Maintenance Manual
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... following parts: Chapter 1 Hardware Overview describes the T PORTÉGÉ R500. The manual is divided into the following : Handling the LCD module Board layout Pin assignments Keyboard scan/character codes Key layout Wiring diagrams BIOS rewrite procedures EC/KBC rewrite procedures Reliability iv...
... following parts: Chapter 1 Hardware Overview describes the T PORTÉGÉ R500. The manual is divided into the following : Handling the LCD module Board layout Pin assignments Keyboard scan/character codes Key layout Wiring diagrams BIOS rewrite procedures EC/KBC rewrite procedures Reliability iv...
Maintenance Manual
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... 3.28 Wireless LAN Test Program on DUT PC(Intel-made 3-67 3.29 LAN/Modem/Bluetooth/IEEE1394 Test Program 3-75 3.30 Sound Test program 3-82 3.31 BIOS SETUP ...3-83 PORTÉGÉ R400 Maintenance Manual (960-623))[CONFIDENTIAL] vii
... 3.28 Wireless LAN Test Program on DUT PC(Intel-made 3-67 3.29 LAN/Modem/Bluetooth/IEEE1394 Test Program 3-75 3.30 Sound Test program 3-82 3.31 BIOS SETUP ...3-83 PORTÉGÉ R400 Maintenance Manual (960-623))[CONFIDENTIAL] vii
Maintenance Manual
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Appendices Appendix A Handling the LCD Module A-1 Appendix B Board Layout B-1 Appendix C Pin Assignments C-1 Appendix D Keyboard Scan/Character Codes D-1 Appendix E Key Layout...E-1 Appendix F Wiring Diagrams F-1 Appendix G BIOS rewrite Procedures G-1 Appendix H EC/KBC rewrite Procedures H-1 Appendix I Reliability...I-1 PORTÉGÉ R400 Maintenance Manual (960-623))[CONFIDENTIAL] ix
Appendices Appendix A Handling the LCD Module A-1 Appendix B Board Layout B-1 Appendix C Pin Assignments C-1 Appendix D Keyboard Scan/Character Codes D-1 Appendix E Key Layout...E-1 Appendix F Wiring Diagrams F-1 Appendix G BIOS rewrite Procedures G-1 Appendix H EC/KBC rewrite Procedures H-1 Appendix I Reliability...I-1 PORTÉGÉ R400 Maintenance Manual (960-623))[CONFIDENTIAL] ix
Maintenance Manual
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... or when the data is lost. If any other error message displays, perform Check 2. (a) *** Bad HDD type *** Check system. Then press [F1] key ...... 2-16 [CONFIDENTIAL] PORTEGE R500 Maintenance Manual (960-634) Then press [F1] key ...... (f) *** Bad check sum (CMOS) *** Check system. Then press [F1] key ...... (c) *** Bad configuration *** Check system. Then press [F1...] key ...... (d) *** Bad memory size *** Check system. Then press [F1] key ...... (b) *** Bad RTC battery *** Check system. These errors occur when the system configuration preserved in the BIOS ROM.
... or when the data is lost. If any other error message displays, perform Check 2. (a) *** Bad HDD type *** Check system. Then press [F1] key ...... 2-16 [CONFIDENTIAL] PORTEGE R500 Maintenance Manual (960-634) Then press [F1] key ...... (f) *** Bad check sum (CMOS) *** Check system. Then press [F1] key ...... (c) *** Bad configuration *** Check system. Then press [F1...] key ...... (d) *** Bad memory size *** Check system. Then press [F1] key ...... (b) *** Bad RTC battery *** Check system. These errors occur when the system configuration preserved in the BIOS ROM.
