User Manual (ENGLISH)
Page 2
... troubleshooting the machine. This manual is subject to change without notice. All rights reserved. • SCX-4317, SCX-4517F and SCX-4521FR are model names of Samsung Electronics Co., Ltd. • SAMSUNG and Samsung logo are trademarks of Samsung Electronics Co., Ltd. • Apple, AppleTalk, TrueType, Laser ... All other brand or product names are trademarks of their respective companies or organization. • Refer to use of this manual. © 2008 Samsung Electronics Co., Ltd. The Software User's Guide which is not responsible for any changes, direct or indirect, arising from ...
... troubleshooting the machine. This manual is subject to change without notice. All rights reserved. • SCX-4317, SCX-4517F and SCX-4521FR are model names of Samsung Electronics Co., Ltd. • SAMSUNG and Samsung logo are trademarks of Samsung Electronics Co., Ltd. • Apple, AppleTalk, TrueType, Laser ... All other brand or product names are trademarks of their respective companies or organization. • Refer to use of this manual. © 2008 Samsung Electronics Co., Ltd. The Software User's Guide which is not responsible for any changes, direct or indirect, arising from ...
User Manual (ENGLISH)
Page 7
... Sizes of Paper 10.4 Guidelines for SCX-4521F 8.5 Consumables and Replacement Parts 8.5 Replacing the ADF Rubber Pad 8.6 9. Troubleshooting Clearing Document Jams ...9.1 Input Misfeed ...9.1 Exit Misfeed ...9.2 Clearing Paper Jams ...9.2 In the Tray ...9.2 In the Manual Tray ...9.2 In the Fuser Area or Around the Toner Cartridge 9.3 In the Paper Exit Area ...9.3 Tips for Avoiding...
... Sizes of Paper 10.4 Guidelines for SCX-4521F 8.5 Consumables and Replacement Parts 8.5 Replacing the ADF Rubber Pad 8.6 9. Troubleshooting Clearing Document Jams ...9.1 Input Misfeed ...9.1 Exit Misfeed ...9.2 Clearing Paper Jams ...9.2 In the Tray ...9.2 In the Manual Tray ...9.2 In the Fuser Area or Around the Toner Cartridge 9.3 In the Paper Exit Area ...9.3 Tips for Avoiding...
User Manual (ENGLISH)
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...When a paper jam occurs, "Paper Jam" appears on the display. In the Manual Tray 1 Remove the jammed paper in the following sections to clear the jam. See page 9.3. 2 Open and close the front door to resume printing. 9.2 Troubleshooting page 9.3 [Paper Jam 2] Check Inside In the paper exit area page 9.3...cartridge. If there is any , back into the ADF. Refer to the table below to [Paper Jam 0] Open/Close Door In the tray or manual tray page 9.2 [Paper Jam 1] Open/Close Door In the fuser area or around the toner cartridge. Exit Misfeed 1 Remove any resistance and the...
...When a paper jam occurs, "Paper Jam" appears on the display. In the Manual Tray 1 Remove the jammed paper in the following sections to clear the jam. See page 9.3. 2 Open and close the front door to resume printing. 9.2 Troubleshooting page 9.3 [Paper Jam 2] Check Inside In the paper exit area page 9.3...cartridge. If there is any , back into the ADF. Refer to the table below to [Paper Jam 0] Open/Close Door In the tray or manual tray page 9.2 [Paper Jam 1] Open/Close Door In the fuser area or around the toner cartridge. Exit Misfeed 1 Remove any resistance and the...
User Manual (ENGLISH)
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...Open the front door. 2 Pull the toner cartridge out, lightly pushing it down. 5 If necessary, push the manual tray back into the machine. 3 If necessary, pull the manual tray out. 4 Remove the jammed paper by gently pulling it straight out. 6 Reinstall the toner cartridge and close ...the front door. If the paper does not exit, continue to step 2. 2 Gently pull the paper out of the output tray. 9.3 Troubleshooting Printing automatically resumes....
...Open the front door. 2 Pull the toner cartridge out, lightly pushing it down. 5 If necessary, push the manual tray back into the machine. 3 If necessary, pull the manual tray out. 4 Remove the jammed paper by gently pulling it straight out. 6 Reinstall the toner cartridge and close ...the front door. If the paper does not exit, continue to step 2. 2 Gently pull the paper out of the output tray. 9.3 Troubleshooting Printing automatically resumes....
User Manual (ENGLISH)
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...be completely re-done. 9.5 Troubleshooting The current date and time you entered is not assigned. • Dial the number manually using the number keypad. See... The paper in the tray Load paper in the LSU (Laser Scanning Unit). See has run out. Clear the jam. for...one operation. Try again. Paper has jammed in the fuser area or around the toner cartridge. Use a speed dial number or dial a number manually... for SCX4521F) [No Answer] (only for SCX4521F) [No Cartridge] Not Assigned (only for SCX4521F) [No Paper] Add Paper Operation Not Assigned (only for SCX4521F) Out...
