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Canon PIXMA MX922 Support Question

Canon PIXMA MX922 Support Question

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Question posted by oledee1965 on May 22nd, 2016

Canon Pixma Mx922 User Manual Troubleshooting The Screen Says 2700 Time Out Er

the screen says 2700 time out error has occurred support code 2700

Current Answers

Answer #1: Posted by Odin on May 22nd, 2016 4:41 PM
This answer was accepted by the poster of the original question.
Odin

Member since:
April 10th, 2010

Points: 41,236,710
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Canon, at http://www.canon-europe.com/support/consumer_products/product_ranges/printers/pixma/, offers the following. The quoted portion is in boldface:

This error occurred due to one of the following reasons -
  • An error occurred while copying.
  • The document is still in the ADF.
  • An error occurred while scanning and the document is still in the ADF.

Resolution

  1. When copying, press the [OK] button to dismiss the error, and try to copy again.
  2. If the document is still in the ADF, press the [OK] button to feed out the document.
  3. When scanning, press the [Stop] button to cancel, and then try scanning again.

If the above solution has not resolved your error, please contact your nearest Canon authorised service facility.

NOTE: If professional service is needed, you may of course use any service facility you like. For a referral to one authorized by Canon, phone 800-652-2666.


Hope this is useful. Please don't forget to click the Accept This Answer button if you do accept it. My aim is to provide reliable helpful answers, not just a lot of them. See https://www.helpowl.com/profile/Odin.

Related Canon PIXMA MX922 Manual Pages

User Manual - Page 16

... If the unit name and unit fax/telephone number are registered, they are printed with the coded speed dial. Unit name D. Date and time of Reports and Lists When sending faxes in Advanced FAX settings under Device user settings. Page number Note You can select the date print format from three formats: YYYY...
User Manual - Page 19

...button to select User information settings, then...time, then press the OK button. Precede single digits with a zero. Use the button to register the user information. Registering User Information This section describes the procedure to select FAX settings, then press the OK button. 6. The screen to the Fax standby screen. The menu screen is turned on the User information settings screen...
User Manual - Page 64

... it again with administrator privilege. 1. Uninstalling Speed Dial Utility Follow the procedure below to restart your computer. Select Canon Speed Dial Utility from the program list, then click Uninstall. If the User Account Control screen appears, click Continue. • In Windows XP: 1. Click Yes when the confirmation message appears. When the message prompting...
User Manual - Page 74

... errors occurs,...screen in the machine's memory. However, if any of the fax will be printed. When the error... is resolved, the fax stored in the machine's memory is printed automatically. • The amount of the faxes deleted from the machine's memory (MEMORY CLEAR REPORT) will be stored in Auto print settings under FAX settings, the received faxes are deleted. The next time...
User Manual - Page 97

...supported depending on the country or region of the Document in Auto print settings under FAX settings, the machine prints ACTIVITY REPORT for coded...; You can print ACTIVITY REPORT manually. For details on the procedure to...USER'S DATA LIST Lists the current settings of the fax/ telephone number or the current settings. This list may not be printed only when a transmission error occurred...
User Manual - Page 98

... the following report or list manually. • ACTIVITY REPORT • Telephone number list (CODED SPEED DIAL TELEPHONE NO. Auto print settings • If an error occurs when you receive a fax, the error number is printed on RX REPORT (there are some errors for which the cause is also printed). LIST) • USER'S DATA LIST • MEMORY LIST...
User Manual - Page 99

...NO. LIST. • When you select Group dial, the confirmation screen is jammed in black & white. The document is displayed. You ...is full. Number is also printed if it takes time to ON. Transmission has been canceled because the machine... fax, the error number is busy. Errors When You Send a Fax If an error occurs when you select Yes, the machine prints CODED SPEED DIAL TELEPHONE...
User Manual - Page 100

... is also printed). Errors When You Receive a Fax If an error occurs when you receive a fax, the error number is full. No. #003 #005 #037 #046 #099 Cause Action It takes too long to resend the fax. Delete contents in memory, then ask the sender to receive a page. When receiving a fax manually, the machine could...
User Manual - Page 114

