Maintenance Manual
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...that could cause overheating, smoke or fire. If you replace the battery pack or RTC battery, be italicized and identified as shown below. Improper repair of the wrong battery can cause the battery to explode. CAUTION: "Caution" indicates the existence of a hazard that could ...the field. The procedures described in this manual to bring important information to use only the same model battery or an equivalent battery recommended by Toshiba. Toshiba requires service technicians and authorized dealers or service providers to ensure the following safety precautions are intended to...
...that could cause overheating, smoke or fire. If you replace the battery pack or RTC battery, be italicized and identified as shown below. Improper repair of the wrong battery can cause the battery to explode. CAUTION: "Caution" indicates the existence of a hazard that could ...the field. The procedures described in this manual to bring important information to use only the same model battery or an equivalent battery recommended by Toshiba. Toshiba requires service technicians and authorized dealers or service providers to ensure the following safety precautions are intended to...
Maintenance Manual
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... Drive 1-14 1.5 1.8-inch Hard Disk Drive 1-15 1.6 DVD-Super Multi Drive Optical Drive (ODD 1-16 1.7 Keyboard...1- 17 1.8 TFT Color Display 1- 18 1.9 Power Supply ...1- 19 1.10 Batteries ...1- 22 1.11 AC Adaptor...1- 25 Chapter 2 Troubleshooting Procedures 2.1 Troubleshooting ...2-1 2.2 Troubleshooting Flowchart 2-2 2.3 Power Supply Troubleshooting 2-6 2.4 System Board Troubleshooting 2-15 2.5 USB FDD Troubleshooting 2-31 2.6 HDD Troubleshooting 2-35...
... Drive 1-14 1.5 1.8-inch Hard Disk Drive 1-15 1.6 DVD-Super Multi Drive Optical Drive (ODD 1-16 1.7 Keyboard...1- 17 1.8 TFT Color Display 1- 18 1.9 Power Supply ...1- 19 1.10 Batteries ...1- 22 1.11 AC Adaptor...1- 25 Chapter 2 Troubleshooting Procedures 2.1 Troubleshooting ...2-1 2.2 Troubleshooting Flowchart 2-2 2.3 Power Supply Troubleshooting 2-6 2.4 System Board Troubleshooting 2-15 2.5 USB FDD Troubleshooting 2-31 2.6 HDD Troubleshooting 2-35...
Maintenance Manual
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Chapter 4 Replacement Procedures 4.1 Overview...4-1 4.2 Battery pack ...4-8 4.3 PC card...4-10 4.4 Memory module B 4-11 4.5 HDD...4-13 4.6 Keyboard...4-17 4.7 Memory module A 4-21 4.8 Cover assembly and Base assembly 4-23 4.9 Base latch ...4-26 4.10 Front ... pad...4-35 4.13 UWB module ...4-40 4.14 Wireless LAN card 4-42 4.15 3G card...4-44 4.16 LAN jack...4-46 4.17 MJ board ...4-47 4.18 RTC battery...4-50 4.19 RGB board ...4-51 4.20 Sensor board...4-53 4.21 Fan/Heat sink ...4-54 4.22 PC card slot ...4-57 4.23 System board and LCD cover...
Chapter 4 Replacement Procedures 4.1 Overview...4-1 4.2 Battery pack ...4-8 4.3 PC card...4-10 4.4 Memory module B 4-11 4.5 HDD...4-13 4.6 Keyboard...4-17 4.7 Memory module A 4-21 4.8 Cover assembly and Base assembly 4-23 4.9 Base latch ...4-26 4.10 Front ... pad...4-35 4.13 UWB module ...4-40 4.14 Wireless LAN card 4-42 4.15 3G card...4-44 4.16 LAN jack...4-46 4.17 MJ board ...4-47 4.18 RTC battery...4-50 4.19 RGB board ...4-51 4.20 Sensor board...4-53 4.21 Fan/Heat sink ...4-54 4.22 PC card slot ...4-57 4.23 System board and LCD cover...
