User Manual Cloud Connect Guide - Color Advanced & Essential Series 2
Page 3
... Connect function • Print results using the Cloud Connect function may not have the same quality as the print quality using other print methods (printer driver, etc.). The content of some files may not print correctly or may not be interrupted. • We do not extend any way guarantee the ... the machine may not be able to use some or all Cloud Connect functions in some countries or regions where the machine is completed. • Sharp Corporation does not in some countries and regions, the machine may not be the same as print results using other print methods (printer...
... Connect function • Print results using the Cloud Connect function may not have the same quality as the print quality using other print methods (printer driver, etc.). The content of some files may not print correctly or may not be interrupted. • We do not extend any way guarantee the ... the machine may not be able to use some or all Cloud Connect functions in some countries or regions where the machine is completed. • Sharp Corporation does not in some countries and regions, the machine may not be the same as print results using other print methods (printer...
User Manual FAQ - Color Advanced & Essential Series 2
Page 7
...DON'T KNOW HOW TO CHECK THE TOTAL NUMBER OF PAGES USED THE OPERATION PANEL CANNOT BE USED THE MOTION SENSOR DOES NOT RESPOND CORRECTLY (MX-3071/MX-3571/MX-4071) PRINTING IS NOT POSSIBLE OR STOPS DURING A JOB I DON'T KNOW HOW TO PROHIBIT COLOR PRINTING THE ORIGINAL SIZE IS NOT ... paper? Is a cover open or a device separated from the machine? You can set correctly? For printing mode, you can check in the printer driver settings. Is the main power indicator lit? Is the original a long original? Has a paper misfeed occurred? Are restrictions placed on thin paper? Did...
...DON'T KNOW HOW TO CHECK THE TOTAL NUMBER OF PAGES USED THE OPERATION PANEL CANNOT BE USED THE MOTION SENSOR DOES NOT RESPOND CORRECTLY (MX-3071/MX-3571/MX-4071) PRINTING IS NOT POSSIBLE OR STOPS DURING A JOB I DON'T KNOW HOW TO PROHIBIT COLOR PRINTING THE ORIGINAL SIZE IS NOT ... paper? Is a cover open or a device separated from the machine? You can set correctly? For printing mode, you can check in the printer driver settings. Is the main power indicator lit? Is the original a long original? Has a paper misfeed occurred? Are restrictions placed on thin paper? Did...
User Manual FAQ - Color Advanced & Essential Series 2
Page 9
Is a different width of paper mixed in the printer driver set to a paper type that cannot be punched? Is the tray selected in ? Are the punching positions setting correctly? Page 19 19 19 19 20 ... save mode in "MFP Display Pattern Setting". 23 You can be executed? Did Auto Clear activate? Is a different size of paper mixed in the printer driver set in the Network Settings of the tray selected in ? Are there more than can change the background color in the Energy Save 24 settings...
Is a different width of paper mixed in the printer driver set to a paper type that cannot be punched? Is the tray selected in ? Are the punching positions setting correctly? Page 19 19 19 19 20 ... save mode in "MFP Display Pattern Setting". 23 You can be executed? Did Auto Clear activate? Is a different size of paper mixed in the printer driver set in the Network Settings of the tray selected in ? Are there more than can change the background color in the Energy Save 24 settings...
User Manual FAQ - Color Advanced & Essential Series 2
Page 13
Did you can set the color mode to black & white priority in the printer driver settings. ! When scanning a small original on the document glass, it is curled or folded.... THE DISPLAYED BYPASS TRAY PAPER SIZE IS NOT CORRECT Check Do the bypass tray guides match the width of the printer driver. ? Solution ■ When user authentication is enabled, you place an original smaller than A5 (5-1/2" x 8-1/2") cannot be... COLOR PRINTING Check You can set to black & white priority. Is the document feeder sensor dirty? (MX-3071/MX-3571/MX-4071) ■ Straighten the original.
Did you can set the color mode to black & white priority in the printer driver settings. ! When scanning a small original on the document glass, it is curled or folded.... THE DISPLAYED BYPASS TRAY PAPER SIZE IS NOT CORRECT Check Do the bypass tray guides match the width of the printer driver. ? Solution ■ When user authentication is enabled, you place an original smaller than A5 (5-1/2" x 8-1/2") cannot be... COLOR PRINTING Check You can set to black & white priority. Is the document feeder sensor dirty? (MX-3071/MX-3571/MX-4071) ■ Straighten the original.