... a support code is displayed in the computer screen. • If displayed, check the message, then resolve the error. Check 7: Does a printer error occur? Note... the power cord, the list of the Online manual. Important Confirm that all faxes stored in Advanced FAX... power failure is being received into machine's memory. Troubleshooting Problems Sending Faxes (Fax Driver) Check 1: Is ...
Troubleshooting Guide - Page 1

MX920 series Online Manual Troubleshooting English
Troubleshooting Guide - Page 2

Troubleshooting The Machine Cannot Be Powered On Printing Does Not Start Paper Does Not Feed Properly/"No Paper" Error Occurs Print Results Not Satisfactory Ink Is Not Ejected Paper Jams If an Error Occurs Problems Sending Faxes Problems Receiving Faxes Cannot Print on the Disc Label Search Each Function Problems with Network Communication Problems with Printing...
Troubleshooting Guide - Page 19

... is jammed, a troubleshooting message is displayed automatically. Note You can confirm the actions against errors with Support Codes on your computer or on how to remove the jammed paper, refer to Search Take the appropriate action described in the message. • When a Support Code and a message are displayed on the computer screen: • When a Support Code and a message are...
Troubleshooting Guide - Page 20

...with Support Codes, refer to Support Code List. Click Here to resolve errors without Support Codes, see A Message Is Displayed. If an Error Occurs When an error occurs in the message. Take the appropriate action described in printing such as the machine is out of paper or paper is jammed, a troubleshooting message is displayed on the computer screen or the LCD. • When a Support Code...
Troubleshooting Guide - Page 61

... is jammed, a troubleshooting message is displayed automatically. Take the appropriate action described in the message. • When a Support Code and a message are displayed on the computer screen: • When a Support Code and a message are displayed on the LCD: For details on the LCD by searching a Support Code. Note You can confirm the actions against errors with Support Codes on your...
Troubleshooting Guide - Page 139

Log into a user account with administrator privilege. 1. Uninstalling IJ Network Tool Follow the procedure below to restart your computer. Select Canon IJ Network Tool ...Programs. 2. When the message prompting you cannot change the network settings over network. If the User Account Control screen appears, click Continue. • In Windows XP: 1. However, you to restart your ...
Troubleshooting Guide - Page 141

..., a troubleshooting message is displayed on the computer screen or the LCD. • When a Support Code and a message are displayed on the computer screen: • When a Support Code and a message are displayed on the LCD: For details on how to resolve errors with Support Codes on your computer or on how to Support Code List. Note You can confirm the actions against errors with Support Codes...
Troubleshooting Guide - Page 145

...correctly the last time. Note A Support Code (error number) is displayed on the computer, see below. • Error Regarding Automatic Duplex Printing Is Displayed • Error Regarding the Power Cord Being Unplugged Is Displayed • Writing Error/Output Error/Communication Error • Other Error Messages • The Inkjet Printer/Scanner/Fax Extended Survey Program Screen Is Displayed...
Troubleshooting Guide - Page 147

...Manager on your computer as "CNBJNP_xxxxxxxxxx". If the User Account Control screen is a problem with a USB cable, check ...screen instructions to resolve the error. Follow the procedure below . Follow the on your computer with the printer using a relay device such as you are installed correctly. Uninstall the MP Drivers following port(s). If the USB Printing Support Properties screen...
Troubleshooting Guide - Page 150

...Support Code (error number) on the Disc Label for disc label printing. Support Code List For the errors indicated on the Disc Label for disc label printing. Load paper in the cassette, and select Continue* in use" "No paper" "Paper Error" "Paper jam" "Printer... of selecting Continue on the device. Support Code List An ink tank that may occur when printing directly from the computer or...
Troubleshooting Guide - Page 153

... the LCD and the computer screen when an error occurs. "Support Code" means the error number and appears with an error message. Support Code List The support code appears on the LCD and the Computer Screen • 1000 to 1ZZZ 1001 1002 1007 1008 1200 1300 1304 1310 1311 1312 1401 1403 1405 1410 1411 1413 1414 1600 1660 1680 1683 ...

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