Maintenance Manual
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... specifications 1- 13 2.5-inch HDD specifications 1- 14 1.8-inch HDD specifications 1- 15 DVD Super Multi drive specifications 1- 16 LCD module specifications 1- 18 Power supply output rating 1- 20 Battery specifications 1- 22 Time required for charges 1- 23 RTC battery charging/data preservation time 1- 24 AC adapter specifications 1- 25 1-iv [CONFIDENTIAL] PORTEGE R500 Maintenance Manual (960-634)
... specifications 1- 13 2.5-inch HDD specifications 1- 14 1.8-inch HDD specifications 1- 15 DVD Super Multi drive specifications 1- 16 LCD module specifications 1- 18 Power supply output rating 1- 20 Battery specifications 1- 22 Time required for charges 1- 23 RTC battery charging/data preservation time 1- 24 AC adapter specifications 1- 25 1-iv [CONFIDENTIAL] PORTEGE R500 Maintenance Manual (960-634)
Maintenance Manual
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... control of the on-screen pointer and scrolling of windows. Batteries The computer has two batteries: a rechargeable Lithium-Ion main battery pack and RTC battery (that uses a 101- It supports software that backs up the Real Time Clock and CMOS memory). 1-2 [CONFIDENTIAL] PORTEGE R500 Maintenance Manual (960-634) The following capacities are available. • 60...
... control of the on-screen pointer and scrolling of windows. Batteries The computer has two batteries: a rechargeable Lithium-Ion main battery pack and RTC battery (that uses a 101- It supports software that backs up the Real Time Clock and CMOS memory). 1-2 [CONFIDENTIAL] PORTEGE R500 Maintenance Manual (960-634) The following capacities are available. • 60...
Maintenance Manual
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... that the DC power supply (AC adapter) is specified in Table 1-6 PORTEGE R500 Maintenance Manual (960-634) [CONFIDENTIAL] 1-19 Calculates the remaining battery capacity. 8. Controls the battery icon, and DC IN icon. 4. Provides more accurate detection of the main battery. 1.9 Power Supply 1 Hardware Overview 1.9 Power Supply The power supply supplies many different voltages to the...
... that the DC power supply (AC adapter) is specified in Table 1-6 PORTEGE R500 Maintenance Manual (960-634) [CONFIDENTIAL] 1-19 Calculates the remaining battery capacity. 8. Controls the battery icon, and DC IN icon. 4. Provides more accurate detection of the main battery. 1.9 Power Supply 1 Hardware Overview 1.9 Power Supply The power supply supplies many different voltages to the...
Maintenance Manual
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... ODD-P5V OVCVDA-E3V Table 1-6 Power supply output rating (1/2) Power supply (Yes/No) Voltage [V] Power Power OFF OFF(Suspend (Hibernation mode) mode) No Battery Object 0.9 NO NO NO DDR2-SDRAM 1.5 1.5 NO NO NO CPU, GMCH, ICH7-M, PCIe Mini Card 1.8 Yes NO NO GMCH, DDR2-SDRAM 2.5 2.5 NO NO NO GMCH..., DDR2-SDRAM NO DDR2-SDRAM NO USB-IDE Bridge NO USB-IDE Bridge NO ODD NO Finger Sensor Table 1-6 Power supply output rating (2/2) 1-20 [CONFIDENTIAL] PORTEGE R500 Maintenance Manual (960-634)
... ODD-P5V OVCVDA-E3V Table 1-6 Power supply output rating (1/2) Power supply (Yes/No) Voltage [V] Power Power OFF OFF(Suspend (Hibernation mode) mode) No Battery Object 0.9 NO NO NO DDR2-SDRAM 1.5 1.5 NO NO NO CPU, GMCH, ICH7-M, PCIe Mini Card 1.8 Yes NO NO GMCH, DDR2-SDRAM 2.5 2.5 NO NO NO GMCH..., DDR2-SDRAM NO DDR2-SDRAM NO USB-IDE Bridge NO USB-IDE Bridge NO ODD NO Finger Sensor Table 1-6 Power supply output rating (2/2) 1-20 [CONFIDENTIAL] PORTEGE R500 Maintenance Manual (960-634)
Maintenance Manual
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...-E3V WIMPWR-E3V WLAN-E3V WLAN-P1V VDDA-E3V Voltage [V] Power supply (Yes/No) Power Power OFF OFF(Suspend (Hibernation mode) mode) No Battery Object 3.3 NO Clock Generator, Thermal Sensor, GMCH, SDRAM(SPD), ICH7-M, NO NO HDD(1.8"), PC-Card Cont. , PC-Card Power, TPM, LCD, ALC262, AN12945A、SPI... EC/KBC NO SD Slot NO SIM Slot(3G) NO Finger Sensor NO WLAN NO SIM Slot(WiMax) NO WLAN NO WLAN NO Finger Sensor PORTEGE R500 Maintenance Manual (960-634) [CONFIDENTIAL] 1-21
...-E3V WIMPWR-E3V WLAN-E3V WLAN-P1V VDDA-E3V Voltage [V] Power supply (Yes/No) Power Power OFF OFF(Suspend (Hibernation mode) mode) No Battery Object 3.3 NO Clock Generator, Thermal Sensor, GMCH, SDRAM(SPD), ICH7-M, NO NO HDD(1.8"), PC-Card Cont. , PC-Card Power, TPM, LCD, ALC262, AN12945A、SPI... EC/KBC NO SD Slot NO SIM Slot(3G) NO Finger Sensor NO WLAN NO SIM Slot(WiMax) NO WLAN NO WLAN NO Finger Sensor PORTEGE R500 Maintenance Manual (960-634) [CONFIDENTIAL] 1-21
Maintenance Manual
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... power source when the AC adaptor is not attached. The main battery maintains the state of batteries as follows: Main battery pack RTC battery The battery specifications are listed in sleep mode. 1-22 [CONFIDENTIAL] PORTEGE R500 Maintenance Manual (960-634) 1 Hardware Overview 1.10 Batteries 1.10 Batteries The computer has three types of the computer when the computer...