User Manual FAQ - Color Advanced & Essential Series 2
Page 18
..., you can select the output tray in normal mode. Solution ■ When copying, you can select the output tray in the printer driver. Click the [Finishing] tab in the printer driver, and select the output tray in the base screen of normal mode. Tap [Output] in [Output Tray]. Solution ■ If you...
..., you can select the output tray in normal mode. Solution ■ When copying, you can select the output tray in the printer driver. Click the [Finishing] tab in the printer driver, and select the output tray in the base screen of normal mode. Tap [Output] in [Output Tray]. Solution ■ If you...
User Manual FAQ - Color Advanced & Essential Series 2
Page 20
..., if "Disable Staple" is not possible on the machine, and select a paper tray that is not possible when paper of paper mixed in the printer driver set on labels, tab paper, glossy paper, transparency film, or envelopes. Have functions been disabled by the administrator? ! Some functions may have been disabled in...
..., if "Disable Staple" is not possible on the machine, and select a paper tray that is not possible when paper of paper mixed in the printer driver set on labels, tab paper, glossy paper, transparency film, or envelopes. Have functions been disabled by the administrator? ! Some functions may have been disabled in...
User Manual FAQ - Color Advanced & Essential Series 2
Page 21
..., use a paper type such as plain paper that can be punched, see "SPECIFICATIONS" in Start Guide. ■ Check the paper type settings in the printer driver set to check the punch module? General Problems ? Is the tray selected in the machine and select a tray that has paper that does not have...
..., use a paper type such as plain paper that can be punched, see "SPECIFICATIONS" in Start Guide. ■ Check the paper type settings in the printer driver set to check the punch module? General Problems ? Is the tray selected in the machine and select a tray that has paper that does not have...
User Manual FAQ - Color Advanced & Essential Series 2
Page 29
...setting too short? Was a Notice Page printed? Check the features of paper? Have functions been disabled by the administrator? Are the printer driver settings appropriate for printing? Is the overall print density too light? When user authentication is configured in black and white? (Windows) Is the... overall print density too light? Have functions been disabled by the administrator? Was color data printed in the printer driver. Some functions may be restricted in the setting mode. Is the IP address selected correctly? (Windows) Are you can use may...
...setting too short? Was a Notice Page printed? Check the features of paper? Have functions been disabled by the administrator? Are the printer driver settings appropriate for printing? Is the overall print density too light? When user authentication is configured in black and white? (Windows) Is the... overall print density too light? Have functions been disabled by the administrator? Was color data printed in the printer driver. Some functions may be restricted in the setting mode. Is the IP address selected correctly? (Windows) Are you can use may...
User Manual FAQ - Color Advanced & Essential Series 2
Page 30
... has changed, change the port setting in [Network Status] of paper (envelopes, punch paper, etc.) that can check the machine's IP address in the printer driver. "Settings" → [Status] → [Network Status] See: Software Setup Guide If the IP address changes frequently, it may not be connected to the same...
... has changed, change the port setting in [Network Status] of paper (envelopes, punch paper, etc.) that can check the machine's IP address in the printer driver. "Settings" → [Status] → [Network Status] See: Software Setup Guide If the IP address changes frequently, it may not be connected to the same...
User Manual FAQ - Color Advanced & Essential Series 2
Page 31
.../O Timeout]. ■ Check the Notice Page. See: Software Setup Guide ■ Make sure that include fine graphics. • PPD driver The PPD driver enables the machine to your administrator. I /O timeout setting is specified. Check with your original option configuration, or initialize the Condition Settings.... ? Prints fast and is enabled, the functions that match your current option configuration? ■ Check whether the machine's printer driver has been selected from the print window of the problem if a print job cannot be printed in the following situations. •...
.../O Timeout]. ■ Check the Notice Page. See: Software Setup Guide ■ Make sure that include fine graphics. • PPD driver The PPD driver enables the machine to your administrator. I /O timeout setting is specified. Check with your original option configuration, or initialize the Condition Settings.... ? Prints fast and is enabled, the functions that match your current option configuration? ■ Check whether the machine's printer driver has been selected from the print window of the problem if a print job cannot be printed in the following situations. •...
