Ricoh Aficio MP C2051 Support Question
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Question posted by tinapearson10 on August 2nd, 2012
When Trying To Scan I Get Authentication With The Destination Failed. Help
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Answer #1: Posted by freginold on August 3rd, 2012 4:49 AM
This is more than likely caused by the incorrect password being entered in the address book (or no password). If you're scanning to a network folder, go into the address book where the destination is stored, and under the Authentication tab, make sure that the correct username and password (if you're scanning to a folder on your computer, this will be your username and password) are entered.
If you're scanning to email, make sure that in the address book for this entry, the correct username and password are entered, and also make sure in User Tools > System Settings > File Transfer that SMTP Authentication is checked (if it's necessary).
If you're scanning to email, make sure that in the address book for this entry, the correct username and password are entered, and also make sure in User Tools > System Settings > File Transfer that SMTP Authentication is checked (if it's necessary).
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