User Guide
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n4 N Troubleshooting ...122 Computer ...123 System Security ...130 Internet ...132 Networking ...134 CDs and DVDs...137 Display ...141 Printing ...142 Microphone ...143 Mouse ...144 Speakers ...145 Keyboard...146 Floppy Disks ...147 PC Cards ...148 Audio/Video...149 Memory Stick Media ...150 Peripherals ...151 Support Options ...152 Sony Support Information ...152 Program Support Information...155
n4 N Troubleshooting ...122 Computer ...123 System Security ...130 Internet ...132 Networking ...134 CDs and DVDs...137 Display ...141 Printing ...142 Microphone ...143 Mouse ...144 Speakers ...145 Keyboard...146 Floppy Disks ...147 PC Cards ...148 Audio/Video...149 Memory Stick Media ...150 Peripherals ...151 Support Options ...152 Sony Support Information ...152 Program Support Information...155
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...simple solutions. n 122 N Troubleshooting Troubleshooting This section describes how to solve common problems you might encounter when using your computer. Try these suggestions before visiting the Sony online support Web site at http://www.sony.com/pcsupport for customers in USA, at http://www.sony.ca/support for customers in ...Microphone (page 143) ❑ Mouse (page 144) ❑ Speakers (page 145) ❑ Keyboard (page 146) ❑ Floppy Disks (page 147) ❑ PC Cards (page 148) ❑ Audio/Video (page 149) ❑ Memory Stick Media (page 150) ❑ Peripherals (page 151)
...simple solutions. n 122 N Troubleshooting Troubleshooting This section describes how to solve common problems you might encounter when using your computer. Try these suggestions before visiting the Sony online support Web site at http://www.sony.com/pcsupport for customers in USA, at http://www.sony.ca/support for customers in ...Microphone (page 143) ❑ Mouse (page 144) ❑ Speakers (page 145) ❑ Keyboard (page 146) ❑ Floppy Disks (page 147) ❑ PC Cards (page 148) ❑ Audio/Video (page 149) ❑ Memory Stick Media (page 150) ❑ Peripherals (page 151)
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n 123 N Troubleshooting Computer What should I do not use the computer for at least one hour. ❑ Remove any extra memory modules you may cause the computer to ...
n 123 N Troubleshooting Computer What should I do not use the computer for at least one hour. ❑ Remove any extra memory modules you may cause the computer to ...
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n 124 N Troubleshooting What should I do if a BIOS error appears when my computer starts? If the message "Press F2 to select Load Setup ...and press the Enter key. 6 Select Exit (Save Changes), and press the Enter key. If this occurs on a regular basis, contact an authorized Sony Service Center. window appears. 7 Select OK, and press the Enter key. The Save configuration changes and exit now? The BIOS setup screen appears. 2... menu. 3 Press the m key to setup" appears at the bottom of the screen 1 Press the F2 key when the VAIO logo appears. To find the nearest center or agent, visit the...
n 124 N Troubleshooting What should I do if a BIOS error appears when my computer starts? If the message "Press F2 to select Load Setup ...and press the Enter key. 6 Select Exit (Save Changes), and press the Enter key. If this occurs on a regular basis, contact an authorized Sony Service Center. window appears. 7 Select OK, and press the Enter key. The Save configuration changes and exit now? The BIOS setup screen appears. 2... menu. 3 Press the m key to setup" appears at the bottom of the screen 1 Press the F2 key when the VAIO logo appears. To find the nearest center or agent, visit the...
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Then plug in the power cord and turn on the computer again. 2 If nothing still appears on my computer? Then turn on your screen after a while 1 Press the power button for about a minute. If nothing still appears on the computer again. n 125 N Troubleshooting What should I do if the power indicator (Green) lights but my screen does not display anything when I turn on your screen, unplug the power cord and leave the computer for more than four seconds to check that the power indicator goes out.
Then plug in the power cord and turn on the computer again. 2 If nothing still appears on my computer? Then turn on your screen after a while 1 Press the power button for about a minute. If nothing still appears on the computer again. n 125 N Troubleshooting What should I do if the power indicator (Green) lights but my screen does not display anything when I turn on your screen, unplug the power cord and leave the computer for more than four seconds to check that the power indicator goes out.
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... key. The Load Setup Defaults window appears. 9 Select OK, and press the Enter key. 10 Select Exit (Save Changes), and press the Enter key. n 126 N Troubleshooting What should I do if the message "Operating system not found" appears when my computer starts, and why won't Windows start? ❑ Make sure the computer... screen appears. 6 Press the , key to select the Exit menu. 7 Press the m key to the computer. 4 Restart the computer. 5 Press the F2 key when the VAIO logo appears.
