User Manual (ENGLISH)
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... Feed Area 5.8 Around the Toner Cartridge 5.9 Tips for Avoiding Paper Jams 5.10 Solving Print Quality Problems 5.10 Print Quality Checklist 5.10 Solving Print Quality Problems 5.11 Troubleshooting Error Messages 5.16 Common Windows Problems 5.17 Common Linux Problems 5.18 Chapter 6: SPECIFICATIONS Printer Specifications 6.2 Paper Specifications 6.3 Overview 6.3 Supported Sizes of Paper 6.4 Guidelines for Using Paper 6.5 Paper Specifications...
... Feed Area 5.8 Around the Toner Cartridge 5.9 Tips for Avoiding Paper Jams 5.10 Solving Print Quality Problems 5.10 Print Quality Checklist 5.10 Solving Print Quality Problems 5.11 Troubleshooting Error Messages 5.16 Common Windows Problems 5.17 Common Linux Problems 5.18 Chapter 6: SPECIFICATIONS Printer Specifications 6.2 Paper Specifications 6.3 Overview 6.3 Supported Sizes of Paper 6.4 Guidelines for Using Paper 6.5 Paper Specifications...
User Manual (ENGLISH)
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...all LEDs blink slowly, and release. In Manual Feed mode, you can't cancel the print job by pressing this button for Source from both the printer and the computer, and then return to turn the Toner Save mode on page 5.16 Cancel button Function Description Printing demo page In Ready mode..., press and hold this button. If the On Line/Error and Toner Save LEDs blink, your software application. This may take some problems. To solve the problem, see "Using Manual Feed Mode" on 1 and the Toner Save mode is off . Canceling print job Press this LED is on page 3.7.
...all LEDs blink slowly, and release. In Manual Feed mode, you can't cancel the print job by pressing this button for Source from both the printer and the computer, and then return to turn the Toner Save mode on page 5.16 Cancel button Function Description Printing demo page In Ready mode..., press and hold this button. If the On Line/Error and Toner Save LEDs blink, your software application. This may take some problems. To solve the problem, see "Using Manual Feed Mode" on 1 and the Toner Save mode is off . Canceling print job Press this LED is on page 3.7.
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... printing looks on page 6.3. See "Paper Specifications" on the paper. Choosing Paper and Other Materials You can cause problems that fits easily within the paper adjusters of the paper feeder. • Weight: Your printer supports paper weight as follows: • 16~24 lbs (60~90 g/m2) bond for the tray • 16...
... printing looks on page 6.3. See "Paper Specifications" on the paper. Choosing Paper and Other Materials You can cause problems that fits easily within the paper adjusters of the paper feeder. • Weight: Your printer supports paper weight as follows: • 16~24 lbs (60~90 g/m2) bond for the tray • 16...
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...time the toner cartridge is replaced or if print quality problems occur. This buildup can accumulate inside of the printer with water, but be careful not to let any water drip onto the printer or inside the printer. You can discolor or crack the cabinet. Cleaning ...toner specs or smearing. Oil from your fingers can cause print quality problems. Caution: Cleaning the cabinet of the printer with surfactants containing large amounts of the printer will eliminate or reduce these problems. MAINTAINING YOUR PRINTER 4.6 Note: While cleaning the inside of alcohol, solvent or other ...
...time the toner cartridge is replaced or if print quality problems occur. This buildup can accumulate inside of the printer with water, but be careful not to let any water drip onto the printer or inside the printer. You can discolor or crack the cabinet. Cleaning ...toner specs or smearing. Oil from your fingers can cause print quality problems. Caution: Cleaning the cabinet of the printer with surfactants containing large amounts of the printer will eliminate or reduce these problems. MAINTAINING YOUR PRINTER 4.6 Note: While cleaning the inside of alcohol, solvent or other ...