... power source when the AC adaptor is not attached. The main battery maintains the state of batteries as follows: Main battery pack RTC battery The battery specifications are listed in sleep mode. 1-22 [CONFIDENTIAL] PORTEGE R500 Maintenance Manual (960-634) 1 Hardware Overview 1.10 Batteries 1.10 Batteries The computer has three types of the computer when the computer...
Maintenance Manual
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... process stops. 1. Table 1-8 Time required for charges. The battery becomes fully charged. 2. The current in the battery charging circuit drops under any of the following conditions: 1. PORTEGE R500 Maintenance Manual (960-634) [CONFIDENTIAL] 1-23 The charging time exceeds the fixed limit. The battery or output voltage is abnormal. Detection of the fluorescent lamp and...
... process stops. 1. Table 1-8 Time required for charges. The battery becomes fully charged. 2. The current in the battery charging circuit drops under any of the following conditions: 1. PORTEGE R500 Maintenance Manual (960-634) [CONFIDENTIAL] 1-23 The charging time exceeds the fixed limit. The battery or output voltage is abnormal. Detection of the fluorescent lamp and...
Maintenance Manual
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1 Hardware Overview 1.10 Batteries 1.10.3 RTC battery The RTC battery provides power to keep the current date, time and other setup information in memory while the computer is turned off. Table 1-9 RTC battery charging/data preservation time Status Charging Time (power on) Data preservation period (full charge) Time 24 hours 30 days 1-24 [CONFIDENTIAL] PORTEGE R500 Maintenance Manual (960-634) Table 1-9 lists the charging time and data preservation period of the RTC battery.
1 Hardware Overview 1.10 Batteries 1.10.3 RTC battery The RTC battery provides power to keep the current date, time and other setup information in memory while the computer is turned off. Table 1-9 RTC battery charging/data preservation time Status Charging Time (power on) Data preservation period (full charge) Time 24 hours 30 days 1-24 [CONFIDENTIAL] PORTEGE R500 Maintenance Manual (960-634) Table 1-9 lists the charging time and data preservation period of the RTC battery.
Maintenance Manual
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Table 1-10 AC adapter specifications Parameter Power Input voltage Input frequency Input current Output voltage Output current Specification G71C0004A510(3-pin) / G71C00062210(2-pin) 60W (Peak 75W) 100V/240V 50Hz to 60Hz 1.5A or less (100V-240V 4Aload) 15V 0A to charge the battery. 1.11 AC Adapter 1 Hardware Overview 1.11 AC Adapter The AC adapter is also used to 4A (At constant voltage mode) PORTEGE R500 Maintenance Manual (960-634) [CONFIDENTIAL] 1-25 Table 1-10 lists the AC adapter specifications.
Table 1-10 AC adapter specifications Parameter Power Input voltage Input frequency Input current Output voltage Output current Specification G71C0004A510(3-pin) / G71C00062210(2-pin) 60W (Peak 75W) 100V/240V 50Hz to 60Hz 1.5A or less (100V-240V 4Aload) 15V 0A to charge the battery. 1.11 AC Adapter 1 Hardware Overview 1.11 AC Adapter The AC adapter is also used to 4A (At constant voltage mode) PORTEGE R500 Maintenance Manual (960-634) [CONFIDENTIAL] 1-25 Table 1-10 lists the AC adapter specifications.