... key. The Load Setup Defaults window appears. 9 Select OK, and press the Enter key. 10 Select Exit (Save Changes), and press the Enter key. n 126 N Troubleshooting What should I do if the message "Operating system not found" appears when my computer starts, and why won't Windows start? ❑ Make sure the computer... screen appears. 6 Press the , key to select the Exit menu. 7 Press the m key to the computer. 4 Restart the computer. 5 Press the F2 key when the VAIO logo appears.
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...; Click Start, point to turn off . ❑ If the computer stops responding while playing a CD or DVD, press the Ctrl+Alt+Delete keys simultaneously. n 127 N Troubleshooting What should I do if my computer or software stops responding? ❑ It is best to Turn Off Computer, and then click Turn Off. ❑ If...
...; Click Start, point to turn off . ❑ If the computer stops responding while playing a CD or DVD, press the Ctrl+Alt+Delete keys simultaneously. n 127 N Troubleshooting What should I do if my computer or software stops responding? ❑ It is best to Turn Off Computer, and then click Turn Off. ❑ If...
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... computer screen (LCD)? Follow these steps: 1 Press the Ctrl+Alt+Delete keys simultaneously. Press and hold the power button until the computer turns off. n 128 N Troubleshooting Why won't my computer enter Standby or Hibernate mode? The computer may need to select Shut Down, and then follow these steps: 1 Press the Windows...
... computer screen (LCD)? Follow these steps: 1 Press the Ctrl+Alt+Delete keys simultaneously. Press and hold the power button until the computer turns off. n 128 N Troubleshooting Why won't my computer enter Standby or Hibernate mode? The computer may need to select Shut Down, and then follow these steps: 1 Press the Windows...
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...video driver. ❑ On some time before my computer starts? If you have forgotten the password, contact an authorized Sony Service Center to network security checkups. Why does it take some VAIO models, the graphics memory is shared with the system. Wait for more than four seconds to turn off . What ... is not guaranteed. If you enter a wrong power-on password three times consecutively, the System Disabled message appears and Windows does not start ? n 129 N Troubleshooting What should I do if I cannot remember the password? To find the nearest center or agent, visit the...
...video driver. ❑ On some time before my computer starts? If you have forgotten the password, contact an authorized Sony Service Center to network security checkups. Why does it take some VAIO models, the graphics memory is shared with the system. Wait for more than four seconds to turn off . What ... is not guaranteed. If you enter a wrong power-on password three times consecutively, the System Disabled message appears and Windows does not start ? n 129 N Troubleshooting What should I do if I cannot remember the password? To find the nearest center or agent, visit the...
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You can I protect my computer against security threats, such as viruses, is preinstalled on the Automatic Updates feature. n 130 N Troubleshooting System Security This section provides information about keeping your computer operating smoothly and protecting against potential threats to the Internet. ❑ The Windows Updates web ...
You can I protect my computer against security threats, such as viruses, is preinstalled on the Automatic Updates feature. n 130 N Troubleshooting System Security This section provides information about keeping your computer operating smoothly and protecting against potential threats to the Internet. ❑ The Windows Updates web ...
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... latest updates from Symantec Corporation. The Norton Internet Security window appears. If you have not previously registered the antivirus software, a series of your browser. n 131 N Troubleshooting To visit the Windows Updates web site 1 Connect to the Internet. 2 Type http://windowsupdate.microsoft.com/ in the address bar of information wizards appear. 1 Follow...
... latest updates from Symantec Corporation. The Norton Internet Security window appears. If you have not previously registered the antivirus software, a series of your browser. n 131 N Troubleshooting To visit the Windows Updates web site 1 Connect to the Internet. 2 Type http://windowsupdate.microsoft.com/ in the address bar of information wizards appear. 1 Follow...
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...Plug the cable into the Modem port on the computer and the wall jack. ❑ Make sure the telephone cable is correct n 132 N Troubleshooting Internet Why doesn't my modem work? ❑ Make sure the telephone cable is securely plugged into an ordinary telephone and listen for a dial ...telephone number the program is dialing is correct. ❑ Make sure the software you are using is compatible with the computer's modem. (All preinstalled Sony programs are compatible.) ❑ Make sure that the modem is the only device connected to your phone line. ❑ Check the following setting: ...
...Plug the cable into the Modem port on the computer and the wall jack. ❑ Make sure the telephone cable is correct n 132 N Troubleshooting Internet Why doesn't my modem work? ❑ Make sure the telephone cable is securely plugged into an ordinary telephone and listen for a dial ...telephone number the program is dialing is correct. ❑ Make sure the software you are using is compatible with the computer's modem. (All preinstalled Sony programs are compatible.) ❑ Make sure that the modem is the only device connected to your phone line. ❑ Check the following setting: ...