...be completely re-done. 9.5 Troubleshooting The current date and time you entered is not assigned. • Dial the number manually using the number keypad. See... The paper in the tray Load paper in the LSU (Laser Scanning Unit). See has run out. Clear the jam. for...one operation. Try again. Paper has jammed in the fuser area or around the toner cartridge. Use a speed dial number or dial a number manually... for SCX4521F) [No Answer] (only for SCX4521F) [No Cartridge] Not Assigned (only for SCX4521F) [No Paper] Add Paper Operation Not Assigned (only for SCX4521F) Out...
User Manual (ENGLISH)
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...check for flash animation in your printer, you need to customize the printer's settings. NOTES: • If you have already installed more than one Samsung printer, first select the printer model you want in order to Printer Specifications in HTML Help. • If you are compatible with your printer... User's Guide. - Right-click the Smart Panel icon on the Windows task bar and select Troubleshooting Guide. 18 Using Smart Panel Buy Now You can also launch Smart Panel manually from the Windows task bar. The Smart Panel program displays the current status of the printer, ...
...check for flash animation in your printer, you need to customize the printer's settings. NOTES: • If you have already installed more than one Samsung printer, first select the printer model you want in order to Printer Specifications in HTML Help. • If you are compatible with your printer... User's Guide. - Right-click the Smart Panel icon on the Windows task bar and select Troubleshooting Guide. 18 Using Smart Panel Buy Now You can also launch Smart Panel manually from the Windows task bar. The Smart Panel program displays the current status of the printer, ...
Service Manual
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... is consist-ed of the tool list, the abbreviation table, the outline of model, and so on. 11.1 Troubleshooting Tool The following tools are recommended safe and easy troubleshooting as described in this service manual. • DVM(Digital Volt Meter) Standard : Indicates more than 3 digits. • Cleaning Equipments Standard : An IPA(Isopropyl ...type. • Spring Hook Standard : For general use • Cotton Swab Standard : For general home use, for medical service. • Software (Driver) installation CD ROM Samsung Electronics Service Manual 11-1 Reference Information 1111.
... is consist-ed of the tool list, the abbreviation table, the outline of model, and so on. 11.1 Troubleshooting Tool The following tools are recommended safe and easy troubleshooting as described in this service manual. • DVM(Digital Volt Meter) Standard : Indicates more than 3 digits. • Cleaning Equipments Standard : An IPA(Isopropyl ...type. • Spring Hook Standard : For general use • Cotton Swab Standard : For general home use, for medical service. • Software (Driver) installation CD ROM Samsung Electronics Service Manual 11-1 Reference Information 1111.
Service Manual
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No Power - Power Module error - LCD Panel error Indicate Error Massage Refer to Error Massage Refer to repair the printer first obtain a detailed description of Image Problem" Samsung Electronics Service Manual 6-1 Main PBA error - Troubleshooting 6.1 Checking Symptoms Troubleshooting Before attempting to "Solution of the problem from the customer. Ready or Power save Test Print printing Quality is Nomal? 66. Power On OP Panel ON? END -
No Power - Power Module error - LCD Panel error Indicate Error Massage Refer to Error Massage Refer to repair the printer first obtain a detailed description of Image Problem" Samsung Electronics Service Manual 6-1 Main PBA error - Troubleshooting 6.1 Checking Symptoms Troubleshooting Before attempting to "Solution of the problem from the customer. Ready or Power save Test Print printing Quality is Nomal? 66. Power On OP Panel ON? END -
Service Manual
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..., fan and LSU sounds)? --> If not or there are none of various consumable parts, compare this with the figures printed and replace as required 6-2 Service Manual Samsung Electronics Troubleshooting 6.1.1 Basic Check List 1. Check the Paper Path • Is there a Paper Jam? --> Remove any paper fragments caught in the paper path. • Paper Jam...
..., fan and LSU sounds)? --> If not or there are none of various consumable parts, compare this with the figures printed and replace as required 6-2 Service Manual Samsung Electronics Troubleshooting 6.1.1 Basic Check List 1. Check the Paper Path • Is there a Paper Jam? --> Remove any paper fragments caught in the paper path. • Paper Jam...
Service Manual
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...of the surroundings are within specification If necessary move the printer. 4. Move the printer away from vibration. Clean the Paper Transport Passages. Troubleshooting 6.1.2 Initial Inspection 1. B. Is the Power Cord connected to shade the printer. 5. Is the Power cord connected to clean area if ...Ensure the printer is position away from any air conditioning or other heating or cooling equipment. Is the printer properly maintained ? Samsung Electronics Service Manual 6-3 Is the unit rated at the same voltage as the supply ? 2. Check the connectors on ? Any rollers with ...