Maintenance Manual
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2 Troubleshooting Procedures Figures Figure 2-1 Troubleshooting flowchart 2-3 Figure 2-2 Debug port (Boot mode) error status 2-19 Tables Table 2-1 Battery icon...2-6 Table 2-2 DC IN icon...2-6 Table 2-3 Error code ...2-7 Table 2-4 Result code ...2-13 Table 2-5 Debug port (Boot mode) error status 2-21 Table 2-6 FDD error code and status 2-32 Table 2-7 HDD error code and status 2-38 2-vi [CONFIDENTIAL] PORTEGE R500 Maintenance Manual (960-634)
2 Troubleshooting Procedures Figures Figure 2-1 Troubleshooting flowchart 2-3 Figure 2-2 Debug port (Boot mode) error status 2-19 Tables Table 2-1 Battery icon...2-6 Table 2-2 DC IN icon...2-6 Table 2-3 Error code ...2-7 Table 2-4 Result code ...2-13 Table 2-5 Debug port (Boot mode) error status 2-21 Table 2-6 FDD error code and status 2-32 Table 2-7 HDD error code and status 2-38 2-vi [CONFIDENTIAL] PORTEGE R500 Maintenance Manual (960-634)
Maintenance Manual
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... icon Power supply status DC power is connected. Battery charge is a problem with the other than those above . 2-6 [CONFIDENTIAL] PORTEGE R500 Maintenance Manual (960-634) There is low. To check the power supply status, install a battery pack and connect an AC adaptor. The AC adaptor... must be connected to recharge the battery. Battery is fully charged and AC adapter is ...
... icon Power supply status DC power is connected. Battery charge is a problem with the other than those above . 2-6 [CONFIDENTIAL] PORTEGE R500 Maintenance Manual (960-634) There is low. To check the power supply status, install a battery pack and connect an AC adaptor. The AC adaptor... must be connected to recharge the battery. Battery is fully charged and AC adapter is ...
Maintenance Manual
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The error code begins with the least significant digit. Where Error occurs PORTEGE R500 Maintenance Manual (960-634) [CONFIDENTIAL] 2-7 Table 2-3 Error code Error code 1*h 2*h 3*h 4*h 5*h 6*h 7*h 8*h 9*h A*h B*h C*h D*h E*h F*h AC Adaptor 1st Battery 2nd Battery S3V output E5V output E3V output 1R5-E1V output 1R8-B1V output PPV output PTV output 1R5-E1V output 1R8-B1V output PPV output PTV...
The error code begins with the least significant digit. Where Error occurs PORTEGE R500 Maintenance Manual (960-634) [CONFIDENTIAL] 2-7 Table 2-3 Error code Error code 1*h 2*h 3*h 4*h 5*h 6*h 7*h 8*h 9*h A*h B*h C*h D*h E*h F*h AC Adaptor 1st Battery 2nd Battery S3V output E5V output E3V output 1R5-E1V output 1R8-B1V output PPV output PTV output 1R5-E1V output 1R8-B1V output PPV output PTV...
Maintenance Manual
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...value of [0A] is not within the limits from design data (+/- 481mA). 1st Battery Error code Meaning 22h 1st battery discharge current over 0.5A when there is no load. 23h 1st battery charge current is over 3.5A in charging. 24h The compensation value of [0A] is not ...battery charge current is over 0.3A in not charging. S3V output Error code Meaning 40h S3V voltage is over 3.47V when the computer is powered on/off. 45h S3V voltage is under 3.14V in normal conditions. 46h S3V voltage is under 3.14V when the computer is booting up. 2-8 [CONFIDENTIAL] PORTEGE R500...
...value of [0A] is not within the limits from design data (+/- 481mA). 1st Battery Error code Meaning 22h 1st battery discharge current over 0.5A when there is no load. 23h 1st battery charge current is over 3.5A in charging. 24h The compensation value of [0A] is not ...battery charge current is over 0.3A in not charging. S3V output Error code Meaning 40h S3V voltage is over 3.47V when the computer is powered on/off. 45h S3V voltage is under 3.14V in normal conditions. 46h S3V voltage is under 3.14V when the computer is booting up. 2-8 [CONFIDENTIAL] PORTEGE R500...