Maintenance Manual
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... of Super I/O Initialization of debug port Details F000H F001H Dummy read of 3rd Bus data Only PIT CH0 initialization (for HOLD_ON) BIOS rewrite factor flag initialization CHECK SUM CHECK EC/KBC rewrite check Transition to protected mode Boot block checksum (skip when returned to S3... it is Tilde key or Tab key Initialization of SC BIOS rewrite request check BIOS signature check Transits to System BIOS IRT BIOS rewrite process If Checksum check error occurred on except Boot Block or rewrite is required by user, go to RAM PORTEGE R500 Maintenance Manual (960-634) [CONFIDENTIAL] 2-19
... of Super I/O Initialization of debug port Details F000H F001H Dummy read of 3rd Bus data Only PIT CH0 initialization (for HOLD_ON) BIOS rewrite factor flag initialization CHECK SUM CHECK EC/KBC rewrite check Transition to protected mode Boot block checksum (skip when returned to S3... it is Tilde key or Tab key Initialization of SC BIOS rewrite request check BIOS signature check Transits to System BIOS IRT BIOS rewrite process If Checksum check error occurred on except Boot Block or rewrite is required by user, go to RAM PORTEGE R500 Maintenance Manual (960-634) [CONFIDENTIAL] 2-19
Maintenance Manual
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... F00AH Saving key scan code A setup of TASK_1 second_TSC F00BH Controlling fan Initializing sound items (for BEEP) When request BIOS, EC/KBC rewriting Details Permission of system speaker Releasing mute Making the volume max (model that can control volume) Blinks... green (cycle:2s, on:1s, off:1s) BIOS ROM error Key input Reading CHGBIOSA.EXE / CHGFIRMA.EXE F00CH Blinks orange (cycle: 2s(On:1s,Off:1s)) ... If it is the data of "CHGBIOSA.EXE" and "CHGFIRMA.EXE" 2-20 [CONFIDENTIAL] PORTEGE R500 Maintenance Manual (960-634)
... F00AH Saving key scan code A setup of TASK_1 second_TSC F00BH Controlling fan Initializing sound items (for BEEP) When request BIOS, EC/KBC rewriting Details Permission of system speaker Releasing mute Making the volume max (model that can control volume) Blinks... green (cycle:2s, on:1s, off:1s) BIOS ROM error Key input Reading CHGBIOSA.EXE / CHGFIRMA.EXE F00CH Blinks orange (cycle: 2s(On:1s,Off:1s)) ... If it is the data of "CHGBIOSA.EXE" and "CHGFIRMA.EXE" 2-20 [CONFIDENTIAL] PORTEGE R500 Maintenance Manual (960-634)
Maintenance Manual
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...F103) Inspection items Details Check of memory configuration change Resume error F174H RSM_SYSMEM_ERR RAM area checksum check in system BIOS Resume error F179H SM_RAMBIOS_ERR Expansion memory checksum check Resume error F176H RSM_EXTMEM_ERR PnP RAM checksum check Resume error F177H ...BIOS (HLT, when error occurs) BIOS signature check (case of cold boot) SMRAM initialization Check of CPU for HyperThreading Microcode Update APIC initialization WakeUp factor check SMRAM base rewriting and CPU state map saving for BIOS Permission of SMI based on ASMI 2-22 [CONFIDENTIAL] PORTEGE R500...
...F103) Inspection items Details Check of memory configuration change Resume error F174H RSM_SYSMEM_ERR RAM area checksum check in system BIOS Resume error F179H SM_RAMBIOS_ERR Expansion memory checksum check Resume error F176H RSM_EXTMEM_ERR PnP RAM checksum check Resume error F177H ...BIOS (HLT, when error occurs) BIOS signature check (case of cold boot) SMRAM initialization Check of CPU for HyperThreading Microcode Update APIC initialization WakeUp factor check SMRAM base rewriting and CPU state map saving for BIOS Permission of SMI based on ASMI 2-22 [CONFIDENTIAL] PORTEGE R500...
Maintenance Manual
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... vectors) (Initialization of NDP) Storing of CMOS error status to IRT_ERR_STS_BUF Timer initialization start EC initialization & Reading of battery information Update of system BIOS (Update of EDID information for LCD) (Waiting for VGA chip initialization completion, VGA BIOS initialization) (Displaying logo) (Check of convention memory)(Boot) PORTEGE R500 Maintenance Manual (960-634) [CONFIDENTIAL] 2-25
... vectors) (Initialization of NDP) Storing of CMOS error status to IRT_ERR_STS_BUF Timer initialization start EC initialization & Reading of battery information Update of system BIOS (Update of EDID information for LCD) (Waiting for VGA chip initialization completion, VGA BIOS initialization) (Displaying logo) (Check of convention memory)(Boot) PORTEGE R500 Maintenance Manual (960-634) [CONFIDENTIAL] 2-25
Maintenance Manual
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... Renewal of table for DMI Copying ACPI table to uppermost of extension memory waiting for writing completion of PSC Version BIOS Waiting for completion of setting clock generator When error occurred, halt at F121 Waiting for completion of initialization of Serial...for models supporting BIOS Hibernation) Initialization of Bluetooth (for models supporting Bluetooth) Check for existence of target maintenance card Prohibition of unused PC card not used Setting Wakeup status data for ACPI HW initialization just before booting, Waiting for initialization completion PORTEGE R500 Maintenance Manual (...