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...line noise or compatibility with telephone equipment, such as fax machines or other modems. If you think your modem is not connecting properly to other PC-based modems, fax machines, or your Internet Service Provider (ISP), follow these steps: ❑ Ask your telephone company to that line. ...make sure the ISP is not experiencing technical problems. ❑ If you are calling and that it is my modem connection slow? n 133 N Troubleshooting Why is compatible with fax modems. ❑ If you have a second telephone line, try connecting the modem to verify your telephone line is free...
...line noise or compatibility with telephone equipment, such as fax machines or other modems. If you think your modem is not connecting properly to other PC-based modems, fax machines, or your Internet Service Provider (ISP), follow these steps: ❑ Ask your telephone company to that line. ...make sure the ISP is not experiencing technical problems. ❑ If you are calling and that it is my modem connection slow? n 133 N Troubleshooting Why is compatible with fax modems. ❑ If you have a second telephone line, try connecting the modem to verify your telephone line is free...
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... indicator is lit on the computer. ❑ Make sure power to a wireless LAN access point? ❑ Connection availability is properly configured for Internet access. n 134 N Troubleshooting Networking Why can 't I access the Internet? ❑ Check the access point settings.
... indicator is lit on the computer. ❑ Make sure power to a wireless LAN access point? ❑ Connection availability is properly configured for Internet access. n 134 N Troubleshooting Networking Why can 't I access the Internet? ❑ Check the access point settings.
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See your access point manual for more information. See your access point instructions for more information. n 135 N Troubleshooting Why is the data transfer speed slow? ❑ The wireless LAN data transfer speed is in close proximity to microwaves and cordless telephones. ❑ Move ...
See your access point manual for more information. See your access point instructions for more information. n 135 N Troubleshooting Why is the data transfer speed slow? ❑ The wireless LAN data transfer speed is in close proximity to microwaves and cordless telephones. ❑ Move ...
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n 136 N Troubleshooting What are using a wireless LAN access point, see connectivity information contained in wireless LAN may be preset to different channels from Sony devices. ❑ If you are channels? ❑ Wireless LAN communication occurs on both computers so the key matches. Two computers with built-in your access ...
n 136 N Troubleshooting What are using a wireless LAN access point, see connectivity information contained in wireless LAN may be preset to different channels from Sony devices. ❑ If you are channels? ❑ Wireless LAN communication occurs on both computers so the key matches. Two computers with built-in your access ...
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... the disc is dirty, see On Handling Discs (page 119) for dirt or damage. The disc the computer is on how to clean it. n 137 N Troubleshooting CDs and DVDs Why does my computer freeze when I do if the drive tray won't open? ❑ Make sure the computer is trying to read...
... the disc is dirty, see On Handling Discs (page 119) for dirt or damage. The disc the computer is on how to clean it. n 137 N Troubleshooting CDs and DVDs Why does my computer freeze when I do if the drive tray won't open? ❑ Make sure the computer is trying to read...
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... the connections between the speakers and the computer. ❑ Make sure the CD audio feature is enabled and the correct driver software is installed. n 138 N Troubleshooting What should I do if the optical disc drive isn't playing my CD or DVD properly? ❑ Make sure the disc was inserted into the optical...
... the connections between the speakers and the computer. ❑ Make sure the CD audio feature is enabled and the correct driver software is installed. n 138 N Troubleshooting What should I do if the optical disc drive isn't playing my CD or DVD properly? ❑ Make sure the disc was inserted into the optical...
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..., and clicking Driver Details. 8 Click OK to close the window. ❑ Make sure an adhesive label was not attached to the CD or DVD. n 139 N Troubleshooting 5 Double-click the optical disc drive device to open the submenu. 6 Double-click the listed drive, and select the Properties tab. 7 Click to select the...
..., and clicking Driver Details. 8 Click OK to close the window. ❑ Make sure an adhesive label was not attached to the CD or DVD. n 139 N Troubleshooting 5 Double-click the optical disc drive device to open the submenu. 6 Double-click the listed drive, and select the Properties tab. 7 Click to select the...
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.... Note the possibility that has a label affixed to it. This Q & A entry applies to DVD? Copying a DVD movie would be a copyright infringement and therefore illegal. n 140 N Troubleshooting What should I do if I cannot write to CD? ❑ Do not launch any software application or allow any to launch automatically, not even a screen saver...
.... Note the possibility that has a label affixed to it. This Q & A entry applies to DVD? Copying a DVD movie would be a copyright infringement and therefore illegal. n 140 N Troubleshooting What should I do if I cannot write to CD? ❑ Do not launch any software application or allow any to launch automatically, not even a screen saver...