Maintenance Manual
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... is under 0.89V when the computer is correctly installed in the computer. PORTEGE R500 Maintenance Manual (960-634) [CONFIDENTIAL] 2-11 If the cables are firmly plugged into the DC IN 15 V socket and wall outlet. If the battery pack is correctly installed, go to Procedure 5. If the error still exists... voltage is over 1.26V when the computer is powered on . Check 2 In the case of error code 2Xh: Make sure the battery pack is booting up. Miscellaneous Error code Meaning F0h The sub clock does not oscillate. If the error still exists, go to Procedure 5....
... is under 0.89V when the computer is correctly installed in the computer. PORTEGE R500 Maintenance Manual (960-634) [CONFIDENTIAL] 2-11 If the cables are firmly plugged into the DC IN 15 V socket and wall outlet. If the battery pack is correctly installed, go to Procedure 5. If the error still exists... voltage is over 1.26V when the computer is powered on . Check 2 In the case of error code 2Xh: Make sure the battery pack is booting up. Miscellaneous Error code Meaning F0h The sub clock does not oscillate. If the error still exists, go to Procedure 5....
Maintenance Manual
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...wall outlet. If the output is properly installed and the battery icon still does not light, go to Check 6. If the battery is several percent lower than 15 V, go to Check 2. If there is connected, go to Procedure 4. 2-12 [CONFIDENTIAL] PORTEGE R500 Maintenance Manual (960-634) Check 3 Make sure the ... a new AC power cord. If the power cord is close to Check 4. Check 4 Use a multimeter to Check 6. Check 6 Make sure the battery pack is close to 15 V, go to make sure the AC adaptor output voltage is installed in the computer correctly. If these cables are firmly...
...wall outlet. If the output is properly installed and the battery icon still does not light, go to Check 6. If the battery is several percent lower than 15 V, go to Check 2. If there is connected, go to Procedure 4. 2-12 [CONFIDENTIAL] PORTEGE R500 Maintenance Manual (960-634) Check 3 Make sure the ... a new AC power cord. If the power cord is close to Check 4. Check 4 Use a multimeter to Check 6. Check 6 Make sure the battery pack is close to 15 V, go to make sure the AC adaptor output voltage is installed in the computer correctly. If these cables are firmly...
Maintenance Manual
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... code against the table below and perform any necessary check. Wait a few minutes to a normal operating condition. Return the temperature to charge the battery pack. If the battery pack still is installed. 8 Any other problems. Check items Normal Normal Check 1 Check 1 Check 2 Check 3 Check 4 Check 2 Check ...If these cables are firmly plugged into the DC IN socket and the wall outlet. PORTEGE R500 Maintenance Manual (960-634) [CONFIDENTIAL] 2-13 Check 5 Replace the battery pack with a new one. If the battery is too hot or cold. Run the Diagnostic test, go to System test and ...
... code against the table below and perform any necessary check. Wait a few minutes to a normal operating condition. Return the temperature to charge the battery pack. If the battery pack still is installed. 8 Any other problems. Check items Normal Normal Check 1 Check 1 Check 2 Check 3 Check 4 Check 2 Check ...If these cables are firmly plugged into the DC IN socket and the wall outlet. PORTEGE R500 Maintenance Manual (960-634) [CONFIDENTIAL] 2-13 Check 5 Replace the battery pack with a new one. If the battery is too hot or cold. Run the Diagnostic test, go to System test and ...
Maintenance Manual
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...F1 as the actual configuration or when the data is lost. Then press [F1] key ...... (c) *** Bad configuration *** Check system. Then press [F1] key ...... 2-16 [CONFIDENTIAL] PORTEGE R500 Maintenance Manual (960-634) These errors occur when the system configuration preserved in the BIOS ROM. The IRT tests each IC on the system board..., perform Check 2. (a) *** Bad HDD type *** Check system. 2 Troubleshooting Procedures 2.4 System Board Troubleshooting Procedure 1 Message Check When the power is turned on , replace the RTC battery. Then press [F1] key ...... (b) *** Bad RTC...
...F1 as the actual configuration or when the data is lost. Then press [F1] key ...... (c) *** Bad configuration *** Check system. Then press [F1] key ...... 2-16 [CONFIDENTIAL] PORTEGE R500 Maintenance Manual (960-634) These errors occur when the system configuration preserved in the BIOS ROM. The IRT tests each IC on the system board..., perform Check 2. (a) *** Bad HDD type *** Check system. 2 Troubleshooting Procedures 2.4 System Board Troubleshooting Procedure 1 Message Check When the power is turned on , replace the RTC battery. Then press [F1] key ...... (b) *** Bad RTC...