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... paper feed problems resulting from worn parts. Items Yield (Average) Transfer Roller Approx. 50,000 pages Pick-up Roller Approx. 50,000 pages Fuser Unit Approx. 50,000 pages To purchase the consumables and replacement parts, contact Samsung dealer or the place where you will need... to replace the roller and fuser unit to time, you bought your product. The following items should be installed by a trained service personnel. 4.9 MAINTAINING YOUR PRINTER
... paper feed problems resulting from worn parts. Items Yield (Average) Transfer Roller Approx. 50,000 pages Pick-up Roller Approx. 50,000 pages Fuser Unit Approx. 50,000 pages To purchase the consumables and replacement parts, contact Samsung dealer or the place where you will need... to replace the roller and fuser unit to time, you bought your product. The following items should be installed by a trained service personnel. 4.9 MAINTAINING YOUR PRINTER
User Manual (ENGLISH)
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This chapter includes: • Troubleshooting Checklist • Solving General Printing Problems • Clearing Paper Jams • Solving Print Quality Problems • Troubleshooting Error Messages • Common Windows Problems • Common Linux Problems 5 Solving Problems This chapter provides helpful information for what to do if you encounter an error while using your printer.
This chapter includes: • Troubleshooting Checklist • Solving General Printing Problems • Clearing Paper Jams • Solving Print Quality Problems • Troubleshooting Error Messages • Common Windows Problems • Common Linux Problems 5 Solving Problems This chapter provides helpful information for what to do if you encounter an error while using your printer.
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...If the page is interrupted during printing, go to "Troubleshooting Error Messages" on page 5.16. If completing the checklist does not resolve the printer problem, check the following checklist. Check Solution Check the power cord and the power switch. Check the power source by plugging into another outlet. ...print, check the paper supply in the input tray. • If the paper jams in the printer, go to "Solving Print Quality Problems" on page 5.10. Make sure that the computer and printer are connected and are communicating correctly. • If the page does not print, check the ...
...If the page is interrupted during printing, go to "Troubleshooting Error Messages" on page 5.16. If completing the checklist does not resolve the printer problem, check the following checklist. Check Solution Check the power cord and the power switch. Check the power source by plugging into another outlet. ...print, check the paper supply in the input tray. • If the paper jams in the printer, go to "Solving Print Quality Problems" on page 5.10. Make sure that the computer and printer are connected and are communicating correctly. • If the page does not print, check the ...
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...paper is not connected properly. page 2.7. • The toner cartridge • Install the toner cartridge. SOLVING PROBLEMS 5.3 The printer is the wrong toner cartridge. that the printer is attached to another computer that the print job is • Clear the paper jam. Check the power ...the correct one port, make sure that is not does not print. Problem Possible Cause Solution The Printer The printer is working properly and print a job. "Installing the Toner Cartridge" on the printer's control panel to make sure that all print settings are correct. Check...
...paper is not connected properly. page 2.7. • The toner cartridge • Install the toner cartridge. SOLVING PROBLEMS 5.3 The printer is the wrong toner cartridge. that the printer is attached to another computer that the print job is • Clear the paper jam. Check the power ...the correct one port, make sure that is not does not print. Problem Possible Cause Solution The Printer The printer is working properly and print a job. "Installing the Toner Cartridge" on the printer's control panel to make sure that all print settings are correct. Check...
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...of the page or try adjusting the print quality settings. Ensure that meets the specifications required by the printer. Problem Possible Cause Solution The printer does not print. (continued) The printer driver may be very complex. The paper is indicating a system error. The job may be debris ...the paper size settings do not match. Use only paper that meets the specifications required by the printer. Open the front cover and remove the debris. 5.4 SOLVING PROBLEMS Check the LEDs on special materials, use the manual feed mode. Print job is too Simplify ...
...of the page or try adjusting the print quality settings. Ensure that meets the specifications required by the printer. Problem Possible Cause Solution The printer does not print. (continued) The printer driver may be very complex. The paper is indicating a system error. The job may be debris ...the paper size settings do not match. Use only paper that meets the specifications required by the printer. Open the front cover and remove the debris. 5.4 SOLVING PROBLEMS Check the LEDs on special materials, use the manual feed mode. Print job is too Simplify ...
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... loose or defective. See page 4.3. If necessary, replace the toner cartridge. ATTENTION: If you have any printing problem after your printer prints about 50,000 pages, you have blank pages. If possible, attach the cable and printer to replace the transfer roller. Some parts, such as Contact a service representative. 5 the controller or the...