User Manual FAQ - Color Advanced & Essential Series 2
Page 32
...Windows: The setting is selected in your administrator. Solution ■ The setting is selected in the [Color] menu of the printer driver. ■ Check with your user settings. ? Have functions been disabled by the administrator? ! When user authentication is configured in the printer... driver. ! For black & white, select "Grayscale". 32 I DON'T KNOW HOW TO SWITCH BETWEEN COLOR AND BLACK & WHITE PRINTING Check The color mode...
...Windows: The setting is selected in your administrator. Solution ■ The setting is selected in the [Color] menu of the printer driver. ■ Check with your user settings. ? Have functions been disabled by the administrator? ! When user authentication is configured in the printer... driver. ! For black & white, select "Grayscale". 32 I DON'T KNOW HOW TO SWITCH BETWEEN COLOR AND BLACK & WHITE PRINTING Check The color mode...
User Manual FAQ - Color Advanced & Essential Series 2
Page 33
... may not be used for special papers such as paper settings and types of paper that you using a special size or type of the printer driver. * Depending on paper type and size, such as embossed paper, use the bypass tray. ! Are you can be restricted in Start Guide. ■ Check with...
... may not be used for special papers such as paper settings and types of paper that you using a special size or type of the printer driver. * Depending on paper type and size, such as embossed paper, use the bypass tray. ! Are you can be restricted in Start Guide. ■ Check with...
User Manual FAQ - Color Advanced & Essential Series 2
Page 34
... on the [Options] tab. (Windows) If auto configuration cannot be possible in the setting mode, direct printing of the printer driver. DEVICE INSTALLED ON THE MACHINE CANNOT BE USED Check Have the peripheral devices that are installed on the machine? ! For information ...Configuration] on the [Color] menu in a shared folder may not be executed, see the Software Setup Guide. ? Solution ■ Check with the printer driver? ! When selecting print settings, select a print mode from [600dpi], [600dpi (High Quality)], or [1200dpi]. Printing Problems ? DIRECT PRINTING OF A FILE ...
... on the [Options] tab. (Windows) If auto configuration cannot be possible in the setting mode, direct printing of the printer driver. DEVICE INSTALLED ON THE MACHINE CANNOT BE USED Check Have the peripheral devices that are installed on the machine? ! For information ...Configuration] on the [Color] menu in a shared folder may not be executed, see the Software Setup Guide. ? Solution ■ Check with the printer driver? ! When selecting print settings, select a print mode from [600dpi], [600dpi (High Quality)], or [1200dpi]. Printing Problems ? DIRECT PRINTING OF A FILE ...
User Manual FAQ - Color Advanced & Essential Series 2
Page 35
... faint and difficult to black, select [Text To Black] or [Vector To Black] on the [Image Quality] tab of the printer driver. (Raster data such as when image editing software is not installed on the [Color Adjustment] tab of the printer...] → [Quick Image Quality Adjustment]. Solution ■ Check the settings of the printer driver. Set default setting [2] to [3 (Sharp)] to increase the overall density, or [1 (Smooth)] to decrease the overall density. Set default setting [2] to [3 (Sharp)] to increase the overall density, or [1 (Smooth)] to decrease the overall density. Select ...
... faint and difficult to black, select [Text To Black] or [Vector To Black] on the [Image Quality] tab of the printer driver. (Raster data such as when image editing software is not installed on the [Color Adjustment] tab of the printer...] → [Quick Image Quality Adjustment]. Solution ■ Check the settings of the printer driver. Set default setting [2] to [3 (Sharp)] to increase the overall density, or [1 (Smooth)] to decrease the overall density. Set default setting [2] to [3 (Sharp)] to increase the overall density, or [1 (Smooth)] to decrease the overall density. Select ...
User Manual FAQ - Color Advanced & Essential Series 2
Page 36
... ■ Make sure that can only be loaded in a fixed orientation, the image may be loaded in the [Main] tab of the printer driver. PART OF THE IMAGE IS CUT OFF Check ! Is the print orientation setting (portrait or landscape) correct? Windows: The setting is selected in ... of the print window. ■ Be sure to match the image. If the edge of the image extends outside the printable area of the printer driver. Select "Settings (administrator)" - [System Settings] → [Image Quality Adjustment] → [Print Image Quality] → [Color Line Width Adjustment]. Mac OS: The...