...of the surroundings are within specification If necessary move the printer. 4. Move the printer away from vibration. Clean the Paper Transport Passages. Troubleshooting 6.1.2 Initial Inspection 1. B. Is the Power Cord connected to shade the printer. 5. Is the Power cord connected to clean area if ...Ensure the printer is position away from any air conditioning or other heating or cooling equipment. Is the printer properly maintained ? Samsung Electronics Service Manual 6-3 Is the unit rated at the same voltage as the supply ? 2. Check the connectors on ? Any rollers with ...
Service Manual
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Troubleshooting 6.2 Bad discharge 6.2.1 Wrong Print Position • Description Printing begins at wrong position on the paper. Replace the solenoid. 2. Replace the SMPS, HVPS or Sensor. 6-4 Service Manual Samsung Electronics Paper is loose due to bad sealing of the roller-pickup for foreign matter. 3. Jam-0 occurs if the paper feeds into the printer rand ...
Troubleshooting 6.2 Bad discharge 6.2.1 Wrong Print Position • Description Printing begins at wrong position on the paper. Replace the solenoid. 2. Replace the SMPS, HVPS or Sensor. 6-4 Service Manual Samsung Electronics Paper is loose due to bad sealing of the roller-pickup for foreign matter. 3. Jam-0 occurs if the paper feeds into the printer rand ...
Service Manual
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...stuck in front of or inside the fuser. 2. If the paper is accordion in front of or inside the fuser. 2. Samsung Electronics Service Manual 6-5 Recording paper is jammed in the fuser. Reassemble the Actuator-Feed and Spring-Actuator if the returning is smoothly operated. •...Roller: • This occurs when a Guide claw is broken away or transformed. • It occurs when the Spring of the exit. Troubleshooting 6.2.3 JAM 1 • Description 1. Recording paper is completely discharged, actuator Exit should and does not return. 2. If the paper is ...
...stuck in front of or inside the fuser. 2. If the paper is accordion in front of or inside the fuser. 2. Samsung Electronics Service Manual 6-5 Recording paper is jammed in the fuser. Reassemble the Actuator-Feed and Spring-Actuator if the returning is smoothly operated. •...Roller: • This occurs when a Guide claw is broken away or transformed. • It occurs when the Spring of the exit. Troubleshooting 6.2.3 JAM 1 • Description 1. Recording paper is completely discharged, actuator Exit should and does not return. 2. If the paper is ...
Service Manual
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Troubleshooting 6.2.5 Multi-Feeding • Description Multiple sheets of paper is blended. Clean the pad friction with soft clothe dampened with foreign matter.(oil...) 3. The face of paper are fed at intervals of 57mm on the back of the sprint claw and the holder plate claw, and then manage it. 6-6 Service Manual Samsung...work properly): Perform Engine Test Mode-Pick up Test. 2. The surface of the fuser whether it by the background troubleshooting method. 3. Pad-Friction is heavy background, repair it is unfitted. Check the claw of the heat roller with ...
Troubleshooting 6.2.5 Multi-Feeding • Description Multiple sheets of paper is blended. Clean the pad friction with soft clothe dampened with foreign matter.(oil...) 3. The face of paper are fed at intervals of 57mm on the back of the sprint claw and the holder plate claw, and then manage it. 6-6 Service Manual Samsung...work properly): Perform Engine Test Mode-Pick up Test. 2. The surface of the fuser whether it by the background troubleshooting method. 3. Pad-Friction is heavy background, repair it is unfitted. Check the claw of the heat roller with ...
Service Manual
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Solution 1. Samsung Electronics Service Manual 6-7 Check and Cause 1. Paper is rolled up in the OPC. Troubleshooting 6.2.7 Paper rolled in the Toner Cartridge (OPC Drum) • Description Paper is too much thin. 2. The face of paper is curled. How to use normal paper. 2. Recommend to remove the rolled in the OPC Drum. • Remove the paper while turning the OPC Drum against the ongoing direction.
Solution 1. Samsung Electronics Service Manual 6-7 Check and Cause 1. Paper is rolled up in the OPC. Troubleshooting 6.2.7 Paper rolled in the Toner Cartridge (OPC Drum) • Description Paper is too much thin. 2. The face of paper is curled. How to use normal paper. 2. Recommend to remove the rolled in the OPC Drum. • Remove the paper while turning the OPC Drum against the ongoing direction.
Service Manual
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Check and Cause 1. Troubleshooting 6.3 Set Malfunction - Causes and Solutions 6.3.1 LCD Display Defect ( in LCD Display) • Description Strange characters are displayed in sequence. 6-8 Service Manual Samsung Electronics Check that the OPE HARNESS is pressed. Try again after clearing the memory. 2. Check that the keypad is assembled correctly and the membrane is ...
