page 42
...authentication has failed. Make settings correctly for the user name and the password for Admin or Web Image Monitor.
Max.:
The number of search results has exceeded the maximum number of destinations... this document.
Try the operation once more.
message is Wait until the message disappears.
A network error has occurred and connection has failed.
No. network...
Troubleshooting - Page 43
...e-mail screen. Do
sending by e-mail and played on the Scan to Folder screen.
3
you want to Fold-
Contact the administrator. password.
nation(s)?
Authentication is wrong.
some destinations for
destination for sending by e- Cannot find the specified path.
The sender has not been specified.
Try the operation once more. If the message is not correct...
Troubleshooting - Page 60
....
The entered pass- USB has a problem.
on again.
Contact the administrator. use this function is inserted
Turn the main power
when the machine was again. Authentication has failed.
• The login user name • Check your service representative. thentication. If the message appears again,
board. unit was not inserted IEEE 802.11b...
Troubleshooting - Page 76
...'s control panel. For information about how to the message.
LDAP server authentication has failed.
tion.
Updating the des- Try again?
The user name and pass- Specified cleared when the destina- curred. Try the operation once more .
Check the settings. sender's name was updated. destination(s) or tion list in the delivery sender's name has server was...
Troubleshooting - Page 77
... sending by e- To select
some destinations mail, press [Select] for e-mail, Scan to
ceeded the max. tination(s)?
69
Max.:
able number.
er, press [Select] for LDAP server search. Reduce the number of standby files.Try again after changing the search
5
of • Place the original correctly. original size. Exceeded max.
number of files...
Troubleshooting - Page 79
...-
with the destination has failed.
To check the current status, press [Scanned Files Status].
• A password of [Max.
Send e-mail after the preset interval.
E-mail Size] in the destination hard disk. E-mail Size].
• Set [Divide & Send E-mail] to check for the destination folder are correct. Size)].
fails again, contact the administrator. Try the operation once...
Troubleshooting - Page 80
... code for destination is unavailable. See "Registering a Protection Code", General Settings Guide. Exceeded max. Make sure the maximum number of file to ing to store the scanned pages as a new file.
The entered login user name or login password is unable to authenticate.
Check the login user name and login password. Please try again...
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