... loose or defective. See page 4.3. If necessary, replace the toner cartridge. ATTENTION: If you have any printing problem after your printer prints about 50,000 pages, you have blank pages. If possible, attach the cable and printer to replace the transfer roller. Some parts, such as Contact a service representative. 5 the controller or the...
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...8226; Paper that does not meet paper specifications has been used . If you pull the jammed paper, if there is invisible, look inside the printer. See "Paper Specifications" on the control panel lights red. If it exits to the output tray and a long portion of the supported size ...range has been used . Continue with the next step. 5.6 SOLVING PROBLEMS Clearing Paper Jams Occasionally, paper can be jammed during a print job. • Paper that is overfilled. • The front cover has been opened ...
...8226; Paper that does not meet paper specifications has been used . If you pull the jammed paper, if there is invisible, look inside the printer. See "Paper Specifications" on the control panel lights red. If it exits to the output tray and a long portion of the supported size ...range has been used . Continue with the next step. 5.6 SOLVING PROBLEMS Clearing Paper Jams Occasionally, paper can be jammed during a print job. • Paper that is overfilled. • The front cover has been opened ...
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It is caught in the heat rollers. Then pull the paper gently out. Allow the printer to cool before opening the covers. 5 3 Loosen the paper if it is hot and could cause burns! • The top and inner cover themselves may also be careful not to the heat roller. SOLVING PROBLEMS 5.7 2 Open the top cover and the inner cover. Cautions: • When removing the jammed paper, be hot due to touch the heat roller (located underneath the inner cover).
It is caught in the heat rollers. Then pull the paper gently out. Allow the printer to cool before opening the covers. 5 3 Loosen the paper if it is hot and could cause burns! • The top and inner cover themselves may also be careful not to the heat roller. SOLVING PROBLEMS 5.7 2 Open the top cover and the inner cover. Cautions: • When removing the jammed paper, be hot due to touch the heat roller (located underneath the inner cover).
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Around the Toner Cartridge 1 Open the front cover. 2 Pull the toner cartridge out and remove it from the printer. 5 3 Gently pull the paper toward you. 4 Check that there is no other paper in the printer. SOLVING PROBLEMS 5.9
Around the Toner Cartridge 1 Open the front cover. 2 Pull the toner cartridge out and remove it from the printer. 5 3 Gently pull the paper toward you. 4 Check that there is no other paper in the printer. SOLVING PROBLEMS 5.9
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... Quality Checklist Print quality problems can be resolved by following the checklist below. • Redistribute toner in the input tray. • Use only recommended print media. Your printer resumes printing the document from the tray while printing. • Flex, fan and straighten the paper... types in the toner cartridge (see page 4.3). • Clean the inside of the printer (see page 4.6). • Adjust the print resolution from the printer properties (see page 2.4). 5.10 SOLVING PROBLEMS 5 Reinstall the toner cartridge and close the front cover. Ensure that the Toner Save mode...
... Quality Checklist Print quality problems can be resolved by following the checklist below. • Redistribute toner in the input tray. • Use only recommended print media. Your printer resumes printing the document from the tray while printing. • Flex, fan and straighten the paper... types in the toner cartridge (see page 4.3). • Clean the inside of the printer (see page 4.6). • Adjust the print resolution from the printer properties (see page 2.4). 5.10 SOLVING PROBLEMS 5 Reinstall the toner cartridge and close the front cover. Ensure that the Toner Save mode...
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..., the print resolution setting is too light or the Toner Save mode is bad. Adjust the print resolution and the Toner Save mode in the printer properties. See "Cleaning the Inside" on page 6.3. • The paper lot is on page 4.3. See "Paper Specifications" on page 4.6. •...moist spots on the page: • A single sheet of paper. You may indicate that the toner cartridge needs cleaning. Solving Print Quality Problems Problem Light or faded print Toner specs Solution If a vertical white streak or faded area appears on page 4.6. The manufacturing processes can cause some...
..., the print resolution setting is too light or the Toner Save mode is bad. Adjust the print resolution and the Toner Save mode in the printer properties. See "Cleaning the Inside" on page 6.3. • The paper lot is on page 4.3. See "Paper Specifications" on page 4.6. •...moist spots on the page: • A single sheet of paper. You may indicate that the toner cartridge needs cleaning. Solving Print Quality Problems Problem Light or faded print Toner specs Solution If a vertical white streak or faded area appears on page 4.6. The manufacturing processes can cause some...
