Xerox M20I - WorkCentre B/W Laser Support and Manuals
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Xerox Copier M20i, We Put New Toner In And It Still Says 'toner Empty'
We have replaced both the toner and the drum and we still get the message "toner empty" and it won't...
We have replaced both the toner and the drum and we still get the message "toner empty" and it won't...
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Popular Xerox M20I Manual Pages
User Guide - Page 194
... poll code. poll. If the
Unit). Enter the correct poll code. problem still persists, please call for the line to "Toner
installed. Memory Full
The memory is full
Either delete unnecessary documents, retransmit after machine is not Install the toner cartridge. several redial attempts.
Cartridge" on . Page 11-12
Xerox CopyCentre C20, WorkCentre M20 and WorkCentre M20i User Guide You...
User Guide - Page 196
... a new package.
If the problem still persists, clean the Drum Cartridge. Follow the suggested solutions until the problem is power to lighten the image. Copying Problems
CONDITION
SUGGESTED SOLUTION
The LCD does not turn on
Check that the product is plugged into an electrical receptacle and ensure that copy paper is present when using the Document Feeder and...
System Administration Guide - Page 7
... Installing Flash PostScript Fonts 11-31 Obtaining Assistance 11-32
Maintenance using ControlCentre 11-33 Upgrading Firmware 11-34 Downloading PCL Fonts and Macros 11-35 Downloading PostScript Fonts 11-36
Enabling or Disabling Auxiliary Access 11-37
12 Problem Solving 12-1
Introduction 12-1
Problem Solving Procedure 12-2 Scan to Email 12-3
13 Glossary 13-1
Xerox WorkCentre M20i System...
System Administration Guide - Page 45
... configure the WorkCentre M20i, refer to the Internet Services chapter for instructions.
1
¾ Ensure that the Basic TCP/IP settings have been configured (see "Network Communication Setup" on the NetWare network. ¾ Xerox CentreWare DP Setup
This procedure is displayed and
press [Enter].
¾ If the System Admin Tools have been passcode protected, type in the password and press...
System Administration Guide - Page 47
NetWare
CentreWare DP Setup
Ensure that the Xerox CentreWare DP is installed on the WorkCentre M20i so the setup selections will take effect.
4
¾ Install the print driver for installation instructions. For more detailed instructions on setting up a network, access the electronic, context-sensitive Help from all Network Services and Admin Services screens and dialogue boxes.
1 ¾ ...
System Administration Guide - Page 101
Test Print
To ensure the device has been installed on every workstation that will be sending jobs to the device.
5
¾ Repeat the test for trouble-shooting procedures.
If the test print fails, refer to take effect.
11
¾ Continue with Test Print.
Xerox WorkCentre M20i System Administration Guide
Page 7-13 NOTE: Click the [Undo] button to...
System Administration Guide - Page 109
... to take effect.
8
¾ Using the procedure located in the Xerox CentreWare documentation, install the driver for trouble-shooting procedures. If the test print fails, refer to the Problem Solving chapter for the workstation.
9 ¾ Continue with Test Print. Xerox WorkCentre M20i System Administration Guide
Page 7-21
Perform the following steps:
1 ¾ Open a document on...
System Administration Guide - Page 111
... the driver is now complete. Network Installation Using Internet Services
6
¾ Select the [Status] tab and then select [Reset Network Controller] to enable the selections to the Problem Solving chapter for all workstations that will be submitted from a client workstation. If the test print fails, refer to take effect.
7 ¾ Continue with Test Print. Xerox WorkCentre M20i...
System Administration Guide - Page 113
....168.100.100
4
¾ Verify that files can be submitted from the workstation to the WorkCentre M20i and that they print. Xerox WorkCentre M20i System Administration Guide
Page 7-25 Network Installation Using Internet Services
Test Print
To ensure Internet Services has been setup correctly a test print should be sent from a client workstation. Select [Job Submission] and complete displayed...
System Administration Guide - Page 115
Network Installation Using Internet Services
Test Print
To ensure Internet Services has been setup correctly a test print should be sent from a client workstation.
If the test print fails, refer to the Problem Solving chapter for the WorkCentre M20i select [Services].
At the CentreWare Internet Services homepage for trouble-shooting procedures.
Xerox WorkCentre M20i System ...
System Administration Guide - Page 144
... IP Address -
The WorkCentre M20i will display search results for common names are limited to "Email Setup using CentreWare Internet Services the only setting that can return a search query "And" as defined by the LDAP server and not the WorkCentre M20i. Scan to Email
LDAP Directory Setup (Internal Address Book)
This section describes how to support LDAP services. see page 9-19...
System Administration Guide - Page 167
... fails, refer to the Problem Solving chapter for full details of sending Faxes.
1
¾ Place a document in the Document Feeder, or on the Document Glass.
2 ¾ Select the [Fax] key and set any features required.
3 ¾ Follow the instructions on the Document Glass, you want to scan the original. Xerox WorkCentre M20i System Administration Guide
Page 10-11
System Administration Guide - Page 193
....
When the toner is empty. When a drum warning occurs.
NOTE: Click the [Undo] button to take effect.
When the drum needs replacing.
5
¾ Enter the [Email Address] of alert you want notified.
These are:
When a paper jam is detected. To set alert notifications, perform these instructions to an Email alert notification to be sent for the WorkCentre M20i, select the...
System Administration Guide - Page 209
... sent to accept SMTP mail. Device prints an Email Error report after an attempt is made to send an Email job.
• Check that the Email server settings configured on the device are configured to Email
Problem
Corrective Action
Email does not arrive at destination address.
NOTE: The order of the entry and then manually scroll the list for SMTP.
System Administration Guide - Page 216
...Xerox WorkCentre M20i System Administration Guide Counters Checking 11-26
trolCentre 11-35
Email Setup 9-23
Downloading PostScript Fonts using ControlCentre Enabling 7-5
11-36
Enabling Internet Services 9-20, 10-8
Drum Cleaning 11-18
Ethernet Configuration 7-7
Drum Replacement 11-17
Fax General Setup 10-9
Fax Phone Book Setup 10-10
E
General Settings 11-27
Email Forwarding 9-27 Email...
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