Check and Cause 1. Troubleshooting 6.3 Set Malfunction - Causes and Solutions 6.3.1 LCD Display Defect ( in LCD Display) • Description Strange characters are displayed in sequence. 6-8 Service Manual Samsung Electronics Check that the OPE HARNESS is pressed. Try again after clearing the memory. 2. Check that the keypad is assembled correctly and the membrane is ...
Service Manual
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... the paper cassette is entering Fuser unit. Solution 1. Replace the defective actuator or sensor. 2. Deformed paper sensor actuator or faulty sensor. 2. Replace the defective actuator. 2. Troubleshooting 6.3.3 Fuser gear melts due to test the Fuser -THERM ADC 120. Fuser rollers do not turn Check and Cause 1. Check and Cause 1. Check the Heat... Engine Test Mode to overheating causing Paper Jam. • Description Constant Jam where paper is empty. Replace the SMPS PBA or MAIN PBA as appropriate Samsung Electronics Service Manual 6-9
... the paper cassette is entering Fuser unit. Solution 1. Replace the defective actuator or sensor. 2. Deformed paper sensor actuator or faulty sensor. 2. Replace the defective actuator. 2. Troubleshooting 6.3.3 Fuser gear melts due to test the Fuser -THERM ADC 120. Fuser rollers do not turn Check and Cause 1. Check and Cause 1. Check the Heat... Engine Test Mode to overheating causing Paper Jam. • Description Constant Jam where paper is empty. Replace the SMPS PBA or MAIN PBA as appropriate Samsung Electronics Service Manual 6-9
Service Manual
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...") to check cover switch operation. Replace the Main Control board or HVPS as necessary. 6-10 Service Manual Samsung Electronics Check and replace switch if necessary. 2. Use TECH mode("cover sensor test") to check cover switch operation. Troubleshooting 6.3.6 Cover Open • Description The Cover Open message appears on the LCD even when the print...
...") to check cover switch operation. Replace the Main Control board or HVPS as necessary. 6-10 Service Manual Samsung Electronics Check and replace switch if necessary. 2. Use TECH mode("cover sensor test") to check cover switch operation. Troubleshooting 6.3.6 Cover Open • Description The Cover Open message appears on the LCD even when the print...
Service Manual
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Solution 1. Check and Cause 1. Samsung Electronics Service Manual 6-11 After replacing SMPS display does not come on . Check power fuse and SMPS fuses replace if necessary. 2. Check and Cause 1. If the problem persists ... Lines become curved • Description When printing, vertical lines are normal. 2. Replace the OP panel. 3. The main motor harness or Motor PCB may be faulty. Troubleshooting 6.3.8 Defective motor operation • Description Main motor is turned on the LCD panel does not come on and no start up sounds are heard. 3. LCD...
Solution 1. Check and Cause 1. Samsung Electronics Service Manual 6-11 After replacing SMPS display does not come on . Check power fuse and SMPS fuses replace if necessary. 2. Check and Cause 1. If the problem persists ... Lines become curved • Description When printing, vertical lines are normal. 2. Replace the OP panel. 3. The main motor harness or Motor PCB may be faulty. Troubleshooting 6.3.8 Defective motor operation • Description Main motor is turned on the LCD panel does not come on and no start up sounds are heard. 3. LCD...
Service Manual
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...port of software). 2. Check if the printer cable is directly connected to see if the printer is properly working in a particular program. Troubleshooting 6.4 Bad Software Environment 6.4.1 The printer is not working (1) • Description While Power turned on ECP. If the printer driver is not...in the Windows. 3. Sometimes, the printout is normal within the Windows basic programs, but it is not working alone. 6-12 Service Manual Samsung Electronics And check the address of the remaining toner. 3. If the scanner needs to be connected to the printer, first the remove the...
...port of software). 2. Check if the printer cable is directly connected to see if the printer is properly working in a particular program. Troubleshooting 6.4 Bad Software Environment 6.4.1 The printer is not working (1) • Description While Power turned on ECP. If the printer driver is not...in the Windows. 3. Sometimes, the printout is normal within the Windows basic programs, but it is not working alone. 6-12 Service Manual Samsung Electronics And check the address of the remaining toner. 3. If the scanner needs to be connected to the printer, first the remove the...
Service Manual
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Troubleshooting 6.4.2 The printer is not working with new one. Check and Cause 1. Solution 1. Turn the PC and printer off, and reboot the system to print. 4. Samsung Electronics Service Manual 6-13 Check if the connection is rightly set up. 3. If the regular font is enough space in my computer If the regular fonts are not ...
Troubleshooting 6.4.2 The printer is not working with new one. Check and Cause 1. Solution 1. Turn the PC and printer off, and reboot the system to print. 4. Samsung Electronics Service Manual 6-13 Check if the connection is rightly set up. 3. If the regular font is enough space in my computer If the regular fonts are not ...