... Renewal of table for DMI Copying ACPI table to uppermost of extension memory waiting for writing completion of PSC Version BIOS Waiting for completion of setting clock generator When error occurred, halt at F121 Waiting for completion of initialization of Serial...for models supporting BIOS Hibernation) Initialization of Bluetooth (for models supporting Bluetooth) Check for existence of target maintenance card Prohibition of unused PC card not used Setting Wakeup status data for ACPI HW initialization just before booting, Waiting for initialization completion PORTEGE R500 Maintenance Manual (...
Maintenance Manual
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...error status (10/10) D port status F123H Inspection items IRT_SC_INT_END Details Notifies the DVI connection status to VGA BIOS (for models supporting DVI) Setting of battery save mode Setting of date Waiting for Bluetooth initialization completion (for... models supporting Bluetooth) Update of DMI Wakeup factor, Update of SM-BIOS structure table PCI device configuration space close Cache control Renewal of the parameter block A Process for CPU...error detected in the debug port test. 2-28 [CONFIDENTIAL] PORTEGE R500 Maintenance Manual (960-634)
...error status (10/10) D port status F123H Inspection items IRT_SC_INT_END Details Notifies the DVI connection status to VGA BIOS (for models supporting DVI) Setting of battery save mode Setting of date Waiting for Bluetooth initialization completion (for... models supporting Bluetooth) Update of DMI Wakeup factor, Update of SM-BIOS structure table PCI device configuration space close Cache control Renewal of the parameter block A Process for CPU...error detected in the debug port test. 2-28 [CONFIDENTIAL] PORTEGE R500 Maintenance Manual (960-634)
Maintenance Manual
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... Test Program 3-75 3.29.1 LAN test 3-75 3.29.2 Modem test 3-78 3.29.3 Bluetooth test 3-79 3.29.4 IEEE1394 test 3-81 3.30 Sound Test program 3-82 3.31 BIOS SETUP ...3-83 3. 31.1 Function Description 3-83 3. 31.2 Accessing the BIOS SETUP Program 3-85 3-iv [CONFIDENTIAL] PORTEGE R500 Maintenance Manual (960-634)
... Test Program 3-75 3.29.1 LAN test 3-75 3.29.2 Modem test 3-78 3.29.3 Bluetooth test 3-79 3.29.4 IEEE1394 test 3-81 3.30 Sound Test program 3-82 3.31 BIOS SETUP ...3-83 3. 31.1 Function Description 3-83 3. 31.2 Accessing the BIOS SETUP Program 3-85 3-iv [CONFIDENTIAL] PORTEGE R500 Maintenance Manual (960-634)
Maintenance Manual
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Subtest 01 ROM checksum Subtest 02 This subtest executes a checksum test of the BIOS ROM (range: F0000h to execute and press Enter. FAN#1)? To check both CPU fan and GPU fan, press 0 and Enter. The following message will appear. .... The following message will stop. *1 2;FAN#2(GPU)is not supported in this subtest checks that the CPU operating clock speed can be changed. 3-14 [CONFIDENTIAL] PORTEGE R500 Maintenance Manual (960-634) Fan ON/OFF The following message will appear. *** Test Fan Revolution High speed Start Make sure the fan rotates at low...
Subtest 01 ROM checksum Subtest 02 This subtest executes a checksum test of the BIOS ROM (range: F0000h to execute and press Enter. FAN#1)? To check both CPU fan and GPU fan, press 0 and Enter. The following message will appear. .... The following message will stop. *1 2;FAN#2(GPU)is not supported in this subtest checks that the CPU operating clock speed can be changed. 3-14 [CONFIDENTIAL] PORTEGE R500 Maintenance Manual (960-634) Fan ON/OFF The following message will appear. *** Test Fan Revolution High speed Start Make sure the fan rotates at low...
