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Canon PIXMA MX922 Support Question

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Question posted by Keady6 on November 13th, 2014

Cannon Mx922 Will Not Operate. Support Code Is C000 .

Error message is cancel printing turn device off and turn back on and if problem persists contact service center.

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Answer #1: Posted by Odin on November 13th, 2014 5:18 PM

This answer was accepted by the poster of the original question.

Odin

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Following are the explanation and resolution as provided by Canon:

A service error has occurred.

Resolution:

Turn off the printer.

Disconnect the power cable.

Open the printer cover.

Check for any orange protective tape or white polystyrene and remove if necessary.

Check that there are no foreign objects in the printer (such as a paper clip) and remove if necessary.

Close the cover.

Reconnect and turn on.

If the above solution has not resolved your error, please contact your nearest Canon authorised service facility....

You can of course use any repair service you like. For one authorized by Canon, you can phone 800-828-4040.

Hope this is useful. Please don't forget to click the Accept This Answer button if you do accept it. My aim is to provide reliable helpful answers, not just a lot of them. See https://www.helpowl.com/profile/Odin.

Related Canon PIXMA MX922 Manual Pages

User Manual - Page 98

...printed). For details on the error number, see Errors When You Send a Fax. Press the FAX button. Select Print reports/lists, then press the OK button. 6. Confirms whether the transmission to select Coded speed dial or Group dial, then press the OK button. When the machine is turned... be supported depending on the country or region of the lost . The Fax standby screen is printed by ...

User Manual - Page 99

... the operation. Transmission has been canceled because the machine could not detect the dial tone. Resend the document in memory, then send a fax again. Resend it takes time to a lower setting, then resend it. If you select Yes, the machine prints CODED SPEED DIAL TELEPHONE NO. The machine prints GROUP DIAL TELEPHONE NO. When the error...

User Manual - Page 114

...all lamps on the operation panel are lit), reconnect it, then press the ON button to turn off the power (no support code is displayed, see "A Message Is Displayed" for your...Support Code List" for your model from Home of the faxes deleted from the machine's memory will be printed after turning the machine on. Sending a FAX (Fax Driver) Note For details on the LCD. Troubleshooting Problems...

Troubleshooting Guide - Page 16

... machine. Mobile phone print settings Confirm by using the operation panel on the machine. Note When printing from a mobile phone. • Check 3: If the problem is not satisfactory due to the table in Online Photo Album Confirm by using the printer driver. Printing Photos in Check 1. PictBridge print settings Confirm by using the operation panel on the machine...

Troubleshooting Guide - Page 18

... film is exposed, as in (A). Support Code List • Check 2: Is the orange tape or protective film remaining? Ink Is Not Ejected • Check 1: Has the ink run out? Contact the service center. Refer to When Printing Becomes Faint or Colors Are Incorrect for the Nozzle Check Pattern printing, Print Head Cleaning, and Print Head Deep Cleaning. • If...

Troubleshooting Guide - Page 19

... confirm the actions against errors with Support Codes on your computer or on how to remove the jammed paper, refer to Search Click Here to Support Code List (When Paper Is Jammed). Paper Jams When paper is jammed, a troubleshooting message is displayed automatically. Take the appropriate action described in the message. • When a Support Code and a message are displayed on...

Troubleshooting Guide - Page 20

If an Error Occurs When an error occurs in the message. Take the appropriate action described in printing such as the machine is out of paper or paper is jammed, a troubleshooting message is displayed on the computer screen or the LCD. • When a Support Code and a message are displayed on the computer screen: • When a Support Code and a message are displayed on...

Troubleshooting Guide - Page 22

... the ADF. Advanced FAX settings Loading Originals • Check 10: Does a printer error occur? When the error message without the support code is displayed, refer to the telephone line jack. Reconnect the telephone line cable to A Message Is Displayed. You can check the information for an error. If the telephone line or connection is displayed on TX start...

Troubleshooting Guide - Page 49

... the computer are correct. Make sure that the computer can communicate with the printer and the access point over the wireless LAN. • Check 12: Make sure that Enable bidirectional support is selected in the DVD/CD-ROM drive on , a message may appear warning that the firewall of your model. If the firewall...

Troubleshooting Guide - Page 61

Note You can confirm the actions against errors with Support Codes on your computer or on how to remove the jammed paper, refer to Search Take the appropriate action described in the message. • When a Support Code and a message are displayed on the computer screen: • When a Support Code and a message are displayed on the LCD: For details on the LCD...

Troubleshooting Guide - Page 69

..., if you do with your machine. Setting Items Confirm by using the operation panel on the machine. Mobile phone print settings Confirm by using the printer driver. You cannot change the print quality setting when printing from a PictBridge compliant device. Copying Photos Confirm by using the operation panel on the machine. See also the sections below: Cannot...

Troubleshooting Guide - Page 88

... Nozzle Check Pattern is not printed correctly: Check to resolve the error. Contact the service center. Make sure that all of the protective film is peeled off the machine and perform another Print Head Deep Cleaning after performing the Print Head Deep Cleaning twice: If Print Head Deep Cleaning does not resolve the problem, the print head may be damaged...

Troubleshooting Guide - Page 93

Error Message Appears and the ScanGear (Scanner Driver) Screen Does Not Appear Check 1: Make sure that your scanner or printer on the application's menu. Check 5: Make ... 6: Select your scanner or printer is installed. Check 7: Make sure that MP Drivers is turned on. Check 8: Exit ScanGear if it from applications not supporting TWAIN. Note The operation may differ depending on the ...

Troubleshooting Guide - Page 113

... • Check 10: Does a printer error occur? Basic Connection If the telephone line is connected correctly, there is poor, reducing the transmission start speed in the ADF. Contact your telephone line. Check the recipient's fax/telephone number, correct the fax/telephone number registered to Support Code List. When the error message without the support code is displayed, refer to...

Troubleshooting Guide - Page 125

... the document cover, follow the Support Code (error number) displayed in the error message to the position for replacing. • Check 4: Has the machine been printing continuously for a long period? Note Opening the document cover and the ink cover while printing moves the print head holder to the right. While any lamp on the operation panel is initializing. For...

Troubleshooting Guide - Page 132

...Check the Support Code on your computer. Make sure that Printing (HCRP) on the Services sheet is checked. Make sure that Printing (HCRP) on the Services sheet is checked. Click the icon of the printer for printing via Bluetooth communication. 3. Authenticate the printer as a Bluetooth device from the Bluetooth device while another print job through the USB port is being printed out...

Troubleshooting Guide - Page 145

... Error/Communication Error • Other Error Messages • The Inkjet Printer/Scanner/Fax Extended Survey Program Screen Is Displayed A Message Is Displayed on a computer is printable from the USB flash drive. Load the same size of supported types are displayed on Created with on errors with Support Codes, refer to the PDF files, they cannot be read by this case, print...

Troubleshooting Guide - Page 150

... ink absorber is not installed. Support Code List • The ink tank is nearly full. Install an appropriate ink tank. The error messages and operations may have run out. For other troubles on the Disc Label for disc label printing. Error Message on the PictBridge Compliant Device "Printer in use" "No paper" "Paper Error" "Paper jam" "Printer cover open it and select...

Troubleshooting Guide - Page 151

.... Plug the machine back in the machine's memory are deleted. Important If you disconnect the power plug, all the faxes stored in and turn the machine back on the ink tank is not resolved, contact the service center. Turn off .) Replace the ink tank. "Hardware Error" "Printer error" Support Code List The ink tank cannot be recognized. (The lamp on .

Troubleshooting Guide - Page 154