... ■ Make sure that can only be loaded in a fixed orientation, the image may be loaded in the [Main] tab of the printer driver. PART OF THE IMAGE IS CUT OFF Check ! Is the print orientation setting (portrait or landscape) correct? Windows: The setting is selected in ... of the print window. ■ Be sure to match the image. If the edge of the image extends outside the printable area of the printer driver. Select "Settings (administrator)" - [System Settings] → [Image Quality Adjustment] → [Print Image Quality] → [Color Line Width Adjustment]. Mac OS: The...
User Manual FAQ - Color Advanced & Essential Series 2
Page 37
... your computer may be assigned to confirm the cancelation. Tap the [Cancel] key. Solution Is your computer or the machine in the printer driver. "Settings" → [Status] → [Network Status] See: Software Setup Guide If the IP address changes frequently, it is...→ [Condition Settings] → [I/O Timeout]. Check the machine's IP address and your computer's IP address, and make sure that your computer's driver settings. • Check the IP address setting. If the machine does not have been spooled on the computer. If some printed characters are taken,...
... your computer may be assigned to confirm the cancelation. Tap the [Cancel] key. Solution Is your computer or the machine in the printer driver. "Settings" → [Status] → [Network Status] See: Software Setup Guide If the IP address changes frequently, it is...→ [Condition Settings] → [I/O Timeout]. Check the machine's IP address and your computer's IP address, and make sure that your computer's driver settings. • Check the IP address setting. If the machine does not have been spooled on the computer. If some printed characters are taken,...
User Manual FAQ - Color Advanced & Essential Series 2
Page 55
... be assigned to the machine. "Settings (administrator)" → [System Settings] → [Network Settings] 55 You can check the machine's IP address in the printer driver. "Settings" → [Status] → [Network Status] See: Software Setup Guide If the IP address changes frequently, it is recommended that a permanent IP address be...
... be assigned to the machine. "Settings (administrator)" → [System Settings] → [Network Settings] 55 You can check the machine's IP address in the printer driver. "Settings" → [Status] → [Network Status] See: Software Setup Guide If the IP address changes frequently, it is recommended that a permanent IP address be...
User Manual FAQ - Color Advanced & Essential Series 2
Page 56
... you insert the USB memory device? In other than print mode, specify Document Filing settings from USB Memory to External Memory Device] in the printer driver? Some functions may be used in the Quick File folder? Did you select [Scan to Print] in the printer... print mode, enable document filing on the [Job Handling] tab of document filing files been enabled? Has automatic deletion of the printer driver. Did you enter the wrong password/PIN Code? Solution ■ Enable document filing. Did you select [Select File from Quick File or File. 56 Did ...
... you insert the USB memory device? In other than print mode, specify Document Filing settings from USB Memory to External Memory Device] in the printer driver? Some functions may be used in the Quick File folder? Did you select [Scan to Print] in the printer... print mode, enable document filing on the [Job Handling] tab of document filing files been enabled? Has automatic deletion of the printer driver. Did you enter the wrong password/PIN Code? Solution ■ Enable document filing. Did you select [Select File from Quick File or File. 56 Did ...
User Manual FAQ - Color Advanced & Essential Series 2
Page 57
... the PIN Code configured in the machine in "Folder Information"? (When printing) Does the custom folder have been deleted, consult the administrator of the printer driver to [Protect]. A FILE CANNOT BE DELETED Check Is the property of document filing files been enabled? !
... the PIN Code configured in the machine in "Folder Information"? (When printing) Does the custom folder have been deleted, consult the administrator of the printer driver to [Protect]. A FILE CANNOT BE DELETED Check Is the property of document filing files been enabled? !
User Manual FAQ - Color Advanced & Essential Series 2
Page 60
Useful Tips Quick guide to frequently used printing methods Output Duplex printing (1) (2) Orientation of originals A 1 Print result A 1 2 A A 1 1 2 (3) Paper tray Tray type Print side Trays 1 - 4 Face up Bypass tray, Large capacity tray Face down Driver setting (1) (2)* Trays 1 - 4 Face up (1)* Bypass tray, Face down Large capacity tray (2)* 60
Useful Tips Quick guide to frequently used printing methods Output Duplex printing (1) (2) Orientation of originals A 1 Print result A 1 2 A A 1 1 2 (3) Paper tray Tray type Print side Trays 1 - 4 Face up Bypass tray, Large capacity tray Face down Driver setting (1) (2)* Trays 1 - 4 Face up (1)* Bypass tray, Face down Large capacity tray (2)* 60