Maintenance Manual
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... Disk Drive [Track/Head/Sector] 17. T&D total version 3-58 [CONFIDENTIAL] PORTEGE R500 Maintenance Manual (960-634) Boot ROM version 5. PS Microprocessor version 7. ASYNC Adapter 15. Otherwise the correct information cannot be OFF position. Chip set [VRAM] 3. FSB [Voltage] 13. version 8. HWSC 12. BIOS ROM version [1st ID, 2nd ID] 4. Math co-processors 16...
... Disk Drive [Track/Head/Sector] 17. T&D total version 3-58 [CONFIDENTIAL] PORTEGE R500 Maintenance Manual (960-634) Boot ROM version 5. PS Microprocessor version 7. ASYNC Adapter 15. Otherwise the correct information cannot be OFF position. Chip set [VRAM] 3. FSB [Voltage] 13. version 8. HWSC 12. BIOS ROM version [1st ID, 2nd ID] 4. Math co-processors 16...
Maintenance Manual
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...*XXXX Menu=XXXX Prod=XXXX)) * - Battery Code = XXXXXXXXXXXX (Present voltage = XXXX) * - X ASYNC Adapter COM1 = XXXX COM2 = XXXX COM3 = XXXX * - ODD Drive = XXXXXXXXXXXX * - PORTEGE R500 Maintenance Manual (960-634) [CONFIDENTIAL] 3-59 BIOS ROM Version = VX.XX 1st ID = XXH, 2nd ID = XXH * - Then, the following system configuration appears in the display. PS Micon Version...
...*XXXX Menu=XXXX Prod=XXXX)) * - Battery Code = XXXXXXXXXXXX (Present voltage = XXXX) * - X ASYNC Adapter COM1 = XXXX COM2 = XXXX COM3 = XXXX * - ODD Drive = XXXXXXXXXXXX * - PORTEGE R500 Maintenance Manual (960-634) [CONFIDENTIAL] 3-59 BIOS ROM Version = VX.XX 1st ID = XXH, 2nd ID = XXH * - Then, the following system configuration appears in the display. PS Micon Version...
Maintenance Manual
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3.31 BIOS SETUP 3.31 BIOS SETUP 3 Tests and Diagnostics 3.31.1 Function Description This program displays the current system setup information as listed below: 1. HDD Password (a) HDD (b) HDD Password Mode (c) User ... Setting (f) Beep Volume (g) Diagnostic Mode (h) USB Sleep and Charge 7. System Date/Time 3. Boot Priority (a) Boot Priority (b) HDD Priority 6. Drives I/O (a) Built-in HDD (b) SATA Controller Mode PORTEGE R500 Maintenance Manual (960-634) [CONFIDENTIAL] 3-83
3.31 BIOS SETUP 3.31 BIOS SETUP 3 Tests and Diagnostics 3.31.1 Function Description This program displays the current system setup information as listed below: 1. HDD Password (a) HDD (b) HDD Password Mode (c) User ... Setting (f) Beep Volume (g) Diagnostic Mode (h) USB Sleep and Charge 7. System Date/Time 3. Boot Priority (a) Boot Priority (b) HDD Priority 6. Drives I/O (a) Built-in HDD (b) SATA Controller Mode PORTEGE R500 Maintenance Manual (960-634) [CONFIDENTIAL] 3-83
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PCI LAN (a) Built-in LAN (b) Wireless LAN 3.31 BIOS SETUP 3-84 [CONFIDENTIAL] PORTEGE R500 Maintenance Manual (960-634) 3 Tests and Diagnostics 10. Display (a) Power On Display (b) LCD Display Stretch (c) Multi-Field Driving 13. Security Controlle (a) TPM (b) Clear TPM Owner 12. Peripheral (a) Internal Pointing Device 14. PCI Bus 11. Legacy Emulation (a) USB KB/Mouse Legacy Emulation (b) USB-FDD Legacy Emulation (c) USB Memory BIOS Support 15.
PCI LAN (a) Built-in LAN (b) Wireless LAN 3.31 BIOS SETUP 3-84 [CONFIDENTIAL] PORTEGE R500 Maintenance Manual (960-634) 3 Tests and Diagnostics 10. Display (a) Power On Display (b) LCD Display Stretch (c) Multi-Field Driving 13. Security Controlle (a) TPM (b) Clear TPM Owner 12. Peripheral (a) Internal Pointing Device 14. PCI Bus 11. Legacy Emulation (a) USB KB/Mouse Legacy Emulation (b) USB-FDD Legacy Emulation (c) USB Memory BIOS Support 15.