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... toner cartridge and install a new one . If the defects occur on the back of the printer, if you still have toner on the printed side of background shading becomes unacceptable, the procedures below may have the same problems, install a new toner cartridge. See "Cleaning the Inside" on page 4.6. Contact a service representative. 5.12...
... toner cartridge and install a new one . If the defects occur on the back of the printer, if you still have toner on the printed side of background shading becomes unacceptable, the procedures below may have the same problems, install a new toner cartridge. See "Cleaning the Inside" on page 4.6. Contact a service representative. 5.12...
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Try printing with a different batch of a printed page, adjust the print resolution through your software application or the printer properties. • If characters are not too tight or too loose against the paper stack. See "Paper Specifications" on page 6.3. •...may be too slick. Page skew 5 • Check the paper type and quality. See "Paper Specifications" on seams can cause paper curl. Problem Background scatter Misformed characters Solution Background scatter results from bits of toner distributed on the printed page. • The paper may be too damp. ...
Try printing with a different batch of a printed page, adjust the print resolution through your software application or the printer properties. • If characters are not too tight or too loose against the paper stack. See "Paper Specifications" on page 6.3. •...may be too slick. Page skew 5 • Check the paper type and quality. See "Paper Specifications" on seams can cause paper curl. Problem Background scatter Misformed characters Solution Background scatter results from bits of toner distributed on the printed page. • The paper may be too damp. ...
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...dirty • The transfer roller may be installed properly. See "Cleaning the Inside" on page 6.3. 5.14 SOLVING PROBLEMS Install a new toner cartridge. • The printer may not meet paper specifications. Contact a service representative. See "Paper Specifications" on page 4.6. • Check for...See "Paper Specifications" on page 6.3. • Install a new toner cartridge. • If the problem persists, the printer may not be dirty. Clean the inside of the printer. Contact a service representative. Character Voids Character voids are normal. • You may be printing ...
...dirty • The transfer roller may be installed properly. See "Cleaning the Inside" on page 6.3. 5.14 SOLVING PROBLEMS Install a new toner cartridge. • The printer may not meet paper specifications. Contact a service representative. See "Paper Specifications" on page 4.6. • Check for...See "Paper Specifications" on page 6.3. • Install a new toner cartridge. • If the problem persists, the printer may not be dirty. Clean the inside of the printer. Contact a service representative. Character Voids Character voids are normal. • You may be printing ...
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See "Installing the Toner Cartridge" on page 2.4. • If the problem persists, the printer may be installed improperly. Curl If the printed paper is curl or paper does not feed into the printer: • Turn over the stack of paper in the input tray. Remove the ...8226; The toner cartridge may require repair. Poor Image quality The printer does not have enough memory to print a job. Simplify the page layout and remove unnecessary graphics from your job. 5 SOLVING PROBLEMS 5.15 Problem Solution Horizontal stripes If horizontally aligned black streaks or smears appear: ...
See "Installing the Toner Cartridge" on page 2.4. • If the problem persists, the printer may be installed improperly. Curl If the printed paper is curl or paper does not feed into the printer: • Turn over the stack of paper in the input tray. Remove the ...8226; The toner cartridge may require repair. Poor Image quality The printer does not have enough memory to print a job. Simplify the page layout and remove unnecessary graphics from your job. 5 SOLVING PROBLEMS 5.15 Problem Solution Horizontal stripes If horizontally aligned black streaks or smears appear: ...
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Find the light pattern below that matches the printer light pattern and follow the solutions to clear the error. LED status legend symbol for "light off" symbol for "light blinking" LED pattern Possible Problems and Solutions Your system has some problems. If this case, output quality will be low, or an Internal error sheet...
Find the light pattern below that matches the printer light pattern and follow the solutions to clear the error. LED status legend symbol for "light off" symbol for "light blinking" LED pattern Possible Problems and Solutions Your system has some problems. If this case, output quality will be low, or an Internal error sheet...