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PORTEGE R500 Maintenance Manual (960-634) [CONFIDENTIAL] 3-85 Then press F1. 3.31 BIOS SETUP 3 Tests and Diagnostics 3.31.2 Accessing the SETUP Program While pressing ESC, turn on the power. The following display appears. *1: In the case of a model with built-in 1.8 type HDD, it is not displayed. Primary IDE(1F0H/IRQ14) *2: In the case of a model with built-in 1:1.8 type HDD, it is displayed as follows.
PORTEGE R500 Maintenance Manual (960-634) [CONFIDENTIAL] 3-85 Then press F1. 3.31 BIOS SETUP 3 Tests and Diagnostics 3.31.2 Accessing the SETUP Program While pressing ESC, turn on the power. The following display appears. *1: In the case of a model with built-in 1.8 type HDD, it is not displayed. Primary IDE(1F0H/IRQ14) *2: In the case of a model with built-in 1:1.8 type HDD, it is displayed as follows.
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... system to reboot, the following message is displayed: Are you sure? (Y/N) The changes you made . 3 Tests and Diagnostics 3.31 BIOS SETUP Moving Within the SETUP Menu and Changing Values 1. SETUP asks you to confirm that you made will cause the system to move ..., press Home. 2. The Factory Preset Configuration When you sure? (Y/N) If the changed : (1) HDD Mode (2) Password (3) Write Policy 3-86 [CONFIDENTIAL] PORTEGE R500 Maintenance Manual (960-634) Press End to quit at the next time, the current configuration appears. If the changed item does not require the system...
... system to reboot, the following message is displayed: Are you sure? (Y/N) The changes you made . 3 Tests and Diagnostics 3.31 BIOS SETUP Moving Within the SETUP Menu and Changing Values 1. SETUP asks you to confirm that you made will cause the system to move ..., press Home. 2. The Factory Preset Configuration When you sure? (Y/N) If the changed : (1) HDD Mode (2) Password (3) Write Policy 3-86 [CONFIDENTIAL] PORTEGE R500 Maintenance Manual (960-634) Press End to quit at the next time, the current configuration appears. If the changed item does not require the system...
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...Supervisor Password has been registered. This field displays the total amount of the setup screen, allows you to protect the built-in HDD PORTEGE R500 Maintenance Manual (960-634) [CONFIDENTIAL] 3-87 HDD Password This option sets HDD password. You cannot change this value. 2. HDD ...page of memory installed and is divided into 14 functionally related groups. System Date/Time Sets the date and time. 3.31 BIOS SETUP 3 Tests and Diagnostics SETUP Options The SETUP screen is automatically calculated by the computer. Password (a) User Password This option...
...Supervisor Password has been registered. This field displays the total amount of the setup screen, allows you to protect the built-in HDD PORTEGE R500 Maintenance Manual (960-634) [CONFIDENTIAL] 3-87 HDD Password This option sets HDD password. You cannot change this value. 2. HDD ...page of memory installed and is divided into 14 functionally related groups. System Date/Time Sets the date and time. 3.31 BIOS SETUP 3 Tests and Diagnostics SETUP Options The SETUP screen is automatically calculated by the computer. Password (a) User Password This option...
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... files in the following order: CD-ROM, LAN, FDD and HDD. (*1) CD-ROM refers to set in the HDD password Mode. 3 Tests and Diagnostics 3.31 BIOS SETUP (b) HDD Password Mode This item registers HDD password and can be selected only for registering HDD password. To change HDD Password Mode when HDD... FDD. For details on setting user password, refer to the User's Manual. 5. Boot Priority (a) Boot Priority Use this option to a Optical Disk Drive. 3-88 [CONFIDENTIAL] PORTEGE R500 Maintenance Manual (960-634)
... files in the following order: CD-ROM, LAN, FDD and HDD. (*1) CD-ROM refers to set in the HDD password Mode. 3 Tests and Diagnostics 3.31 BIOS SETUP (b) HDD Password Mode This item registers HDD password and can be selected only for registering HDD password. To change HDD Password Mode when HDD... FDD. For details on setting user password, refer to the User's Manual. 5. Boot Priority (a) Boot Priority Use this option to a Optical Disk Drive. 3-88 [CONFIDENTIAL] PORTEGE R500 Maintenance Manual (960-634)